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By John H. on 01/23/20
Kevin C. did an excellent job installing our new dishwasher. He hauled off our old unit and showed us how to operate the new one. He was able to do the entire job from start to finish in about 45 minutes. Very professional!!

By Lisa Y. on 01/23/20
Extremely professional and helpful! We are thankful for Cody's assistance with our bathroom remodel.

By Charles D. on 01/10/20
Kevin installed our new dishwasher in record time - I'm sure his next job could be on a pit crew for NASCAR. Additionally, the job was performed professionally - clean and patient with operation instructions for first use. Excellent job - highly recommend Progress...
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Kevin installed our new dishwasher in record time - I'm sure his next job could be on a pit crew for NASCAR. Additionally, the job was performed professionally - clean and patient with operation instructions for first use. Excellent job - highly recommend Progressive for appliance installs. Like
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By Craig B. on 12/24/19
Excellent service from start to finish... very through; they even checked prior Samsung installations to make sure they were done right

By Rick J. on 12/23/19
Jimmie provided excellent service mitigating my water leak. He is courteous a true professional.

By Alan S. on 12/20/19
Kevin performed exceptionally well with the installation of a microwave oven and toilet. He was quick, pleasant and went out of his way to be helpful. Kevin was the best!

By David B. on 12/13/19
Called at 9:28 tonight phone is still ringing 877 325 0180, not a peep over 14 mins.

By Mary L. on 12/09/19
Cody and Joey Did a perfect Job! They were so courteous! Went above and beyond to help! Difficult situation went smoothly! I would recommend them to anyone! Thank you Cody and Joey! Make sure you use Cody C

By Eric D. on 12/04/19
I needed a toilet install, so I used Progressive Service Company. I wasn't familiar with Progressive Company, but the company works with Lowe's and Home Depot. Anyway, Kevin and Shane of Progressive Service Company did a great job. The two removed my old toilet,...
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I needed a toilet install, so I used Progressive Service Company. I wasn't familiar with Progressive Company, but the company works with Lowe's and Home Depot. Anyway, Kevin and Shane of Progressive Service Company did a great job. The two removed my old toilet, installed the new one, and explained the installation warranty. I thought the toilet installation would take a lot longer but they were finished in no time, and I was able to make my meeting for work. If you need a toilet install, I highly recommend them.
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By Kimberly B. on 12/04/19
Extremely pleased with this team!! Were punctual and kind and very informative! Highly recommend!!

By Eileen F. on 12/02/19
Kevin C. was courteous, efficient, and overall did an excellent job. Thank you.

By Mary H. on 12/02/19
Kevin arrived on time and after assessing the work to be done, he promptly went to work removing the old dishwasher. He knew exactly what to do without having to glance at the installation manual before installing the new dishwasher. The dishwasher water hose deliv...
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Kevin arrived on time and after assessing the work to be done, he promptly went to work removing the old dishwasher. He knew exactly what to do without having to glance at the installation manual before installing the new dishwasher. The dishwasher water hose delivered with the dishwasher was broken. Fortunately, he had one on his truck so there was no downtime to go get another one. Kevin was professional and pleasant. When he finished the installation, although there was hardly any debris on the floor, he offered to clean it up. He gave me a quick demo of how to use the new dishwasher before he left. Kevin reflects well on Progressive Service as a company that offers a very high level of service to its customers.
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By Jim Moore- H. on 11/26/19
Out of the blocks they were very good, sincere and I felt good about it. But, when I called to get an update on my service call, which was scheduled for 10:00am to 1:00pm, 2 hours and 48 minutes had passed of their 3 hour window. I did receive a call 40 minutes ...
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Out of the blocks they were very good, sincere and I felt good about it. But, when I called to get an update on my service call, which was scheduled for 10:00am to 1:00pm, 2 hours and 48 minutes had passed of their 3 hour window. I did receive a call 40 minutes later and the CSR stated that the service tech got tied up on he call before mine. They stated that I would get a call when he was on the way. Well, 3 more hours had passed, my day was blown so I called and cancelled. By the way...it was now 3:56pm...I
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By Joseph L. on 11/23/19
Marcus Carter did a fantastic job installing dishwasher. Punctual to the minute, knowledgeable and friendly, answered all my questions, even showed me all the features like a car salesman. You can tell he’s a perfectionist.

By Leonard W. on 11/23/19
Noah M. of Progressive Service Company in Wake County, NC gets an A+ for his recent installation of a garbage disposal in our home in Raleigh. He was prompt, very polite, personable and knew his business in installing the disposal/incinerator. My wife and I salute...
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Noah M. of Progressive Service Company in Wake County, NC gets an A+ for his recent installation of a garbage disposal in our home in Raleigh. He was prompt, very polite, personable and knew his business in installing the disposal/incinerator. My wife and I salute Progressive Service Company for having such a responsible and professional technician on their staff. Leonard & Janet Wilson
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By LaTanya R. on 11/23/19
Excellent company

By Thomas E. on 11/14/19
5 star service. Great customer experience. Kevin C went above and beyond! Highly recommend.

By Kristina Trujillo S. on 11/14/19
Really helpful, super friendly, left no mess and installed dishwasher quickly. Great experience

By Kevin T. on 11/14/19
Shane B. was on time for both scheduled appointments, he was very professional and courteous and performed an outstanding plumbing job at my home. he answered all my questions with great feedback and helpful hints/suggestions to maintain the work that was done. I ...
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Shane B. was on time for both scheduled appointments, he was very professional and courteous and performed an outstanding plumbing job at my home. he answered all my questions with great feedback and helpful hints/suggestions to maintain the work that was done. I would definitely use and recommend Progressive service company for plumbing needs.
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By Kathy C. on 11/10/19
Best in class. Explained everything as it was done. Definitely will use them again
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Select any employee to see all their reviews.

Ivan P
13 Years
Rating:
135 total reviews!
Noah M
1 Year
Rating:
88 total reviews!
Brittney H
Customer Service Rep.
1 Year
Rating:
(178 total reviews)
Whitney M
Customer Service Rep.
3 Years
Rating:
(162 total reviews)
Lisa B
Customer Service Rep.
1 Year
Rating:
(116 total reviews)
Cameron W
Customer Service Rep.
Rating:
(112 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Progressive Service Company has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Progressive Service Company. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Samantha H has a 4.5-Star average rating and a total of 19 total reviews
19 total reviews
By David B. on 12/13/19
Called at 9:28 tonight phone is still ringing 877 325 0180, not a peep over 14 mins.

By Ronnie S. on 08/03/19
crew did a professional good job. Thanks for your quick response.

By Ann Marie T. on 06/07/19
All points of this transaction were favorable. The team was proficient and professional from the scheduling of the appointment, to the receipt of the estimate through to the installation. It was a very positive customer experience.

By Brian M. on 06/06/19
I used this company to not only install my Home Generator but to perform its annual maintenance. Excellent field staff as well as office staff. Highly recommend!

By Cathy K. on 05/23/19
Progressive Service Company personnel are knowledgeable, friendly, and professional. They have helped us through HVAC failures, water damage restoration, and ordinary maintenance, and we are very happy with them.

By Mark M. on 05/11/19
Kraig was prompt, efficient and did a fine job replacing our outside GFI receptacle. I would be pleased to have him back if I needed any other electrical service.

By Brook A R. on 04/16/19
We hired Progressive to do an installation of a Generac house generator. it has been the worst experience of any company we have ever used. It has been two months and our yard is still torn up waiting for the final inspection. There has been no less than four vi...
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We hired Progressive to do an installation of a Generac house generator. it has been the worst experience of any company we have ever used. It has been two months and our yard is still torn up waiting for the final inspection. There has been no less than four visits from Progressive installers who have yet to get the installation right. We have failed two inspections and are waiting on a third. At one point progressive turned the equipment on believing the inspection was done and risked the safety of our home for several hours before they were sent back out to turn it off. I have called Samantha on multiple occasions asking for status. She does call back but we never seem to get anywhere. We have lost over 15 hours of work waiting on Progressive to come by and we still do not have a completed installation. I am embarrassed for this company and recommend customers use any other company available because Progressive is horrible.
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By Bon Eric San Pedro @home d. on 11/25/18
Kevin is the one who installed our over the range microwave. He is very Professional he called ahead of time and when he says he will be in at 25mins he is for sure will showed up in 25 minutes . And he is very entertaining while he installed full of energy. Progre...
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Kevin is the one who installed our over the range microwave. He is very Professional he called ahead of time and when he says he will be in at 25mins he is for sure will showed up in 25 minutes . And he is very entertaining while he installed full of energy. Progressive he got your back he got a good Customer Service and I will highly recommend you guys to orher customers.
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By Kevin Obrien @lowes i. on 11/23/18
Justin was very nice, friendly and knowledgeable, would use him again when the need arises.

By Ted Smith @lowes i. on 10/30/18
Tevin called when he was on his way and arrived on time. He is very courteous and did a thorough job installing the dishwasher and explaining the controls. He worked efficiently and very carefully.

By Susan Thorton @lowes i. on 10/29/18
Jeremy was so respectful and professional. He made sure his work was perfect and that I was happy prior to leaving. He also wore shoe covers in my home. I will defiantly call Progressive for future projects in our home and rental properties.

By Steve Inman @lowes i. on 09/16/18
It wasn’t an easy install because of some issues with flooring and plumbing but the Progressive folks hung in there with me and I couldn’t be more pleased with the results! Highly recommend doing business with these folks!

By Thomas Moore @ Lowes I. on 09/14/18
Office staff is very helpful. Always appreciated for that service. Dylan was very, very efficient. He did a great job.

By Vic Powers @lowes i. on 09/13/18
Very pleased with the service

By Lana Infanger @ Lowes I. on 08/23/18
Cody is so great and did a wonderful job. Would definitely recommend to anyone!

By Carolann Wiggs @lowes i. on 08/21/18
Prompt, quick installation, great work, and great customer service!

By Sally P. on 08/10/18
Gilbert gave excellent service!! I would like to have him return to service my heat and air when my check up is scheduled. Thanks

By Nancy D. on 07/30/18
The service was excellent.

By Eric M. on 07/28/18
Ashley was great!!! He knew what he was doing and gave great advice. Thanks!
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