Ordered fuel Jan 28, sent all pertinent information requested. No response. Called and sent email since I hadn't heard 2 weeks later, they 'never received' my request. Now charging today's rates (of course much higher.) Moral: communicate with them daily. Never had this experience elsewhere. Giving 2 stars because they were polite.
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I was referred to this Company by my sister mainly due to the less expensive oil rates. I had a wonderful experience using this company and will definitely be using them in the future. I called the Q-Dog to order, the lady on the line was very nice and was kind enough to explained how and why their rates are the best as well as the same quality of fuel that all other reputable companies use. She seemed very proud of the fact! They delivered the oil the next day, however also called when they were enroute. The gentleman on the phone was chipper, pleasant and polite to a noticeable degree, you just don't hear that too much anymore so I want to give a huge shout out!!! Discount and incentive programs are fabulous too! 10 cents off each gallon of fuel per referral, how awesome is that to an already low cost. I will be using them again and keep on referring!!
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