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By Mary L. on 12/09/19
Cody and Joey Did a perfect Job! They were so courteous! Went above and beyond to help! Difficult situation went smoothly! I would recommend them to anyone! Thank you Cody and Joey! Make sure you use Cody C

By Kimberly B. on 12/04/19
Extremely pleased with this team!! Were punctual and kind and very informative! Highly recommend!!

By Eileen F. on 12/02/19
Kevin C. was courteous, efficient, and overall did an excellent job. Thank you.

By Mary H. on 12/02/19
Kevin arrived on time and after assessing the work to be done, he promptly went to work removing the old dishwasher. He knew exactly what to do without having to glance at the installation manual before installing the new dishwasher. The dishwasher water hose deliv...
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Kevin arrived on time and after assessing the work to be done, he promptly went to work removing the old dishwasher. He knew exactly what to do without having to glance at the installation manual before installing the new dishwasher. The dishwasher water hose delivered with the dishwasher was broken. Fortunately, he had one on his truck so there was no downtime to go get another one. Kevin was professional and pleasant. When he finished the installation, although there was hardly any debris on the floor, he offered to clean it up. He gave me a quick demo of how to use the new dishwasher before he left. Kevin reflects well on Progressive Service as a company that offers a very high level of service to its customers.
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By Leonard W. on 11/23/19
Noah M. of Progressive Service Company in Wake County, NC gets an A+ for his recent installation of a garbage disposal in our home in Raleigh. He was prompt, very polite, personable and knew his business in installing the disposal/incinerator. My wife and I salute...
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Noah M. of Progressive Service Company in Wake County, NC gets an A+ for his recent installation of a garbage disposal in our home in Raleigh. He was prompt, very polite, personable and knew his business in installing the disposal/incinerator. My wife and I salute Progressive Service Company for having such a responsible and professional technician on their staff. Leonard & Janet Wilson
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By LaTanya R. on 11/23/19
Excellent company

By Thomas E. on 11/14/19
5 star service. Great customer experience. Kevin C went above and beyond! Highly recommend.

By Kristina Trujillo S. on 11/14/19
Really helpful, super friendly, left no mess and installed dishwasher quickly. Great experience

By Kevin T. on 11/14/19
Shane B. was on time for both scheduled appointments, he was very professional and courteous and performed an outstanding plumbing job at my home. he answered all my questions with great feedback and helpful hints/suggestions to maintain the work that was done. I ...
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Shane B. was on time for both scheduled appointments, he was very professional and courteous and performed an outstanding plumbing job at my home. he answered all my questions with great feedback and helpful hints/suggestions to maintain the work that was done. I would definitely use and recommend Progressive service company for plumbing needs.
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By Kathy C. on 11/10/19
Best in class. Explained everything as it was done. Definitely will use them again

By Marybeth S. on 11/08/19
Noah installed our dishwasher today, he was amazing. Not only did he install the dishwasher, he replaced our sink valves and let my two little boys watch.

By michael c. on 11/05/19
darryl, and his crew (three gentlmen) were the best . whole house heat and air, and it was cold outside.start at 9am finish at 5pm.everything works and they did what had to be done.it is all new and works great. JUST LIKE IN THE OLD DAYS------------------------THAN...
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darryl, and his crew (three gentlmen) were the best . whole house heat and air, and it was cold outside.start at 9am finish at 5pm.everything works and they did what had to be done.it is all new and works great. JUST LIKE IN THE OLD DAYS------------------------THANK YOU ALL PS. LISA IN THE OFFICE KNOWS TAKES ALL THE WOORIES OUT OF HAVING NO HEAT . THANK YOU.
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By Sue B. on 11/02/19
Kevin was very efficient and knowledgeable. He arrived a little ahead of schedule. He explained the operation of the new dishwasher.

By Gay D. on 11/02/19
The entire team at Progressive Services was professor and worked very hard to repair my water/flooring problem. Jimmie was the lead technician and he was wonderful to work with. He was patient, trusting and very knowledgeable. I Would highly recommend Jimmie and his company

By Kathy F. on 11/01/19
Nolan and Randy installed three kitchen appliances for us today. They are knowledgeable, professional and very courteous. When we had a hiccup with installing the cooktop, they problem solved and made sure the issue was resolved. I highly recommend this duo!

By Randy S. on 10/31/19
Noah M. did a great job in installing our dishwasher. He called about 45 minutes before arriving. He was face with some challenges in the installation but explained all of the problems thoroughly and with my approval was able to proceed. He was very courteous and p...
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Noah M. did a great job in installing our dishwasher. He called about 45 minutes before arriving. He was face with some challenges in the installation but explained all of the problems thoroughly and with my approval was able to proceed. He was very courteous and professional and worked very hard the entire time he was here.
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By Karen R. on 10/31/19
Kevin C. came in and got the job done efficiently and very professionally. Very courteous and knowledgeable about the installed product. I would welcome him in to complete another job!

By Connie L. on 10/29/19
I purchased a garbage disposal and had to have it professionally installed. Marcus telephoned me 30 minutes prior to his arrival to let me know his ETA. He arrived on time, in a uniform and his shoes were covered so as not to dirty my floor. He was friendly and pro...
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I purchased a garbage disposal and had to have it professionally installed. Marcus telephoned me 30 minutes prior to his arrival to let me know his ETA. He arrived on time, in a uniform and his shoes were covered so as not to dirty my floor. He was friendly and professional. He completed the install quickly, cleaned up, took out the old disposal and gave me cards to contact him if there were any problems. I was very impressed with this company and Marcus' service. I would definitely recommend them and hire them again.
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By Virginia R. on 10/29/19
Noah M. was great. Very professional and knew exactly what he was doing. I had purchased other toilet rings through Lowes and he told me they were good, but not useable in this situation. He took the time to explain why, what I should purchase when exchanging these...
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Noah M. was great. Very professional and knew exactly what he was doing. I had purchased other toilet rings through Lowes and he told me they were good, but not useable in this situation. He took the time to explain why, what I should purchase when exchanging these. He also was not bothered by my grandson watching from a distance. He took the time to explain and show him how he removed the toilet and how he installed the new one. He cleaned up the work area and left nothing behind. I am going to be replacing two more toilets, and am going to request Lowes send Progressive Service Co., and Noah M. out again. I highly recommend both the company and plumber.
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By Jamie T. on 10/28/19
Cody C. installed a new hot water heater for me and he did a great job! He and his apprentice partner were over in the morning to evaluate the 13/14 yr old broken unit and within a few hours we had purchased and installed a new system. He was fast, very clean, effi...
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Cody C. installed a new hot water heater for me and he did a great job! He and his apprentice partner were over in the morning to evaluate the 13/14 yr old broken unit and within a few hours we had purchased and installed a new system. He was fast, very clean, efficient and friendly. I certainly do not anticipate any problems with the new hot water system, but if there are any issues, I'll definitely be giving Progressive a call and hope Cody is the guy on the job. Love doing business with vendors that take pride in their work. Good job, guys. Thanks.
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Select any employee to see all their reviews.

Ivan P
13 Years
Rating:
135 total reviews!
Noah M
1 Year
Rating:
88 total reviews!
Brittney H
Customer Service Rep.
1 Year
Rating:
(178 total reviews)
Whitney M
Customer Service Rep.
3 Years
Rating:
(162 total reviews)
Lisa B
Customer Service Rep.
1 Year
Rating:
(115 total reviews)
Cameron W
Customer Service Rep.
Rating:
(112 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Progressive Service Company has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Progressive Service Company. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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John C has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
8 total reviews
By CALVIN R. on 05/31/18
Progressive installed a new toliet . The technician was on time and very professional. He did an excellent job, left the area clean and took the old toilet away. I highly recommend this company!

By AMY S. on 05/18/18
Excellent service!

By Gayle R. on 03/21/18
They were cordial and professional over the phone. The Plumber was was very nice, professional and accommodating. He did an excellent job with my dishwasher installation.

By CHRIS S. on 03/14/18
Great service

By KEVIN B. on 02/12/18
The guys removed the materials with care and replaced once hardwood was laid was careful not the damage the floor while reinstalled

By Daryl L. on 12/15/17
John installed our faucet for out sink. He was professional and very talented.

By Deborah T. on 09/21/17
The two techs, **** * and ****, at Progressive Service Company, installed my gas/propane stove today. They did a very professional and knowledgeable job. They also cleaned the area and took away my old stove. Arrival time was on time, worked professionally and effe...
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The two techs, **** * and ****, at Progressive Service Company, installed my gas/propane stove today. They did a very professional and knowledgeable job. They also cleaned the area and took away my old stove. Arrival time was on time, worked professionally and effectively. Now to start cooking.
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By Brian P. on 09/14/17
Justin Sanders and John Cook diagnosed and replaced my water heater today. I have the premium repair plan with PSNC, Justin explained exactly how the plan worked. When I asked about tankless water heaters he explained the pros and cons so I could make a good decisi...
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Justin Sanders and John Cook diagnosed and replaced my water heater today. I have the premium repair plan with PSNC, Justin explained exactly how the plan worked. When I asked about tankless water heaters he explained the pros and cons so I could make a good decision.They arrived on time and took a couple of hours to complete the install. Both Justin and John were very nice, friendly, and actually helped me move a few boxes that were in the way in the garage. After the install Justin, gave me tips on what to expect after the install and answered all my questions about the new water heater. You can find a better crew than Justin and John! Thank you!
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