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By Edward J. on 01/17/19
Appreciated the honest advice given to me by Brian about the water at my house.

By Tanner & Jenae L. on 01/17/19
Dale was an absolute blast! You couldn't ask for a more professional and personable guy for the job!

By Marcie P. on 01/17/19
Dale was awesome and friendly! He actually cares about his job and customers! Best sales person We have dealt with in a long time! Id recomend requesting him when you call!

By Maria & Jessie S. on 01/14/19
Maxine, Lindsey, and Nathan were a wonderful team. We are grateful to have received a free test by mail, and the in home consultation after. Because of Nathan's knowledge and honesty, we will probably be calling this team, when it is time to replace our water softener system.

By Andrew & Taryn M. on 01/14/19
While shopping I saw a free water test packet and decided to give it a shot. I was contacted about the results and decided to schedule a home inspection also. Andi was great on the phone, I was not pushed to buy anything and the home inspection was also free. Brian...
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While shopping I saw a free water test packet and decided to give it a shot. I was contacted about the results and decided to schedule a home inspection also. Andi was great on the phone, I was not pushed to buy anything and the home inspection was also free. Brian came out and tested the water further. He was knowledgeable about general water quality and knew detailed information about many local area's water around Michigan. I was not pressured into buying anything at any point, and especially after the test results were good. If you had any questions about the water quality or filtration system in your home I would highly recommend them.
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By Joe & Tara G. on 01/11/19
The water test technician, Brian, was excellent. He was very knowledgeable, polite, professional, and helpful in chosing the best system to fit our water treatment needs. The entire process was very well received. The financing options greatly helped to aqcuire a s...
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The water test technician, Brian, was excellent. He was very knowledgeable, polite, professional, and helpful in chosing the best system to fit our water treatment needs. The entire process was very well received. The financing options greatly helped to aqcuire a system within a few days following our consultation with Brian. The installation technician, Dan, was very polite, professional, and experienced in his job duties. Very clean and accurate work. Will recommend RainSoft to anyone I know looking for a water treatment system.
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By Diane F. on 01/11/19
Dominic was polite, commicated well, worked efficiently and clean. Will certainly recommend!!!

By Terry S. on 01/10/19
Dale was vey helpful, and knowledgeable, was willing to work with me to get a unit that would work well for me. The rest of the staff was very courteous and friendly setting up me appointment. Terry Sanders

By Russ W. on 01/10/19
It was great all works was done very well no mess and it was finished in 90 minutes. I did do a review yesterday not sure if it did not post correctly

By Ronald H. on 01/09/19
Brandon

By Heather B. on 01/03/19
I had no intention of buying a RainSoft system when Brandon came to my home for the free water testing. After his demonstration of the impurities in my water, I asked if they could install the system that same day. They did. Jerrad, the installer was there withi...
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I had no intention of buying a RainSoft system when Brandon came to my home for the free water testing. After his demonstration of the impurities in my water, I asked if they could install the system that same day. They did. Jerrad, the installer was there within an hour and installed the entire system in about 2 1/2 hours, moved large items that were in the best location for the system and cleaned up the area. He also provided the most efficient piping system and route to the electrical outlet, then zip tied everything together so no lines were hanging down from the rafters in the basement. Jerrad was very friendly, thoughtful and courteous. Brandon the testing and sale person was also very personable and did not pressure me into purchasing. The product sells itself, the people simply know their product. I have been in my new home for about 2 weeks and already made several improvements, installing a Rain Soft system is at the top of the list for best decisions I've made in regards to my new home. Thank you RainSoft Water Treatment of Northern Michigan.
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By Robert R. on 01/03/19
Gotta kudos to dale he did a wonderful job by letting me know what's wrong with my water...even though I can't afford the treatment system he was great....give that man a raise

By Lynda & Bob S. on 12/29/18
Everyone that I have had contact with has been friendly and helpful. They educate you as they help you. I would recommend their company to anyone.

By Stephanie & Randy M. on 12/24/18
Excellent and professional service call. Always answers questions in detail and gives the best advice. Never leaves without knowing the job is complete. Very thorough and knowledgeable about their company and the products they sell. Highly suggest if you want a bet...
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Excellent and professional service call. Always answers questions in detail and gives the best advice. Never leaves without knowing the job is complete. Very thorough and knowledgeable about their company and the products they sell. Highly suggest if you want a better water softener system for your clothes, personal use or just for your house, Rainsoft of Northern Michigan is your company. Excellent service!
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By Tom M. on 12/22/18
Everything from start to finish was so easy and our water has been so much better from day one when it was installed.

By Morgan L. on 12/22/18
nathan darling did a wonderful job i will definitely be telling my family and friends

By Tom M. on 12/22/18
Everything from start to finish was so easy and our water has been so much better from day one when it was installed.

By Amy & Cliff G. on 12/22/18
When they came to our house to further test our water, i expected a high pressure sale of something. Turns out, that was not true but we were educated more about the water we were using. That is great because now we can make an educated decision about a water pur...
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When they came to our house to further test our water, i expected a high pressure sale of something. Turns out, that was not true but we were educated more about the water we were using. That is great because now we can make an educated decision about a water purifying system. Only after my husband asked, did they present the information on their products, still with no pressure.
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By J.R & Cathy P. on 12/22/18
This is a very user-friendly service that results in comprehensive information about the water in your home. There is no charge to have it done. They have a product to sell but are not pushy about it.

By Don & Karin A. on 12/20/18
Great service tech and knowledgeable about the equipment also. Would recommend you to my friends.
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810-244-0668

Select any employee to see all their reviews.

Brandon S
4 Years
Rating:
142 total reviews!
Jason S
16 Years
Rating:
106 total reviews!
Kasey N
Customer Service Rep.
10 Years
Rating:
(299 total reviews)
Dan P
Customer Service Rep.
9 Years
Rating:
(249 total reviews)
Jessica N
Customer Service Rep.
2 Years
Rating:
(164 total reviews)
Krystal S
Customer Service Rep.
1 Year
Rating:
(107 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period RainSoft of Northern Michigan has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at RainSoft of Northern Michigan. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
810-244-0668
Dan P has a 5-Star average rating and a total of 249 total reviews
249 total reviews
I am happily married and have two beautiful daughters and two dogs. I love watching football with them, and playing with my daughters all day. We like the Detroit Lions, the Tigers, and the Red Wings. My hobbies include golfing with coworkers and spending time with family and friends.
By Joe & Tara G. on 01/11/19
The water test technician, Brian, was excellent. He was very knowledgeable, polite, professional, and helpful in chosing the best system to fit our water treatment needs. The entire process was very well received. The financing options greatly helped to aqcuire a s...
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The water test technician, Brian, was excellent. He was very knowledgeable, polite, professional, and helpful in chosing the best system to fit our water treatment needs. The entire process was very well received. The financing options greatly helped to aqcuire a system within a few days following our consultation with Brian. The installation technician, Dan, was very polite, professional, and experienced in his job duties. Very clean and accurate work. Will recommend RainSoft to anyone I know looking for a water treatment system.
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By Robert H. on 12/04/18
Dale did a great job doing the water test and explaining everything thoroughly. I ended up going with the EC4 unit for a number of reasons, the warranty being one of the top reasons. Dan and Dominic came out to do the install and were also very nice and professiona...
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Dale did a great job doing the water test and explaining everything thoroughly. I ended up going with the EC4 unit for a number of reasons, the warranty being one of the top reasons. Dan and Dominic came out to do the install and were also very nice and professional. They had the unit installed in less than an hour. Overall exceptionally happy with the service and look forward to many years of nice, soft water from the EC4.
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By Richard S. on 11/22/18
I have the worst water imaginal . My water wasn't even drinkable. The water is so hard, Rusty and so salty, everyone around me within a 5 mile radius has drinking water delivered. Not me !! My water now is better than Bottle water quality you get from delivery wat...
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I have the worst water imaginal . My water wasn't even drinkable. The water is so hard, Rusty and so salty, everyone around me within a 5 mile radius has drinking water delivered. Not me !! My water now is better than Bottle water quality you get from delivery water companies or stores.On top of that, I had the Best installer that anyone could have. Dan was very knowledgeable and experienced at installing the Water System and R/O System in my home. Very curteous , respectful and informative. Cleaned up any messes. Didn't even know anyone was here to install anything. If anyone is looking for a Great Water Softner System or R/O drinking Water system, Rainsoft is the way to go ! This is the second system I"ve had installed after 12 years of service out of the older system from Rainsoft.. The only reason I needed a newer system was because my salt water well ate my system up with iron from my well. It still worked but was becoming old and I needed a more updated system with more fresh drinking water storage and an Additional Iron removal sytem that i didn't have before. Dan Phelan from the Flushing, Michigan Store was my Installer and Rainsoft needs to give this guy alot of Gratitude for the work he does for their Customers. Top notch Installer !! I would definitely recommend anyone to get their Systems from Rainsoft.
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By Linda & Bernie H. on 11/05/18
(no comment)

By Kathy B. on 10/24/18
The fast service that I was able to get someone out here. It was very good. I will recommend rain soft to everyone that I know that has rain soft .

By Mary Anne R. on 10/01/18
Dan Phalen and his crew are very dedicated in their goal to get you the BEST tasting water you’ve ever had! This is a GREAT COMPANY!

By Derek & Shirley P. on 09/17/18
Awesome group to work with, extremely honest about everything and really patient when asked alot of questions . I would recommend them to anyone . Our installer Dan was quick and thorough and Brandon our water tester was so informative. Thanks guys 5 stars all the way .

By Jacob F. on 08/23/18
Unbelievable. Dan was honest about our current system and how it was doing a good job for the amount of years it had been in use. I didnt think our water could get better than it was, i was wrong. Since the install of rain the rain soft filter and salt tank, i can...
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Unbelievable. Dan was honest about our current system and how it was doing a good job for the amount of years it had been in use. I didnt think our water could get better than it was, i was wrong. Since the install of rain the rain soft filter and salt tank, i can feel the difference in my skin after getting out of the shower. If you dont have rain soft, you need to schedule an appointment asap and feel the difference.
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By Chris W. on 08/23/18
I used the pro’s at Rain Soft to install a full water system and reverse Osmosis under sink water filtration system. The full Team set timing expectations, followed up with multiple confirmations and delivered as promised. Most impressive was that I wanted ther...
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I used the pro’s at Rain Soft to install a full water system and reverse Osmosis under sink water filtration system. The full Team set timing expectations, followed up with multiple confirmations and delivered as promised. Most impressive was that I wanted there expertise on all things water but had already acquired through my research the ISpring brand of products for my home. They were incredible understanding of the options available in market place all having there pros and cons and moved forward like a pro with the job hired to do. My professional on site water specialist was Dominic or Dom was a real pro, missed no details, was clean and asked about every way possible to maximize the benefits from my purchase. His attitude and smile are things employers dream to acquire… He should one day own the place! On a side note it’s far from inexpensive, but like always you get what you pay for. I absolutely I have no regrets and would recommend the whole Team and request Dom if possible.
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By Blair Rodney & Debbie O. on 08/06/18
Dan was excellent. Very polite, very professional, very efficient, and very friendly!

By Matthew M. on 08/05/18
Excellent service. Speedy too!

By Zimenia & Anna C. on 08/03/18
Amazing team. They installed it no time.

By Ron & Karen J. on 07/07/18
Very friendly , the installation was done quickly and professionally , great product

By Esther C. on 06/28/18
The greatest customer service. And that's hard to find anymore!!!!

By Angel & Robert W. on 06/25/18
We had a wonderful experience. Yes, it is pricy, but you are paying for healthy and clean water for your family. And they have good payment plans for those that need them, like us! I am grateful that we went through this process.

By Penny J. on 05/22/18
Dan was very knowledgeable and professional about all the products. After he tested our water he made recommendations on what he found and my questions. We would recommend Dan and Rain Soft

By Ron & Jill N. on 05/11/18
Dan came to our home and tested our water. We would not have thought we would've ever drank our home well water, but Dan explained the Rainsoft system and we were very impressed with him and his products. We purchased a water softener, a whole house filtration syst...
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Dan came to our home and tested our water. We would not have thought we would've ever drank our home well water, but Dan explained the Rainsoft system and we were very impressed with him and his products. We purchased a water softener, a whole house filtration system and an RO system and we are actually able to drink our water, no more buying water!! Dan came himself to install the system, along with Dominic who also was very knowledgeable and polite. These guys are not a high pressure sales gimmic, they tell you like it is and tell you what's available, and offer recommendations based on your water quality. Its up to you, the customer, to decide if you want extra clean clothes, clean appliances, bathtubs, toilets, tastefree drinking water! We've had the system about 3 weeks and have noticed a HUGE difference! Highly recommend this softener system, Thank you DAN, (we will never forget those socks! LOL) and DOMINIC! (Thanks to Jessica & Kasey & Maxine too, great phone guidance!)
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By Brian S. on 05/08/18
Great experience with the Rainsoft team. The gentleman that came out (Tom...if I remember correct), was fast, helpful and upsold me on the Osmosis water treatment...I always wanted one and the water really is amazing. Hoping it pays for itself over time. He had ...
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Great experience with the Rainsoft team. The gentleman that came out (Tom...if I remember correct), was fast, helpful and upsold me on the Osmosis water treatment...I always wanted one and the water really is amazing. Hoping it pays for itself over time. He had to come out twice to take care of everything. Thank you guys and I look forward to working with you again.
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By Tom & Aurelia T. on 04/19/18
Did a great job

By Ron & Jill N. on 04/16/18
Dan came to our home and tested our water. We would not have thought we would've ever drank our home well water, but Dan explained the Rainsoft system and we were very impressed with him and his products. We purchased a water softener, a whole house filtration syst...
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Dan came to our home and tested our water. We would not have thought we would've ever drank our home well water, but Dan explained the Rainsoft system and we were very impressed with him and his products. We purchased a water softener, a whole house filtration system and an RO system and we are actually able to drink our water, no more buying water!! Dan came himself to install the system, along with Dominic who also was very knowledgeable and polite. These guys are not a high pressure sales gimmic, they tell you like it is and tell you what's available, and offer recommendations based on your water quality. Its up to you, the customer, to decide if you want extra clean clothes, clean appliances, bathtubs, toilets, tastefree drinking water! We've had the system about 3 weeks and have noticed a HUGE difference! Highly recommend this softener system, Thank you DAN, (we will never forget those socks! LOL) and DOMINIC! (Thanks to Jessica & Kasey & Maxine too, great phone guidance!)
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