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(252) 261-2008
By Susan C. on 04/19/18
Very pleased with prompt and efficient service in time of crises as well as maintenance of system!

By Susan C. on 04/19/18
Jeff Walton service tech for RA Hoy Heating and Air is the complete package. Prompt and hard working. Jeff takes his time to answer all of my questions and does a thorough job at maintenance and repair of my geo thermal hack system. Highly recommend him and the whole RA Hoy team

By Clyde W. on 04/18/18
Hooray for Robert! Courteous, friendly, knowledgeable—offered suggestions for needed parts on both units AND returned the next day to install those “missing” parts! Also gave me options for future updates ! He’s a keeper!

By Clyde W. on 04/03/18
April 3, 2018 I received excellent service from RA Hoy doing an annual check of my hvac system-Robert the technician knew what he was doing - was pleasant - made suggestions for future budget consideration - and I plan to request that Robert return in 6 months for ...
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April 3, 2018 I received excellent service from RA Hoy doing an annual check of my hvac system-Robert the technician knew what he was doing - was pleasant - made suggestions for future budget consideration - and I plan to request that Robert return in 6 months for the next system review.
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By james e. on 03/30/18
Thomas was very competent, professional and personable. When I need futures service by R.A. Hoy, I would hope that you will send Thomas.

By james e. on 03/29/18
RA Hoy Heating and Air Conditioning company is a first class operation from top to bottom.

By james e. on 03/29/18
Marci is the face of the RA Hoy Heating and Air Conditioning Company. She is the first person you see when you enter into RA Hoy’s service office. Always with a smile, always pleasant, and always eager to help. I am presently living in South Korea and the last...
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Marci is the face of the RA Hoy Heating and Air Conditioning Company. She is the first person you see when you enter into RA Hoy’s service office. Always with a smile, always pleasant, and always eager to help. I am presently living in South Korea and the last thing I wanted when I arrived at my home in the evening of 13 March after traveling for more than 26 hours was to find my house cold and 2 inoperative heat pumps. I went to the Hoy service office the following afternoon looking for a sympathetic ear, and I found one. Marci sensed my frustration and before I could ask, she was already adjusting a technician’s schedule so he could be at my house early the next morning. It’s customer service like this that has made me a RA Hoy client for more than 25 years. Marci gets it. She provides professional, helpful, high quality service and assistance before, during, and after the customer’s requirements are met. Thanks Marci – what you did that afternoon was greatly valued and appreciated.
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By james e. on 03/29/18
I want you to know that you have an exceptional employee, Robert Bargamin, in your service division and I would like to personally commend him for isolating and repairing several complex and multifaceted problems with my Trane Xli 20 heat pumps. In addition to rep...
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I want you to know that you have an exceptional employee, Robert Bargamin, in your service division and I would like to personally commend him for isolating and repairing several complex and multifaceted problems with my Trane Xli 20 heat pumps. In addition to repairing both systems, he made an adjustment to one of the thermostats that delays the system from calling for auxiliary heat. This adjustment will not only conserve energy but save money. Such professionalism is rare nowadays. You can be certain that I shall ask for him personally to service my Trane systems in the future. Mr. Bargamin is an invaluable asset and if he is representative of the quality of your company’s employees, then the R. A. Hoy company has a very bright future.
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By Pat B. on 03/10/18
Tom is terrific. He is quick to respond whenever we need service. Good attitude, friendly and courteous. Great work, Tom!

By Gretchen Bunch/PA2OBX, L. on 03/09/18
Jeff and crew were great! Installation and after install check went smooth. Jeff was professional, knowledgeable, polite and very nice!! We had a few questions about the system, and Jeff was out the next day to take care of the concerns we had. Always professional ...
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Jeff and crew were great! Installation and after install check went smooth. Jeff was professional, knowledgeable, polite and very nice!! We had a few questions about the system, and Jeff was out the next day to take care of the concerns we had. Always professional and ready to help. You call and they are there to help. Great people, great company.
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By Allison D. on 02/24/18
Sean did an excellent job fixing the heating system in my home when we had no heat on a chilly day! He checked every detail of the system and explained what was wrong and what he did to fix it. We are very happy with this customer service--thank you!

By William C. on 02/14/18
I've used RA Hoy for HVAC service on our vacation home for several years. They have always provided reliable, courteous service of exceptional value. They come when they say they will and keep the customer fully informed. They take great care to ensure that the cus...
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I've used RA Hoy for HVAC service on our vacation home for several years. They have always provided reliable, courteous service of exceptional value. They come when they say they will and keep the customer fully informed. They take great care to ensure that the customer knows what to expect. Their personnel have consistently exhibited exceptional technical proficiency and caring, personable treatment of the customer. I wish I could get their quality service at home.
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By Liz & Karol K. on 02/13/18
We are very happy with R A Hoy and our service tech Tom Sankey . He has always been upfront and honest with us. He cares about our rental home . His professional guidance has been very helpful for us and our renters. He has a pleasant personality and our best inte...
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We are very happy with R A Hoy and our service tech Tom Sankey . He has always been upfront and honest with us. He cares about our rental home . His professional guidance has been very helpful for us and our renters. He has a pleasant personality and our best interest,especially since we are 10 hours away from our NC home . Thank you for your service. Karol & Liz K & ( DreamKeeper )
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By Mike M. on 02/13/18
As a very satisfied customer for the past 11 years, I have had extensive dealings with Tom in Service and Marcie in Administration. Both provide consistently excellent service and are trusted sources of information and assistance that goes beyond our HVAC needs.

By Debra R. on 02/12/18
Since buying our home in 2011, we have been very pleased with the service you have given us. We especially appreciate when we have an emergency situation, and you are able to get someone out in a timely manner. Thanks.

By Debra R. on 02/12/18
I would like to commend Jeff Walton of R A Hoy Heating & Air Conditioning in the Outer Banks. He was very helpful in working with us to schedule a time that was convenient to us since we were at the house on a limited timeframe. He was very professional, friendly...
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I would like to commend Jeff Walton of R A Hoy Heating & Air Conditioning in the Outer Banks. He was very helpful in working with us to schedule a time that was convenient to us since we were at the house on a limited timeframe. He was very professional, friendly and helpful in explaining what repairs needed to be done. Hoy got back to us the next day with the cost estimates and possible timing for repairs. Thanks to Jeff and Hoy. Debra R.
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By Mike M. on 02/12/18
We've been customers for almost 12 years and have always been very pleased with their products and especially their service (thanks, Tom!!). On Tom's advice I recently visited the office to learn more about newer systems and met Marcie who was wonderfully helpful, ...
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We've been customers for almost 12 years and have always been very pleased with their products and especially their service (thanks, Tom!!). On Tom's advice I recently visited the office to learn more about newer systems and met Marcie who was wonderfully helpful, knowledgable, HONEST and fun! I left completely understanding my budgetary choices and available options, making the visit extremely worthwhile. And I got a new friend out of it!!! Thanks, Marcie !
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By Marlene R. on 02/09/18
We are so pleased with the service that we have with RA Hoy. We especially like Robert as our technician. He is courteous, professional, efficient and knowledgeable. We continue to request Robert for our services. We also would like to thank Marcey for her help...
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We are so pleased with the service that we have with RA Hoy. We especially like Robert as our technician. He is courteous, professional, efficient and knowledgeable. We continue to request Robert for our services. We also would like to thank Marcey for her help when we contact your office with respect to billing and our service contract.
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By Marlene R. on 02/08/18
Robert came by to do our semi-annual service yesterday. We have always requested Robert because he is so professional, competent, and thorough. He did an excellent job yesterday, again, and we are delighted with his service. We will continue recommend Robert and...
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Robert came by to do our semi-annual service yesterday. We have always requested Robert because he is so professional, competent, and thorough. He did an excellent job yesterday, again, and we are delighted with his service. We will continue recommend Robert and RA Hoy to any in our area who need Heating or AC Service. GREAT JOB, Robert.
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By connie g. on 02/03/18
came home from Christmas to a heater that did not work. Hoy was out to fix when they said they would,excellent! temp heat until could get parts. Parts put in and still not working exactly correct, right back out with compressor, had one in shop, right back out and ...
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came home from Christmas to a heater that did not work. Hoy was out to fix when they said they would,excellent! temp heat until could get parts. Parts put in and still not working exactly correct, right back out with compressor, had one in shop, right back out and fixed. no problems no waiting around, no fuss, excellent service. love it!
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(252) 261-2008

Select any employee to see all their reviews.

Robert B
Rating:
8 total reviews!
Tom S
Rating:
8 total reviews!
Marcey B
Customer Service Rep.
3 Years
Rating:
(4 total reviews)
Jim G
Customer Service Rep.
4 Years
Rating:
(1 total review)
Jeff W
Rating:
(4 total reviews)
R.A. Hoy Heating Air Conditioning Team
Rating:
(2 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period R.A. Hoy Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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