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By Jena M. on 11/18/21
John M. was great! He solved our problem with perseverance, creativity and professionalism. Highly recommended!

By Jennifer F. on 11/01/21
In order to keep it brief, Contacted Progressive Service Company to perform an compliance inspection due to faulty non compliant work performed by Pipe Tech. Never have I ever encountered such poor workmanship of a water heater install. Due to previous great work...
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In order to keep it brief, Contacted Progressive Service Company to perform an compliance inspection due to faulty non compliant work performed by Pipe Tech. Never have I ever encountered such poor workmanship of a water heater install. Due to previous great work performed and knowledgeable plumber that I had the pleasure to encounter on a previous call, I would have never gotten the foul smell of gas vapors out of my home and garage. The vent was installed so badly that it was causing gas fumes to back into my garage. I give all the praise to plumber John Mayo for his great skill level and professionalism. Mr. John Mayo was able to immediately go right to the source that was causing the issue. Progressive Service Company was contacted and obtaining the parts necessary to replace the vent was expediated. Thanks to Mr. Mayo's knowledgeable and proficient skills. He was able to reinstall the vent line and reconfigure the piping to ensure that I did not go another night without hot water and ensured that no smell of gas was lingering behind. KUDOS to Mr. John Mayo of Progressive Service Company for such great work, professionalism, and beyond fantastic troubleshooting skills. Definitely will be requesting you for any work needed in the future.
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By Joe L. on 09/01/21
Excellent serviced provided by prompt, professional and personable technicians. I will definitely recommend them to my clients!

By Jane C. on 07/22/21
Cody did a great job removing and reinstalling a sink for us. He was on time, very professional, and did a beautiful job. Thank you, Cody!

By Alex W. on 07/03/21
We have an on demand water heater that is on the blink. Plumber Ivan and electrian Mitchell M. both came out and gave me excellent advise on a compex situation regarding what would be by best recourse in replacing the unit. Alex Weiss, silentdayzemusic.com

By Joseph B. on 06/15/21
Cody C was friendly, punctual, and professional. He made me feel confident in him and his work. He answered all my questions. I want to take advantage of his services for any of my future plumbing needs.

By Dale H. W. on 05/13/21
Cody and Nolan were very professional, worked well together, were patient and explained in detail the answers to my questions.

By Julia H. on 05/07/21
Evaluation of all plumbing systems - new house.

By Joe G. on 04/29/21
Cody and Nolan both done and outstanding job with the install of my water heater. You don't see this kind of service anymore. You need to make sure to take care of these two employees. If i had a plumbing business I would try and steal these guy's.

By James F. on 04/20/21
Chad was great, he initially discovered a ground problem with the kitchen GFI. He found this during the yearly service inspection. He found the potential problem but had to leave for another booking. WE scheduled him to come back in a few days. With further ...
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Chad was great, he initially discovered a ground problem with the kitchen GFI. He found this during the yearly service inspection. He found the potential problem but had to leave for another booking. WE scheduled him to come back in a few days. With further inspection and troubleshooting he found that that the groud problem was caused by an almost broken ground connection in a the dining room next to the problem GFI in the kitchen. It was amazing to see him trace the problem to a tack driven through a neutral wire in the crawl space that was most likely done during initial construction of the house. Chad not only found the problem but did his best to explain to me what he was doing as he was doing it. Progressive has a great employee who is not only "really" skilled at his craft but also has people skills to match.
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By Barbara C D. on 04/16/21
We had several water leaks and Progressive did an outstanding job, not only on the remediation, but the repair and plumbing. I have used them for plumbing needs ever since. Jimmie, who managed the job, was excellent.

By Crystal P. on 04/14/21
Cody was polite and professional. He and Nolan were timely, did a great install, and I will use them again.

By Cynthia S. on 04/09/21
Very nice and professional. Very helpful and knowledgable in water heaters.

By Alex N. on 02/23/21
We had Progressive install a new kitchen sink, disposal, and faucet in our home. Our plumber, Michael P., was polite, professional, and very knowledgeable. I cannot recommend Michael enough -- he was extremely kind and answered all our questions about our installat...
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We had Progressive install a new kitchen sink, disposal, and faucet in our home. Our plumber, Michael P., was polite, professional, and very knowledgeable. I cannot recommend Michael enough -- he was extremely kind and answered all our questions about our installation as well as offered advice about the disposal we had purchased. Thanks again, Michael!
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By Luke W. on 01/29/21
Kevin installed my new dishwasher, walked me through a few pre-existing issues with cabinet leveling and prior water damage to the floor, showed me pictures from when he took my old dishwasher out, and explained how to use the new one. He was professional, courteo...
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Kevin installed my new dishwasher, walked me through a few pre-existing issues with cabinet leveling and prior water damage to the floor, showed me pictures from when he took my old dishwasher out, and explained how to use the new one. He was professional, courteous, and didn't waste any time. Thanks Kevin!
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By Delia D. on 01/23/21
Progressive Serice Co sent a plumber out to fix my backed up plumbing line right away on a Saturday. John Mayo was knowledgeable, skilled and very professional. He did a great job diagnosing the problem. So glad I called them!

By Cheryl S. on 01/22/21
Kevin called and gave us a heads up when he was on the way to our home. He was very cheerful and pleasant.. He quickly installed our new garbage disposal, made sure we understood how to use and reset. Left no mess and he took the old disposal with him. Outstandi...
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Kevin called and gave us a heads up when he was on the way to our home. He was very cheerful and pleasant.. He quickly installed our new garbage disposal, made sure we understood how to use and reset. Left no mess and he took the old disposal with him. Outstanding customer service from making appointment to installation. Don't hesitate using Kevin and Progressive!
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By Deborah W. on 01/11/21
Awesome tech; friendly and professional

By Frank P. on 01/11/21
Kevin, called and said he could arrive early , if that was ok. He came, and installed the new dishwasher, cleaned up after himself, and demonstrated the new unit's use

By Bill W. on 01/04/21
no comment
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Select any employee to see all their reviews.

Ivan P
13 Years
Rating:
135 total reviews!
Kevin C
Rating:
95 total reviews!
Brittney H
Customer Service Rep.
1 Year
Rating:
(178 total reviews)
Whitney M
Customer Service Rep.
3 Years
Rating:
(162 total reviews)
Lisa B
Customer Service Rep.
1 Year
Rating:
(116 total reviews)
Cameron W
Customer Service Rep.
Rating:
(112 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Progressive Service Company has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Progressive Service Company. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Tommy J has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
16 total reviews
I have been in the HVAC industry since 1999. I started young helping my dad in his business. I have a wife, son, and daughter. I have 3 dogs and a cat. I like cars, fishing, and spending time with my family.
By Pat Upton HVAC I. on 02/04/18
The crew was great. Tommy, however, was excellent! He showed up alone for the last day of the install (duct the new island hood, put up wall registers, and hard pipe the dryer duct). This was the day after the snow, when not even my contractor showed up! He even ha...
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The crew was great. Tommy, however, was excellent! He showed up alone for the last day of the install (duct the new island hood, put up wall registers, and hard pipe the dryer duct). This was the day after the snow, when not even my contractor showed up! He even had to go to get supplies he didn’t have on the truck. Super!
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By Kristen OBerry HVAC I. on 09/18/17
****** *, ****** *** and **** were all terrific to work with on my recent purchase of a TRANE HVAC system. They were punctual and professional. It was a horribly hot day and the two guys worked through it to get my job done. It was a great experience.

By Robert Makowsky HVAC I. on 07/13/17
Great experience with the install team. Nice guys, very professional, were on time, did the job quickly, and cleaned up so that you could not tell they were ever there.

By Daniel O'Neal HVAC I. on 04/20/17
Progressive installed new HVAC unit for upstairs. Installer, Darryl B.,came to my home on Friday to evaluate and installed new unit on Wednesday. All personnel were very friendly and kept me informed as to each step they were undertaking. I highly recommend Progres...
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Progressive installed new HVAC unit for upstairs. Installer, Darryl B.,came to my home on Friday to evaluate and installed new unit on Wednesday. All personnel were very friendly and kept me informed as to each step they were undertaking. I highly recommend Progressive Services. Very professional and courteous.
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By Frances Battle HVAC I. on 03/30/17
We first used Progressive last August because my 90 year old mother needed a new HVAC system. Then 8 months later my husband and I needed a new HVAC system in our home. We called Progressive because of our previous very positive experience. The service was once aga...
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We first used Progressive last August because my 90 year old mother needed a new HVAC system. Then 8 months later my husband and I needed a new HVAC system in our home. We called Progressive because of our previous very positive experience. The service was once again excellent! We could not be happier and will use Progressive for all of our service needs. Thanks Daryl and team!
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By Jamie Senter HVAC I. on 03/12/17
had my complete system replaced... first of all there were pressure into buying anything. i got my quote and he said we hope to hear from you. my neighbor suggest them for work after the did the same service. i am happy with the replacement of my unit. cleaned up a...
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had my complete system replaced... first of all there were pressure into buying anything. i got my quote and he said we hope to hear from you. my neighbor suggest them for work after the did the same service. i am happy with the replacement of my unit. cleaned up after themselves. i am 100% happy and will be using them again if something happens. all i can say is thank you for great work... 100% recommended
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By Jennifer Baker HVAC I. on 02/22/17
I've always had a great experience with this company and when our new house needed some TLC, I knew who to call. On time service; friendly, capable technicians; work done in a timely manner - I feel we are in good hands. Great work as always. We had to have a new H...
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I've always had a great experience with this company and when our new house needed some TLC, I knew who to call. On time service; friendly, capable technicians; work done in a timely manner - I feel we are in good hands. Great work as always. We had to have a new HVAC unit and ducting installed. The team was on time, courteous, knowledgeable and we couldn't be happier. Thank you Progressive!
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By Andrew Halasz HVAC I. on 02/09/17
Compliments to the entire Progressive Service Co. crew. They worked together to complete installation of a new furnace, A/C and heat pump as promised without any delays or surprise charges. Professional installation and complete clean-up. Special thanks to Darryl w...
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Compliments to the entire Progressive Service Co. crew. They worked together to complete installation of a new furnace, A/C and heat pump as promised without any delays or surprise charges. Professional installation and complete clean-up. Special thanks to Darryl who followed up with every aspect of the installations.
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By Neil Krebs HVAC I. on 02/06/17
Installed new replacement air conditioner - outside condenser, interior evaporation coil, refrigerant lines, new programmable thermostat - with professional care and minimal disruption to family environment. They were courteous, careful and offered whatever extra h...
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Installed new replacement air conditioner - outside condenser, interior evaporation coil, refrigerant lines, new programmable thermostat - with professional care and minimal disruption to family environment. They were courteous, careful and offered whatever extra help was needed to complete the installation. The final result met and exceeded our expectation. There are many companies that can provide the same equipment, but Progressive Service also provides experienced personnel who go the extra mile and more, to provide customer satisfaction. I would recommend them to anyone. Incidentally, their cost was below other competing companies.
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By Linda Kornberg HVAC I. on 02/05/17
I have received such outstanding service from Progressive that I just hired them to replace my furnace. I feel confident that I will continue to remain just as positive.

By Bill Pecic HVAC I. on 01/17/17
Darryl B. is outstanding. Thorough, professional, and focused on providing quality work and service.

By Larry Haddix HVAC I. on 01/10/17
This was my second replacement of my heating and cooling system in 2 years. (Upstairs system gave out last year) Darryl gave me plenty of options and let me come to a decision on my own time while researching different options. Once I made the choice Tyler was ab...
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This was my second replacement of my heating and cooling system in 2 years. (Upstairs system gave out last year) Darryl gave me plenty of options and let me come to a decision on my own time while researching different options. Once I made the choice Tyler was able to beat the weather and get the system installed in just two days in front of the snow. They were great to work with both times.
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By Lloyd Fleisher HVAC I. on 12/26/16
Both Brandyn and Clint were polite and knowledgeable. I highly recommend them.

By Andy Jackson HVAC I. on 12/14/16
This is the second encounter we have had with Progressive and both experiences have been great. On time, courteous, efficient Will not hesitate to call on them again, should the situation arise.

By Chris & Christine Widman HVAC I. on 12/01/16
We replaced 4 systems (two AC and two furnaces) in our home and all our duct work. They gave us the best price for the best products. The team worked very quickly so we could have our heat back. The crew was very knowledgeable and friendly. Highly recommend!

By Brad & Carol Julian HVAC I. on 11/15/16
We have been with Progressive on a service contract for a number of years with the highest quality of service. We recently had to replace a unit. Estimate, quality of work, timeliness of work, communication etc was excellent. Say-Do Ratio = 1.0
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