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By Bill & Anita W. on 09/15/17
First time we were service by Stephen. He was well trained, completely competent and friendly. If you need softer water or drinking water on tap, I highly recommend these folks!

By Dan T. on 09/11/17
5 star for service

By Wayne & Bobbi T. on 09/09/17
We are very pleased with the system and the recent service provided by Stehpen. He took his time to check all the fittings and showed us how effective the filters work as a system to provide us with clean drinking water.

By Dan S. on 08/07/17
Service was excellent! Highly recommend!

By Pam e. on 08/03/17
Just had my Pure Water System serviced by Stephen. Had it since 2013 and it makes world of difference in purifying our well water. Love it. Stephen was a great service pro. took care of everything. He even emptied under the sink and then put everything meticulously...
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Just had my Pure Water System serviced by Stephen. Had it since 2013 and it makes world of difference in purifying our well water. Love it. Stephen was a great service pro. took care of everything. He even emptied under the sink and then put everything meticulously back...fixed the loose faucet perfectly and adjusted it all. Delightful person and so well groomed and courteous. He can come back anytime! Thank you Stephen and Pure Water!
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By Maria & Shaun B. on 07/31/17
Stephen did a fantastic job! Very pleasant personality as well. Thank you!

By Chris A. on 07/22/17
After a high pressure sales pitch, I decided to buy a RO system. The installer, Jim, was awesome! Took care of everything without any issues, even plumbed the fridge for me. Fast forward a couple months. The system developed an odd shudder like there was air in ...
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After a high pressure sales pitch, I decided to buy a RO system. The installer, Jim, was awesome! Took care of everything without any issues, even plumbed the fridge for me. Fast forward a couple months. The system developed an odd shudder like there was air in the lines. After calling and speaking with the owner he said the assistant would call me back to set something up to fix it. Well.... it never happened. Not a big deal as the issue resolved itself. But still, kinda disappointing. Fast forward 1 year and a couple months after install. Time to replace the filters. 240$ later I am happy as a clam. Kristina finagled me a late appointment, MUCH appreciated. Jim showed up on time. He not only replaced my RO filters but helped me with my water softener. Final verdict With out Jim this company would be probably be bankrupt. Otherwise, the work is quality and will last. Worth every penny. Just make sure you ask for Jim.
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By Lawrence F. on 06/19/17
Great people person and outstanding tech.

By Richard & Susan S. on 06/07/17
Cheerful, fast and thorough

By Chris & Crystal M. on 05/19/17
They are a team of professionals who are looking out for your health. Jim is an excellent technician. Christina is helpful and understanding. She goes above and beyond to take care of the customers.

By Gary Y. on 05/18/17
the service people are friendly and efficient. I would recommend them for your pure water needs

By Arletta C. on 05/08/17
I've been with this company for 18 years. They have a great friendly customer service staff and Servive staff. They always accommodate my schedule. Their customer Service always remembers to send me reminders for the annual service and they have a no pressure sale...
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I've been with this company for 18 years. They have a great friendly customer service staff and Servive staff. They always accommodate my schedule. Their customer Service always remembers to send me reminders for the annual service and they have a no pressure sales. If I can't meet with them one year they remember to send me a reminder the next year. Their service representative is always friendly and informative and professional when at my house and does excellent work. They definitely deserve a five star rating.
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By Anthony & Jennifer U. on 04/27/17
If I could give the Pure Water Team 10 stars I would!!! We just had our new water treatment system installed and could not be happier.The customer service is outstanding. From start to finish they kept us informed. Our water is so terrible and we have had several d...
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If I could give the Pure Water Team 10 stars I would!!! We just had our new water treatment system installed and could not be happier.The customer service is outstanding. From start to finish they kept us informed. Our water is so terrible and we have had several different systems installed trying to correct the problem. No other company has went into the details and testing of our water as thoroughly as Pure Water has. They gave us the information we needed and upfront pricing with no hidden fees. I cannot say enough positive things about this company as our experience has been wonderful and our water is now great! I will refer them to anyone I know from now on who is looking for a filtration system for their home. Thank you!
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By William & Jan B. on 04/25/17
Jim and Kristina were very helpful in getting our system back up and working efficiently. Jim explained what we could do to help prevent some of the systems issues from happening again.. Thanks for your help..

By Tim S. on 04/24/17
All team members were very nice to work with, they seem as if they really care for their customers, and for the systems they provide service on. Thanks for your professionalism. Tim Stofleth

By Fred R. on 04/24/17
Kristina has a great sense of humor, Jim laughs a lot, and I couldn't be happier with their service. Jim spent plenty of time "fixing" my soft water system, while taking time to answer my questions, and explain what, and why he was doing, to get it "up to snuff". I...
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Kristina has a great sense of humor, Jim laughs a lot, and I couldn't be happier with their service. Jim spent plenty of time "fixing" my soft water system, while taking time to answer my questions, and explain what, and why he was doing, to get it "up to snuff". I will stay with them, for my yearly maintenance appointment, as I appreciate their professional approach and attitude to keeping my water clean and tasteful-----.
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By candace W. on 04/21/17
Outstanding service. Jim has been servicing our home for 15 years!!!

By Fred & Petra W. on 04/20/17
Outstanding service. Jim has been servicing our home for 15 years!!!

By Jerry & Evelyn M. on 04/17/17
Great service from office and from Jim the service man. Would highly recommend Pure Water.

By Rosemary R. on 04/12/17
Jim C is the greatest, he was fast and efficient. He explained what he was doing. He got in and made sure my system was in top shape! Thanks Pure Soft and thanks Jim!
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