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By Katie R. on 12/18/20
John Mayo came out late at night to diagnose the issue and he was great. He got things fixed and working again faster than we expected and gave us fair scenarios of what we could do to fix the issue and how much those choices would cost. A few days before that a di...
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John Mayo came out late at night to diagnose the issue and he was great. He got things fixed and working again faster than we expected and gave us fair scenarios of what we could do to fix the issue and how much those choices would cost. A few days before that a different plumber from the same company (Justin) had to come out and repair our toilet (completely unrelated) after a pipe burst and flooded part of our home at nearly midnight. He was also amazing and went out of his way to get the part we needed that night as well as checked several of our other plumbing fixtures to make sure they didn't have the same bad installations. We had a rough week of dealing with plumbing issues and these guys saved us both times. Thank you so much for everything. I highly recommend these guys and if I ever need plumbing services again I will be calling them.
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By Michele C. on 12/10/20
Kevin was great! He got the done job quickly, efficiently, and was friendly and professional.

By Dan P. on 12/10/20
Kevin was quick, timely, and communicated great. Very professional and respectful. Satisfied with the experience as a whole.

By Marion H. on 12/04/20
They did an awesome job. Very professional and knowledgeable.

By Carrie N. on 12/04/20
Kevin was the install tech for our new dishwasher and he went above and beyond to make sure everything went smoothly. He did a fantastic job and I would definitely use their services again.

By Marilyn E. on 12/03/20
I had a dishwasher installed. Kevin did a wonderful job. He was very professional, friendly and did an awesome job. He even pointed out some of the amazing features of my new dishwasher.

By Desiree F. on 12/01/20
Kevin C; performed an effective and professional job of replacing kitchen microwave and dishwasher. I am very satisfied with his service.

By Denea L. on 11/30/20
Tevin installed our new dishwasher, and was extremely professional and knowledgeable. He took the time to make sure I knew how to run it because this was a brand we have not used in the past. He made sure everything was installed perfectly. Thank you Tevin!!

By Dr. Mladen C. on 11/25/20
Kevin was absolutely amazing to work with. He was professional, polite, and very helpful in making sure that we get the best possible outcome with the installation of our dishwasher. I would highly recommend Kevin and his company to anyone who needs this type of wo...
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Kevin was absolutely amazing to work with. He was professional, polite, and very helpful in making sure that we get the best possible outcome with the installation of our dishwasher. I would highly recommend Kevin and his company to anyone who needs this type of work done in their home.
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By Dr. Mladen C. on 11/25/20
Kevin was absolutely amazing to work with. He was professional, polite, and very helpful in making sure that we get the best possible outcome with the installation of our dishwasher. I would highly recommend Kevin and his company to anyone who needs this type of wo...
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Kevin was absolutely amazing to work with. He was professional, polite, and very helpful in making sure that we get the best possible outcome with the installation of our dishwasher. I would highly recommend Kevin and his company to anyone who needs this type of work done in their home.
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By Jean K. on 11/23/20
Great , prompt service. Professional and knowledgeable

By Liz/Marvin M. on 11/19/20
Mike installed our new dishwasher yesterday and he was wonderful. Very professional, knowledgeable and respectful of our home. When he came in, he said he smelled gas, which we didn’t smell. He suggested we call Dominion Energy and we did and after the tech fro...
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Mike installed our new dishwasher yesterday and he was wonderful. Very professional, knowledgeable and respectful of our home. When he came in, he said he smelled gas, which we didn’t smell. He suggested we call Dominion Energy and we did and after the tech from the gas company checked everything, he found that our gas stove was leaking slightly! The gas tech fixed it and we’re good now. Thank you so much to Michael!!
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By Miriam B. on 11/19/20
Kevin C. was on time, courteous, and efficient. He installed a dishwasher and gave me a quick review on its features and operation. I really appreciated the excellent service.

By yvonne s. on 11/11/20
Progressive Service Technician, Jimmie was very responsive to stabilize and repair water heater link. He is very professional in keeping track of damages caused by water. He provided the leadership and support to his team in the restorative process. The quality to ...
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Progressive Service Technician, Jimmie was very responsive to stabilize and repair water heater link. He is very professional in keeping track of damages caused by water. He provided the leadership and support to his team in the restorative process. The quality to the work is commendable. I am a very satisfied customer.
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By Kelly M. on 11/11/20
I am so grateful that Jimmie was the technician who came to my home to mitigate water damage. Jimmie was so kind and helpful from the start, ensuring that I understood everything and even helped me with insurance. I will call and request Jimmie for any future issues I may have.

By David T. on 11/08/20
The nut around my kitchen sink wore out over time. Dripping from the slow leak caused my cabinet floor to collapse. This is my third time using Progressive. They are always timely and professional. Justin C. was great. He was very professional and recommended o...
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The nut around my kitchen sink wore out over time. Dripping from the slow leak caused my cabinet floor to collapse. This is my third time using Progressive. They are always timely and professional. Justin C. was great. He was very professional and recommended options I may want to seek with respect to getting my cabinet floor repaired.
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By Vivian and G. on 11/06/20
Jonathan Burke was very professional, knew what he was doing, but personable and friendly at the same time. He was dependable and on time. He is definitely a keeper.

By Lawtey G. on 11/03/20
I've already submitted a review, but I'll reiterate that Tevin was professional, clearly experienced, and very pleasant.

By Sonja M. on 10/26/20
I had the pleasure of receiving excellent service from Andrew S. and Terrence M. These young men were such sweet and patient professionals. I did not have the necessary equipment to complete the installation of the faucet and these young men left and came back afte...
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I had the pleasure of receiving excellent service from Andrew S. and Terrence M. These young men were such sweet and patient professionals. I did not have the necessary equipment to complete the installation of the faucet and these young men left and came back after my mother went to the store and purchased the equipment needed to finish the job. I am so grateful that they were understanding and patient. Thank you Andrew and Terrence for going above and beyond!!!! Great job!!!!
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By Dow H. on 10/16/20
Justin is a true professional! He, along with his apprentice, took care of all our plumbing needs, explaining what was necessary and how much it would cost before going ahead with the repairs. He was able to take care of us within 24 hours of our call, and was her...
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Justin is a true professional! He, along with his apprentice, took care of all our plumbing needs, explaining what was necessary and how much it would cost before going ahead with the repairs. He was able to take care of us within 24 hours of our call, and was here when he said he would be. I would definitely recommend him and this company.
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Select any employee to see all their reviews.

Christine S
Customer Service Rep.
1 Year
Rating:
(99 total reviews)
Emily B
Customer Service Rep.
1 Year
Rating:
(90 total reviews)
Noah M
1 Year
Rating:
(88 total reviews)
Crystal W
Customer Service Rep.
1 Year
Rating:
(83 total reviews)
Marcus C
Rating:
(79 total reviews)
Steve A
Rating:
(73 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Progressive Service Company has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Ivan P has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
135 total reviews
By Emily W. on 06/09/18
We had Ivan come out and install a dishwasher. He was very professional, knowledgeable and friendly. Great service, highly recommend!

By Steve H. on 05/18/18
Mr Ivan installed a new toilet in my upstairs bathroom. He arrived on time and was well prepared to do the job. He was very knowledgeable about his job and got the job done quickly and accurately. There was no disruption about the house and he respected my proper...
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Mr Ivan installed a new toilet in my upstairs bathroom. He arrived on time and was well prepared to do the job. He was very knowledgeable about his job and got the job done quickly and accurately. There was no disruption about the house and he respected my property by wearing protective booties. In sum, Mr Ivan did a very professional job and I am very pleased.
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By James H. on 05/18/18
Ivan was very professional, friendly, and knowledgeable. He took the time to not only install my dish washer, but make improvements.

By Pat Cagno @Lowes I. on 05/18/18
Great job. Ivan was very polite and courteous.

By Lucille Whipple @Lowes I. on 05/16/18
We were very happy with the professionalism and friendliness of the team. Got the job done efficiently and when expected.

By Cathy S. on 05/06/18
Ivan and Tevin recently installed our dishwasher and did a fabulous job. I was very impressed with their attention to detail, their knowledge of the product, their demonstration of the features and their friendliness. And I greatly appreciated that they thoroughl...
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Ivan and Tevin recently installed our dishwasher and did a fabulous job. I was very impressed with their attention to detail, their knowledge of the product, their demonstration of the features and their friendliness. And I greatly appreciated that they thoroughly cleaned up afterwards. I have not had just a positive experience with a service person in a long time and would highly recommend Progressive Service company. Thank you Ivan and Tevin! Cathy Stipe
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By Lindsey G. on 05/03/18
Ivan did an outstanding job installing two new toilets. He was extremely knowledgeable and answered all my questions. Ivan did an excellent job leaving the bathrooms spotless. Thanks for a jog well done.

By KATHLEEN J. on 04/19/18
Connected with Progressive (and Ivan) via Home Depot for install of all new (three!) Kohler toilets in my home. Went smooth as silk, on time, neatly, with respect. I'll be asking for Ivan and crew on any further plumbing work I have.

By Jill O. on 04/18/18
Professional, pleasant and knowledgeable!

By Billy S. on 04/17/18
Ivan was Excellent, very through, and professional.

By Celeste L. on 04/16/18
Ivan was very professional and friendly. He explained my appliances and their internal workings. He cleaned up all of the packaging and even took the cardboard box with him that the microwave came in. He was so personable that he even entered the time on my microwa...
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Ivan was very professional and friendly. He explained my appliances and their internal workings. He cleaned up all of the packaging and even took the cardboard box with him that the microwave came in. He was so personable that he even entered the time on my microwave for me. My experience with Ivan was very positive. Thank you for the excellent service.
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By STEVEN O. on 03/31/18
Very nice, informative, prompt

By Francois H. on 03/15/18
Very competent, professional and pleasant.

By BRIAN S. on 02/19/18
Very friendly and professional

By Kathleen G. on 02/08/18
Service Pro Team of Ivan & Tevin Proficient and beyond in installing my dishwasher. Addressed challenge with extra effort and succeeded. Prompt, personable, and considerate. Shared beneficial knowledge. I highly recommend Ivan, Tevin and Progressive Service Company.

By JOSEPH U. on 02/07/18
The entire team was great for someone going through this for the first time. Ivan and his partner were especially awesome. the deconstruction and reconnect work was professionally done in a timely fashion. instructions on how to use our new appliances was especially helpful.

By Annette Ashby Stone S. on 01/08/18
Ivan was awesome; we were bummed he couldn't come back to do our reconnect. Professional and personable.

By Virginia B. on 01/03/18

By Jamie H. on 12/30/17

By Clarence B. on 12/27/17
Ivan did an excellent job of installing my dishwasher. He was very friendly and explained all the steps he took in installation and all aspects of operating the dishwasher. The old machine was removed along with all the boxes and packing for the new machine, leavi...
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Ivan did an excellent job of installing my dishwasher. He was very friendly and explained all the steps he took in installation and all aspects of operating the dishwasher. The old machine was removed along with all the boxes and packing for the new machine, leaving the area very clean.
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