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By Patricia H. on 10/16/18
When my home insurance company requested some information regarding the plumbing in my house, I called Puget Sound Plumbing and Heating. Josh Cole was dispatched immediately but due to an extremely full schedule and a number of emergencies, Josh did not arrive unt...
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When my home insurance company requested some information regarding the plumbing in my house, I called Puget Sound Plumbing and Heating. Josh Cole was dispatched immediately but due to an extremely full schedule and a number of emergencies, Josh did not arrive until a day later. However once on site he surveyed the plumbing that was requested and provided the documentation I needed. Once that was out of the way we discussed a number of other items that needed attention. The work was extensive in a couple of areas and Josh worked two full days to complete the work. He and his apprentice were respectful and considerate. I appreciated their help and would contact Puget Sound Plumbing and Heating again if needed.
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By Tersa G. on 10/09/18
Rick is a stellar employee. Very happy to have his expertise!

By Tersa G. on 10/09/18
Rick is very knowledgeable and I was glad to have his expertise when it came time to knowing new toilets where a necessary fix. Everyone I have talked to at Puget Sound Plumbing has been friendly and helpful. I will definitely call them in the future should the need arise.

By Jason on 10/05/18
Great service. Professional friendly service. Proactive interventions to fix the washing machine hoses to prevent any major issues.

By James L. on 10/04/18
When I called Puget Sound Plumbing as a last resort, after being put off by two other services, I was pleased to hear that a crew could be at my door that very day, and so they were. Joseph assessed my drain situation, heard what I'd tried to do, and then offered m...
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When I called Puget Sound Plumbing as a last resort, after being put off by two other services, I was pleased to hear that a crew could be at my door that very day, and so they were. Joseph assessed my drain situation, heard what I'd tried to do, and then offered me an estimate which seemed a bit higher than I might have wished, but I authorized the work. He and Josh went to work, and cleared the drain with dispatch. After collecting payment and taking their leave, we discovered that clearing this kitchen drain was followed by an upflow of very smelly material in our downstairs kitchen sink. A call to Puget Sound Plumbing's dispatcher got a courteous promise to contact Joseph and Josh, to see if they could turn around and assess this new situation. They could, and did, and cleaned up this new situation as best it could be until the following day, on which they returned with even more powerful equipment. After a second estimate, and with this impressive new hardware, they cleared the lower sink drain to a free-flowing state, once again collected payment with their modern, tablet-based system, thanked us for the business, and headed off. The entire experience was made more bearable by the evident competence and courtesy of Joseph and Josh. I'll call them via Puget Sound Plumbing the next time we're in need of such help, without hesitation.
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By James L. on 10/03/18
Joseph and Josh did the work that was needed with professionalism, courtesy, and helpfulness, as well as sheer competence of the sort I'm always happy to see. What's more, when we discovered that the work we initially called for them to do in the upstairs kitchen s...
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Joseph and Josh did the work that was needed with professionalism, courtesy, and helpfulness, as well as sheer competence of the sort I'm always happy to see. What's more, when we discovered that the work we initially called for them to do in the upstairs kitchen sink, when completed, precipitated a disastrous backup in our downstairs kitchen sink, they turned around, having already completed their business transaction and headed off, and returned to make our downstairs tolerable until they could get back the next day to tackle the backup in another segment of our inadequate drainage system with more powerful tools. This they did, and completed that job, too, the next day, at a time somewhat earlier than the window to which they had previously committed. All of this work cost somewhat more than I would have hoped, but it seemed to me not unreasonable, in view of what had to be done. I'd call upon these guys and their support folks at Puget Sound Plumbing and Heating again, for this job, even if I had known how much it would cost before I started. I had good estimates for each segment of the job before they began it, and I have no complaint about the correspondence between the quality of the work and what it cost. Bravo, folks!
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By Paul S. on 10/03/18
Josh and Jonathon were outstanding... courteous, professional and thorough. We really appreciate that the job was performed so promptly and that your team stayed through to completion.

By Paul S. on 10/02/18
Josh and Jonathan were outstanding in terms of understanding our needs, making intelligent recommends and then acting upon our repairs and upgrades in a perfectly timely and professional manners. We're delighted we called Puget Sound Plumbing and heating and will ...
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Josh and Jonathan were outstanding in terms of understanding our needs, making intelligent recommends and then acting upon our repairs and upgrades in a perfectly timely and professional manners. We're delighted we called Puget Sound Plumbing and heating and will happily recommend this company and team with anyone. Thank you for a job well done!
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By Todd D. on 09/29/18
Rick did a great job! He was knowledgeable and friendly. Thanks, Todd Dempewolf

By Sharon R. on 09/28/18
They arrived right on time to fix a shower that wouldn't shut off. Even though the shower make is a very specialized brand, they were able to help by getting us fixed up with a temporary solution while we waited for a part. We really appreciated their wealth of information.

By Miranda on 09/25/18
Rick was very helpful and knowledgeable. Very easy to deal with.

By Tina F. on 09/14/18
Very nice, helpful and professional. I have your card and will definitely use your company.

By Sara B. on 09/12/18
Rick and Terri were great. Very prompt, and extremely efficient. Friendly and kind as well. Will definitely be calling Puget Sound Plumbing in the future whenever we have anymore issues!

By Shea I. on 09/12/18
The technicians showed up and had a thorough explanation of our plumbing issue within a few minutes. Very well explained and worked to get as reasonable a price as they could provide. The team had our issue sorted out in less than a couple hours after showing up....
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The technicians showed up and had a thorough explanation of our plumbing issue within a few minutes. Very well explained and worked to get as reasonable a price as they could provide. The team had our issue sorted out in less than a couple hours after showing up. Would recommend for anyone needing a fast response and a team willing to work with you for in home plumbing issues.
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By Ron on 09/09/18
Thank you so much Jon for your fast and professional help!!!

By Ron on 09/09/18
Jon and Jeff showed up on time on a Sunday and fixed a broken pipe and clogged drain very quickly. They were both very professional. Jon is very knowledgeable and I highly recommend him. If I have any plumbing problems in the future Puget Sound Plumbing and Heating...
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Jon and Jeff showed up on time on a Sunday and fixed a broken pipe and clogged drain very quickly. They were both very professional. Jon is very knowledgeable and I highly recommend him. If I have any plumbing problems in the future Puget Sound Plumbing and Heating will be my first call and I will definitely ask for Jon!!! P.S. no extra charge for the weekend!
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By Jason J. on 09/07/18
Great service. Hot water heater back in operation. Professional friendly service.

By Natalie F. on 09/07/18
Joseph was awesome and quick. Thank you!

By Jason J. on 09/03/18
Rick Braden did a great professional job,showed me the work he did and also explained how the issue came about. The cost was high for the work required on a Holiday but it is important to me that plumbers are paid well for their skills and abilities. I would use t...
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Rick Braden did a great professional job,showed me the work he did and also explained how the issue came about. The cost was high for the work required on a Holiday but it is important to me that plumbers are paid well for their skills and abilities. I would use these services again hopefully I will not need to in the future. Thanks for the great work and professional service.
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By Carl K. on 08/29/18
office and dispatcher very courteous and kept me informed Carlos, the tinstaller, very friendly and professional. Cared about the work he did I would not hesitate recommending Pugit Sound Plumbing
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206-938-3219

Select any employee to see all their reviews.

Rick B
40 Years
Rating:
39 total reviews!
Joseph K
10 Years
Rating:
20 total reviews!
Puget Sound Office
Customer Service Rep.
Rating:
(65 total reviews)
Josh C
Rating:
(15 total reviews)
Jon S
23 Years
Rating:
(14 total reviews)
Matt R
15 Years
Rating:
(22 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Puget Sound Plumbing and Heating has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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