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757-488-9611
By Linda P. on 09/11/19
Valencia Williams was great. She asked questions no one else has asked and pointed out things that no one else has. She is s very personable & was very professional.

By Cheryl N. M. on 09/11/19
RS Andrews was hired to convert by oil furnace to a gas source of heat. The job left me with a means of receiving hot water, unless At an added expense. My contact says all to include all materials as to complete the conversion. In reality, my means of obtaining ho...
(View More)
RS Andrews was hired to convert by oil furnace to a gas source of heat. The job left me with a means of receiving hot water, unless At an added expense. My contact says all to include all materials as to complete the conversion. In reality, my means of obtaining hot water unless I turn my oil furnace on to heat the water. However, the conversion to gas heat servers no purpose, as my discomfort is running two separate systems gas for heat and oil for hot water. Actually, now close to 10,000.00 later i’m uncomfortable for safety concerns not to mention the cost. Ms. Valencia Williasms service technician came to service the unfinished HVAC system. Mrs. Williams was professional and regained by faith in RS Andrews. Her demeanor put me at ease as Ms. Williams arrived in a timely manner and with a attitude of going beyond the call of duty with ensuring my current HVAC this far is safe and sound. Thank You Ms. Williams for the very pleasant experience.
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By Jacqueline H. on 09/10/19
Very knowledgeable and professional.

By Susan P. on 09/09/19
No Comment

By Jacqueline H. on 09/09/19
Valencia Williams was very professional. She demonstrated a positive customer service attitude. She explained the steps while checking out my system.

By Criss L. on 09/05/19
Valencia was very professional and friendly.

By Criss L. on 09/03/19
Valencia Williams was our maintenance technician . She was very neat, polite and knowledgeable . Great representation of your company.

By Ms W. on 08/24/19
Very Professional and know her job

By Brett W. on 08/24/19
Jay and mike were great. The install job went perfect and the new system works like a dream.

By Brett W. on 08/24/19
Jay and his crew were terrific. Did a 2 day complete HVAC install in the crazy heat and their work was great. Jay was great at letting me know what was happening throughout the install and did a great job. It was a huge mess replacing the attic duct work and he lef...
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Jay and his crew were terrific. Did a 2 day complete HVAC install in the crazy heat and their work was great. Jay was great at letting me know what was happening throughout the install and did a great job. It was a huge mess replacing the attic duct work and he left my house as clean as before he started. Can't recommend these guys enough. 5 stars!
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By Sam on 08/23/19
Valencia Williams was very professional and her service was outstanding. She took her time and explained what she was doing with our unit. We want her to be our technician each time for services. Thank you Valencia

By Herbert A. on 08/01/19
Valencia was extremely Polite and truly Professional, I liked her very much

By Herbert A. on 08/01/19
Pleasantly polite and professional. I would love for her to come back

By Wendy S. on 07/31/19
This is the second time Valencia has completed our biannual service from RS Andrews. I really appreciate her courtesy, timeliness, humor and straight-forward nature of speaking in plain English about my HVAC system. Highly recommend.

By Larry Lockley J. on 07/30/19
July 30, 2019, RS Andrews installed a new 5ton AC unit in December 30, 2018. I had a couple of minor issues with the system, RS Andrews immediately sent techs to address my concerns. Their service/response and techs have been great. Especially Maintenance Tech. Val...
(View More)
July 30, 2019, RS Andrews installed a new 5ton AC unit in December 30, 2018. I had a couple of minor issues with the system, RS Andrews immediately sent techs to address my concerns. Their service/response and techs have been great. Especially Maintenance Tech. Valencia Williams was knowledgable, professional, pleasant and very respectful. I must commend the company for its hiring diversity. Great Job.
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By James on 07/29/19
Jay Kellam and his helper J. Miker are a great technician team for my heat pump. Jay takes great pride in his work. It`s been a while since I have seen this type of pride and good workmanship. Jay has a love of sharing his knowledge with his co-worker, who sho...
(View More)
Jay Kellam and his helper J. Miker are a great technician team for my heat pump. Jay takes great pride in his work. It`s been a while since I have seen this type of pride and good workmanship. Jay has a love of sharing his knowledge with his co-worker, who shows that he is eager to learn the job well. Well done, keep it up. Best wishes for what you are doing for your company, fellow worker, and now for me. Thank you and keep it up.
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By Richard C. on 07/25/19
Valencia was very thorough and professional in completing our seasonal AC system checks. These checks were very reasonably priced through a promotion from Home Depot.

By Richard E. on 07/19/19
Valencia's customer service was outstanding.

By Richard E. on 07/19/19
Valencia Williams service was outstanding.

By Deborah r. on 07/12/19
Valencia...personable and a job well done.
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CALL TO SCHEDULE
757-488-9611

Select any employee to see all their reviews.

Valencia W
2 Years
Rating:
162 total reviews!
Jay K
10 Years
Rating:
114 total reviews!
Brenda G
Customer Service Rep.
20 Years
Rating:
(56 total reviews)
Laurie A
Customer Service Rep.
15 Years
Rating:
(16 total reviews)
Loretta C
25 Years
Rating:
(111 total reviews)
Nichole M
1 Year
Rating:
(70 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period RS Andrews of Tidewater has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at RS Andrews of Tidewater. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
757-488-9611
Valencia W has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
162 total reviews
I attended Fortis Cooege for the HVAC/R program. I graduated 2 years ago and started work right away. I was the first female to sign up and graduate. I enjoy helping my customers.
By Linda P. on 09/11/19
Valencia Williams was great. She asked questions no one else has asked and pointed out things that no one else has. She is s very personable & was very professional.

By Cheryl N. M. on 09/11/19
RS Andrews was hired to convert by oil furnace to a gas source of heat. The job left me with a means of receiving hot water, unless At an added expense. My contact says all to include all materials as to complete the conversion. In reality, my means of obtaining ho...
(View More)
RS Andrews was hired to convert by oil furnace to a gas source of heat. The job left me with a means of receiving hot water, unless At an added expense. My contact says all to include all materials as to complete the conversion. In reality, my means of obtaining hot water unless I turn my oil furnace on to heat the water. However, the conversion to gas heat servers no purpose, as my discomfort is running two separate systems gas for heat and oil for hot water. Actually, now close to 10,000.00 later i’m uncomfortable for safety concerns not to mention the cost. Ms. Valencia Williasms service technician came to service the unfinished HVAC system. Mrs. Williams was professional and regained by faith in RS Andrews. Her demeanor put me at ease as Ms. Williams arrived in a timely manner and with a attitude of going beyond the call of duty with ensuring my current HVAC this far is safe and sound. Thank You Ms. Williams for the very pleasant experience.
(View Less)

By Jacqueline H. on 09/10/19
Very knowledgeable and professional.

By Susan P. on 09/09/19
No Comment

By Jacqueline H. on 09/09/19
Valencia Williams was very professional. She demonstrated a positive customer service attitude. She explained the steps while checking out my system.

By Criss L. on 09/05/19
Valencia was very professional and friendly.

By Criss L. on 09/03/19
Valencia Williams was our maintenance technician . She was very neat, polite and knowledgeable . Great representation of your company.

By Ms W. on 08/24/19
Very Professional and know her job

By Sam on 08/23/19
Valencia Williams was very professional and her service was outstanding. She took her time and explained what she was doing with our unit. We want her to be our technician each time for services. Thank you Valencia

By Herbert A. on 08/01/19
Valencia was extremely Polite and truly Professional, I liked her very much

By Herbert A. on 08/01/19
Pleasantly polite and professional. I would love for her to come back

By Wendy S. on 07/31/19
This is the second time Valencia has completed our biannual service from RS Andrews. I really appreciate her courtesy, timeliness, humor and straight-forward nature of speaking in plain English about my HVAC system. Highly recommend.

By Larry Lockley J. on 07/30/19
July 30, 2019, RS Andrews installed a new 5ton AC unit in December 30, 2018. I had a couple of minor issues with the system, RS Andrews immediately sent techs to address my concerns. Their service/response and techs have been great. Especially Maintenance Tech. Val...
(View More)
July 30, 2019, RS Andrews installed a new 5ton AC unit in December 30, 2018. I had a couple of minor issues with the system, RS Andrews immediately sent techs to address my concerns. Their service/response and techs have been great. Especially Maintenance Tech. Valencia Williams was knowledgable, professional, pleasant and very respectful. I must commend the company for its hiring diversity. Great Job.
(View Less)

By Richard C. on 07/25/19
Valencia was very thorough and professional in completing our seasonal AC system checks. These checks were very reasonably priced through a promotion from Home Depot.

By Richard E. on 07/19/19
Valencia's customer service was outstanding.

By Richard E. on 07/19/19
Valencia Williams service was outstanding.

By Deborah r. on 07/12/19
Valencia...personable and a job well done.

By Jason C. on 07/03/19
Valencia was a great technician. She was friendly and knowledgeable. She offered great advice and outstanding customer service!

By Joanne F. on 07/02/19
Valencia and her co-worker were very thorough with the maintenance procedures and very professional.

By Diana H. on 06/25/19
Very polite and arrived on time
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