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By Kenneth on 03/27/20
Kraig was very knowledgeable and very efficient in doing our Generator. He explained everything. He also cleaned up after himself. He worked very well with his co-worker Dustin installing our generator. Brandon and Eduardo did a great job installing the gas lines a...
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Kraig was very knowledgeable and very efficient in doing our Generator. He explained everything. He also cleaned up after himself. He worked very well with his co-worker Dustin installing our generator. Brandon and Eduardo did a great job installing the gas lines as well. In all the whole team was great and did a great job.
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By Jeffrey M. on 03/24/20
The scheduler at Progressive called me within ten minutes of my call to Home Depot. Jonathan Burke arrived within three hours. He called me first and stated he would be here in twenty minutes and he was. Jonathan was very knowledgeable. I told him the way I would i...
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The scheduler at Progressive called me within ten minutes of my call to Home Depot. Jonathan Burke arrived within three hours. He called me first and stated he would be here in twenty minutes and he was. Jonathan was very knowledgeable. I told him the way I would install it and he explained why he would do it different. At that point I left it all to him. My house was not to code and he told me what was needed to be up to code. He offered to install out of code but I would need to sign away my warranty giving me the option of saving money. Of course, I told him to bring it to code and he quoted me the price. He helped me order the parts I needed from Home Depot. One part wasn't available and he gave me options there. His company was out of the mounting blocks so he went to a stone company a bought one so he could install it same day. He ran around getting the parts needed and worked until 8:30 pm installing it so I would have hot water that night. He took pictures of the installation so I wouldn't have to crawl down into the muddy crawlspace. His installation was great. I worked HVAC in my younger days and I was impressed with the quality of his workmanship. He hauled away all the trash and the old unit. He kept my porch and dining area he was in very clean wearing booties or taking off his shoes every time he had to come to the door or in the house. The price I paid was what he quoted and very reasonable. I would not hesitate to call on him again for all my HVAC needs. I know they do other stuff but I'm not certain what else they do. Do yourself a favor and call Progressive. And if you are in Western NC ask for Jonathan, you will not be disappointed!!!
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By Denice R S. on 03/23/20
Progressive installed two commodes in my home and did an excellent job. Tevin and his partner Dayman were prompt, courteous, efficent and did an excellent job.Tevin was very meticulous in caulking on my hardwood floors around the commode.Very happy with the finished job.

By Frances V P. on 03/20/20
I cannot say enough good things about the employees of this company. In the field, Brent and James on 3/16/20, Brian and Nick on 3/17/20, and Jeff and Ryan on 3/18/20. In the office Amy, Jessie and Hillary. Everyone was courteous, friendly, professional and just a...
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I cannot say enough good things about the employees of this company. In the field, Brent and James on 3/16/20, Brian and Nick on 3/17/20, and Jeff and Ryan on 3/18/20. In the office Amy, Jessie and Hillary. Everyone was courteous, friendly, professional and just all around great to work with. I will recommend this company to everyone I know. Five stars are not enough, I give them ten stars. Thank you so very, very much.
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By Robert F. on 03/19/20
Courteous, clean, friendly and answered all my questions. Completely cleaned up the work area.

By Mike C. on 03/09/20
Jimmie and team have been fantastic helping me with a water loss at my home. They are very professional and care tremendously about good customer service. I can’t thank the team enough.

By Gisela W. on 03/05/20
JASON AND JOHN DID A GREAT JOB, FIXING A WATER LEAK UNDER MY DRIVE WAY.THE LAYED A NEW PIPE UNDER MY DRIVE WAY IN THE GROUND, BY CONNECTING IT TO THE METER.AND ON THE OPPOSITE SIDE TO THE EXISTING CABLE. THEY USED A BOBCAT TO GET IT DONE.THEY. THEY WERE POLITE AND...
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JASON AND JOHN DID A GREAT JOB, FIXING A WATER LEAK UNDER MY DRIVE WAY.THE LAYED A NEW PIPE UNDER MY DRIVE WAY IN THE GROUND, BY CONNECTING IT TO THE METER.AND ON THE OPPOSITE SIDE TO THE EXISTING CABLE. THEY USED A BOBCAT TO GET IT DONE.THEY. THEY WERE POLITE AND A HAPPY TEAM! I ENJOYED THEM
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By Kathy H. on 03/02/20
Kevin C. recently installed a new dishwasher in our home. He was skillful, knowledgeable, and efficient as he worked. It was evident that his many years of experience in plumbing, and his ten years of installing dishwashers, enabled him to professionally and conf...
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Kevin C. recently installed a new dishwasher in our home. He was skillful, knowledgeable, and efficient as he worked. It was evident that his many years of experience in plumbing, and his ten years of installing dishwashers, enabled him to professionally and confidently install our dishwasher. I want to commend Kevin C. for his outstanding service. He represents Progressive well with his strong work ethic and personable manner.
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By Ronald R. on 02/26/20
Michael Patterson installed our OTR microwave. He was here as promised. Completed the work quickly and professionally. Worked with me while I cleaned up the area before putting the range back in place. Made sure everything was working properly and with help we ...
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Michael Patterson installed our OTR microwave. He was here as promised. Completed the work quickly and professionally. Worked with me while I cleaned up the area before putting the range back in place. Made sure everything was working properly and with help we figured out how to set the clock on the microwave. Overall very pleased with his professionalism and politeness.
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By Erika M. on 02/26/20
Marcus C. installed my new water heater. His prompt, professional, and very knowledgeable. I would highly recommend him for service installation.

By Ed B. on 02/07/20
Fantastic

By anne j. on 02/06/20
the tech was not professional at all. oh yeah he came and everything to fix the sprayer on our kitchen sink. he told us he would have to look for a new one or order one and he would be in touch. Well he never got back in touch. how rude and unprofessional!!! i...
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the tech was not professional at all. oh yeah he came and everything to fix the sprayer on our kitchen sink. he told us he would have to look for a new one or order one and he would be in touch. Well he never got back in touch. how rude and unprofessional!!! i had to call the company and ask about the job and that's when they told me that he couldn't find a new one. if i hadn't of called nothing would of been said at all. we are done with progressive as we will take all of our business elsewhere since they hire unprofessional people to do jobs
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By Linda S. on 01/29/20
Awesome. Cody and Joey arrived early and completed the install expertly. Very professional and can do other faucet repairs I have procrastinated getting done. Gave me estimates, just need to phone headquarters to schedule this. Really appreciate these gentlemen and the work they do.

By Elsie S. on 01/28/20
Professional associates. Cleaned up all debris after job completed. Would recommend their services.

By John H. on 01/23/20
Kevin C. did an excellent job installing our new dishwasher. He hauled off our old unit and showed us how to operate the new one. He was able to do the entire job from start to finish in about 45 minutes. Very professional!!

By Lisa Y. on 01/23/20
Extremely professional and helpful! We are thankful for Cody's assistance with our bathroom remodel.

By Charles D. on 01/10/20
Kevin installed our new dishwasher in record time - I'm sure his next job could be on a pit crew for NASCAR. Additionally, the job was performed professionally - clean and patient with operation instructions for first use. Excellent job - highly recommend Progress...
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Kevin installed our new dishwasher in record time - I'm sure his next job could be on a pit crew for NASCAR. Additionally, the job was performed professionally - clean and patient with operation instructions for first use. Excellent job - highly recommend Progressive for appliance installs. Like
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By Craig B. on 12/24/19
Excellent service from start to finish... very through; they even checked prior Samsung installations to make sure they were done right

By Rick J. on 12/23/19
Jimmie provided excellent service mitigating my water leak. He is courteous a true professional.

By Alan S. on 12/20/19
Kevin performed exceptionally well with the installation of a microwave oven and toilet. He was quick, pleasant and went out of his way to be helpful. Kevin was the best!
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Select any employee to see all their reviews.

Progressive Team
Rating:
(38 total reviews)
Justin C
8 Years
Rating:
(31 total reviews)
Tim O
Rating:
(27 total reviews)
Darryl B
30 Years
Rating:
(25 total reviews)
Jonathan B
1 Year
Rating:
(25 total reviews)
Tevin E
Rating:
(22 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Progressive Service Company has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Steve A has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
73 total reviews
I am the Triangles tallest plumber at 6'9", which makes for fun conversation with everyone. I have been in this industry for 19 years doing for almost every aspect of plumbing possible. I have a wonderful wife and 4 daughters who keep my life lovely and interesting.
By Debra H. on 04/22/16
Brittany was great and Steve had the job done on 15 minutes. If I had called them first I would Ave saved myself $50. Thanks guys , you were great.

By John A. on 04/11/16
Progressive was really great, professional, friendly. Overall they took care of some electrical and plumbing problems. Progressive asks for a review so I will take a moment to let them know my concern about the plumbing price. A price for the work was quoted and I ...
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Progressive was really great, professional, friendly. Overall they took care of some electrical and plumbing problems. Progressive asks for a review so I will take a moment to let them know my concern about the plumbing price. A price for the work was quoted and I accepted, he was there and I needed the work. We paid $598 to have 3 fixtures replaces - took about 2 hours with 2 guys. I am not complaining and I accepted the quote, next time I will get a competitors quote before proceeding. The electric repair was great, and priced fairly.
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By John A. on 04/09/16
Progressive was really great, professional, friendly. Overall they took care of some electrical and plumbing problems. Progressive asks for a review so I will take a moment to let them know my concern about the plumbing price. A price for the word was quoted and I ...
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Progressive was really great, professional, friendly. Overall they took care of some electrical and plumbing problems. Progressive asks for a review so I will take a moment to let them know my concern about the plumbing price. A price for the word was quoted and I accepted, he was there and I needed the work. We paid $598 to have 3 fixtures replaces - tool about 2 hours with 2 guys. I am not complaining and I accepted the quote, next time I will get a competitors quote before proceeding. The electric repair was great, and priced fairly.
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By Judith D. on 04/08/16
They were quick to assess the issues and sort. The plumber was happy to explain all our questions and discuss our options

By Emily S. on 03/18/16
Quick response time and smooth service.

By Dean & Holly H. on 03/16/16
We were very pleased with the service we received from Progressive Plumbing. I called on a Saturday morning and they were able to send two plumbers later that day (I had called other plumbers and was told the earliest they could get to my house was Tuesday!). When...
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We were very pleased with the service we received from Progressive Plumbing. I called on a Saturday morning and they were able to send two plumbers later that day (I had called other plumbers and was told the earliest they could get to my house was Tuesday!). When they arrived, they knew exactly what was needed and quickly solved the problem. They were great.
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By Dwayne G. on 03/15/16
Steve and lisa were great they did a wonderful job , I would gladly suggest them to friends

By Laura & Andy B. on 03/12/16
Everyone at Progressive is awesome- especially Steve!

By Christie M. on 03/12/16
Progressive Plumbing responded quickly and effectively to a weekend plumbing emergency. Steve was friendly, efficient, and very helpful. The price was very reasonable....especially for a weekend emergency. I have entered them into my cell phone, and will definit...
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Progressive Plumbing responded quickly and effectively to a weekend plumbing emergency. Steve was friendly, efficient, and very helpful. The price was very reasonable....especially for a weekend emergency. I have entered them into my cell phone, and will definitely call them again for other plumbing needs.
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By Kyle G. on 03/11/16
The plumber showed up early, was very professional and cleaned up when he was done.

By Beth H. on 03/08/16
They were very knowledgable and professional would defiantly use them again

By Patricia S. on 03/04/16
The job was done effectively and efficiently. I now have a brand new garbage disposal - it works and its quiet. Steve A did a great job.

By Nimit S. on 01/11/15
Came home the other day to find that a pipe had burst due to the cold weather. Had actually called a few other plumbing services and was denied service because they were "too busy" to come over. Progressive was very friendly when I called and sent a guy over within...
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Came home the other day to find that a pipe had burst due to the cold weather. Had actually called a few other plumbing services and was denied service because they were "too busy" to come over. Progressive was very friendly when I called and sent a guy over within an hour. Steve, the plumber, was great and answered all my questions while also giving me tips on dealing with the insurance company. He fixed the pipe and was on his way. I'm giving them 5 stars because they went above and beyond in being helpful, but if I could, I would maybe give 4.5 stars because they are rather expensive. Feel like I got what I paid for.
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