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By Lee S. on 09/21/20
Marcus is a true professional. He did an incredible installation job, was thoughtful, meticulous and obviously knew what he was doing. He exceeded our expectations on every level. Highly recommended!!

By Elizabeth M. on 09/08/20
Jimmie and Caleb were the very definition of professional throughout the whole project. Our water heater in the attic leaked badly and Jimmie’s team was onsite that same day just a few hours later to begin cleaning up the damage, which was extensive. Jimmie was s...
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Jimmie and Caleb were the very definition of professional throughout the whole project. Our water heater in the attic leaked badly and Jimmie’s team was onsite that same day just a few hours later to begin cleaning up the damage, which was extensive. Jimmie was so helpful and talked me through everything so that I could understand the process and what repairs would be needed subsequently. Jimmie was flexible and communicative. It was horrible to have so much damage to the house, but Jimmie made it bearable by being so kind and professional throughout the process. My family really appreciates Caleb and Jimmie—they made an otherwise horrible experience much better by their friendliness and quality work.
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By Renee H. on 08/15/20
Marcus C called to advise of his arrival and was right on time. He proceeded to remove & replace the old toilet quickly and efficiently. He has a very friendly demeanor too!

By Greg B. on 08/07/20
Excellent, Extremely Professional, both Jimmie Cassie & Caleb H.

By Gwyn S. on 07/23/20
Tevin was a outstanding tech, install was quick hooked up right and he also had a great attitude.

By Scott P. on 07/22/20
Service was good. All details with the insurance company were handled and they Jimmie communicated well with me. Very professional

By Helen R. on 07/08/20
Cody and Joey saved the day! If you had 6 stars I would give them 6 stars. I had an emergency created by another plumbing company. They came right away, diagnosed the problem, and fixed it same day. They were awesome!!!!

By Shirley N. on 06/09/20
Marcus was great! He answered all of my questions about what he was doing and why he had to do it. If I need anything else I definitely will call your company

By Joel P. on 06/04/20
Cody & Joey were excellent!!!!

By Amanda Mckee S. on 06/01/20
Marcus Carter was hands down the most professional and knowledgeable appliance technician. He found a defect in my new dishwasher, took the initiative to call Lowe’s and arrange for a replacement and returned an hour later with a fully functional model. He the...
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Marcus Carter was hands down the most professional and knowledgeable appliance technician. He found a defect in my new dishwasher, took the initiative to call Lowe’s and arrange for a replacement and returned an hour later with a fully functional model. He then explained every feature and made sure the unit was working prior to leaving. Thank you!
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By Greg C. on 05/22/20
Cody and Joey came out to evaluate a new refrigerator install issue at our new home which was done by another installer. They found that the water line was pinched and not originally configured in the correct manner. A new line was put on and everything was fine....
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Cody and Joey came out to evaluate a new refrigerator install issue at our new home which was done by another installer. They found that the water line was pinched and not originally configured in the correct manner. A new line was put on and everything was fine. They were both friendly and professional. Do not hesitate to call Progressive Service Company with any repair issues. They did a first rate job.
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By Emma H. on 05/10/20
Jonathan was friendly, professional and punctual. He made himself available via email after hours and he walked me through the step by step process of the insulation of my hot water tank. I was very satisfied and have referred them to others.

By randy c. on 05/03/20
CJ is always the best, knows What & How to complete the job. This is a least the 10th job he has completed for me.Thanks CJ & Progressive. Randy in Raleigh

By frank m. on 05/01/20
I do not know about the company. I am here to review Marcus. He arrived at the house on time to install an over range microwave my wife and I purchased from home depot. He was courteous, friendly and professional. His work was clean, and steady. He knew exactly wha...
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I do not know about the company. I am here to review Marcus. He arrived at the house on time to install an over range microwave my wife and I purchased from home depot. He was courteous, friendly and professional. His work was clean, and steady. He knew exactly what he was doing, then he made sure everything was working as it should. Well done Marcus.
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By Larry S. on 04/30/20
Progressive Service Company and John Did a excellent with on time and replacement of the water heater we are up and have hot water. Thanks to John and the team.

By Kenneth on 03/27/20
Kraig was very knowledgeable and very efficient in doing our Generator. He explained everything. He also cleaned up after himself. He worked very well with his co-worker Dustin installing our generator. Brandon and Eduardo did a great job installing the gas lines a...
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Kraig was very knowledgeable and very efficient in doing our Generator. He explained everything. He also cleaned up after himself. He worked very well with his co-worker Dustin installing our generator. Brandon and Eduardo did a great job installing the gas lines as well. In all the whole team was great and did a great job.
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By Jeffrey M. on 03/24/20
The scheduler at Progressive called me within ten minutes of my call to Home Depot. Jonathan Burke arrived within three hours. He called me first and stated he would be here in twenty minutes and he was. Jonathan was very knowledgeable. I told him the way I would i...
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The scheduler at Progressive called me within ten minutes of my call to Home Depot. Jonathan Burke arrived within three hours. He called me first and stated he would be here in twenty minutes and he was. Jonathan was very knowledgeable. I told him the way I would install it and he explained why he would do it different. At that point I left it all to him. My house was not to code and he told me what was needed to be up to code. He offered to install out of code but I would need to sign away my warranty giving me the option of saving money. Of course, I told him to bring it to code and he quoted me the price. He helped me order the parts I needed from Home Depot. One part wasn't available and he gave me options there. His company was out of the mounting blocks so he went to a stone company a bought one so he could install it same day. He ran around getting the parts needed and worked until 8:30 pm installing it so I would have hot water that night. He took pictures of the installation so I wouldn't have to crawl down into the muddy crawlspace. His installation was great. I worked HVAC in my younger days and I was impressed with the quality of his workmanship. He hauled away all the trash and the old unit. He kept my porch and dining area he was in very clean wearing booties or taking off his shoes every time he had to come to the door or in the house. The price I paid was what he quoted and very reasonable. I would not hesitate to call on him again for all my HVAC needs. I know they do other stuff but I'm not certain what else they do. Do yourself a favor and call Progressive. And if you are in Western NC ask for Jonathan, you will not be disappointed!!!
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By Denice R S. on 03/23/20
Progressive installed two commodes in my home and did an excellent job. Tevin and his partner Dayman were prompt, courteous, efficent and did an excellent job.Tevin was very meticulous in caulking on my hardwood floors around the commode.Very happy with the finished job.

By Frances V P. on 03/20/20
I cannot say enough good things about the employees of this company. In the field, Brent and James on 3/16/20, Brian and Nick on 3/17/20, and Jeff and Ryan on 3/18/20. In the office Amy, Jessie and Hillary. Everyone was courteous, friendly, professional and just a...
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I cannot say enough good things about the employees of this company. In the field, Brent and James on 3/16/20, Brian and Nick on 3/17/20, and Jeff and Ryan on 3/18/20. In the office Amy, Jessie and Hillary. Everyone was courteous, friendly, professional and just all around great to work with. I will recommend this company to everyone I know. Five stars are not enough, I give them ten stars. Thank you so very, very much.
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By Robert F. on 03/19/20
Courteous, clean, friendly and answered all my questions. Completely cleaned up the work area.
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Ivan P
13 Years
Rating:
135 total reviews!
Noah M
1 Year
Rating:
88 total reviews!
Brittney H
Customer Service Rep.
1 Year
Rating:
(178 total reviews)
Whitney M
Customer Service Rep.
3 Years
Rating:
(162 total reviews)
Lisa B
Customer Service Rep.
1 Year
Rating:
(116 total reviews)
Cameron W
Customer Service Rep.
Rating:
(112 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Progressive Service Company has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Progressive Service Company. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Noah M has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
88 total reviews
By Leonard W. on 11/23/19
Noah M. of Progressive Service Company in Wake County, NC gets an A+ for his recent installation of a garbage disposal in our home in Raleigh. He was prompt, very polite, personable and knew his business in installing the disposal/incinerator. My wife and I salute...
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Noah M. of Progressive Service Company in Wake County, NC gets an A+ for his recent installation of a garbage disposal in our home in Raleigh. He was prompt, very polite, personable and knew his business in installing the disposal/incinerator. My wife and I salute Progressive Service Company for having such a responsible and professional technician on their staff. Leonard & Janet Wilson
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By Marybeth S. on 11/08/19
Noah installed our dishwasher today, he was amazing. Not only did he install the dishwasher, he replaced our sink valves and let my two little boys watch.

By Randy S. on 10/31/19
Noah M. did a great job in installing our dishwasher. He called about 45 minutes before arriving. He was face with some challenges in the installation but explained all of the problems thoroughly and with my approval was able to proceed. He was very courteous and p...
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Noah M. did a great job in installing our dishwasher. He called about 45 minutes before arriving. He was face with some challenges in the installation but explained all of the problems thoroughly and with my approval was able to proceed. He was very courteous and professional and worked very hard the entire time he was here.
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By Virginia R. on 10/29/19
Noah M. was great. Very professional and knew exactly what he was doing. I had purchased other toilet rings through Lowes and he told me they were good, but not useable in this situation. He took the time to explain why, what I should purchase when exchanging these...
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Noah M. was great. Very professional and knew exactly what he was doing. I had purchased other toilet rings through Lowes and he told me they were good, but not useable in this situation. He took the time to explain why, what I should purchase when exchanging these. He also was not bothered by my grandson watching from a distance. He took the time to explain and show him how he removed the toilet and how he installed the new one. He cleaned up the work area and left nothing behind. I am going to be replacing two more toilets, and am going to request Lowes send Progressive Service Co., and Noah M. out again. I highly recommend both the company and plumber.
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By Denise T. on 10/18/19
Noah provided excellent service in a competent and courteous manner. I will definitely use Progressive again.

By Ed B. on 10/18/19
Extremely qualified tech. Very professional. Very nice to the us and answered all of our questions.

By David on 08/22/19
Noah M. came to the house to complete a plumbing reconnect after having countertops installed. Due to the location of the drain he needed to reconstruct the plumbing in order for the disposal to work. He went above and beyond all expectations, making multiple trips...
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Noah M. came to the house to complete a plumbing reconnect after having countertops installed. Due to the location of the drain he needed to reconstruct the plumbing in order for the disposal to work. He went above and beyond all expectations, making multiple trips to Lowes, and spending almost 6 hours at the house. He was a pleasure to work with and would recommend his expertise.
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By Debra D. on 08/22/19
Great company with fantastic people from the office staff (Kimberly and Heather) to Noah the technician. All were extremely kind and professional. I will certainly recommend this company and tell people to ask for Noah. This is a great company and would rate it ...
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Great company with fantastic people from the office staff (Kimberly and Heather) to Noah the technician. All were extremely kind and professional. I will certainly recommend this company and tell people to ask for Noah. This is a great company and would rate it the highest star as possible. Thank you for the help and a special thanks to Noah as he did a great job.
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By Richard S. on 08/19/19
Noah was courteous and careful. He took the time to ensure his workspace was safe (electrical and water were off). He worked quickly but did not take short cuts. He was wise to ask my wife for her feedback before locking down the dishwasher. I would be happy to...
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Noah was courteous and careful. He took the time to ensure his workspace was safe (electrical and water were off). He worked quickly but did not take short cuts. He was wise to ask my wife for her feedback before locking down the dishwasher. I would be happy to have Noah do another install in my home.
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By Ziad A. on 08/16/19
Mr Noah did excellent job installing a kitchen disposal at my house he was on time and honest professional. Thanks mr Noah.

By Ivan K. on 08/16/19
This is a direct review of Noah Morgan who provided dishwasher service on behalf of Progressive Service Company. Notes and observations: Called ahead to give an ETA Arrived early for the scheduled 1pm-6pm time frame (Awesome!) Listened to my concerns and questions...
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This is a direct review of Noah Morgan who provided dishwasher service on behalf of Progressive Service Company. Notes and observations: Called ahead to give an ETA Arrived early for the scheduled 1pm-6pm time frame (Awesome!) Listened to my concerns and questions before interjecting an answer Provided answers and recommendations in non-technical terms addressing all my concerns and questions Ensured the work area was protected prior to working Perform methodical troubleshooting to narrow down the cause Fixed the problems caused by someone else (not me) Enhanced the stability of the dishwasher and connected hoses Re-secured all associated plumbing that connected to dishwasher (drain hose, garbage disposal, et al) Provided documentation of work performed via PDF in an email If you need the work done right the first time, Noah Morgan is the representative from Progressive Service Company that should be the professional technician assigned.
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By John G. on 08/14/19
We just had a garbage disposal unit installed by Noah M. Excellent service with a great personality!

By Scott S. on 08/09/19
Noah was professional, courteous, friendly. Work was done is a very timely and professional manner. Would highly recommend his services.

By Scott S. on 08/09/19
Noah was professional, courteous, friendly. Work was done is a very timely and professional manner. Would highly recommend his services.

By Katrina D. on 08/07/19
Noah was polite and very knowledgeable. He completed the work in a timely manner. The work was affordable. I would definitely use this company again.

By Kathy S. on 08/07/19
Noah did an excellent job installing our new faucet. He worked quickly and efficiently and was very personable and professional.

By Kelli B. on 08/06/19
Noah M. visited my home to install two vanities, two custom vanity tops, and two faucets. The store where I purchased the items made several mistakes in ordering, so Noah M. had to return on a different date once the store ordered the correct items. Noah was person...
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Noah M. visited my home to install two vanities, two custom vanity tops, and two faucets. The store where I purchased the items made several mistakes in ordering, so Noah M. had to return on a different date once the store ordered the correct items. Noah was personable, pleasant, efficient, and knowledgeable. I felt very comfortable having Noah in my home and would happily hire him again. Thanks Noah!
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By Don J. on 08/06/19
Noah M was sent to install a toilet purchased from Home Depot. He and his partner were prompt, very efficient and courteous. Any questions I had about the product or service were answered to my immediate satisfaction. This was an excellent experience.

By fran s. on 08/05/19
This review is for service technician Noah M. with Progressive Service Company. He installed a new dishwasher from Lowe's. He actually made two visits to my house, the first dishwasher was dented and he had to return it. He took care of everything. He was fast, eff...
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This review is for service technician Noah M. with Progressive Service Company. He installed a new dishwasher from Lowe's. He actually made two visits to my house, the first dishwasher was dented and he had to return it. He took care of everything. He was fast, efficient, friendly, and experienced. He made sure it was working before he left and left the area clean. I would highly recommend him. Even my dog loved him!!
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By Tom W. on 08/05/19
Noah M. visited my home to install two vanities, two custom vanity tops, and two faucets. The store where I purchased the items made several mistakes in ordering, so Noah M. had to return on a different date once the store ordered the correct items. Noah was person...
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Noah M. visited my home to install two vanities, two custom vanity tops, and two faucets. The store where I purchased the items made several mistakes in ordering, so Noah M. had to return on a different date once the store ordered the correct items. Noah was personable, pleasant, efficient, and knowledgeable. I felt very comfortable having Noah in my home and would happily hire him again. Thanks Noah!
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