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By Brian & Karen B. on 11/13/19
(no comment)

By Casey & M. on 11/12/19
First, I want to start by stating that I very rarely post reviews. If an experience is as bad as I’ve ever encountered, then I may. And, I generally only post a positive review when it’s been beyond my expectation. The experience with Nathan Darling was absolut...
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First, I want to start by stating that I very rarely post reviews. If an experience is as bad as I’ve ever encountered, then I may. And, I generally only post a positive review when it’s been beyond my expectation. The experience with Nathan Darling was absolutely outstanding and far exceeded expectation. We happened to see the water test kit at Home Depot upon entering one day, and figured, what the heck, let’s give it a try. We did so because the home was purchased in February and we were experiencing significant water spots, etc. Plus, we just wanted peace of mind that the water was of good quality. Nathan was professional, polite, respectful of our time, thorough, and explanatory. He probably could’ve sold us everything under the sun because we know no better, but he didn’t. He was clear in what our situation was and what we needed to do in order to remedy. In a time where customer service can seem to be disastrous at best, Nathan was as great as it gets, in our humble opinion. Because of this experience with Nathan, our loyalty rests with RainSoft when it comes to our water.
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By Marlene G. on 11/11/19
Dan was quick and very pleasant he got the job done in a nice Timely manner

By Mark & Tammie A. on 11/08/19
no comment

By Mark & Casey M. on 11/06/19
First, I want to start by stating that I very rarely post reviews. If an experience is as bad as I’ve ever encountered, then I may. And, I generally only post a positive review when it’s been beyond my expectation. The experience with Nathan Darling was absolut...
(View More)
First, I want to start by stating that I very rarely post reviews. If an experience is as bad as I’ve ever encountered, then I may. And, I generally only post a positive review when it’s been beyond my expectation. The experience with Nathan Darling was absolutely outstanding and far exceeded expectation. We happened to see the water test kit at Home Depot upon entering one day, and figured, what the heck, let’s give it a try. We did so because the home was purchased in February and we were experiencing significant water spots, etc. Plus, we just wanted peace of mind that the water was of good quality. Nathan was professional, polite, respectful of our time, thorough, and explanatory. He probably could’ve sold us everything under the sun because we know no better, but he didn’t. He was clear in what our situation was and what we needed to do in order to remedy. In a time where customer service can seem to be disastrous at best, Nathan was as great as it gets, in our humble opinion. Because of this experience with Nathan, our loyalty rests with RainSoft when it comes to our water.
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By Amber & Artura C. on 11/06/19
Great service and good feedback

By Brian H. on 11/05/19
no comment

By Allan & Yvonne S. on 10/31/19
Water specialist was very professional.

By Judy & David W. on 10/27/19
Dale was an excellent representative of your company. His presentation was informed, clear and interesting. He is very knowledgeable, friendly and direct. Persuasive without being pushy. We are still trying to decide whether to spend the money for your prod...
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Dale was an excellent representative of your company. His presentation was informed, clear and interesting. He is very knowledgeable, friendly and direct. Persuasive without being pushy. We are still trying to decide whether to spend the money for your products; but we’re very impressed with their overall promises. Thanks, Dale!
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By Nanette & Bruce M. on 10/25/19
My experience with the RainSoft team was nothing less than excellent. From first contact with Jay & Kasey to Brandon, Maxine, Jason & Tylor. All acted professionally & knew their stuff. They answered all questions I had & helped me understand & know my equipment. I...
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My experience with the RainSoft team was nothing less than excellent. From first contact with Jay & Kasey to Brandon, Maxine, Jason & Tylor. All acted professionally & knew their stuff. They answered all questions I had & helped me understand & know my equipment. I am extremely happy to have RainSoft in my home.
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By Nanette & Bruce M. on 10/23/19
Everyone on the team that I dealt with were professional & extremely helpful. They answered all questions so I know how my system works & I am thrilled to have a RainSoft system back in my home. Thank-you all so much!

By Patti H. on 10/19/19
The salesman Dan was very knowledgeable and helpful. He figured out why my water was so salty and smelling . The two gentlemen that came to install where so professional. One was I think in training and the experienced gentleman was so great at explaining what to ...
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The salesman Dan was very knowledgeable and helpful. He figured out why my water was so salty and smelling . The two gentlemen that came to install where so professional. One was I think in training and the experienced gentleman was so great at explaining what to do and why to do it . It was interesting to listen too. My water is so great tasting and no smell. I would recommend Rain Soft of Northern Michigan to everyone.
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By Amy R. on 10/16/19
Nathan was professional and informative. no high pressure sales

By Mike & Megan B. on 10/16/19
Nathan came out and tested our water. He did an excellent job explaining the need for a good water system, based on our test results. He was on time, personable, helpful, well prepared, and knowledgeable in water treatment. If you are ever in need of a great water ...
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Nathan came out and tested our water. He did an excellent job explaining the need for a good water system, based on our test results. He was on time, personable, helpful, well prepared, and knowledgeable in water treatment. If you are ever in need of a great water system, and need a great specialist - call Nathan Darling at Rainsoft! - Mike and Megan Brady
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By Gary F. on 10/13/19
they were on time a did a very good job very satisfied

By Roni & Daniel H. on 10/13/19
Brandon did a superb job testing, explaining our water situation. Ni pressure but suggestions .

By Keith D. on 10/12/19
Great service as usual.

By Tim & Jennifer T. on 10/10/19
Dale was so friendly. My boys thought he was the best. He showed them how the water testing works and they thought the was cool. I thought it would take awhile in order to get our system hooked up but Bob came out on a Saturday, even left his family at the camp gr...
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Dale was so friendly. My boys thought he was the best. He showed them how the water testing works and they thought the was cool. I thought it would take awhile in order to get our system hooked up but Bob came out on a Saturday, even left his family at the camp ground to put it in. I have to say I am loving having this RainSoft Water System in my house. Thank you Dale and Bob.
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By Krystal G. on 10/08/19
Dale was very knowledgeable, his presentation was super informative. I couldn’t believe my water was so bad.

By Terry & Rita C. on 10/05/19
These guys were awesome! Maxine was so helpful and we can’t thank her enough for her excellent customer service. Jason did an awesome job! He knew exactly what was wrong, and was prepared with the parts he needed to get the job done and done right. We were up and...
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These guys were awesome! Maxine was so helpful and we can’t thank her enough for her excellent customer service. Jason did an awesome job! He knew exactly what was wrong, and was prepared with the parts he needed to get the job done and done right. We were up and running within no time.
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CALL TO SCHEDULE
810-244-0668

Select any employee to see all their reviews.

Brandon S
4 Years
Rating:
168 total reviews!
Jason S
16 Years
Rating:
118 total reviews!
Kasey N
Customer Service Rep.
10 Years
Rating:
(337 total reviews)
Dan P
Customer Service Rep.
9 Years
Rating:
(271 total reviews)
Jessica N
Customer Service Rep.
2 Years
Rating:
(177 total reviews)
Maxine A
Customer Service Rep.
7 Years
Rating:
(130 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period RainSoft of Northern Michigan has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at RainSoft of Northern Michigan. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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