CALL TO SCHEDULE
916-663-1493
By Laurie B. on 11/09/18
We have had a Pure Water system for our well for about four years. The system has improved our water quality remarkably and saved our appliances from being ruined. Our annual service is performed by Jim who is highly knowledgeable, professional, and on time.

By ROBERT L. on 11/07/18
Nick was very knowledgeable and personable. He was efficient and thorough in his analysis of our water treatment equipment. He answered my questions, made suggestions and provided long range prospects for our unit with cost-benefit projections.

By Cassandra on 11/04/18
Jim C., came out a few weeks ago to do my yearly service on my water softener and as usual he did an excellent job and was on time and was very personable yet professional. He explained everything to me to my satisfaction and answered all my questions. He was very ...
(View More)
Jim C., came out a few weeks ago to do my yearly service on my water softener and as usual he did an excellent job and was on time and was very personable yet professional. He explained everything to me to my satisfaction and answered all my questions. He was very patient and knowledgeable. Thank you Jim C!
(View Less)

By Eugene N. on 11/02/18
Jim provided excellent, friendly service, answered all questions quickly, made recommendations as needed, very professional throughout.

By Makenna K. on 10/29/18
(no comment)

By CRAIG & KATHY A. on 10/27/18
Very professional!

By Jack & Jaceline P. on 10/19/18
We have been clients of Pure Water for a long time and have always received great service. Jim and Nicholas are always eager to answer questions - joke a little and play with our dog, Lincoln! Their advice is well-taken and honest. They also clean-up after their se...
(View More)
We have been clients of Pure Water for a long time and have always received great service. Jim and Nicholas are always eager to answer questions - joke a little and play with our dog, Lincoln! Their advice is well-taken and honest. They also clean-up after their service and we are left with a well-running system. Thanks!
(View Less)

By Lucy L. on 10/18/18
Nicholas was extremely professional, efficient, and conscientious. Very friendly, too!

By Robin & Ron S. on 10/17/18
This company is very reliable. We been customers for 18 years. Friendly, knowledgeable people.

By steve t. on 10/13/18
(no comment)

By Nicholas C. on 10/03/18
My wife and I bought our Pure Water Softener System almost 3 years ago and this is our second time getting it serviced. Nicholas did a good job with the maintenance on our equipment and we appreciate all of the help. Thank you Pure Water!

By Donna C. on 09/28/18
5 stars

By MARY JANE L. on 09/26/18
Stephen was courteous and professional . He is very knowledgeable regarding soft water and did an excellent job.

By CONNIE K. on 09/26/18
Excellent service. Friendly and knowledge.

By Margaret S. on 09/25/18
Service okay. Prices way too high

By RICK B. on 09/22/18
We have used Pure Water for six years and always had great service. Nic is the third tech we have had and prompt comprehensive service as always

By Patty H. on 09/21/18
Jim was very thorough, pleasant and very knowledgeable of what he was doing. Would highly recommend him to someone who was looking for water softening service

By Brian M. on 09/15/18
The service technician (Jim) did an outstanding job repairing our water filtration system. Jim demonstrated his knowledge of water filtration systems by completing the repair quickly and explained the issue in an easy to understand manner. In addition Jim display...
(View More)
The service technician (Jim) did an outstanding job repairing our water filtration system. Jim demonstrated his knowledge of water filtration systems by completing the repair quickly and explained the issue in an easy to understand manner. In addition Jim displayed great customer service skills. Thanks Jim!!!
(View Less)

By Tanya F. on 08/30/18
Professional, friendly, knowledgeable and quick!

By xeniaflor25@gmail.com on 08/29/18
Great service technician
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
916-663-1493

Select any employee to see all their reviews.


* Total number of reviews and star-ratings are based on data collected during the time period Pure Water Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
916-663-1493

Customer service is always a top priority at Pure Water Inc.. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
916-663-1493
Jim C has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
142 total reviews
I am from the Sacramento area and have been working in the water treatment industry for over 30 years. I enjoy spending time with my family, working on different projects and going to concerts and special events.
By Donna C. on 09/28/18
5 stars

By Patty H. on 09/21/18
Jim was very thorough, pleasant and very knowledgeable of what he was doing. Would highly recommend him to someone who was looking for water softening service

By Brian M. on 09/15/18
The service technician (Jim) did an outstanding job repairing our water filtration system. Jim demonstrated his knowledge of water filtration systems by completing the repair quickly and explained the issue in an easy to understand manner. In addition Jim display...
(View More)
The service technician (Jim) did an outstanding job repairing our water filtration system. Jim demonstrated his knowledge of water filtration systems by completing the repair quickly and explained the issue in an easy to understand manner. In addition Jim displayed great customer service skills. Thanks Jim!!!
(View Less)

By Tanya F. on 08/30/18
Professional, friendly, knowledgeable and quick!

By Arnaldi R. on 08/19/18
(no comment)

By MICHAEL O. on 07/19/18
Austin did my service himself. He was prompt and thorough. A good experience. I’ll have them do my annual service every time.

By Dr Stephanie P. on 07/16/18
Always very professional. Pure water educates and encourages timely healthy water services. They are efficient at scheduling and share savings specials.

By Alex I. on 07/15/18
Jim came through again with his fine water knowledge, not to mention sense of humor. Was thinking about changing to a different system, but after a little chat with Jim decided to stay with the Hague.

By Bambi R. on 07/13/18
We've had a Pure Water Inc. system connected to our home for the past 18 years. We have a well and when we first bought our home our water had a very high sulphur and mineral content. Ugh! The installation of our Pure Water system instantly corrected our water ...
(View More)
We've had a Pure Water Inc. system connected to our home for the past 18 years. We have a well and when we first bought our home our water had a very high sulphur and mineral content. Ugh! The installation of our Pure Water system instantly corrected our water and we have enjoyed fresh, clean spring tasting water ever since. The Team at PW has been excellent over all these years. Jim has been our annual service technician for I think over a decade now. He is knowledgeable, professional, and a really nice guy to work with. He KNOWS our system in and out and I trust he gives the best service to our system every year. When it comes time to replace our almost 20 year old system, (amazing by itself!) we'll go no place else but Pure Water Inc.
(View Less)

By Richard A. T. on 07/10/18
Jim was the same person who installed the new unit 2 yrs ago and did last years service. It's nice having the same person with kept notes. Arrived by the time given, went right to work. Appreciate the time he took to explain the result and recommendation. No issues.

By Ronald N. T. on 07/09/18
Jim C. at Pure Water Inc has always remained professional and punctual during scheduled water maintenance appointments. I appreciate him and Pure Water Inc. for keeping the water softening and filters in-specification and working conditions. On behalf of my family,...
(View More)
Jim C. at Pure Water Inc has always remained professional and punctual during scheduled water maintenance appointments. I appreciate him and Pure Water Inc. for keeping the water softening and filters in-specification and working conditions. On behalf of my family, I highly recommend Pure Water Inc. and Jim C. for your water filter and water softening needs for your home.
(View Less)

By Barbara H. on 06/30/18
(No Comment)

By Jay E. on 06/27/18
We are writing this review for 2 reasons: 1) Normally we do not write a review, unless we am moved to share our experience with a business (positively or negatively) with the genuine purpose of educating others seeking input which would help their decision to eith...
(View More)
We are writing this review for 2 reasons: 1) Normally we do not write a review, unless we am moved to share our experience with a business (positively or negatively) with the genuine purpose of educating others seeking input which would help their decision to either go with a business or look for alternatives. 2) The service pro for Pure Water Inc. (Jim C.) has been servicing our soft-water system for over 10 years, so we’ve had the opportunity to get to know him better as a professional service technician. We inherited our soft-water system, when we purchased our house. Over the years, learning how important balancing our well-water has been a progressive journey, all in part by Jim’s credible willingness to educate us…(not salesman ship, but in years of knowledge, in his experience of delivering better, more productive water, while protecting the investment of owning a home, with a well.) Annual servicing was at first seen as “why spend the money?” - now we’ve learned that as long as our Hague Soft-Water System (AJQ WaterMax) is functioning effectively ( 14 years) – continuing with our existing system makes the most sense. When this system finally gives up the ghost, we know there are better technically advanced water systems now. (Ours was installed in 2001) Our review is based on receiving Jim C’s excellent service.
(View Less)

By Eric F. on 06/25/18
Jim installed our system and has now serviced it a year later. Jim is fantastic and meticulous in helping customers. He is a joy to have at our house and on our property and goes the extra mile. Pure Water is fantastic and we have no buyers remorse on spending t...
(View More)
Jim installed our system and has now serviced it a year later. Jim is fantastic and meticulous in helping customers. He is a joy to have at our house and on our property and goes the extra mile. Pure Water is fantastic and we have no buyers remorse on spending the money we did to have the best water system for our family.
(View Less)

By Wanda R. on 04/08/18
Nick of Pure Water went above and beyond in servicing my water softener. Tree frogs were dead in the softener and he sanitized the unit, put in salt and leveled the unit.

By Bill M. on 04/05/18
(no comment)

By Robert M. on 03/22/18
Recently I contacted Pure Water to exchange filters on our old Pura Whole House System that still works although this model no longer in production. I tried two other companies who stated they were not familiar with our system or did not have techs available who c...
(View More)
Recently I contacted Pure Water to exchange filters on our old Pura Whole House System that still works although this model no longer in production. I tried two other companies who stated they were not familiar with our system or did not have techs available who could help. Finally I called Pure Water, after discussion about our particular needs, an appointment was scheduled with technician Nick. Nick had not seen our model but reviewed instructions, replaced cartridges and tightened connections to correct leak. He was not intimidated because he was not familiar with our particular model and even stayed over time to explain how the system works. Leak was repaired, system works fine and water tastes great. I cannot say enough in appreciation for Nick and Pure Water for their dedication to customer service.
(View Less)

By The Food Revolution Network, Inc. The Food Revolution Network, I. on 03/14/18
Jim was here a very long time and I got charged an additional hour of labor because of it. He also told me that Peter's Drilling overcharged for their services and hired unintelligent people. Then he proceeded to inform me that I needed to replace a lot of equipmen...
(View More)
Jim was here a very long time and I got charged an additional hour of labor because of it. He also told me that Peter's Drilling overcharged for their services and hired unintelligent people. Then he proceeded to inform me that I needed to replace a lot of equipment. I asked for a quote. I was not contacted by the office with that quote. When I called for the quote, I was asked to call Austin. He gave me ballpark numbers over the phone and again I insisted that I need the quotes in writing. He told me to Google a piece of equipment that he claims needs to be replaced. At that point I was terribly frustrated and told him I do not know how to spell the word. He accused me of being "mean" and said he would be mean too. I hung up. Some service.
(View Less)

By Jeff & Bonnie M. on 03/13/18
Jim is the best, efficient and knowledgeable

By Robert M. on 03/08/18
Recently I contacted Pure Water to exchange filters on our old Pura Whole House System that still works although this model no longer in production. I tried two other companies who stated they were not familiar with our system or did not have techs available who c...
(View More)
Recently I contacted Pure Water to exchange filters on our old Pura Whole House System that still works although this model no longer in production. I tried two other companies who stated they were not familiar with our system or did not have techs available who could help. Finally I called Pure Water, after discussion about our particular needs, an appointment was scheduled with technician Nick. Nick had not seen our model but reviewed instructions, replaced cartridges and tightened connections to correct leak. He was not intimidated because he was not familiar with our particular model and even stayed over time to explain how the system works. Leak was repaired, system works fine and water tastes great. I cannot say enough in appreciation for Nick and Pure Water for their dedication to customer service.
(View Less)
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.