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By Larry S. on 04/30/20
Progressive Service Company and John Did a excellent with on time and replacement of the water heater we are up and have hot water. Thanks to John and the team.

By Kenneth on 03/27/20
Kraig was very knowledgeable and very efficient in doing our Generator. He explained everything. He also cleaned up after himself. He worked very well with his co-worker Dustin installing our generator. Brandon and Eduardo did a great job installing the gas lines a...
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Kraig was very knowledgeable and very efficient in doing our Generator. He explained everything. He also cleaned up after himself. He worked very well with his co-worker Dustin installing our generator. Brandon and Eduardo did a great job installing the gas lines as well. In all the whole team was great and did a great job.
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By Jeffrey M. on 03/24/20
The scheduler at Progressive called me within ten minutes of my call to Home Depot. Jonathan Burke arrived within three hours. He called me first and stated he would be here in twenty minutes and he was. Jonathan was very knowledgeable. I told him the way I would i...
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The scheduler at Progressive called me within ten minutes of my call to Home Depot. Jonathan Burke arrived within three hours. He called me first and stated he would be here in twenty minutes and he was. Jonathan was very knowledgeable. I told him the way I would install it and he explained why he would do it different. At that point I left it all to him. My house was not to code and he told me what was needed to be up to code. He offered to install out of code but I would need to sign away my warranty giving me the option of saving money. Of course, I told him to bring it to code and he quoted me the price. He helped me order the parts I needed from Home Depot. One part wasn't available and he gave me options there. His company was out of the mounting blocks so he went to a stone company a bought one so he could install it same day. He ran around getting the parts needed and worked until 8:30 pm installing it so I would have hot water that night. He took pictures of the installation so I wouldn't have to crawl down into the muddy crawlspace. His installation was great. I worked HVAC in my younger days and I was impressed with the quality of his workmanship. He hauled away all the trash and the old unit. He kept my porch and dining area he was in very clean wearing booties or taking off his shoes every time he had to come to the door or in the house. The price I paid was what he quoted and very reasonable. I would not hesitate to call on him again for all my HVAC needs. I know they do other stuff but I'm not certain what else they do. Do yourself a favor and call Progressive. And if you are in Western NC ask for Jonathan, you will not be disappointed!!!
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By Denice R S. on 03/23/20
Progressive installed two commodes in my home and did an excellent job. Tevin and his partner Dayman were prompt, courteous, efficent and did an excellent job.Tevin was very meticulous in caulking on my hardwood floors around the commode.Very happy with the finished job.

By Frances V P. on 03/20/20
I cannot say enough good things about the employees of this company. In the field, Brent and James on 3/16/20, Brian and Nick on 3/17/20, and Jeff and Ryan on 3/18/20. In the office Amy, Jessie and Hillary. Everyone was courteous, friendly, professional and just a...
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I cannot say enough good things about the employees of this company. In the field, Brent and James on 3/16/20, Brian and Nick on 3/17/20, and Jeff and Ryan on 3/18/20. In the office Amy, Jessie and Hillary. Everyone was courteous, friendly, professional and just all around great to work with. I will recommend this company to everyone I know. Five stars are not enough, I give them ten stars. Thank you so very, very much.
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By Robert F. on 03/19/20
Courteous, clean, friendly and answered all my questions. Completely cleaned up the work area.

By Mike C. on 03/09/20
Jimmie and team have been fantastic helping me with a water loss at my home. They are very professional and care tremendously about good customer service. I can’t thank the team enough.

By Gisela W. on 03/05/20
JASON AND JOHN DID A GREAT JOB, FIXING A WATER LEAK UNDER MY DRIVE WAY.THE LAYED A NEW PIPE UNDER MY DRIVE WAY IN THE GROUND, BY CONNECTING IT TO THE METER.AND ON THE OPPOSITE SIDE TO THE EXISTING CABLE. THEY USED A BOBCAT TO GET IT DONE.THEY. THEY WERE POLITE AND...
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JASON AND JOHN DID A GREAT JOB, FIXING A WATER LEAK UNDER MY DRIVE WAY.THE LAYED A NEW PIPE UNDER MY DRIVE WAY IN THE GROUND, BY CONNECTING IT TO THE METER.AND ON THE OPPOSITE SIDE TO THE EXISTING CABLE. THEY USED A BOBCAT TO GET IT DONE.THEY. THEY WERE POLITE AND A HAPPY TEAM! I ENJOYED THEM
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By Kathy H. on 03/02/20
Kevin C. recently installed a new dishwasher in our home. He was skillful, knowledgeable, and efficient as he worked. It was evident that his many years of experience in plumbing, and his ten years of installing dishwashers, enabled him to professionally and conf...
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Kevin C. recently installed a new dishwasher in our home. He was skillful, knowledgeable, and efficient as he worked. It was evident that his many years of experience in plumbing, and his ten years of installing dishwashers, enabled him to professionally and confidently install our dishwasher. I want to commend Kevin C. for his outstanding service. He represents Progressive well with his strong work ethic and personable manner.
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By Ronald R. on 02/26/20
Michael Patterson installed our OTR microwave. He was here as promised. Completed the work quickly and professionally. Worked with me while I cleaned up the area before putting the range back in place. Made sure everything was working properly and with help we ...
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Michael Patterson installed our OTR microwave. He was here as promised. Completed the work quickly and professionally. Worked with me while I cleaned up the area before putting the range back in place. Made sure everything was working properly and with help we figured out how to set the clock on the microwave. Overall very pleased with his professionalism and politeness.
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By Erika M. on 02/26/20
Marcus C. installed my new water heater. His prompt, professional, and very knowledgeable. I would highly recommend him for service installation.

By Ed B. on 02/07/20
Fantastic

By anne j. on 02/06/20
the tech was not professional at all. oh yeah he came and everything to fix the sprayer on our kitchen sink. he told us he would have to look for a new one or order one and he would be in touch. Well he never got back in touch. how rude and unprofessional!!! i...
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the tech was not professional at all. oh yeah he came and everything to fix the sprayer on our kitchen sink. he told us he would have to look for a new one or order one and he would be in touch. Well he never got back in touch. how rude and unprofessional!!! i had to call the company and ask about the job and that's when they told me that he couldn't find a new one. if i hadn't of called nothing would of been said at all. we are done with progressive as we will take all of our business elsewhere since they hire unprofessional people to do jobs
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By Linda S. on 01/29/20
Awesome. Cody and Joey arrived early and completed the install expertly. Very professional and can do other faucet repairs I have procrastinated getting done. Gave me estimates, just need to phone headquarters to schedule this. Really appreciate these gentlemen and the work they do.

By Elsie S. on 01/28/20
Professional associates. Cleaned up all debris after job completed. Would recommend their services.

By John H. on 01/23/20
Kevin C. did an excellent job installing our new dishwasher. He hauled off our old unit and showed us how to operate the new one. He was able to do the entire job from start to finish in about 45 minutes. Very professional!!

By Lisa Y. on 01/23/20
Extremely professional and helpful! We are thankful for Cody's assistance with our bathroom remodel.

By Charles D. on 01/10/20
Kevin installed our new dishwasher in record time - I'm sure his next job could be on a pit crew for NASCAR. Additionally, the job was performed professionally - clean and patient with operation instructions for first use. Excellent job - highly recommend Progress...
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Kevin installed our new dishwasher in record time - I'm sure his next job could be on a pit crew for NASCAR. Additionally, the job was performed professionally - clean and patient with operation instructions for first use. Excellent job - highly recommend Progressive for appliance installs. Like
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By Craig B. on 12/24/19
Excellent service from start to finish... very through; they even checked prior Samsung installations to make sure they were done right

By Rick J. on 12/23/19
Jimmie provided excellent service mitigating my water leak. He is courteous a true professional.
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Select any employee to see all their reviews.

Progressive Team
Rating:
(38 total reviews)
Justin C
8 Years
Rating:
(31 total reviews)
Tim O
Rating:
(27 total reviews)
Darryl B
30 Years
Rating:
(25 total reviews)
Jonathan B
1 Year
Rating:
(25 total reviews)
Trevor W
5 Years
Rating:
(22 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Progressive Service Company has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Marcus C has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
79 total reviews
By SANUJIT S. on 10/29/18
(no comment)

By Susan O. on 10/22/18
Marcus Carter installed a microwave today. He proved to be a great representative of Prigressive Service Company. He called ahead to let me know he was on his way. Upon arrival, he was friendly, very professional, and he got right to work. When he finished, he clea...
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Marcus Carter installed a microwave today. He proved to be a great representative of Prigressive Service Company. He called ahead to let me know he was on his way. Upon arrival, he was friendly, very professional, and he got right to work. When he finished, he cleaned up and answered the few questions I had. Thank you, Marcus! Great job.
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By Reginald M. on 10/15/18
By far the best installation ever. Marcus was knowledgeable, Efficient and did an excellent. You would be lucky to have him.

By Kenneth Y. on 09/24/18
Marcus worked professionally and quickly to install our dishwasher. He was very knowledgeable and took the time to inform us of the features and operating procedure for the Bosch dishwasher. I highly recommend Marcus C. and Progressive Service Company.

By Ann B. on 09/23/18
Marcus is highly skilled in his service knowledge. He is above average in customer service skills in addition to his technical knowledge. Would highly recommend him. Marcus arrived on time, communicated well, and educated us on the multiple installations he performed.

By Carol T. on 09/13/18
The technician arrived on time, installed the microwave and cleaned up in record time. He had to fit a new microwave into the old duct work by trimming the duct work. I was very satisfied with his work and pleasant manner.

By Kim a. on 08/28/18
Marcus was absolutely great!!! Very knowledgeable and friendly. Highly recommended.

By Queenie B. on 08/24/18
Marcus C., and the customer service team performed at 5-Star levels. We were very pleased with Marcus C's expertise and professionalism while installing our new dishwasher and cooktop. He safely removed the old appliances and installed the new ones like clockwork. ...
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Marcus C., and the customer service team performed at 5-Star levels. We were very pleased with Marcus C's expertise and professionalism while installing our new dishwasher and cooktop. He safely removed the old appliances and installed the new ones like clockwork. We will definitely call on Progessive Service in the future and request Marcus C. Glad the folks @ Home Depot in Hillsborough chose them.
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By Cheryl K. on 08/23/18
I don't want to create another account

By Queenie B. on 08/22/18
Marcus C., installed both our new dish washer and gas cooktop with superb professionalism and skill. Best appliance installs we have had during the 12 years in our home. Progressive's customer service scheduling and integration with Home Depot's delivery schedule w...
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Marcus C., installed both our new dish washer and gas cooktop with superb professionalism and skill. Best appliance installs we have had during the 12 years in our home. Progressive's customer service scheduling and integration with Home Depot's delivery schedule worked like clockwork. Marcus is a true 5-Star technician. He was very experienced in all aspects of un-installing our old appliances so he could install the new ones. Great job. Happy customers!
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By Margaret H. on 08/21/18
Marcus came and reconnected my sink plumbing following new countertops. He called within the promised serviced window, arrived on time and completed the work perfectly and quickly. My undersink plumbing is tricky and he reconnected it with no leaks on the first try...
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Marcus came and reconnected my sink plumbing following new countertops. He called within the promised serviced window, arrived on time and completed the work perfectly and quickly. My undersink plumbing is tricky and he reconnected it with no leaks on the first try. He checks everything 3 times. If he is your service tech, you will be completely satisfied!
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By Devin C. on 08/17/18
Noah reconnected the plumbing for my new sink today and was absolutely awesome. He was very professional and made sure everything was working perfectly. I am so happy to have my sink and dishwasher working. Thanks so much!

By Susan T. on 08/15/18
Progressive Service Company was extremely responsive, very professional and courteous. Marcus Carter installed my dishwasher and did a fantastic job. I highly recommend this company

By MARTY N. on 08/14/18
I encountered a small communication misunderstanding re scheduling but the service team was incredible and helpful. Their work was extremely professional and complete. Highly recommend.

By Linwood Long @Lowes I. on 08/12/18
(no comment)

By Joseph S. on 08/09/18
Marcus was excellent. Great service. Knowledgeable, courteous, and FAST. I would definitely call progressive again.

By James H. on 08/09/18
Marcus was one of the best service people I've experienced. He was patient, friendly, and knowledgeable. In doing what usually is an easy installation, he ran into some unforeseen problems inherent in our house's construction, but solved them with patience and a ...
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Marcus was one of the best service people I've experienced. He was patient, friendly, and knowledgeable. In doing what usually is an easy installation, he ran into some unforeseen problems inherent in our house's construction, but solved them with patience and a professionalism I have rarely seen in the many different times I've had to have something fixed or installed.
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By david w. on 08/02/18
They were prompt, efficient, courteous, people. Will definitely use them again. Dsweiss

By Laura I. on 08/01/18
Marcus was very professional in installing our new dishwasher. He was helpful in passing along certain information and answered all questions.
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