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By Lee S. on 09/21/20
Marcus is a true professional. He did an incredible installation job, was thoughtful, meticulous and obviously knew what he was doing. He exceeded our expectations on every level. Highly recommended!!

By Elizabeth M. on 09/08/20
Jimmie and Caleb were the very definition of professional throughout the whole project. Our water heater in the attic leaked badly and Jimmie’s team was onsite that same day just a few hours later to begin cleaning up the damage, which was extensive. Jimmie was s...
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Jimmie and Caleb were the very definition of professional throughout the whole project. Our water heater in the attic leaked badly and Jimmie’s team was onsite that same day just a few hours later to begin cleaning up the damage, which was extensive. Jimmie was so helpful and talked me through everything so that I could understand the process and what repairs would be needed subsequently. Jimmie was flexible and communicative. It was horrible to have so much damage to the house, but Jimmie made it bearable by being so kind and professional throughout the process. My family really appreciates Caleb and Jimmie—they made an otherwise horrible experience much better by their friendliness and quality work.
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By Renee H. on 08/15/20
Marcus C called to advise of his arrival and was right on time. He proceeded to remove & replace the old toilet quickly and efficiently. He has a very friendly demeanor too!

By Greg B. on 08/07/20
Excellent, Extremely Professional, both Jimmie Cassie & Caleb H.

By Gwyn S. on 07/23/20
Tevin was a outstanding tech, install was quick hooked up right and he also had a great attitude.

By Scott P. on 07/22/20
Service was good. All details with the insurance company were handled and they Jimmie communicated well with me. Very professional

By Helen R. on 07/08/20
Cody and Joey saved the day! If you had 6 stars I would give them 6 stars. I had an emergency created by another plumbing company. They came right away, diagnosed the problem, and fixed it same day. They were awesome!!!!

By Shirley N. on 06/09/20
Marcus was great! He answered all of my questions about what he was doing and why he had to do it. If I need anything else I definitely will call your company

By Joel P. on 06/04/20
Cody & Joey were excellent!!!!

By Amanda Mckee S. on 06/01/20
Marcus Carter was hands down the most professional and knowledgeable appliance technician. He found a defect in my new dishwasher, took the initiative to call Lowe’s and arrange for a replacement and returned an hour later with a fully functional model. He the...
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Marcus Carter was hands down the most professional and knowledgeable appliance technician. He found a defect in my new dishwasher, took the initiative to call Lowe’s and arrange for a replacement and returned an hour later with a fully functional model. He then explained every feature and made sure the unit was working prior to leaving. Thank you!
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By Greg C. on 05/22/20
Cody and Joey came out to evaluate a new refrigerator install issue at our new home which was done by another installer. They found that the water line was pinched and not originally configured in the correct manner. A new line was put on and everything was fine....
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Cody and Joey came out to evaluate a new refrigerator install issue at our new home which was done by another installer. They found that the water line was pinched and not originally configured in the correct manner. A new line was put on and everything was fine. They were both friendly and professional. Do not hesitate to call Progressive Service Company with any repair issues. They did a first rate job.
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By Emma H. on 05/10/20
Jonathan was friendly, professional and punctual. He made himself available via email after hours and he walked me through the step by step process of the insulation of my hot water tank. I was very satisfied and have referred them to others.

By randy c. on 05/03/20
CJ is always the best, knows What & How to complete the job. This is a least the 10th job he has completed for me.Thanks CJ & Progressive. Randy in Raleigh

By frank m. on 05/01/20
I do not know about the company. I am here to review Marcus. He arrived at the house on time to install an over range microwave my wife and I purchased from home depot. He was courteous, friendly and professional. His work was clean, and steady. He knew exactly wha...
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I do not know about the company. I am here to review Marcus. He arrived at the house on time to install an over range microwave my wife and I purchased from home depot. He was courteous, friendly and professional. His work was clean, and steady. He knew exactly what he was doing, then he made sure everything was working as it should. Well done Marcus.
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By Larry S. on 04/30/20
Progressive Service Company and John Did a excellent with on time and replacement of the water heater we are up and have hot water. Thanks to John and the team.

By Kenneth on 03/27/20
Kraig was very knowledgeable and very efficient in doing our Generator. He explained everything. He also cleaned up after himself. He worked very well with his co-worker Dustin installing our generator. Brandon and Eduardo did a great job installing the gas lines a...
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Kraig was very knowledgeable and very efficient in doing our Generator. He explained everything. He also cleaned up after himself. He worked very well with his co-worker Dustin installing our generator. Brandon and Eduardo did a great job installing the gas lines as well. In all the whole team was great and did a great job.
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By Jeffrey M. on 03/24/20
The scheduler at Progressive called me within ten minutes of my call to Home Depot. Jonathan Burke arrived within three hours. He called me first and stated he would be here in twenty minutes and he was. Jonathan was very knowledgeable. I told him the way I would i...
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The scheduler at Progressive called me within ten minutes of my call to Home Depot. Jonathan Burke arrived within three hours. He called me first and stated he would be here in twenty minutes and he was. Jonathan was very knowledgeable. I told him the way I would install it and he explained why he would do it different. At that point I left it all to him. My house was not to code and he told me what was needed to be up to code. He offered to install out of code but I would need to sign away my warranty giving me the option of saving money. Of course, I told him to bring it to code and he quoted me the price. He helped me order the parts I needed from Home Depot. One part wasn't available and he gave me options there. His company was out of the mounting blocks so he went to a stone company a bought one so he could install it same day. He ran around getting the parts needed and worked until 8:30 pm installing it so I would have hot water that night. He took pictures of the installation so I wouldn't have to crawl down into the muddy crawlspace. His installation was great. I worked HVAC in my younger days and I was impressed with the quality of his workmanship. He hauled away all the trash and the old unit. He kept my porch and dining area he was in very clean wearing booties or taking off his shoes every time he had to come to the door or in the house. The price I paid was what he quoted and very reasonable. I would not hesitate to call on him again for all my HVAC needs. I know they do other stuff but I'm not certain what else they do. Do yourself a favor and call Progressive. And if you are in Western NC ask for Jonathan, you will not be disappointed!!!
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By Denice R S. on 03/23/20
Progressive installed two commodes in my home and did an excellent job. Tevin and his partner Dayman were prompt, courteous, efficent and did an excellent job.Tevin was very meticulous in caulking on my hardwood floors around the commode.Very happy with the finished job.

By Frances V P. on 03/20/20
I cannot say enough good things about the employees of this company. In the field, Brent and James on 3/16/20, Brian and Nick on 3/17/20, and Jeff and Ryan on 3/18/20. In the office Amy, Jessie and Hillary. Everyone was courteous, friendly, professional and just a...
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I cannot say enough good things about the employees of this company. In the field, Brent and James on 3/16/20, Brian and Nick on 3/17/20, and Jeff and Ryan on 3/18/20. In the office Amy, Jessie and Hillary. Everyone was courteous, friendly, professional and just all around great to work with. I will recommend this company to everyone I know. Five stars are not enough, I give them ten stars. Thank you so very, very much.
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By Robert F. on 03/19/20
Courteous, clean, friendly and answered all my questions. Completely cleaned up the work area.
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Select any employee to see all their reviews.

Ivan P
13 Years
Rating:
135 total reviews!
Noah M
1 Year
Rating:
88 total reviews!
Brittney H
Customer Service Rep.
1 Year
Rating:
(178 total reviews)
Whitney M
Customer Service Rep.
3 Years
Rating:
(162 total reviews)
Lisa B
Customer Service Rep.
1 Year
Rating:
(116 total reviews)
Cameron W
Customer Service Rep.
Rating:
(112 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Progressive Service Company has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Progressive Service Company. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Ivan P has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
135 total reviews
By Valda A. on 11/11/18
10 star rating he was so good. Wore booties over shoes, put tarps down to protect stove while installing a new microwave that had been installed incorrectly by another company. He sealed vent. Very polite and cleaned up after himself..I wish all service men woul...
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10 star rating he was so good. Wore booties over shoes, put tarps down to protect stove while installing a new microwave that had been installed incorrectly by another company. He sealed vent. Very polite and cleaned up after himself..I wish all service men would be as conscientious and clean and polite!!!!!
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By Susan A. on 10/25/18
great service, knowledgable, efficient and very polite he"definitely A KEEPER!

By Frederick B. on 09/29/18
Ivan from Progressive Service Company is an excellent plumber. He handled a tough 30-year old cast iron toilet floor flange repair job with ease enabling a new toilet to be securely mounted. His innovative repair solution saved us from having to resort to a very ...
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Ivan from Progressive Service Company is an excellent plumber. He handled a tough 30-year old cast iron toilet floor flange repair job with ease enabling a new toilet to be securely mounted. His innovative repair solution saved us from having to resort to a very expensive cast iron pipe replacement project that would have required breaking up a section of concrete slab. Ivan is polite, courteous, and will take the time to explain what he is doing. We are very pleased with Ivan's work and Progressive Service Company. We will definitely use Progressive in the future and request that Ivan be assigned to the job.
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By FREDERICK G. on 09/26/18
Ivan, is the perfect Tech - professional, efficient, and quick!

By Nancy S. on 09/19/18
Ivan was prompt, courteous, professional, and skilled, and I would highly recommend him. Even though it was a tricky installation due to the size of the dishwasher and the size of the space to house it, Ivan spent the extra time and effort to make it all work. When...
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Ivan was prompt, courteous, professional, and skilled, and I would highly recommend him. Even though it was a tricky installation due to the size of the dishwasher and the size of the space to house it, Ivan spent the extra time and effort to make it all work. When he left, the dishwasher looked beautiful and was working well. He did a great job!
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By Foray K. on 09/16/18
Ivan replaced our two toilets in a timely and professional manner. We are very satisfied with the job he did and we'll recommend Ivan and his company to anyone looking for a reliable plumber.

By JOHN F. on 09/11/18
Very professional, knowledgeable and hard working. It was a pleasure working with him.

By patty b. on 09/11/18
Ivan was professional & very friendly. He explained everything to me.

By Tee b. on 09/11/18
I had an appointment today to install a dishwasher. I was given a call to meet with exact eta. My install tech, Ivan was personable, knowledgeable and friendly. He walked me through the beginning of the installation, ie shutting off the water and circuit. Afte...
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I had an appointment today to install a dishwasher. I was given a call to meet with exact eta. My install tech, Ivan was personable, knowledgeable and friendly. He walked me through the beginning of the installation, ie shutting off the water and circuit. After he was done he cleaned up and walked me through how to use the appliance...5 stars isn't enough!!!
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By Matt K. on 09/07/18
Ivan was great!

By Kathryn A. on 09/07/18
Ivan did a very good job in installing a new dishwasher. The area was spotless when he left, the dishwasher works well, he was very helpful in explaining new features to me, and his personality is great which really helped.

By Barbara K. on 09/04/18
Ivan was personable, knowledgeable and on time. He explained everything and did a great job. Thank you, Ivan

By ELAINE B. on 08/30/18
Ivan was very professional, courteous and helpful above and beyond expected.

By Diana C. on 08/17/18
Ivan was fantastic. Will definitely choose Progressive again!

By Bruce Huckle @Lowes I. on 08/10/18
Trustworthy service

By Danny Collins @Lowes I. on 07/20/18
Ivan installed our new dishwasher and microwave and he was on time, very professional and polite and did a phenomenal job, and cleaned up from start to finish. Thanks again for the great job, would use and recommend these guys again for sure!

By Margaret R. on 07/14/18
Ivan did an awesome job. He was very professional and very quick. When he finished installing the kitchen faucet, he cleaned up very well. He also showed me how to use it since it had motion sensors. I was very impressed with his service and would definitely use him again.

By L.G. S. on 07/02/18
Ivan did an Awesome job with the installation and keeping me informed on what he was doing during the process!

By John C. on 06/12/18
Ivan was knowledgeable, thorough and courteous. I will definitely use Progressive again because of the impression he made.

By Mary benejam O. on 06/10/18
Very professional & diligent. Ivan did a great job.
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