I called Q Dog a couple weeks ago to set up an automatic oil delivery account, what a pleasant experience. After setting up the account, I had a delivery date and our first fill came right on time at the quoted price. Chris, our service pro was very pleasant and took his time pulling about a 100’ of hose to the back of my house through two gates to access the tank. I will continue using Q-Dog and highly recommend them.
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Nick installed my propane tank and did the typical check for leaks in the line and things of that nature. I didn't try to fire up my gas fireplace until about a week later and discovered that it would not do so. I called Q-Dog again and Nick came back the next day to see if there was anything that he could do to help me fix the issue. Even took the fireplace apart to see if he missed something. Unfortunately, there is a faulty part that I will have to get repaired by a fireplace company. Needless to say, however, Nick was really helpful and made sure he did everything possible (above and beyond) to make sure the install was done properly.
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We received a quote on fuel oil delivery after comparing prices with several companies, and Q-Dog offered the best price with a new customer discount on the first purchase. We received our delivery the next day! Joel was very pleasant & informative. He also honored our request to fill our empty tank just 3/4 full, since it was the end of the heating season, so we wouldn't have to sit on an expensive full tank of oil all summer. (We primarily heat with firewood, but had run out of wood and fuel oil a bit earlier before warm weather arrived). We're very pleased to be a new customer with Q-Dog and appreciate their great customer service! (A Satisfied Broadneck Peninsula customer.)
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This company is prompt, polite and much less expensive than other fuel delivery service companies in the area. Setting up the fuel delivery online was very simple. I was contacted within 24 hours to set the specific day and time. The service pro who did my delivery was Nick. He was polite, quick, explained the process and answered any questions I had. I will definitely use them from this point forward and highly recommend Q-Dog.
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We are new to Q-Dog! After checking reviews we decided to give them a call. We were extremely low on propane (our company of 25 years dropped the ball.) Given Q-Dogs scheduled deliveries for today they didn't think they would make it out until tomorrow. That was fine we'd manage... Imagine our surprise when not even 2 hours later the truck was backing down the driveway! From the moment we spoke to Vickie in the office, to the arrival of Joel the driver it was a positive experience! Hoping to have another long term business relationship with them! #neverfearqdogshere!
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