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By Holly G. on 05/19/19
Very professional, gave detailed description and analysis of work to be done, efficient.

By Terry D. on 05/10/19
I had a plumbing emergency. Made an appointment for same day for 1:00 pm. No one came or called, so I called them at 7:30 pm, and they said they had other emergencies. I made an appointment for 11:30 am the next day. It is now 4:10 pm and I just called them. They s...
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I had a plumbing emergency. Made an appointment for same day for 1:00 pm. No one came or called, so I called them at 7:30 pm, and they said they had other emergencies. I made an appointment for 11:30 am the next day. It is now 4:10 pm and I just called them. They said they had other emergencies and wanted to come tomorrow. I am going to Hawaii tomorrow. My sink is clogged and dishwasher cant be run. Total disregard for customers or their commitment to provide service.
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By Lola M. on 05/08/19
Thank you for all the help and keep me come down and put a smile on my face .Thank you keep up the good job well done. Lola

By Lola M. on 05/06/19
they did an awesome job, they kept me cool and calm. with a smile on my face as they left into the sunset more

By John H. on 05/02/19
Need to write a review for additional discount? The job is not finished so all I have to base on is interaction with tech. Friendly and seems quite knowledgable, but cost seems high. Company will not quote job "guesstimate" over phone which is understandable, but a...
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Need to write a review for additional discount? The job is not finished so all I have to base on is interaction with tech. Friendly and seems quite knowledgable, but cost seems high. Company will not quote job "guesstimate" over phone which is understandable, but a "ball park" number would have been helpful. With final cost around $2,500.00 I would have searched for additional bids.
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By andrew p. on 04/29/19
Great guys, very friendly and polite. Midway through job told me faucets I bought came with different drain/plugs and it was going to be an extra $125 per (3 of them). Obviously they knew this before starting but waited until they had done so and I didn't have much...
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Great guys, very friendly and polite. Midway through job told me faucets I bought came with different drain/plugs and it was going to be an extra $125 per (3 of them). Obviously they knew this before starting but waited until they had done so and I didn't have much choice and they could upcharge me about $400. Very overpriced.
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By Muktar on 04/18/19
Matt and Jonathan were Good

By Erica S. on 04/18/19
I would recommend Puget Sound Plumbing. Rick and his associate were very professional and knowledgable. They were familiar with the plumbing issues that we had and were able to fix both in a timely manner. They had the appropriate equipment to fix the problem in bo...
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I would recommend Puget Sound Plumbing. Rick and his associate were very professional and knowledgable. They were familiar with the plumbing issues that we had and were able to fix both in a timely manner. They had the appropriate equipment to fix the problem in both bathrooms which made it more cost effective and appreciated. After finishing the work, they also took the time to show their work and answer any questions. If I ever need their services in the future, I would definitely call them again.
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By Dorine S. on 04/18/19
The service man was prompt and knowledgeable regarding the problem. He listened and asked questions regarding the problem and I felt he understood. He gave options with recommendations which were supported with pertinent information. I felt that he had integrity. I...
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The service man was prompt and knowledgeable regarding the problem. He listened and asked questions regarding the problem and I felt he understood. He gave options with recommendations which were supported with pertinent information. I felt that he had integrity. I was pleased with the service.
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By Leena R. on 04/16/19
The guys that came to my house today was very respectful every thing they did they explain it to me . Thank you so much for the good Kobe done

By Leena R. on 04/16/19
Everything is great

By Devin H. on 04/15/19
Rick Was great

By Anthony C. on 04/14/19
Very nice guys

By Susan T. on 04/09/19
Great guys

By jason p. on 04/09/19
No comments

By Richard L. on 04/09/19
Matt and Jon were friendly, professional, and efficient!

By Gina G. on 04/05/19
Josh had such an amazing attitude about the whole repair. We had a leak under the house and the insulation was soaked and there was water everywhere. He jumped right in, found the leak and fixed it. His partner was great too but can't remember his name. Plumbing is...
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Josh had such an amazing attitude about the whole repair. We had a leak under the house and the insulation was soaked and there was water everywhere. He jumped right in, found the leak and fixed it. His partner was great too but can't remember his name. Plumbing is expensive so it was a bit of sticker shock, but he gave us a fair price and it was well worth having them available on short notice. Highly recommend!
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By Kunika A. on 04/01/19
Nice work would call again

By Jim M. on 03/26/19
Matt was great!!

By Jim M. on 03/26/19
What a great job guys thanks for your help
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Select any employee to see all their reviews.

Josh C
Rating:
79 total reviews!
Rick B
40 Years
Rating:
69 total reviews!
Joseph K
10 Years
Rating:
(31 total reviews)
Jon S
23 Years
Rating:
(29 total reviews)
Josh V
4 Years
Rating:
(13 total reviews)
Dave S
20 Years
Rating:
(1 total review)

* Total number of reviews and star-ratings are based on data collected during the time period Puget Sound Plumbing and Heating has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Puget Sound Plumbing and Heating. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Joseph K has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
31 total reviews
By jason p. on 04/09/19
No comments

By Jena H. on 03/22/19
Quick service, very knowledgeable and walked us thorough each step. Would highly recommend!!

By Jena H. on 03/22/19
Quick service, very knowledgeable and walked us thorough each step. Would highly recommend!!

By Michile S. on 03/21/19
Joseph did a great job

By Brian P. on 03/20/19
(no comment)

By Taylor S. on 03/14/19
great job and showed up on time great work at a great price

By Thomas R. on 01/23/19
(no comment)

By Stephanie S. on 12/18/18
Joseph and Josh were very professional and finished the job quickly! Definitely recommend this amazing company!

By Matthew P. on 12/10/18
Super helpful, went above and beyond, put in temporary solution when he wasn't able to fix problem immediately due to circumstances outside of his control.

By Wes P. on 12/08/18
Came out on a Saturday, about an hour after I called. Quick and friendly, got the main line cleared and were on their way. Good job!

By Dalibor V. on 12/08/18
Very quick, efficient and professional. Great service.

By James L. on 10/04/18
When I called Puget Sound Plumbing as a last resort, after being put off by two other services, I was pleased to hear that a crew could be at my door that very day, and so they were. Joseph assessed my drain situation, heard what I'd tried to do, and then offered m...
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When I called Puget Sound Plumbing as a last resort, after being put off by two other services, I was pleased to hear that a crew could be at my door that very day, and so they were. Joseph assessed my drain situation, heard what I'd tried to do, and then offered me an estimate which seemed a bit higher than I might have wished, but I authorized the work. He and Josh went to work, and cleared the drain with dispatch. After collecting payment and taking their leave, we discovered that clearing this kitchen drain was followed by an upflow of very smelly material in our downstairs kitchen sink. A call to Puget Sound Plumbing's dispatcher got a courteous promise to contact Joseph and Josh, to see if they could turn around and assess this new situation. They could, and did, and cleaned up this new situation as best it could be until the following day, on which they returned with even more powerful equipment. After a second estimate, and with this impressive new hardware, they cleared the lower sink drain to a free-flowing state, once again collected payment with their modern, tablet-based system, thanked us for the business, and headed off. The entire experience was made more bearable by the evident competence and courtesy of Joseph and Josh. I'll call them via Puget Sound Plumbing the next time we're in need of such help, without hesitation.
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By James L. on 10/03/18
Joseph and Josh did the work that was needed with professionalism, courtesy, and helpfulness, as well as sheer competence of the sort I'm always happy to see. What's more, when we discovered that the work we initially called for them to do in the upstairs kitchen s...
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Joseph and Josh did the work that was needed with professionalism, courtesy, and helpfulness, as well as sheer competence of the sort I'm always happy to see. What's more, when we discovered that the work we initially called for them to do in the upstairs kitchen sink, when completed, precipitated a disastrous backup in our downstairs kitchen sink, they turned around, having already completed their business transaction and headed off, and returned to make our downstairs tolerable until they could get back the next day to tackle the backup in another segment of our inadequate drainage system with more powerful tools. This they did, and completed that job, too, the next day, at a time somewhat earlier than the window to which they had previously committed. All of this work cost somewhat more than I would have hoped, but it seemed to me not unreasonable, in view of what had to be done. I'd call upon these guys and their support folks at Puget Sound Plumbing and Heating again, for this job, even if I had known how much it would cost before I started. I had good estimates for each segment of the job before they began it, and I have no complaint about the correspondence between the quality of the work and what it cost. Bravo, folks!
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By Natalie F. on 09/07/18
Joseph was awesome and quick. Thank you!

By DeeAnn M. on 07/18/18
We are very satisfied with our service and your technician, Joseph was wonderful. Thank you.

By DeeAnn M. on 07/16/18
Hello, I wanted to send a note in regards to your service to our home yesterday. I located you on your website, and was delighted to have (Brianne) answer with professional, helpful, and a positive attitude. I was surprised that she was able to send me someone to ...
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Hello, I wanted to send a note in regards to your service to our home yesterday. I located you on your website, and was delighted to have (Brianne) answer with professional, helpful, and a positive attitude. I was surprised that she was able to send me someone to help us, within a couple of hours. She had a "absolutely we can do this" spirit. The young men who arrived, were Joseph Keating and I believe Jason. Right away, they were helpful, friendly, and made us feel reassured that this is all so doable. Joseph was confident, smart, skilled and knowledgeable. He did an excellent job making our necessary repairs, quickly and efficiently. He really knew his industry, and also was a great lead, but with a team way about him. We were thrilled with our experience and would definitely recommend this company to anyone. Thank you, DeeAnn McCuen
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By Danica T. on 05/20/18
Puget Sound Plumbing and Heating was quick and painless. I submitted my request around 10:45-11am, they had someone call me at 11:20 am about the plumbing tech's ETA and Joseph and his coworker arrived around 11:35-40 am. Joseph and his coworker replaced the leakin...
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Puget Sound Plumbing and Heating was quick and painless. I submitted my request around 10:45-11am, they had someone call me at 11:20 am about the plumbing tech's ETA and Joseph and his coworker arrived around 11:35-40 am. Joseph and his coworker replaced the leaking pipe, the bathtub faucet and above all both men were very polite. I will be reaching out to Puget Sound Plumbing and Heating for future plumbing issues. Thank you, Joseph and coworkers for getting all of this taken care of in less than 4 hours!!! :)
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By Louise B. on 05/06/18
They were quick, pleasant, professional and competent.

By Lloyd W. on 04/12/18
Estimate much higher than others received.

By Diana B. on 02/26/18
Quick service, friendly and professional
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