Called in the morning with an emergency leak - the call staff was friendly and helpful, told me they'd do the best they could, but it'd probably be early afternoon before someone could come. ****** showed up at 11:15! ****** did a great job identifying the problem(s). He explained several options to me, answered my questions and completed the necessary work in a timely fashion. Although ya' hate to have a plumbing problem, it's great to work with friendly, knowledgable techs who get the job done right. Thank you Pure-Line team!
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Pure-Line plumbing installed a whole house water filtration system (Aquasana that I had purchased on my own). They were extremely professional both in the initial estimate and the job itself. They installed the unit in the crawl space on a concrete slab with very clearly marked controls and the installer walked me through the use and maintenance of the system. Their quote was fair and in line with the other ones that I received and I cannot imagine anyone having done a better job with the install. A .
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Dwayne came out to assess replacement of a pressure relief valve (PRV) and if an outside spigot needed to be replaced. Dwayne arrive on time, was very professional and went above and beyond to quickly and accurately determine how to resolve the issues. Dwayne also took videos while under the house to show me that my expansion tank needed to be replaced and discovered a water leak unrelated to the PRV assessment. He could not locate the source of the water leak so he gave me a contact reference who could help. Dwayne gave me an estimate of cost for repairs and returned as scheduled to fix all issues and did a great job. The spigot could be fixed, did not need to be replaced. Great job. I highly recommend Pure-Line Plumbing.
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Duayne, came on time and went to find the part needed for this special toilet, put it in and was a pleasant guest in my house. He also tested my water to make sure the filter was keeping chlorine was not eating up the gaskets. I will certainly call him again when the need arises. Tom Hardison
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These guys are awesome. They installed a new gas line for a new gas stove we bought. It took several visits to get through all the mandated steps and inspections, but they got us through it all perfectly. And after all that, Kenny also helped us with a water pressure issue by adjusting the pressure regulator in the crawl space. Real expert service, on schedule, at a reasonable price.
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Pure-Line Plumbing was great with both their services and fair pricing. I had Dwayne install a stainless-steel residential hot water tank that has a lifetime tank warranty. He first came to the house and did a through assessment of my house's current plumbing situation and we discussed various options for the hot water tank replacement as well as a new pressure relief value and shut off valve. He was especially mindful of the high quality brass pipes that are in my house and the need to use brass to complete this new job. The Pure-Line office prepared and sent to me a detailed quote and gave me a generous discount for having registered on their website to receive a new customer discount. Dwayne and his co-worker spent a full day removing the old tank, installing the new tank and the pressure relief value and shut off valve. They did an excellent job. Very high quality work! If you value superior workmanship, then call Pure-Line Plumbing.
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Dwayne did a great job at quickly and professionally assessing the problem. He and Kenny then returned with the necessary equipment and fixed the problem to the best of their ability within the budgetary constraints I had. There's still a little more work to be done but we ran out of time on Tuesday and this additional task should be completed shortly.
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Dwayne was excellent. Made all the fixes I needed seem easy. Quickly managed what we needed done and then some. Educated me on some quirks of the plumbing in a house we just moved into- and things to be on the look out for the future. We will definitely be using them again for our future plumbing needs!
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DWAYNE S DID AN EXCELLENT JOB AT MY HOME. HE DID A TOILET BOWL REBUILD IN 3 BATHROOMS ALONG WITH CLEANING MY TANKLESS WATER HEATER. HE AND CHRIS WERE PROFESSIONAL, FRIENDLY, AND THEIR CLEAN-UP WAS GREAT. EVERYTHING WAS EXPLAINED TO ME PRIOR TO DOING THE WORK AND AFTER THE WORK WAS COMPLETED, INFORMATION ON THE SERVICE WAS GIVEN TO ME FOR FUTURE USE. TERRIFIC JOB TO SAY THE LEAST.
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I called another local plumber on a Thursday to fix an issue with my plumbing where I had very low water pressure. That plumber came out, spent 4 hours diagnosing the problem and ended up thinking it was an issue with my pressure tank. They quoted me $500 to get it replaced and said the earliest they could fix it was the following Monday or Tuesday. I called Mike at Pure-Line Plumbing and he assured me he would get someone out to us the next day (Friday). As promised, Dwayne from Pure-Line came on time, diagnosed the issue within 20 minutes, gave me some pointers about my system, how to isolate failures in key points of the system, and saved me hundreds of dollars on the fix. Glad I found a real plumbing company. Pure-Line Plumbing earned a loyal customer.
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