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By Steve A. on 10/16/19
Excellent response time and service. This was for a water heater being down. Called late on a Friday night. Received a call from James within a short period. Confirmed he would be there first thing Saturday morning. Called when he was in route. Saturday, the home ...
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Excellent response time and service. This was for a water heater being down. Called late on a Friday night. Received a call from James within a short period. Confirmed he would be there first thing Saturday morning. Called when he was in route. Saturday, the home was hosting the gathering for the bride, bridal party, mother of the bride, and friends to prepare for a wedding. Water heater was replaced and functioning in time that the lost of hot water was not an issue. Very professional, responsive and in their communications.
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By Rosanne S. on 10/16/19
on time, EXTREMELY knowledgeable, professional, would use again

By Connie B. on 10/16/19
My experience with Progressive Service in removing my old water heater (which was extremely difficult because it was located on a shelf over my dryer and space was limited), and installing a new water heater went pretty good. Cody C. and his assistant Joey, were g...
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My experience with Progressive Service in removing my old water heater (which was extremely difficult because it was located on a shelf over my dryer and space was limited), and installing a new water heater went pretty good. Cody C. and his assistant Joey, were great at doing this maneuver. I was very satisfied with the way this was handled and will be using Progressive Service for any future issues I may have. Connie Bankert
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By Warren T. on 10/11/19
The company was well represented by sending Jimmie Cassie to my home. Jimmie treated my home as if it was his own. He did excellent work to ensure that the water damage was kept to a minimum. Jimmy installed the needed equipment to remediate my water situation in ...
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The company was well represented by sending Jimmie Cassie to my home. Jimmie treated my home as if it was his own. He did excellent work to ensure that the water damage was kept to a minimum. Jimmy installed the needed equipment to remediate my water situation in the basement. He also made periodic visits to check on the progress as well. You guys at Progressive should be proud of the way Mr. Cassie represented your company!!!
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By Florence R. on 10/10/19
Marcus was my sales consultant. When he first entered my home he was very professional. I believed that he was knowledgeable in selling in home water purification. I felt confident while he was in my home but I was surprised that he did not provide me with a quote....
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Marcus was my sales consultant. When he first entered my home he was very professional. I believed that he was knowledgeable in selling in home water purification. I felt confident while he was in my home but I was surprised that he did not provide me with a quote. Marcus stated that the office would provide me a quote on two different systems. About a week or so after I contacted the office I was provided a quote threw email by Cameron. The quote did not give me any type of details. Warranty on the product or the install. I did not receive any type of literature. I did not know any benefits or features of each system. After about another week I received information only on one of the water purification systems. I decided to get a more detailed water test threw the water company. I needed this information to decide on what type of water purification. After the results came back that I did not have any issues with my water. PWC stated that I did not need a filter system but because of my health condition I wanted the extra security. I decided to go with the system Cameron emailed the information about the water purification. Cameron was able to set up the appointment right away. Marcus was able to come out to complete the install right away. I am not a qualified plumber therefore I did not know what the finished job should look like. The night of the install the unit began to leak. After reading the manual I began to wonder if the unit was installed to code. After emailing my concerns to Cameron progressive reacted quickly. She notified the install manger Ivan of my issues and set up an appointment for Marcus to come back out. I was concerned that a supervisor was not coming out with Marcus but she ensured that Marcus would correct any issues that I had. When Marcus arrived he was very professional he listened to all of my concerns. Marcus addressed all of my issues and also installed a leak detector for no additional charge. He apologized for any inconvenience this returned trip may have caused. Marcus was very sincere and his final work was professional. I definitely can taste a difference in my water. Thank you Marcus.
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By Sandra B. on 10/09/19
Kevin was very knowledgeable and polite.

By Mary D. on 10/09/19
No comment

By Jenn C. on 10/09/19
Michael P was friendly, professional, quick and efficient. Couldn't ask for more.

By Patty on 10/04/19
I called and made a next day appt. CJ arrived during the time they gave me. He was very courteous and took care of the issue with my tankless water heater! thank you CJ!

By BJ L. on 10/02/19
Kevin went the extra mile discarding my old dishwasher and installing my new dishwasher. He took the time to explain the installation and the features of the new dishwasher. I also noticed that Kevin worked well with his young helper in giving positive advice and s...
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Kevin went the extra mile discarding my old dishwasher and installing my new dishwasher. He took the time to explain the installation and the features of the new dishwasher. I also noticed that Kevin worked well with his young helper in giving positive advice and sharing his knowledge with him. Both were very courteous and a pleasure to work with.
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By Brian H. on 10/01/19
Steven came out to extend my gas line(9/23/2019) he was very presentable, knowledgeable, and overall a joy to work with. He explained what needed to be done and how he planned to go about it. Steven, I hope you this, as your hard work was very appreciated . Would ...
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Steven came out to extend my gas line(9/23/2019) he was very presentable, knowledgeable, and overall a joy to work with. He explained what needed to be done and how he planned to go about it. Steven, I hope you this, as your hard work was very appreciated . Would recommend progressive to anyone! Brian H
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By Jackie R. on 10/01/19
Marcus was very knowledgeable, courteous, and went above and beyond to explain how my dishwasher works. He was a pleasure to work with!

By Dave G. on 09/30/19
Very professional and did a great job.

By Jeffrey J. on 09/30/19
Michael installed my dishwasher, and did an AWESOME job, was friendly, and honest. Me and my wife would HIGHLY recommend his work to anyone searching for appliance installation services!

By Katie G. on 09/30/19
Kevin C is always very polite, professional, on time, and knowledgeable about installing variety of appliances. Never any problems with install and he cleans up after his work. Excellent service!

By Ana F. on 09/28/19
Kevin was very thorough and very professional. Thank you Kevin and God bless you always.

By Lydia W R. on 09/27/19
Excellent service!

By Deborah D. on 09/26/19
Shane did an excellent job installing our dishwasher and microwave today. My wife said he was very professional and paid attention to details. She would recommend him and would gladly use him again.

By Steve J. on 09/26/19
On time.Very professional. Did the job right!

By Rebecca M. on 09/26/19
Wonderful service, knowledgeable, and courteous . More than helpful.
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(877) 325-0180

Select any employee to see all their reviews.

Ivan P
13 Years
Rating:
135 total reviews!
Noah M
1 Year
Rating:
82 total reviews!
Brittney H
Customer Service Rep.
1 Year
Rating:
(178 total reviews)
Whitney M
Customer Service Rep.
3 Years
Rating:
(162 total reviews)
Lisa B
Customer Service Rep.
1 Year
Rating:
(115 total reviews)
Cameron W
Customer Service Rep.
Rating:
(112 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Progressive Service Company has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Progressive Service Company. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
(877) 325-0180
Ivan P has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
135 total reviews
By Valda A. on 11/11/18
10 star rating he was so good. Wore booties over shoes, put tarps down to protect stove while installing a new microwave that had been installed incorrectly by another company. He sealed vent. Very polite and cleaned up after himself..I wish all service men woul...
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10 star rating he was so good. Wore booties over shoes, put tarps down to protect stove while installing a new microwave that had been installed incorrectly by another company. He sealed vent. Very polite and cleaned up after himself..I wish all service men would be as conscientious and clean and polite!!!!!
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By Susan A. on 10/25/18
great service, knowledgable, efficient and very polite he"definitely A KEEPER!

By Frederick B. on 09/29/18
Ivan from Progressive Service Company is an excellent plumber. He handled a tough 30-year old cast iron toilet floor flange repair job with ease enabling a new toilet to be securely mounted. His innovative repair solution saved us from having to resort to a very ...
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Ivan from Progressive Service Company is an excellent plumber. He handled a tough 30-year old cast iron toilet floor flange repair job with ease enabling a new toilet to be securely mounted. His innovative repair solution saved us from having to resort to a very expensive cast iron pipe replacement project that would have required breaking up a section of concrete slab. Ivan is polite, courteous, and will take the time to explain what he is doing. We are very pleased with Ivan's work and Progressive Service Company. We will definitely use Progressive in the future and request that Ivan be assigned to the job.
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By FREDERICK G. on 09/26/18
Ivan, is the perfect Tech - professional, efficient, and quick!

By Nancy S. on 09/19/18
Ivan was prompt, courteous, professional, and skilled, and I would highly recommend him. Even though it was a tricky installation due to the size of the dishwasher and the size of the space to house it, Ivan spent the extra time and effort to make it all work. When...
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Ivan was prompt, courteous, professional, and skilled, and I would highly recommend him. Even though it was a tricky installation due to the size of the dishwasher and the size of the space to house it, Ivan spent the extra time and effort to make it all work. When he left, the dishwasher looked beautiful and was working well. He did a great job!
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By Foray K. on 09/16/18
Ivan replaced our two toilets in a timely and professional manner. We are very satisfied with the job he did and we'll recommend Ivan and his company to anyone looking for a reliable plumber.

By JOHN F. on 09/11/18
Very professional, knowledgeable and hard working. It was a pleasure working with him.

By patty b. on 09/11/18
Ivan was professional & very friendly. He explained everything to me.

By Tee b. on 09/11/18
I had an appointment today to install a dishwasher. I was given a call to meet with exact eta. My install tech, Ivan was personable, knowledgeable and friendly. He walked me through the beginning of the installation, ie shutting off the water and circuit. Afte...
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I had an appointment today to install a dishwasher. I was given a call to meet with exact eta. My install tech, Ivan was personable, knowledgeable and friendly. He walked me through the beginning of the installation, ie shutting off the water and circuit. After he was done he cleaned up and walked me through how to use the appliance...5 stars isn't enough!!!
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By Matt K. on 09/07/18
Ivan was great!

By Kathryn A. on 09/07/18
Ivan did a very good job in installing a new dishwasher. The area was spotless when he left, the dishwasher works well, he was very helpful in explaining new features to me, and his personality is great which really helped.

By Barbara K. on 09/04/18
Ivan was personable, knowledgeable and on time. He explained everything and did a great job. Thank you, Ivan

By ELAINE B. on 08/30/18
Ivan was very professional, courteous and helpful above and beyond expected.

By Diana C. on 08/17/18
Ivan was fantastic. Will definitely choose Progressive again!

By Bruce Huckle @Lowes I. on 08/10/18
Trustworthy service

By Danny Collins @Lowes I. on 07/20/18
Ivan installed our new dishwasher and microwave and he was on time, very professional and polite and did a phenomenal job, and cleaned up from start to finish. Thanks again for the great job, would use and recommend these guys again for sure!

By Margaret R. on 07/14/18
Ivan did an awesome job. He was very professional and very quick. When he finished installing the kitchen faucet, he cleaned up very well. He also showed me how to use it since it had motion sensors. I was very impressed with his service and would definitely use him again.

By L.G. S. on 07/02/18
Ivan did an Awesome job with the installation and keeping me informed on what he was doing during the process!

By John C. on 06/12/18
Ivan was knowledgeable, thorough and courteous. I will definitely use Progressive again because of the impression he made.

By Mary benejam O. on 06/10/18
Very professional & diligent. Ivan did a great job.
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