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By David B. on 12/13/19
Called at 9:28 tonight phone is still ringing 877 325 0180, not a peep over 14 mins.

By Mary L. on 12/09/19
Cody and Joey Did a perfect Job! They were so courteous! Went above and beyond to help! Difficult situation went smoothly! I would recommend them to anyone! Thank you Cody and Joey! Make sure you use Cody C

By Eric D. on 12/04/19
I needed a toilet install, so I used Progressive Service Company. I wasn't familiar with Progressive Company, but the company works with Lowe's and Home Depot. Anyway, Kevin and Shane of Progressive Service Company did a great job. The two removed my old toilet,...
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I needed a toilet install, so I used Progressive Service Company. I wasn't familiar with Progressive Company, but the company works with Lowe's and Home Depot. Anyway, Kevin and Shane of Progressive Service Company did a great job. The two removed my old toilet, installed the new one, and explained the installation warranty. I thought the toilet installation would take a lot longer but they were finished in no time, and I was able to make my meeting for work. If you need a toilet install, I highly recommend them.
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By Kimberly B. on 12/04/19
Extremely pleased with this team!! Were punctual and kind and very informative! Highly recommend!!

By Eileen F. on 12/02/19
Kevin C. was courteous, efficient, and overall did an excellent job. Thank you.

By Mary H. on 12/02/19
Kevin arrived on time and after assessing the work to be done, he promptly went to work removing the old dishwasher. He knew exactly what to do without having to glance at the installation manual before installing the new dishwasher. The dishwasher water hose deliv...
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Kevin arrived on time and after assessing the work to be done, he promptly went to work removing the old dishwasher. He knew exactly what to do without having to glance at the installation manual before installing the new dishwasher. The dishwasher water hose delivered with the dishwasher was broken. Fortunately, he had one on his truck so there was no downtime to go get another one. Kevin was professional and pleasant. When he finished the installation, although there was hardly any debris on the floor, he offered to clean it up. He gave me a quick demo of how to use the new dishwasher before he left. Kevin reflects well on Progressive Service as a company that offers a very high level of service to its customers.
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By Jim Moore- H. on 11/26/19
Out of the blocks they were very good, sincere and I felt good about it. But, when I called to get an update on my service call, which was scheduled for 10:00am to 1:00pm, 2 hours and 48 minutes had passed of their 3 hour window. I did receive a call 40 minutes ...
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Out of the blocks they were very good, sincere and I felt good about it. But, when I called to get an update on my service call, which was scheduled for 10:00am to 1:00pm, 2 hours and 48 minutes had passed of their 3 hour window. I did receive a call 40 minutes later and the CSR stated that the service tech got tied up on he call before mine. They stated that I would get a call when he was on the way. Well, 3 more hours had passed, my day was blown so I called and cancelled. By the way...it was now 3:56pm...I
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By Joseph L. on 11/23/19
Marcus Carter did a fantastic job installing dishwasher. Punctual to the minute, knowledgeable and friendly, answered all my questions, even showed me all the features like a car salesman. You can tell he’s a perfectionist.

By Leonard W. on 11/23/19
Noah M. of Progressive Service Company in Wake County, NC gets an A+ for his recent installation of a garbage disposal in our home in Raleigh. He was prompt, very polite, personable and knew his business in installing the disposal/incinerator. My wife and I salute...
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Noah M. of Progressive Service Company in Wake County, NC gets an A+ for his recent installation of a garbage disposal in our home in Raleigh. He was prompt, very polite, personable and knew his business in installing the disposal/incinerator. My wife and I salute Progressive Service Company for having such a responsible and professional technician on their staff. Leonard & Janet Wilson
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By LaTanya R. on 11/23/19
Excellent company

By Thomas E. on 11/14/19
5 star service. Great customer experience. Kevin C went above and beyond! Highly recommend.

By Kristina Trujillo S. on 11/14/19
Really helpful, super friendly, left no mess and installed dishwasher quickly. Great experience

By Kevin T. on 11/14/19
Shane B. was on time for both scheduled appointments, he was very professional and courteous and performed an outstanding plumbing job at my home. he answered all my questions with great feedback and helpful hints/suggestions to maintain the work that was done. I ...
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Shane B. was on time for both scheduled appointments, he was very professional and courteous and performed an outstanding plumbing job at my home. he answered all my questions with great feedback and helpful hints/suggestions to maintain the work that was done. I would definitely use and recommend Progressive service company for plumbing needs.
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By Kathy C. on 11/10/19
Best in class. Explained everything as it was done. Definitely will use them again

By Marybeth S. on 11/08/19
Noah installed our dishwasher today, he was amazing. Not only did he install the dishwasher, he replaced our sink valves and let my two little boys watch.

By michael c. on 11/05/19
darryl, and his crew (three gentlmen) were the best . whole house heat and air, and it was cold outside.start at 9am finish at 5pm.everything works and they did what had to be done.it is all new and works great. JUST LIKE IN THE OLD DAYS------------------------THAN...
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darryl, and his crew (three gentlmen) were the best . whole house heat and air, and it was cold outside.start at 9am finish at 5pm.everything works and they did what had to be done.it is all new and works great. JUST LIKE IN THE OLD DAYS------------------------THANK YOU ALL PS. LISA IN THE OFFICE KNOWS TAKES ALL THE WOORIES OUT OF HAVING NO HEAT . THANK YOU.
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By Sue B. on 11/02/19
Kevin was very efficient and knowledgeable. He arrived a little ahead of schedule. He explained the operation of the new dishwasher.

By Gay D. on 11/02/19
The entire team at Progressive Services was professor and worked very hard to repair my water/flooring problem. Jimmie was the lead technician and he was wonderful to work with. He was patient, trusting and very knowledgeable. I Would highly recommend Jimmie and his company

By Kathy F. on 11/01/19
Nolan and Randy installed three kitchen appliances for us today. They are knowledgeable, professional and very courteous. When we had a hiccup with installing the cooktop, they problem solved and made sure the issue was resolved. I highly recommend this duo!

By Randy S. on 10/31/19
Noah M. did a great job in installing our dishwasher. He called about 45 minutes before arriving. He was face with some challenges in the installation but explained all of the problems thoroughly and with my approval was able to proceed. He was very courteous and p...
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Noah M. did a great job in installing our dishwasher. He called about 45 minutes before arriving. He was face with some challenges in the installation but explained all of the problems thoroughly and with my approval was able to proceed. He was very courteous and professional and worked very hard the entire time he was here.
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Select any employee to see all their reviews.

Trevor W
5 Years
Rating:
(22 total reviews)
Cody N
1 Year
Rating:
(21 total reviews)
Mike A
4 Years
Rating:
(21 total reviews)
Zac B
2 Years
Rating:
(20 total reviews)
Brandon H
6 Years
Rating:
(19 total reviews)
Bill U
1 Year
Rating:
(19 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Progressive Service Company has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Emily B has a 5-Star average rating and a total of 90 total reviews
90 total reviews
By Ted P. on 03/08/17
Steve from Progressive came out first thing yesterday morning and fixed our leaky toilet in less than an hour. We have had Steve out before, and he was just as professional and helpful as he has been in the past. We were very satisfied with his work. I was a bit...
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Steve from Progressive came out first thing yesterday morning and fixed our leaky toilet in less than an hour. We have had Steve out before, and he was just as professional and helpful as he has been in the past. We were very satisfied with his work. I was a bit surprised at the cost, but I was very happy that the problem was resolved quickly!
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By Clint N. on 02/24/17
Excellent job by all involved!

By David M. on 02/22/17
Pricing was out rages for the simple toilet work that needed to be done.

By Jennifer Baker Electrical S. on 02/21/17
I've always had a great experience with this company and when our new house needed some TLC, I knew who to call. On time service; friendly, capable technicians; work done in a timely manner - I feel we are in good hands. Great work as always. We had to have a new H...
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I've always had a great experience with this company and when our new house needed some TLC, I knew who to call. On time service; friendly, capable technicians; work done in a timely manner - I feel we are in good hands. Great work as always. We had to have a new HVAC unit and ducting installed. The team was on time, courteous, knowledgeable and we couldn't be happier. Thank you Progressive!
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By Virginia P. on 02/16/17
(no comment)

By Amy V. on 02/16/17
Emily was able to schedule me the very day I called. She assessed wether one or two electricians would be needed due to the fixture being mounted. She was very easy to work with on the phone. Michael did an excellent job with hanging an oversized ceiling mount f...
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Emily was able to schedule me the very day I called. She assessed wether one or two electricians would be needed due to the fixture being mounted. She was very easy to work with on the phone. Michael did an excellent job with hanging an oversized ceiling mount fixture covered in chains of crystals. The fixture was a much bigger job than I expected, including partial assembly. Michael didn't hesitate and was able to complete the entire job quickly. He knew his stuff, tackled the job in a timely manner, cleaned up after he finished and charged a reasonable fee.
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By Elisabeth B. on 02/16/17
Called to have a smoke alarm replaced and had an appointment made for the same day. Two technicians came out and went to work immediately. Both techs were professional and got the job done. Very good job; will definitely use this company again.

By Debra C. on 02/15/17
Very courteous staff. The electrician, *****, who did the electrical inspection was very friendly, professional, and knowledgeable. The inspection cost was reasonable and less than other places I checked.

By Mike S. on 02/10/17
I have used Progressive for both HVAC repair & new installation & most recently for electrical repairs. Their level of service is unparalleled & their fee for services rendered was very reasonable. Jonathan Browning was the electrician & he was very professional in...
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I have used Progressive for both HVAC repair & new installation & most recently for electrical repairs. Their level of service is unparalleled & their fee for services rendered was very reasonable. Jonathan Browning was the electrician & he was very professional in performing the repairs at my house & cleaned up the debris perfectly. The office staff scheduling the appointments does a fantastic job & they confirm their tech's are going to show up on time or they provide plenty of notice if for some reason they are going to be late which was quite helpful to me since I had to leave my job to be home when Progressive arrived. One of the best things about Progressive is they can handle many different components of a home--HVAC-Electrical & Plumbing!
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By Neil Krebs Electrical S. on 02/06/17
Installed new replacement air conditioner - outside condenser, interior evaporation coil, refrigerant lines, new programmable thermostat - with professional care and minimal disruption to family environment. They were courteous, careful and offered whatever extra h...
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Installed new replacement air conditioner - outside condenser, interior evaporation coil, refrigerant lines, new programmable thermostat - with professional care and minimal disruption to family environment. They were courteous, careful and offered whatever extra help was needed to complete the installation. The final result met and exceeded our expectation. There are many companies that can provide the same equipment, but Progressive Service also provides experienced personnel who go the extra mile and more, to provide customer satisfaction. I would recommend them to anyone. Incidentally, their cost was below other competing companies.
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