These guys are awesome. They installed a new gas line for a new gas stove we bought. It took several visits to get through all the mandated steps and inspections, but they got us through it all perfectly. And after all that, Kenny also helped us with a water pressure issue by adjusting the pressure regulator in the crawl space. Real expert service, on schedule, at a reasonable price.
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Pure-Line Plumbing was great with both their services and fair pricing. I had Dwayne install a stainless-steel residential hot water tank that has a lifetime tank warranty. He first came to the house and did a through assessment of my house's current plumbing situation and we discussed various options for the hot water tank replacement as well as a new pressure relief value and shut off valve. He was especially mindful of the high quality brass pipes that are in my house and the need to use brass to complete this new job. The Pure-Line office prepared and sent to me a detailed quote and gave me a generous discount for having registered on their website to receive a new customer discount. Dwayne and his co-worker spent a full day removing the old tank, installing the new tank and the pressure relief value and shut off valve. They did an excellent job. Very high quality work! If you value superior workmanship, then call Pure-Line Plumbing.
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Dwayne did a great job at quickly and professionally assessing the problem. He and Kenny then returned with the necessary equipment and fixed the problem to the best of their ability within the budgetary constraints I had. There's still a little more work to be done but we ran out of time on Tuesday and this additional task should be completed shortly.
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Dwayne was excellent. Made all the fixes I needed seem easy. Quickly managed what we needed done and then some. Educated me on some quirks of the plumbing in a house we just moved into- and things to be on the look out for the future. We will definitely be using them again for our future plumbing needs!
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DWAYNE S DID AN EXCELLENT JOB AT MY HOME. HE DID A TOILET BOWL REBUILD IN 3 BATHROOMS ALONG WITH CLEANING MY TANKLESS WATER HEATER. HE AND CHRIS WERE PROFESSIONAL, FRIENDLY, AND THEIR CLEAN-UP WAS GREAT. EVERYTHING WAS EXPLAINED TO ME PRIOR TO DOING THE WORK AND AFTER THE WORK WAS COMPLETED, INFORMATION ON THE SERVICE WAS GIVEN TO ME FOR FUTURE USE. TERRIFIC JOB TO SAY THE LEAST.
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I called another local plumber on a Thursday to fix an issue with my plumbing where I had very low water pressure. That plumber came out, spent 4 hours diagnosing the problem and ended up thinking it was an issue with my pressure tank. They quoted me $500 to get it replaced and said the earliest they could fix it was the following Monday or Tuesday. I called Mike at Pure-Line Plumbing and he assured me he would get someone out to us the next day (Friday). As promised, Dwayne from Pure-Line came on time, diagnosed the issue within 20 minutes, gave me some pointers about my system, how to isolate failures in key points of the system, and saved me hundreds of dollars on the fix. Glad I found a real plumbing company. Pure-Line Plumbing earned a loyal customer.
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Loved this company! They called during the window to let me know the Service Pro may be a little later than expected. I was a little worried because I had a previous engagement to attend later in the evening. But ****** came in, looked at my sink and garbage disposal and immediately was able to diagnose the problem! He gave me options on how he could fix it and then proceeded to get to work. He worked thoroughly and was done so fast! I was highly impressed. He also gave me suggestions on another issue that I may deal with later. I will for sure be using Pure-Line again and hopefully ****** again...very friendly! Thanks guys!!
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Norman was super nice, professional,courteous and helpful. He hooked us up with exactly what we were wanting. He went above and beyond on our request by giving special attention and consideration to the location of our water filtration systems. We were very pleased and satisfied with the work he did and would recommend him for any future requests. Thank you so much Norman!
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Dwayne S. came to my home yesterday morning. He was very professional and courteous. He fixed several small issues but more importantly, he took the time to explain what had caused or would cause problems and what I could do to minimize or address them. If all of your service technicians are as helpful as Dwayne, your company will surely do well. Thank you, J Smith
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I don't know that needing to call a plumber is ever a good thing; but it was a great experience working with Dwayne. We had a new faucet installed, and plumbing replaced under our kitchen sink. In addition to timely and professional work, Dwayne gave us great information about our home's overall plumbing system, proper maintenance, and what to look out for in the future. A cpl weeks later when we noticed the faucet was leaking a bit, he came back and checked things out at no extra charge, and was able to diagnose a manufacturing issue with the faucet itself vs. a plumbing or installation problem. It was easily resolved with a free replacement part from the manufacturer. Pureline Plumbing really stands by their work, and they obviously have great company culture. We're new residents in the area; and any time we need service, we're calling this crew.
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