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By Sonja M. on 10/26/20
I had the pleasure of receiving excellent service from Andrew S. and Terrence M. These young men were such sweet and patient professionals. I did not have the necessary equipment to complete the installation of the faucet and these young men left and came back afte...
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I had the pleasure of receiving excellent service from Andrew S. and Terrence M. These young men were such sweet and patient professionals. I did not have the necessary equipment to complete the installation of the faucet and these young men left and came back after my mother went to the store and purchased the equipment needed to finish the job. I am so grateful that they were understanding and patient. Thank you Andrew and Terrence for going above and beyond!!!! Great job!!!!
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By Dow H. on 10/16/20
Justin is a true professional! He, along with his apprentice, took care of all our plumbing needs, explaining what was necessary and how much it would cost before going ahead with the repairs. He was able to take care of us within 24 hours of our call, and was her...
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Justin is a true professional! He, along with his apprentice, took care of all our plumbing needs, explaining what was necessary and how much it would cost before going ahead with the repairs. He was able to take care of us within 24 hours of our call, and was here when he said he would be. I would definitely recommend him and this company.
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By Jean on 10/09/20
AAA service from Cody C

By Michael R. on 10/08/20
The team was amazing! I can’t remember the plumbers name but, shouldn’t be hard to figure out because he was 6’9”. Despite him being a large man he was very nice and professional. Walked me through everything and did a amazing job. Caleb Hempphill brought a...
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The team was amazing! I can’t remember the plumbers name but, shouldn’t be hard to figure out because he was 6’9”. Despite him being a large man he was very nice and professional. Walked me through everything and did a amazing job. Caleb Hempphill brought a team and really made me feel relieved after they got all the water cleaned up from our ceiling. The whole team was great but, those two will have me recommending progressive service to all my neighbors and friends! Thanks again guys!
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By Lee S. on 09/21/20
Marcus is a true professional. He did an incredible installation job, was thoughtful, meticulous and obviously knew what he was doing. He exceeded our expectations on every level. Highly recommended!!

By Elizabeth M. on 09/08/20
Jimmie and Caleb were the very definition of professional throughout the whole project. Our water heater in the attic leaked badly and Jimmie’s team was onsite that same day just a few hours later to begin cleaning up the damage, which was extensive. Jimmie was s...
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Jimmie and Caleb were the very definition of professional throughout the whole project. Our water heater in the attic leaked badly and Jimmie’s team was onsite that same day just a few hours later to begin cleaning up the damage, which was extensive. Jimmie was so helpful and talked me through everything so that I could understand the process and what repairs would be needed subsequently. Jimmie was flexible and communicative. It was horrible to have so much damage to the house, but Jimmie made it bearable by being so kind and professional throughout the process. My family really appreciates Caleb and Jimmie—they made an otherwise horrible experience much better by their friendliness and quality work.
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By Renee H. on 08/15/20
Marcus C called to advise of his arrival and was right on time. He proceeded to remove & replace the old toilet quickly and efficiently. He has a very friendly demeanor too!

By Greg B. on 08/07/20
Excellent, Extremely Professional, both Jimmie Cassie & Caleb H.

By Gwyn S. on 07/23/20
Tevin was a outstanding tech, install was quick hooked up right and he also had a great attitude.

By Scott P. on 07/22/20
Service was good. All details with the insurance company were handled and they Jimmie communicated well with me. Very professional

By Jacquelyn O. on 07/14/20
no comment

By Helen R. on 07/08/20
Cody and Joey saved the day! If you had 6 stars I would give them 6 stars. I had an emergency created by another plumbing company. They came right away, diagnosed the problem, and fixed it same day. They were awesome!!!!

By Shirley N. on 06/09/20
Marcus was great! He answered all of my questions about what he was doing and why he had to do it. If I need anything else I definitely will call your company

By Joel P. on 06/04/20
Cody & Joey were excellent!!!!

By Amanda Mckee S. on 06/01/20
Marcus Carter was hands down the most professional and knowledgeable appliance technician. He found a defect in my new dishwasher, took the initiative to call Lowe’s and arrange for a replacement and returned an hour later with a fully functional model. He the...
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Marcus Carter was hands down the most professional and knowledgeable appliance technician. He found a defect in my new dishwasher, took the initiative to call Lowe’s and arrange for a replacement and returned an hour later with a fully functional model. He then explained every feature and made sure the unit was working prior to leaving. Thank you!
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By Greg C. on 05/22/20
Cody and Joey came out to evaluate a new refrigerator install issue at our new home which was done by another installer. They found that the water line was pinched and not originally configured in the correct manner. A new line was put on and everything was fine....
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Cody and Joey came out to evaluate a new refrigerator install issue at our new home which was done by another installer. They found that the water line was pinched and not originally configured in the correct manner. A new line was put on and everything was fine. They were both friendly and professional. Do not hesitate to call Progressive Service Company with any repair issues. They did a first rate job.
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By Emma H. on 05/10/20
Jonathan was friendly, professional and punctual. He made himself available via email after hours and he walked me through the step by step process of the insulation of my hot water tank. I was very satisfied and have referred them to others.

By randy c. on 05/03/20
CJ is always the best, knows What & How to complete the job. This is a least the 10th job he has completed for me.Thanks CJ & Progressive. Randy in Raleigh

By frank m. on 05/01/20
I do not know about the company. I am here to review Marcus. He arrived at the house on time to install an over range microwave my wife and I purchased from home depot. He was courteous, friendly and professional. His work was clean, and steady. He knew exactly wha...
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I do not know about the company. I am here to review Marcus. He arrived at the house on time to install an over range microwave my wife and I purchased from home depot. He was courteous, friendly and professional. His work was clean, and steady. He knew exactly what he was doing, then he made sure everything was working as it should. Well done Marcus.
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By Larry S. on 04/30/20
Progressive Service Company and John Did a excellent with on time and replacement of the water heater we are up and have hot water. Thanks to John and the team.
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(877) 325-0180

Select any employee to see all their reviews.

Jeremy F
2 Years
Rating:
(65 total reviews)
Cody C
Rating:
(63 total reviews)
CJ K
Rating:
(54 total reviews)
Dylan M
2 Years
Rating:
(47 total reviews)
James F
14 Years
Rating:
(40 total reviews)
Clint F
10 Years
Rating:
(40 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Progressive Service Company has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Progressive Service Company. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Marcus C has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
79 total reviews
By Jesse C. on 05/01/19
All around great service from Marcus on a dishwasher install. He even walked me through how to use it afterwards. Timely, polite and efficient. Thanks!

By Susan P. on 03/26/19
(no comment)

By Nellie D. on 03/14/19
Marcus did a great job installing our new dishwasher. Very professional. Like

By Kathryn D. on 03/10/19
(no comment)

By Annia H. on 03/10/19
Great!

By Alexander J. on 03/05/19
Marcus was great but the company twice dropped me from the installation appointment without notification.

By Scott W. on 02/21/19
Marcus from Progressive Service Company installed a faucet, disposal, connected a new sink and our dishwasher. He and his partner were very professional in their installation. They were on-time and did an excellent job. This included taking the time to explain the ...
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Marcus from Progressive Service Company installed a faucet, disposal, connected a new sink and our dishwasher. He and his partner were very professional in their installation. They were on-time and did an excellent job. This included taking the time to explain the work and warranty to me. I am very pleased with the work that they done and recommend them.
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By Greg J. on 02/18/19
We had a new dishwasher installed by Progressive Service Company which was subcontracted through a purchase we made at Lowes. I'm not sure how the company does with other services but have heard they are on the high side. So the reason I am writing this review an...
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We had a new dishwasher installed by Progressive Service Company which was subcontracted through a purchase we made at Lowes. I'm not sure how the company does with other services but have heard they are on the high side. So the reason I am writing this review and giving it a 5 is solely based on the service technician Marcus. He was one of the most professional individuals I've ever dealt with on a install or repair. If this company has awards or promotions for individuals that go above and beyond Marcus deserves it.
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By Beth on 02/15/19
The installer, Marcus C. arrived on time to install our dishwasher. He did a great job and was very pleasant and knowledgeable.

By Zach W. on 02/15/19
Professional and helpful. Did the job well and quickly and cleaned up afterwards.

By Chris W. on 02/13/19
(no comment)

By Alex M. on 12/18/18
Marcus C called ahead, arrived on-time, and was polite and professional. He replaced a gas cooktop and an over-the-range microwave. He did all the work quickly and quietly, without fuss, and cleaned up well. Excellent job!

By carol o. on 12/05/18
Marcus was awesome! I would recommend him over and over again! He was professional, well spoken, helpful, explained everything about our new appliance.

By Jim D. on 11/28/18
Marcus Carter installed 5 components for us today and did an outstanding job. His expertise was evident in the end product! He treated my house like his own, and did excellent quality work, and left zero mess. Thank you

By Laura M. on 11/26/18
He was very thorough and polite!

By howie k. on 11/21/18
Marcus is a very honest, competent tech. Request him if you can.

By Ric L. on 11/21/18
After a very frustrating day for my wife, waiting for the install, we were sent Marcus. It wasn't his fault for the late arrival, apparently another employee had called in sick and created double work for Marcus, but Marcus showed up about 5:15pm and went directly ...
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After a very frustrating day for my wife, waiting for the install, we were sent Marcus. It wasn't his fault for the late arrival, apparently another employee had called in sick and created double work for Marcus, but Marcus showed up about 5:15pm and went directly about the business of getting our new appliances installed. He took his time and double checked every move he made and left us confident that the job had been completed perfectly. He never made us feel like we were keeping him late, he was just there to do the job correctly, the first time. if I ever need the services of Progressive again, Marcus will be the one I ask for.
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By aaron m. on 11/19/18
Punctual and professional. My technician was Marcus and he removed our old dishwasher and installed a new one. Marcus worked quickly and tidily. There was a helpful crash course in the dishwasher's features and business was concluded.

By Kevin K. on 11/07/18
Marcus was the best service tech I have ever dealt with . He was on time very nice and extremely knowledgeable about what he was doing . He installed a dishwasher for me and took the time to show the workings of the new appliance. Would hire him again and the compa...
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Marcus was the best service tech I have ever dealt with . He was on time very nice and extremely knowledgeable about what he was doing . He installed a dishwasher for me and took the time to show the workings of the new appliance. Would hire him again and the company he works for is outstanding.
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By Amy D. on 11/06/18
Marcus was friendly, professional, and knowledgable. He did an excellent job!
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