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By Joe L. on 09/01/21
Excellent serviced provided by prompt, professional and personable technicians. I will definitely recommend them to my clients!

By Jane C. on 07/22/21
Cody did a great job removing and reinstalling a sink for us. He was on time, very professional, and did a beautiful job. Thank you, Cody!

By Alex W. on 07/03/21
We have an on demand water heater that is on the blink. Plumber Ivan and electrian Mitchell M. both came out and gave me excellent advise on a compex situation regarding what would be by best recourse in replacing the unit. Alex Weiss, silentdayzemusic.com

By Joseph B. on 06/15/21
Cody C was friendly, punctual, and professional. He made me feel confident in him and his work. He answered all my questions. I want to take advantage of his services for any of my future plumbing needs.

By Dale H. W. on 05/13/21
Cody and Nolan were very professional, worked well together, were patient and explained in detail the answers to my questions.

By Julia H. on 05/07/21
Evaluation of all plumbing systems - new house.

By Joe G. on 04/29/21
Cody and Nolan both done and outstanding job with the install of my water heater. You don't see this kind of service anymore. You need to make sure to take care of these two employees. If i had a plumbing business I would try and steal these guy's.

By James F. on 04/20/21
Chad was great, he initially discovered a ground problem with the kitchen GFI. He found this during the yearly service inspection. He found the potential problem but had to leave for another booking. WE scheduled him to come back in a few days. With further ...
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Chad was great, he initially discovered a ground problem with the kitchen GFI. He found this during the yearly service inspection. He found the potential problem but had to leave for another booking. WE scheduled him to come back in a few days. With further inspection and troubleshooting he found that that the groud problem was caused by an almost broken ground connection in a the dining room next to the problem GFI in the kitchen. It was amazing to see him trace the problem to a tack driven through a neutral wire in the crawl space that was most likely done during initial construction of the house. Chad not only found the problem but did his best to explain to me what he was doing as he was doing it. Progressive has a great employee who is not only "really" skilled at his craft but also has people skills to match.
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By Barbara C D. on 04/16/21
We had several water leaks and Progressive did an outstanding job, not only on the remediation, but the repair and plumbing. I have used them for plumbing needs ever since. Jimmie, who managed the job, was excellent.

By Crystal P. on 04/14/21
Cody was polite and professional. He and Nolan were timely, did a great install, and I will use them again.

By Cynthia S. on 04/09/21
Very nice and professional. Very helpful and knowledgable in water heaters.

By Alex N. on 02/23/21
We had Progressive install a new kitchen sink, disposal, and faucet in our home. Our plumber, Michael P., was polite, professional, and very knowledgeable. I cannot recommend Michael enough -- he was extremely kind and answered all our questions about our installat...
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We had Progressive install a new kitchen sink, disposal, and faucet in our home. Our plumber, Michael P., was polite, professional, and very knowledgeable. I cannot recommend Michael enough -- he was extremely kind and answered all our questions about our installation as well as offered advice about the disposal we had purchased. Thanks again, Michael!
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By Luke W. on 01/29/21
Kevin installed my new dishwasher, walked me through a few pre-existing issues with cabinet leveling and prior water damage to the floor, showed me pictures from when he took my old dishwasher out, and explained how to use the new one. He was professional, courteo...
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Kevin installed my new dishwasher, walked me through a few pre-existing issues with cabinet leveling and prior water damage to the floor, showed me pictures from when he took my old dishwasher out, and explained how to use the new one. He was professional, courteous, and didn't waste any time. Thanks Kevin!
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By Delia D. on 01/23/21
Progressive Serice Co sent a plumber out to fix my backed up plumbing line right away on a Saturday. John Mayo was knowledgeable, skilled and very professional. He did a great job diagnosing the problem. So glad I called them!

By Cheryl S. on 01/22/21
Kevin called and gave us a heads up when he was on the way to our home. He was very cheerful and pleasant.. He quickly installed our new garbage disposal, made sure we understood how to use and reset. Left no mess and he took the old disposal with him. Outstandi...
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Kevin called and gave us a heads up when he was on the way to our home. He was very cheerful and pleasant.. He quickly installed our new garbage disposal, made sure we understood how to use and reset. Left no mess and he took the old disposal with him. Outstanding customer service from making appointment to installation. Don't hesitate using Kevin and Progressive!
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By Deborah W. on 01/11/21
Awesome tech; friendly and professional

By Frank P. on 01/11/21
Kevin, called and said he could arrive early , if that was ok. He came, and installed the new dishwasher, cleaned up after himself, and demonstrated the new unit's use

By Bill W. on 01/04/21
no comment

By Janice A. on 12/30/20
Install and remove dishwasher. Service person was on time, professional and provided a very high quality of service.

By Melissa A. on 12/18/20
very polite explained features of dishwasher quick install
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Select any employee to see all their reviews.

Ivan P
13 Years
Rating:
135 total reviews!
Kevin C
Rating:
95 total reviews!
Brittney H
Customer Service Rep.
1 Year
Rating:
(178 total reviews)
Whitney M
Customer Service Rep.
3 Years
Rating:
(162 total reviews)
Lisa B
Customer Service Rep.
1 Year
Rating:
(116 total reviews)
Cameron W
Customer Service Rep.
Rating:
(112 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Progressive Service Company has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Progressive Service Company. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Steve A has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
73 total reviews
I am the Triangles tallest plumber at 6'9", which makes for fun conversation with everyone. I have been in this industry for 19 years doing for almost every aspect of plumbing possible. I have a wonderful wife and 4 daughters who keep my life lovely and interesting.
By Brian H. on 10/01/19
Steven came out to extend my gas line(9/23/2019) he was very presentable, knowledgeable, and overall a joy to work with. He explained what needed to be done and how he planned to go about it. Steven, I hope you this, as your hard work was very appreciated . Would ...
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Steven came out to extend my gas line(9/23/2019) he was very presentable, knowledgeable, and overall a joy to work with. He explained what needed to be done and how he planned to go about it. Steven, I hope you this, as your hard work was very appreciated . Would recommend progressive to anyone! Brian H
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By Barry W. on 03/28/19
Steve A was very prompt regarding arrival time as agreed upon per appointment. Very courteous and explained what the problem was and solution in quick detail. I was impressed

By Michelle P. on 11/06/18
Steve is awesome! He’s been to our house a few times so he was able to troubleshoot the issue over the phone with me and came fully prepared to fix the situation in under 10 minutes! We wouldn’t trust our well and plumbing to anyone else. Thanks for always givi...
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Steve is awesome! He’s been to our house a few times so he was able to troubleshoot the issue over the phone with me and came fully prepared to fix the situation in under 10 minutes! We wouldn’t trust our well and plumbing to anyone else. Thanks for always giving us such quick and amazing service !
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By Amanda G. on 08/08/18
I called to have someone fix my water heater. I living and needed the latest appointment possible. The girl told me 3-5 is the latest. Ok that’s fine. On the day of the appointment I realized I wasn’t going to be home in time so I called to reschedule. I push t...
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I called to have someone fix my water heater. I living and needed the latest appointment possible. The girl told me 3-5 is the latest. Ok that’s fine. On the day of the appointment I realized I wasn’t going to be home in time so I called to reschedule. I push the number for plumbing and I’m still asked what department when someone answered. Then I ask to reschedule for the same time slot the next day. The lady then tells me because of the time slot if any repairs need to be done they won’t have time. They can only come out and look at it. I said ok at first then I thought about it and called back and canceled. So if I need a late slot I can never get my water heater fixed? I own a pet sitting company if I told my clients I’m sorry I can only look at your dog because of the time requested I wouldn’t have clients. I will be calling someone who can actually fix the problem in one trip.
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By Andrew P. on 06/05/18
The prices are great but the service is awesome. they always do such a good job.

By Lisa R. on 03/22/18
Great experience. On time, friendly, knowledgeable staff. Identified the problem and resolved VERY quickly for reasonable price. Offered me additional suggestions for better hot water use. Would highly recommend.

By Jeffrey Wall Plumb P. on 12/06/17
I have always gotten great service with Progressive. Their staff is professional and they know their stuff.

By Randy P. on 11/02/17
This was my first experience with Progressive. Everything was exactly as it had been conveyed to me. The technician, Steve was nice and knowledgeable. I was told I would receive a call at 7:30 the morning of my appointment, and I was called exactly at 7:30 with an...
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This was my first experience with Progressive. Everything was exactly as it had been conveyed to me. The technician, Steve was nice and knowledgeable. I was told I would receive a call at 7:30 the morning of my appointment, and I was called exactly at 7:30 with an update as to when my technician would arrive. Good experience overall with Progressive.
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By Alfred Y. on 10/06/17
My experience with Progressive has always been very positive from the time I call to make an appointment until the time the work is completed. The technicians arrive on time, they are very courteous and professional. I have dealt with Progressive for more than two ...
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My experience with Progressive has always been very positive from the time I call to make an appointment until the time the work is completed. The technicians arrive on time, they are very courteous and professional. I have dealt with Progressive for more than two years and would highly recommend them.
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By Jack L. on 09/28/17
9 Your rep knew exactly what to do, and proceeded to do it. We appreciate his professionalism. Thanks, Jack

By Sue T. on 08/27/17
(No Comments)

By Ligun Y. on 08/03/17
(no comment)

By Maria W. on 08/03/17
Very professional and knowledgeable technician. We have not completed the work yet, but were impressed with the overall estimate and service call.

By Diane T. on 07/26/17
I took the time to complete the review but you required too many additional steps e.g. sign up, log in etc. Next time accept the feed back and keep it moving... Just saying :)

By Curtis & Becky H. on 07/22/17
Our experience with Progressive Restoration was outstanding. Everyone who came into our home was fantastic. No one wants to have water damage, but if it happens, Progressive Restoration should be your first call. They came in immediately to prevent mold and as s...
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Our experience with Progressive Restoration was outstanding. Everyone who came into our home was fantastic. No one wants to have water damage, but if it happens, Progressive Restoration should be your first call. They came in immediately to prevent mold and as soon as our insurance company came through with the funds they sealed up our ceiling with new drywall (it was a pretty big hole...as it was a pretty massive leak) and painted everything. Honestly, you would never know it happened. A big thank you to Roland, Nolan, Sam, John, and Mike for making this such a pleasant experience. I highly recommend them!!!
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By Sheila Lewis @Michael L. on 07/16/17
Excellent experience, we love Steve, he's always professional & extremely educated in the field of plumbing.

By George N. on 07/14/17
Quick problem solved, we were dead in the no water! Thanks the dude abides!

By Gary B. on 06/12/17
Steve was able to come early, determined water heater problem was simply that pilot light had gone out. He showed me what to do if it happened again and gave good advice on what may have caused it and how to help prevent it. After we had a good discussion on water ...
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Steve was able to come early, determined water heater problem was simply that pilot light had gone out. He showed me what to do if it happened again and gave good advice on what may have caused it and how to help prevent it. After we had a good discussion on water filtration and I hose to have the system he recommend installed, which he successfully did right away. It more expensive than I had anticipated but I had wanted one for a long time. Afterthought is that I could have probably bought and installed one myself for about 1/3 the price, but since I have had Progressive do work for me before, I valued their installation expertise. Low and behold, that evening, the pilot light had gone out on the water heater and had done so several time the next day. I called and got scheduled for the next day, Steve came and determined that the thermo coupler was bad and replaced it. He indicated the rest of he water heater was in very good shape. It is working great now! I have had a problem with getting a corrected invoice for the filtration system but after a call and a transfer (when I should not have been transferred) and another incorrect invoice, I finally got one that is a watered down version of the first incorrect one, but I've printed copies of both and will not pursue that further. Overall, I am happy and would recommend them as well as use them again.
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By Delores R. on 06/12/17
Steve was professional and helpful. He made sure that I understood everything and even discovered an additional problem of which I was unaware. Good job!

By Donna W. on 05/22/17
I have done business with Progressive several times with plumbing, hvac & electric. They are on time, very courteous & I haven't met one of their field people yet that isn't super nice & honest. They always do a great job & don't leave me feeling duped or wondering...
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I have done business with Progressive several times with plumbing, hvac & electric. They are on time, very courteous & I haven't met one of their field people yet that isn't super nice & honest. They always do a great job & don't leave me feeling duped or wondering if it was done right.
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