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By Kimberly B. on 12/04/19
Extremely pleased with this team!! Were punctual and kind and very informative! Highly recommend!!

By Eileen F. on 12/02/19
Kevin C. was courteous, efficient, and overall did an excellent job. Thank you.

By Mary H. on 12/02/19
Kevin arrived on time and after assessing the work to be done, he promptly went to work removing the old dishwasher. He knew exactly what to do without having to glance at the installation manual before installing the new dishwasher. The dishwasher water hose deliv...
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Kevin arrived on time and after assessing the work to be done, he promptly went to work removing the old dishwasher. He knew exactly what to do without having to glance at the installation manual before installing the new dishwasher. The dishwasher water hose delivered with the dishwasher was broken. Fortunately, he had one on his truck so there was no downtime to go get another one. Kevin was professional and pleasant. When he finished the installation, although there was hardly any debris on the floor, he offered to clean it up. He gave me a quick demo of how to use the new dishwasher before he left. Kevin reflects well on Progressive Service as a company that offers a very high level of service to its customers.
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By Leonard W. on 11/23/19
Noah M. of Progressive Service Company in Wake County, NC gets an A+ for his recent installation of a garbage disposal in our home in Raleigh. He was prompt, very polite, personable and knew his business in installing the disposal/incinerator. My wife and I salute...
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Noah M. of Progressive Service Company in Wake County, NC gets an A+ for his recent installation of a garbage disposal in our home in Raleigh. He was prompt, very polite, personable and knew his business in installing the disposal/incinerator. My wife and I salute Progressive Service Company for having such a responsible and professional technician on their staff. Leonard & Janet Wilson
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By LaTanya R. on 11/23/19
Excellent company

By Thomas E. on 11/14/19
5 star service. Great customer experience. Kevin C went above and beyond! Highly recommend.

By Kristina Trujillo S. on 11/14/19
Really helpful, super friendly, left no mess and installed dishwasher quickly. Great experience

By Kevin T. on 11/14/19
Shane B. was on time for both scheduled appointments, he was very professional and courteous and performed an outstanding plumbing job at my home. he answered all my questions with great feedback and helpful hints/suggestions to maintain the work that was done. I ...
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Shane B. was on time for both scheduled appointments, he was very professional and courteous and performed an outstanding plumbing job at my home. he answered all my questions with great feedback and helpful hints/suggestions to maintain the work that was done. I would definitely use and recommend Progressive service company for plumbing needs.
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By Kathy C. on 11/10/19
Best in class. Explained everything as it was done. Definitely will use them again

By Marybeth S. on 11/08/19
Noah installed our dishwasher today, he was amazing. Not only did he install the dishwasher, he replaced our sink valves and let my two little boys watch.

By michael c. on 11/05/19
darryl, and his crew (three gentlmen) were the best . whole house heat and air, and it was cold outside.start at 9am finish at 5pm.everything works and they did what had to be done.it is all new and works great. JUST LIKE IN THE OLD DAYS------------------------THAN...
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darryl, and his crew (three gentlmen) were the best . whole house heat and air, and it was cold outside.start at 9am finish at 5pm.everything works and they did what had to be done.it is all new and works great. JUST LIKE IN THE OLD DAYS------------------------THANK YOU ALL PS. LISA IN THE OFFICE KNOWS TAKES ALL THE WOORIES OUT OF HAVING NO HEAT . THANK YOU.
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By Sue B. on 11/02/19
Kevin was very efficient and knowledgeable. He arrived a little ahead of schedule. He explained the operation of the new dishwasher.

By Gay D. on 11/02/19
The entire team at Progressive Services was professor and worked very hard to repair my water/flooring problem. Jimmie was the lead technician and he was wonderful to work with. He was patient, trusting and very knowledgeable. I Would highly recommend Jimmie and his company

By Kathy F. on 11/01/19
Nolan and Randy installed three kitchen appliances for us today. They are knowledgeable, professional and very courteous. When we had a hiccup with installing the cooktop, they problem solved and made sure the issue was resolved. I highly recommend this duo!

By Randy S. on 10/31/19
Noah M. did a great job in installing our dishwasher. He called about 45 minutes before arriving. He was face with some challenges in the installation but explained all of the problems thoroughly and with my approval was able to proceed. He was very courteous and p...
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Noah M. did a great job in installing our dishwasher. He called about 45 minutes before arriving. He was face with some challenges in the installation but explained all of the problems thoroughly and with my approval was able to proceed. He was very courteous and professional and worked very hard the entire time he was here.
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By Karen R. on 10/31/19
Kevin C. came in and got the job done efficiently and very professionally. Very courteous and knowledgeable about the installed product. I would welcome him in to complete another job!

By Connie L. on 10/29/19
I purchased a garbage disposal and had to have it professionally installed. Marcus telephoned me 30 minutes prior to his arrival to let me know his ETA. He arrived on time, in a uniform and his shoes were covered so as not to dirty my floor. He was friendly and pro...
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I purchased a garbage disposal and had to have it professionally installed. Marcus telephoned me 30 minutes prior to his arrival to let me know his ETA. He arrived on time, in a uniform and his shoes were covered so as not to dirty my floor. He was friendly and professional. He completed the install quickly, cleaned up, took out the old disposal and gave me cards to contact him if there were any problems. I was very impressed with this company and Marcus' service. I would definitely recommend them and hire them again.
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By Virginia R. on 10/29/19
Noah M. was great. Very professional and knew exactly what he was doing. I had purchased other toilet rings through Lowes and he told me they were good, but not useable in this situation. He took the time to explain why, what I should purchase when exchanging these...
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Noah M. was great. Very professional and knew exactly what he was doing. I had purchased other toilet rings through Lowes and he told me they were good, but not useable in this situation. He took the time to explain why, what I should purchase when exchanging these. He also was not bothered by my grandson watching from a distance. He took the time to explain and show him how he removed the toilet and how he installed the new one. He cleaned up the work area and left nothing behind. I am going to be replacing two more toilets, and am going to request Lowes send Progressive Service Co., and Noah M. out again. I highly recommend both the company and plumber.
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By Jamie T. on 10/28/19
Cody C. installed a new hot water heater for me and he did a great job! He and his apprentice partner were over in the morning to evaluate the 13/14 yr old broken unit and within a few hours we had purchased and installed a new system. He was fast, very clean, effi...
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Cody C. installed a new hot water heater for me and he did a great job! He and his apprentice partner were over in the morning to evaluate the 13/14 yr old broken unit and within a few hours we had purchased and installed a new system. He was fast, very clean, efficient and friendly. I certainly do not anticipate any problems with the new hot water system, but if there are any issues, I'll definitely be giving Progressive a call and hope Cody is the guy on the job. Love doing business with vendors that take pride in their work. Good job, guys. Thanks.
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By Victoria p. on 10/28/19
We had our new dishwasher installed today by Kevin C. He was very professional and quick. GREAT customer service. Thank you so much Kevin!
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Select any employee to see all their reviews.

Ivan P
13 Years
Rating:
135 total reviews!
Noah M
1 Year
Rating:
88 total reviews!
Brittney H
Customer Service Rep.
1 Year
Rating:
(178 total reviews)
Whitney M
Customer Service Rep.
3 Years
Rating:
(162 total reviews)
Lisa B
Customer Service Rep.
1 Year
Rating:
(115 total reviews)
Cameron W
Customer Service Rep.
Rating:
(112 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Progressive Service Company has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Progressive Service Company. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Mike P has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
14 total reviews
By Glenn J. on 10/27/19
Mike did a great job!! I recommend his service to anyone. Clean and professional. Awesome personality! He went above and beyond moving our large items that home depot told us were taken care of in the contract. Progressive has an awesome technician!! By the way ...
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Mike did a great job!! I recommend his service to anyone. Clean and professional. Awesome personality! He went above and beyond moving our large items that home depot told us were taken care of in the contract. Progressive has an awesome technician!! By the way the toilet and washer and dryer was moved for the flooring guys and hooked back up with virtually no down time. Thanks for a great customer experience!!
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By Jenn C. on 10/09/19
Michael P was friendly, professional, quick and efficient. Couldn't ask for more.

By Cathy P. on 08/31/19
Great job and very professional at all times

By Donna J. on 07/15/19
After a debacle regarding the initial installation of our Bosch dishwasher, the 2nd crew led by Michael Patterson with assistance from John Gloss corrected well the issues in a professional manner. We did find out after the Bosch rep replaced the dented handle (as...
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After a debacle regarding the initial installation of our Bosch dishwasher, the 2nd crew led by Michael Patterson with assistance from John Gloss corrected well the issues in a professional manner. We did find out after the Bosch rep replaced the dented handle (as initially delivered) we were told by Bosch rep that two brackets still needed to be installed behind bottom plate. Bosch immediately mailed and we are awaiting the return of the Progressive Service Rep (hopefully Michael) to install to hopefully complete fully the installation!!
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By Mira W. on 03/19/19
Mike was professional, prompt, courteous, and hardworking. He did a great job of disconnecting my plumbing, pulling out old pipes under the kitchen sink, and capping everything so that I could have my new countertop measured fabricated and installed. I would reques...
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Mike was professional, prompt, courteous, and hardworking. He did a great job of disconnecting my plumbing, pulling out old pipes under the kitchen sink, and capping everything so that I could have my new countertop measured fabricated and installed. I would request Mike’s services again.
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By Patricia Lee @home d. on 11/02/18
Mike and his helper were very quick and efficient when taking out the old toilets and later installing the new ones.

By Steve Inman @lowes i. on 09/16/18
It wasn’t an easy install because of some issues with flooring and plumbing but the Progressive folks hung in there with me and I couldn’t be more pleased with the results! Highly recommend doing business with these folks!

By CELIA S. on 09/05/18
Very good service!!

By DahRah C. on 08/28/18
I should not have to download an app to post a review

By Carolann Wiggs @lowes i. on 08/21/18
Prompt, quick installation, great work, and great customer service!

By Debbie M. on 08/18/18
Michael P. From Progressive was courteous, professional and excellent in every way. He called my cell to,alert me of his ETA, arrived before I did, had everything ready for my dishwasher installation, removed the broken washer, replaced it with the new and awesome...
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Michael P. From Progressive was courteous, professional and excellent in every way. He called my cell to,alert me of his ETA, arrived before I did, had everything ready for my dishwasher installation, removed the broken washer, replaced it with the new and awesome Bosch, tested it, and cleaned up as if he had never even been there. The entire appt was fast, efficient and easy. Progressive was assigned to our installation by the Lowes appliance team and while I was unaware of them, my experience was so good that I will be calling Progressive in the future for all of our household needs.
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By yaron s. on 08/11/18
MIKP and Jose were great. Knowledgably and efficient. Highly recommended.

By Anthony R. on 08/07/18
Great Job!

By Mark B. on 08/01/18
Mike is an experienced professional that provided us with an expert instillation. He did a fantastic job and is a very good representative for your company. 5 stars.
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