At first I was skeptical about the visit but it turned out to be very informative. I got to know a lot about the water quality in our faucets vs. the filtered refrigerator water. I also know how I can improve our water experience now. At no point did I feel that I was "forced" to sign up or buy anything. It was pure information exchange.
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Jerrad has been recommended to us by our neighbor Bob Steward, as an excellent technician. I called Jerrad and had him coming out to talk about options for our water system; he explained to us what the best option for our water treatment would be. My husband and I were very impressed by his professionalism and knowledge in the field, in special that we had a previous estimate done by a different company and, that was not comparison between Jerrad and the other technician! With no hesitation we did take the decision to go with Rain Soft, because we trusted Jerrad in everything he was saying, since it made sense. Trust was build right the way! Besides his unquestionable knowledge and dedication to his work, Jerrad is a very honest, reliable and very polite and kind person. His expertise is undisputable, and he has very high people skills. The job he performed exceeded our expectation and it made us feel like he is a member of our family that worked for us! Jerrad was always on time, calling ahead and explaining step by step what he will or had done. He has a very high work ethic, contacting the company when we had things that we would like to be change, getting answers right the way, minimizing by that, the time the work was done and that was what worked well for us. It was a miracle that unfortunately, does not happen to often this days! And it was possible, due to the special qualities that Jerrad has as a technician and a person! Rain Soft of N Michigan should be proud having a worker like Jerrad! We feel so secure with the future of our water system, thanks to Jerrad that we are sure, will never let us down! Thank you Jerrad from the bottom of our heart! Carmen and Aurel Faraianu.
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Nathan, Jared and Dominic were awesome, honest and fast. I was very surprised to see your Rain soft products works as well as they said. I love the Clean Start system, it cleans the clothes and freshens the laundry room! The total installation time was just over an hour!!! And my well water tastes great now, thanks to Rain Soft! It’s worth every dollar. Gina W.
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