RainSoft rep Brandon came and tested our water, showed the results and explained what RainSoft could do for our water smell, taste and hardness issues. No pressure. After getting info from 2 other companies we decided to go with RainSoft. We called and the next day the installer was there early. He was very knowledgeable and courteous and when he left at the end of the day we had a system that did everything we wanted! We are very pleased with the customer service received from Maxie in the office as well! Wonderful company and great experience!
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was a little late no fault of his own I blame map quest they never get anything right had him 20 miles from our house or he would of been on time even in the heavy snow we were getting that's important we aren't getting it right now cause we have several projects to do that require our attention cause we just bought a handyman special as our retirement home we will call back within the next year after the flurry of projects are done
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Nathan was very knowledgeable about water testing and the products offered by RainSoft. I was impressed by all the different types of tests and the information he shared about each of them. I had a water test done by another company previously, Nathan offered more tests and much more information about each of them. Dan installed my systems. He was very professional and efficient. He showed me everything I needed to know about my systems and answered all of my questions. Very confident I made the right choice for my home & business! Thank you!!
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My husband I were very happy with Nathan's tests and results of our water. He explained things in a way we could understand. He was willing to work with us on a price that was agreeable to both of us. Before Nathan, I spoke with Maxine to make an appt. and she was very polite and helpful. We want to send a special thank you to Dominik and Dan for their professionalism and expertise while installing our Rain Soft system. They went out of their way to keep our home clean as they walked in and out of our home at the various stages of installation. Overall, we would feel very comfortable recommending Rain Soft of Northern Michigan and the people who represent that company. Many thanks!
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While shopping I saw a free water test packet and decided to give it a shot. I was contacted about the results and decided to schedule a home inspection also. Andi was great on the phone, I was not pushed to buy anything and the home inspection was also free. Brian came out and tested the water further. He was knowledgeable about general water quality and knew detailed information about many local area's water around Michigan. I was not pressured into buying anything at any point, and especially after the test results were good. If you had any questions about the water quality or filtration system in your home I would highly recommend them.
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The water test technician, Brian, was excellent. He was very knowledgeable, polite, professional, and helpful in chosing the best system to fit our water treatment needs. The entire process was very well received. The financing options greatly helped to aqcuire a system within a few days following our consultation with Brian. The installation technician, Dan, was very polite, professional, and experienced in his job duties. Very clean and accurate work. Will recommend RainSoft to anyone I know looking for a water treatment system.
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I had no intention of buying a RainSoft system when Brandon came to my home for the free water testing. After his demonstration of the impurities in my water, I asked if they could install the system that same day. They did. Jerrad, the installer was there within an hour and installed the entire system in about 2 1/2 hours, moved large items that were in the best location for the system and cleaned up the area. He also provided the most efficient piping system and route to the electrical outlet, then zip tied everything together so no lines were hanging down from the rafters in the basement. Jerrad was very friendly, thoughtful and courteous. Brandon the testing and sale person was also very personable and did not pressure me into purchasing. The product sells itself, the people simply know their product. I have been in my new home for about 2 weeks and already made several improvements, installing a Rain Soft system is at the top of the list for best decisions I've made in regards to my new home. Thank you RainSoft Water Treatment of Northern Michigan.
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Excellent and professional service call. Always answers questions in detail and gives the best advice. Never leaves without knowing the job is complete. Very thorough and knowledgeable about their company and the products they sell. Highly suggest if you want a better water softener system for your clothes, personal use or just for your house, Rainsoft of Northern Michigan is your company. Excellent service!
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