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By Bob M. on 09/14/20
Matt was very knowledgeable and informative Looking forward to getting the job quote and getting started.

By Erin J. on 09/14/20
Josh was professional, thoughtful and kind throughout the entire process. He did great work and he is a perfectionist! Great qualities for a plumber! A very trustworthy young man. His assistant Billy was great too. Josh was professional, thoughtful and kind through...
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Josh was professional, thoughtful and kind throughout the entire process. He did great work and he is a perfectionist! Great qualities for a plumber! A very trustworthy young man. His assistant Billy was great too. Josh was professional, thoughtful and kind throughout the entire process. He did great work and he is a perfectionist! Great qualities for a plumber! A very trustworthy young man. His assistant Billy was great too.
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By Brandi H. on 09/04/20
Your employees are very professional and respectful. They arrived on time, were clear about what would be done and acted polite and kind while here. It’s nice to find a company who still can do that. Thank you!

By Brandi H. on 09/04/20
I was very pleased with this company! They were able to get technicians out next day to bid the job and they fixed our instal issue same day. Steve and his crew were very kind, professional and respectful. They had masks and gloves on the whole time and explained t...
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I was very pleased with this company! They were able to get technicians out next day to bid the job and they fixed our instal issue same day. Steve and his crew were very kind, professional and respectful. They had masks and gloves on the whole time and explained the work being done clearly. Everything went smoothly and on budget/time. I'd highly recommend the company.
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By Jack H. on 09/03/20
Very expensive but great otherwise.

By Kristy S. on 09/02/20
Our experience with Jordan from Puget Sound Plumbing & Heating was horrible. He was 2.5 hours LATE from the latest time in our appointment window. His response was "It's not my fault". His shoes were filthy, he was rude and the service he proposed was ridiculous! H...
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Our experience with Jordan from Puget Sound Plumbing & Heating was horrible. He was 2.5 hours LATE from the latest time in our appointment window. His response was "It's not my fault". His shoes were filthy, he was rude and the service he proposed was ridiculous! He said he didn't have the necessary parts on his truck and he would have to drive around and find them, if at all. When asked how long it would take (I'd already waited 4.5 hours for him that day so I was understandably upset),he said it would take probably about 2 hours!! His minimum charge was going to be $354 and the maximum would be $952. What a complete waste of my time. I ended up going to Aurora Plumbing. They diagnosed what the problem could be and recommended a part that cost $8.95 and took me less than 5 minutes to install. This was a part that should have been readily available on Jordan's truck. This was a horrible, horrible experience.
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By Mike M. on 08/31/20
Abel and Ricardo were great to work with. They made sure i had all the information I needed to make the decision on type of disposal. Great service and very friendly.

By Joseph P. on 08/15/20
I received a quote from Matt R for a water heater replacement. He was professional and was upfront about my old water heater being out of code and the required hoses needed to be done. I received two other quotes and neither mentioned how my old tank was out of cod...
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I received a quote from Matt R for a water heater replacement. He was professional and was upfront about my old water heater being out of code and the required hoses needed to be done. I received two other quotes and neither mentioned how my old tank was out of code and stated they would just reuse all the old plumbing so I ended up going with Puget Sound Plumbing. Matt replaced it 1.5hrs and it looks and works great! I would definitely use this company again. Thank you.
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By Cyrus A. on 08/13/20
no comment

By David B. on 08/13/20
Plumbing work is pricey, but Steve was thorough and professional and left the plumbing issue in better shape than the original problematic situation. He and his partner worked efficiently and were knowledgeable and friendly in answering my concerns. I wouldn't hesi...
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Plumbing work is pricey, but Steve was thorough and professional and left the plumbing issue in better shape than the original problematic situation. He and his partner worked efficiently and were knowledgeable and friendly in answering my concerns. I wouldn't hesitate to have them return for future work.
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By M. G. on 08/12/20
no comment

By Earl L. on 08/07/20
Professional, low pressure sales approach. Respected his mentoring approach with the apprentice.

By Jeffrey Bryan S. on 07/09/20
Jose Guzman and his partner Brian did a great job. From removing the toilet to digging in the yard to make repairs they worked with great attitudes and were more than happy to explain any of the steps they were doing. When they got finished the area that they worke...
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Jose Guzman and his partner Brian did a great job. From removing the toilet to digging in the yard to make repairs they worked with great attitudes and were more than happy to explain any of the steps they were doing. When they got finished the area that they worked looked nicer than when they started. Great job !
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By Mike G. on 05/21/20
Excellent Experience! According to the email I received, Mike S. came out to my house. It was only around 2 hrs after I cold called them, so definitely very timely service. Mike had an assistant, they were both friendly with my pets. He quoted me and then...
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Excellent Experience! According to the email I received, Mike S. came out to my house. It was only around 2 hrs after I cold called them, so definitely very timely service. Mike had an assistant, they were both friendly with my pets. He quoted me and then got to work on the spot. I had a toilet that was leaking at the base slightly. Turned out my flange leading to the sewer line was cracked slightly. They were able to dismount, clean, re-seal, and re-mount the toilet in a little over an hour. True professionals all around, they gave me the facts about what to expect from water damage afterward and possible further repairs needed. The only reason I don't 5 star is because of the price tag of such a simple procedure. Guess I'm glad to give some business but dang it cost me. But can't blame that on the plumber, of course. Super fast service all around, great business!
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By Joan E. on 05/21/20
Josh and his coworker showed up same day, were incredibly nice, and looked at a couple issues. They were unable to fix two on the spot (due to faulty fixtures) but fixed one for a very reasonable price. The other price quoted to install a new sink faucet was high, ...
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Josh and his coworker showed up same day, were incredibly nice, and looked at a couple issues. They were unable to fix two on the spot (due to faulty fixtures) but fixed one for a very reasonable price. The other price quoted to install a new sink faucet was high, so not sure what we're going to do with that. But I would definitely call them to come out again for anything else.
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By Werner I. on 05/18/20
The company works well with others and work is performed efficiently, respectfully and definitely in a timely manner. I called Puget Sound Plumbing and Heating at 10 am on a Saturday about a leak in a outdoor water hose fixture (don't know the technical term). ...
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The company works well with others and work is performed efficiently, respectfully and definitely in a timely manner. I called Puget Sound Plumbing and Heating at 10 am on a Saturday about a leak in a outdoor water hose fixture (don't know the technical term). Mike S. was the representative that came to the house at 11:30 promptly, just as the scheduler promised. Couldn't ask for a better experience although I was going to eventually pay for the visit. Mike was professional, respectful and, had a sense of humor. I can say that I was shown what the actual issue was, quoted a price and paid exactly that. Most places NOT Puget Sound P&H would charge you for a lot of work you didn't ask for or even need, not Mike. I know you may think this is fake, but in this day in age it's hard to get service from someone you trust. I do, did and will. Thanks
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By Mike M. on 05/16/20
The guys that came to the job were prompt and professional. Easy to talk to and knowledgeable. Their truck was like a mobile plumbing shop! This estimate was to install 2 shower valves, glue a p-trap and test waste and vent (plug and fill with water). Although the ...
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The guys that came to the job were prompt and professional. Easy to talk to and knowledgeable. Their truck was like a mobile plumbing shop! This estimate was to install 2 shower valves, glue a p-trap and test waste and vent (plug and fill with water). Although the estimate was not to our liking they did give me the incentive to finish this project.
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By Katherine P. on 05/13/20
Job done! They had to work in a very unpleasant crawlspace. I don't mind paying more for that.

By Kristi B. on 05/02/20
no comment

By Mark E. on 03/24/20
Quick response time. Clean, swift repair. Price was fair and included a home inspection.
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Select any employee to see all their reviews.

Josh C
Rating:
120 total reviews!
Jon S
23 Years
Rating:
31 total reviews!
Josh V
4 Years
Rating:
(30 total reviews)
Steve M
6 Years
Rating:
(27 total reviews)
Mike S
5 Years
Rating:
(6 total reviews)
Dave S
20 Years
Rating:
(2 total reviews)

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