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By Andy p. on 05/27/18
Great service. Dwayne was very knowledgeable and helped get my issue resolved.

By Paul G. on 04/24/18
I had all the polybutylene pipes in my house replaced. The job, so far as I can tell, was expeditiously and thoroughly done. Dwayne S. explained everything, and he and his helper were on time, took as much time as they said they’d take (two days), and left everyt...
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I had all the polybutylene pipes in my house replaced. The job, so far as I can tell, was expeditiously and thoroughly done. Dwayne S. explained everything, and he and his helper were on time, took as much time as they said they’d take (two days), and left everything clean and neat. The price was fair, too. I got three quotes; Pure-Line gave the middle one, but I found them altogether more helpful & solicitous than the other two. I recommend Dwayne & Pureline without reservation.
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By William V. on 04/23/18
Aaron was a great professional. Was through in his assessment and timely in his work.

By Cynthia B. on 04/20/18
Aaron gave great service and got our problem solved. Thank you

By Marcia J. on 04/11/18
Dwayne S. did a great job. He was patient and kind in answering all questions and enquiries. I will remember the service from Pure-Line!!

By Sireatta A. on 04/11/18
Aaron did a great job of taking care of our needs. He installed our new gas cooktop and hall bathroom toilet. Aaron was extremely professional, answered all of our questions and made sure we were satisfied with everything he had done before he left. We will definit...
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Aaron did a great job of taking care of our needs. He installed our new gas cooktop and hall bathroom toilet. Aaron was extremely professional, answered all of our questions and made sure we were satisfied with everything he had done before he left. We will definitely use him for all of our future plumbing needs!
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By Sara M. on 03/27/18
Dwayne and Eli were great. Punctual, professional, fixed the problems which were somewhat complex. They took the time to show me how to do a few things myself, saving me some $$. Price very reasonable. I will call them next time I need a plumber.

By Craig S. on 09/08/17
Aaron Smeltz did an awesome job installing gas lines for fire pit and gas grill. He shows up on time and is very professional. I will use Pure-line for future projects and request Aaron.

By Bernice H. on 08/15/17
Aaron was my service rep. He was very professional, solved my silly disposal issue and performed the bathroom repairs in a friendly, timely and efficient manner. I would highly recommend him for your plumbing needs.

By Cameron B. on 02/02/17
Edwin and mark did an awesome job replacing our water heater! They were timely and knowledgeable! Thank you so much

By Dan R. on 01/20/17
Edwin did an excellent job!! Thank you very much!

By Michael R. on 01/18/17
Edwin was awesome! Removed the old faucet and replaced with a new one in no time at all. I love it when people are on time, Edwin got to my house when promised. I will definitely use this company for all of my future plumbing needs, thanks to the outstanding custom...
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Edwin was awesome! Removed the old faucet and replaced with a new one in no time at all. I love it when people are on time, Edwin got to my house when promised. I will definitely use this company for all of my future plumbing needs, thanks to the outstanding customer service and reasonable costs.
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By Robert S. on 01/07/17
Pure-Line was recommended to me by a friend. I was pleased and surprised by the professionalism and honesty demonstrated by Mr. *******. I will be calling upon Pure-Line for my future plumbing needs.

By Paul Z. on 12/12/16
I had a leak behind the shower wall in the master bathroom. I called Pure-Line Plumbing because of one past experience that was handled well and because our experience with the company was a good one. The service professional knocked on my door punctually, knew ex...
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I had a leak behind the shower wall in the master bathroom. I called Pure-Line Plumbing because of one past experience that was handled well and because our experience with the company was a good one. The service professional knocked on my door punctually, knew exactly what could be the problem. and repair it expertly. The price was reasonable, personnel knowledgeable, and the repair work was done in a reasonable time--no rush job. This was our second 5-star experience with Pure-line Plumbing. As my house ages and materiel wears out, my first call will be to Pure-Line.
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By Marie S. on 12/08/16
Pure-Line is great! Edwin took care of our refrigerator water line quickly and efficiently! And what a nice guy! Thanks for the great work we will call again when we have another plumbing problem.

By Lynn C. on 11/10/16
Kenny did a great job. So happy to know about Pure Line Plumbing. Thanks, Kenny

By T & C. on 11/07/16
Either accidentally forgetful, or not communicating all information clearly upfront? We called and requested they come out for an estimate for a big tub/shower job and they set the appointment. We were about to hang up and then they curiously asked for our billin...
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Either accidentally forgetful, or not communicating all information clearly upfront? We called and requested they come out for an estimate for a big tub/shower job and they set the appointment. We were about to hang up and then they curiously asked for our billing address. Odd. When we asked why, they said there was going to be a $100 charge just for an estimate. They apparently were not even going to tell us this until AFTER they arrived? Immediately cancelled the appointment.
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By Phyllis P. on 09/29/16
The call center agent and the servicemen were kind and courteous and they fixed my problem quickly. It was a bit pricey but the last time I had this done was 8 years ago maybe 9. I will definitely use this service again

By Adrienne on 07/15/16
Kenneth came out to our rental property today and got everything moving again! Really appreciated how thorough he and Eli were as well as their call before starting any work! They were also super patient with our community property manager and made sure that he u...
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Kenneth came out to our rental property today and got everything moving again! Really appreciated how thorough he and Eli were as well as their call before starting any work! They were also super patient with our community property manager and made sure that he understood the issue. Thanks! We'll definitely be using you all again in the future! Price quote was accurate and final cost stayed within the range given, which is always nice.
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By Adrienne on 07/15/16
Get Jennifer a picture because she earned her place on the page today! She's friendly, relatable, and was able to get us moving towards a resolution at our rental property. I appreciated her calling us back to give us confirmation and her including us on communica...
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Get Jennifer a picture because she earned her place on the page today! She's friendly, relatable, and was able to get us moving towards a resolution at our rental property. I appreciated her calling us back to give us confirmation and her including us on communications with our HOA to ensure payment! So glad to have had a chance to work with you all!
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CALL TO SCHEDULE
919-670-2599

Select any employee to see all their reviews.

Edwin P
10 Years
Rating:
31 total reviews!
Jonathan W
11 Years
Rating:
11 total reviews!
Lisa B
Customer Service Rep.
8 Years
Rating:
(7 total reviews)
Aaron S
Rating:
(5 total reviews)
Dwayne S
Rating:
(4 total reviews)
Kenneth N
8 Years
Rating:
(2 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Pure-Line Plumbing has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Pure-Line Plumbing. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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