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By Holly G. on 05/19/19
Very professional, gave detailed description and analysis of work to be done, efficient.

By Terry D. on 05/10/19
I had a plumbing emergency. Made an appointment for same day for 1:00 pm. No one came or called, so I called them at 7:30 pm, and they said they had other emergencies. I made an appointment for 11:30 am the next day. It is now 4:10 pm and I just called them. They s...
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I had a plumbing emergency. Made an appointment for same day for 1:00 pm. No one came or called, so I called them at 7:30 pm, and they said they had other emergencies. I made an appointment for 11:30 am the next day. It is now 4:10 pm and I just called them. They said they had other emergencies and wanted to come tomorrow. I am going to Hawaii tomorrow. My sink is clogged and dishwasher cant be run. Total disregard for customers or their commitment to provide service.
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By Lola M. on 05/08/19
Thank you for all the help and keep me come down and put a smile on my face .Thank you keep up the good job well done. Lola

By Lola M. on 05/06/19
they did an awesome job, they kept me cool and calm. with a smile on my face as they left into the sunset more

By John H. on 05/02/19
Need to write a review for additional discount? The job is not finished so all I have to base on is interaction with tech. Friendly and seems quite knowledgable, but cost seems high. Company will not quote job "guesstimate" over phone which is understandable, but a...
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Need to write a review for additional discount? The job is not finished so all I have to base on is interaction with tech. Friendly and seems quite knowledgable, but cost seems high. Company will not quote job "guesstimate" over phone which is understandable, but a "ball park" number would have been helpful. With final cost around $2,500.00 I would have searched for additional bids.
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By andrew p. on 04/29/19
Great guys, very friendly and polite. Midway through job told me faucets I bought came with different drain/plugs and it was going to be an extra $125 per (3 of them). Obviously they knew this before starting but waited until they had done so and I didn't have much...
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Great guys, very friendly and polite. Midway through job told me faucets I bought came with different drain/plugs and it was going to be an extra $125 per (3 of them). Obviously they knew this before starting but waited until they had done so and I didn't have much choice and they could upcharge me about $400. Very overpriced.
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By Muktar on 04/18/19
Matt and Jonathan were Good

By Erica S. on 04/18/19
I would recommend Puget Sound Plumbing. Rick and his associate were very professional and knowledgable. They were familiar with the plumbing issues that we had and were able to fix both in a timely manner. They had the appropriate equipment to fix the problem in bo...
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I would recommend Puget Sound Plumbing. Rick and his associate were very professional and knowledgable. They were familiar with the plumbing issues that we had and were able to fix both in a timely manner. They had the appropriate equipment to fix the problem in both bathrooms which made it more cost effective and appreciated. After finishing the work, they also took the time to show their work and answer any questions. If I ever need their services in the future, I would definitely call them again.
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By Dorine S. on 04/18/19
The service man was prompt and knowledgeable regarding the problem. He listened and asked questions regarding the problem and I felt he understood. He gave options with recommendations which were supported with pertinent information. I felt that he had integrity. I...
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The service man was prompt and knowledgeable regarding the problem. He listened and asked questions regarding the problem and I felt he understood. He gave options with recommendations which were supported with pertinent information. I felt that he had integrity. I was pleased with the service.
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By Leena R. on 04/16/19
The guys that came to my house today was very respectful every thing they did they explain it to me . Thank you so much for the good Kobe done

By Leena R. on 04/16/19
Everything is great

By Devin H. on 04/15/19
Rick Was great

By Anthony C. on 04/14/19
Very nice guys

By Susan T. on 04/09/19
Great guys

By jason p. on 04/09/19
No comments

By Richard L. on 04/09/19
Matt and Jon were friendly, professional, and efficient!

By Gina G. on 04/05/19
Josh had such an amazing attitude about the whole repair. We had a leak under the house and the insulation was soaked and there was water everywhere. He jumped right in, found the leak and fixed it. His partner was great too but can't remember his name. Plumbing is...
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Josh had such an amazing attitude about the whole repair. We had a leak under the house and the insulation was soaked and there was water everywhere. He jumped right in, found the leak and fixed it. His partner was great too but can't remember his name. Plumbing is expensive so it was a bit of sticker shock, but he gave us a fair price and it was well worth having them available on short notice. Highly recommend!
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By Kunika A. on 04/01/19
Nice work would call again

By Jim M. on 03/26/19
Matt was great!!

By Jim M. on 03/26/19
What a great job guys thanks for your help
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CALL TO SCHEDULE
206-938-3219

Select any employee to see all their reviews.

Josh C
Rating:
79 total reviews!
Rick B
40 Years
Rating:
69 total reviews!
Joseph K
10 Years
Rating:
(31 total reviews)
Jon S
23 Years
Rating:
(29 total reviews)
Josh V
4 Years
Rating:
(13 total reviews)
Dave S
20 Years
Rating:
(1 total review)

* Total number of reviews and star-ratings are based on data collected during the time period Puget Sound Plumbing and Heating has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Puget Sound Plumbing and Heating. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Rick B has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
69 total reviews
I have been in the industry for 40+ years. I like hiking and traveling. I love what I do.
By John H. on 05/02/19
Need to write a review for additional discount? The job is not finished so all I have to base on is interaction with tech. Friendly and seems quite knowledgable, but cost seems high. Company will not quote job "guesstimate" over phone which is understandable, but a...
(View More)
Need to write a review for additional discount? The job is not finished so all I have to base on is interaction with tech. Friendly and seems quite knowledgable, but cost seems high. Company will not quote job "guesstimate" over phone which is understandable, but a "ball park" number would have been helpful. With final cost around $2,500.00 I would have searched for additional bids.
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By Erica S. on 04/18/19
I would recommend Puget Sound Plumbing. Rick and his associate were very professional and knowledgable. They were familiar with the plumbing issues that we had and were able to fix both in a timely manner. They had the appropriate equipment to fix the problem in bo...
(View More)
I would recommend Puget Sound Plumbing. Rick and his associate were very professional and knowledgable. They were familiar with the plumbing issues that we had and were able to fix both in a timely manner. They had the appropriate equipment to fix the problem in both bathrooms which made it more cost effective and appreciated. After finishing the work, they also took the time to show their work and answer any questions. If I ever need their services in the future, I would definitely call them again.
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By Dorine S. on 04/18/19
The service man was prompt and knowledgeable regarding the problem. He listened and asked questions regarding the problem and I felt he understood. He gave options with recommendations which were supported with pertinent information. I felt that he had integrity. I...
(View More)
The service man was prompt and knowledgeable regarding the problem. He listened and asked questions regarding the problem and I felt he understood. He gave options with recommendations which were supported with pertinent information. I felt that he had integrity. I was pleased with the service.
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By Devin H. on 04/15/19
Rick Was great

By Anthony C. on 04/14/19
Very nice guys

By Kate B. on 02/26/19
They showed up on time, and were super friendly. Great prices and they got the job done in no time. I would highly recommend Puget Sound Plumbing.

By Victoria W. on 02/11/19
(no comment)

By Stuart M. on 01/28/19
Fantastic customer service! Very timely, professional and very clear they knew what they were doing! Thank you for the great work!

By Rob B. on 01/26/19
Fast and Quality service - very helpful.

By Molly B. on 01/26/19
Fast and Quality service - very helpful.

By Stuart M. on 01/26/19
Pugent Sound Plumbing were very professional, timely, and absolutely knew what they were doing. I will always use Pugent Sound Plumbing from now on... Top notch job done, even on Saturday!!

By Kaia B. on 01/25/19
(no comment)

By Carin M. on 01/25/19
The decades of experience Puget Sound Plumbing brought to our door was invaluable in bringing our older home to date. Thank you!

By Carin M. on 01/24/19
Rick Braden has decades of knowledge and experience! I highly recommend them.

By Elizabeth S. on 01/19/19
Great service and professionalism

By Michael H. on 01/18/19
Extremely efficient and timely. Outstanding workmanship.

By Alison S. on 01/07/19
Called in the morning, sent 2 men that afternoon, unfortunately they couldn't fix the toilet because it is a very unusual Toto brand but they arrived in a timely manner, were very honest, and offered to send me the number of the Toto Rep who will be able to fix it....
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Called in the morning, sent 2 men that afternoon, unfortunately they couldn't fix the toilet because it is a very unusual Toto brand but they arrived in a timely manner, were very honest, and offered to send me the number of the Toto Rep who will be able to fix it. I will call them for future plumbing needs.
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By Lynn D. on 12/29/18
(no comment)

By Dolores k. on 12/18/18
Rick and mike did an awesome job. very friendly and good workers.

By Yvonne H. on 12/18/18
Brand new, first time home owner and I come home to significant water damage coming from the walls upstairs and flooding 2 rooms downstairs. Devastated! Rick and Mike came out first thing in the morning and found and fixed the problem within 30 minutes! I got tears...
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Brand new, first time home owner and I come home to significant water damage coming from the walls upstairs and flooding 2 rooms downstairs. Devastated! Rick and Mike came out first thing in the morning and found and fixed the problem within 30 minutes! I got tears in my eyes, thanking them for the immediate relief they brought to us! They even hooked us up with a follow up crew to fix the sheetrock and help with drying, and eased us with clear explanation on how the insurance process will work out. These guys saved my home and saved my Christmas! I couldn't be more satisfied!
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