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By Charles D. on 01/10/20
Kevin installed our new dishwasher in record time - I'm sure his next job could be on a pit crew for NASCAR. Additionally, the job was performed professionally - clean and patient with operation instructions for first use. Excellent job - highly recommend Progress...
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Kevin installed our new dishwasher in record time - I'm sure his next job could be on a pit crew for NASCAR. Additionally, the job was performed professionally - clean and patient with operation instructions for first use. Excellent job - highly recommend Progressive for appliance installs. Like
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By Craig B. on 12/24/19
Excellent service from start to finish... very through; they even checked prior Samsung installations to make sure they were done right

By Rick J. on 12/23/19
Jimmie provided excellent service mitigating my water leak. He is courteous a true professional.

By Alan S. on 12/20/19
Kevin performed exceptionally well with the installation of a microwave oven and toilet. He was quick, pleasant and went out of his way to be helpful. Kevin was the best!

By David B. on 12/13/19
Called at 9:28 tonight phone is still ringing 877 325 0180, not a peep over 14 mins.

By Mary L. on 12/09/19
Cody and Joey Did a perfect Job! They were so courteous! Went above and beyond to help! Difficult situation went smoothly! I would recommend them to anyone! Thank you Cody and Joey! Make sure you use Cody C

By Eric D. on 12/04/19
I needed a toilet install, so I used Progressive Service Company. I wasn't familiar with Progressive Company, but the company works with Lowe's and Home Depot. Anyway, Kevin and Shane of Progressive Service Company did a great job. The two removed my old toilet,...
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I needed a toilet install, so I used Progressive Service Company. I wasn't familiar with Progressive Company, but the company works with Lowe's and Home Depot. Anyway, Kevin and Shane of Progressive Service Company did a great job. The two removed my old toilet, installed the new one, and explained the installation warranty. I thought the toilet installation would take a lot longer but they were finished in no time, and I was able to make my meeting for work. If you need a toilet install, I highly recommend them.
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By Kimberly B. on 12/04/19
Extremely pleased with this team!! Were punctual and kind and very informative! Highly recommend!!

By Eileen F. on 12/02/19
Kevin C. was courteous, efficient, and overall did an excellent job. Thank you.

By Mary H. on 12/02/19
Kevin arrived on time and after assessing the work to be done, he promptly went to work removing the old dishwasher. He knew exactly what to do without having to glance at the installation manual before installing the new dishwasher. The dishwasher water hose deliv...
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Kevin arrived on time and after assessing the work to be done, he promptly went to work removing the old dishwasher. He knew exactly what to do without having to glance at the installation manual before installing the new dishwasher. The dishwasher water hose delivered with the dishwasher was broken. Fortunately, he had one on his truck so there was no downtime to go get another one. Kevin was professional and pleasant. When he finished the installation, although there was hardly any debris on the floor, he offered to clean it up. He gave me a quick demo of how to use the new dishwasher before he left. Kevin reflects well on Progressive Service as a company that offers a very high level of service to its customers.
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By Jim Moore- H. on 11/26/19
Out of the blocks they were very good, sincere and I felt good about it. But, when I called to get an update on my service call, which was scheduled for 10:00am to 1:00pm, 2 hours and 48 minutes had passed of their 3 hour window. I did receive a call 40 minutes ...
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Out of the blocks they were very good, sincere and I felt good about it. But, when I called to get an update on my service call, which was scheduled for 10:00am to 1:00pm, 2 hours and 48 minutes had passed of their 3 hour window. I did receive a call 40 minutes later and the CSR stated that the service tech got tied up on he call before mine. They stated that I would get a call when he was on the way. Well, 3 more hours had passed, my day was blown so I called and cancelled. By the way...it was now 3:56pm...I
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By Joseph L. on 11/23/19
Marcus Carter did a fantastic job installing dishwasher. Punctual to the minute, knowledgeable and friendly, answered all my questions, even showed me all the features like a car salesman. You can tell he’s a perfectionist.

By Leonard W. on 11/23/19
Noah M. of Progressive Service Company in Wake County, NC gets an A+ for his recent installation of a garbage disposal in our home in Raleigh. He was prompt, very polite, personable and knew his business in installing the disposal/incinerator. My wife and I salute...
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Noah M. of Progressive Service Company in Wake County, NC gets an A+ for his recent installation of a garbage disposal in our home in Raleigh. He was prompt, very polite, personable and knew his business in installing the disposal/incinerator. My wife and I salute Progressive Service Company for having such a responsible and professional technician on their staff. Leonard & Janet Wilson
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By LaTanya R. on 11/23/19
Excellent company

By Thomas E. on 11/14/19
5 star service. Great customer experience. Kevin C went above and beyond! Highly recommend.

By Kristina Trujillo S. on 11/14/19
Really helpful, super friendly, left no mess and installed dishwasher quickly. Great experience

By Kevin T. on 11/14/19
Shane B. was on time for both scheduled appointments, he was very professional and courteous and performed an outstanding plumbing job at my home. he answered all my questions with great feedback and helpful hints/suggestions to maintain the work that was done. I ...
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Shane B. was on time for both scheduled appointments, he was very professional and courteous and performed an outstanding plumbing job at my home. he answered all my questions with great feedback and helpful hints/suggestions to maintain the work that was done. I would definitely use and recommend Progressive service company for plumbing needs.
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By Kathy C. on 11/10/19
Best in class. Explained everything as it was done. Definitely will use them again

By Marybeth S. on 11/08/19
Noah installed our dishwasher today, he was amazing. Not only did he install the dishwasher, he replaced our sink valves and let my two little boys watch.

By michael c. on 11/05/19
darryl, and his crew (three gentlmen) were the best . whole house heat and air, and it was cold outside.start at 9am finish at 5pm.everything works and they did what had to be done.it is all new and works great. JUST LIKE IN THE OLD DAYS------------------------THAN...
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darryl, and his crew (three gentlmen) were the best . whole house heat and air, and it was cold outside.start at 9am finish at 5pm.everything works and they did what had to be done.it is all new and works great. JUST LIKE IN THE OLD DAYS------------------------THANK YOU ALL PS. LISA IN THE OFFICE KNOWS TAKES ALL THE WOORIES OUT OF HAVING NO HEAT . THANK YOU.
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Select any employee to see all their reviews.

Ivan P
13 Years
Rating:
135 total reviews!
Noah M
1 Year
Rating:
88 total reviews!
Brittney H
Customer Service Rep.
1 Year
Rating:
(178 total reviews)
Whitney M
Customer Service Rep.
3 Years
Rating:
(162 total reviews)
Lisa B
Customer Service Rep.
1 Year
Rating:
(116 total reviews)
Cameron W
Customer Service Rep.
Rating:
(112 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Progressive Service Company has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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David B has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
14 total reviews
I have lived in NC for about 22 years. I have about 14 years experience in the electrical field. My family is from Mexico and Texas. On my off time I enjoy doing things outside like working on my car, hiking, biking, and riding my motorcycle.
By Lucy Mantas @. on 07/21/18
The service was great. The technician was very polite and knowledgeable. I am still waiting to have my microwave installed.

By Willie G. on 08/02/17
August 1 David was sent out to switch our new dryer from rear to side vent. Being an electrician, rather than an appliance tech. or a heating and A/C person, he had no training in this. Knowing that we had been without a dryer for nearly two weeks, he went to work...
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August 1 David was sent out to switch our new dryer from rear to side vent. Being an electrician, rather than an appliance tech. or a heating and A/C person, he had no training in this. Knowing that we had been without a dryer for nearly two weeks, he went to work. With very little instructions to go by he figured it out and made it work. He did an excellent job. Progressive is very fortunate to have him as a team member. Not only was he very professional but was a pleasure to work with. Willie Glenn
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By A. B. on 07/21/17
David was the best installer/electrician we've ever had. He is conscientious, thorough, and careful, and he is friendly and an excellent communicator. He really made us feel like important customers. We hope to see him again. HIGHLY RECOMMENDED (and thanks to...
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David was the best installer/electrician we've ever had. He is conscientious, thorough, and careful, and he is friendly and an excellent communicator. He really made us feel like important customers. We hope to see him again. HIGHLY RECOMMENDED (and thanks to Progressive). Home Depot is lucky to use Progressive for its appliance installations, and Progressive is lucky to have David.
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By Gino P. on 06/24/17
We have used Progressive for our HVAC, plumbing, and electrical needs for the past 7 years since moving to this area. We obviously couldn't be more pleased. They are customer friendly always, priced fairly, and their technicians have all been superb. Recently, we n...
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We have used Progressive for our HVAC, plumbing, and electrical needs for the past 7 years since moving to this area. We obviously couldn't be more pleased. They are customer friendly always, priced fairly, and their technicians have all been superb. Recently, we needed electrical work done and David Benitez was our Progressive electrician...if you could have an electrician in your own family who you eagerly trust to do your electrical work, than ask for David.
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By Allie B. on 06/04/17
Progressive was able to get our over the range microwave installed the same day and did an amazing job keeping everything tidy! Loved the service!

By Andrew Haight Electrical P. on 04/07/17
Job well done.

By Jennifer Baker Electrical S. on 02/21/17
I've always had a great experience with this company and when our new house needed some TLC, I knew who to call. On time service; friendly, capable technicians; work done in a timely manner - I feel we are in good hands. Great work as always. We had to have a new H...
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I've always had a great experience with this company and when our new house needed some TLC, I knew who to call. On time service; friendly, capable technicians; work done in a timely manner - I feel we are in good hands. Great work as always. We had to have a new HVAC unit and ducting installed. The team was on time, courteous, knowledgeable and we couldn't be happier. Thank you Progressive!
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By Neil Krebs Electrical S. on 02/06/17
Installed new replacement air conditioner - outside condenser, interior evaporation coil, refrigerant lines, new programmable thermostat - with professional care and minimal disruption to family environment. They were courteous, careful and offered whatever extra h...
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Installed new replacement air conditioner - outside condenser, interior evaporation coil, refrigerant lines, new programmable thermostat - with professional care and minimal disruption to family environment. They were courteous, careful and offered whatever extra help was needed to complete the installation. The final result met and exceeded our expectation. There are many companies that can provide the same equipment, but Progressive Service also provides experienced personnel who go the extra mile and more, to provide customer satisfaction. I would recommend them to anyone. Incidentally, their cost was below other competing companies.
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By Jon S. on 09/25/16
David needed to run a new electrical line to accommodate a new air handler. The actual electrician work was straight forward, however, he needed to run the line from one side of the hallway to the other. He cut 3 holes in the wall and ceiling and saved the pieces...
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David needed to run a new electrical line to accommodate a new air handler. The actual electrician work was straight forward, however, he needed to run the line from one side of the hallway to the other. He cut 3 holes in the wall and ceiling and saved the pieces for me to make the repair work easier. It was a tough process of running the line up and over the hall, then insert it into a very tight breaker box. He did all of this very efficiently and cleaned up when completed. He waited for the installers to complete their work to ensure that there were no problems. All-in-all, I would highly recommend David. He is knowledgeable, professional and hard working. I was well pleased with his work.
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By Edward L. on 09/14/16
(no comment)

By David P. on 07/26/16
Thanks to ***** ******** we am most confident that any electrical repair made by him, can be done without any supervision by any manager on site. He is always on time and can be here in a quick flash when a major issue comes up. He gets the job done in the best cos...
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Thanks to ***** ******** we am most confident that any electrical repair made by him, can be done without any supervision by any manager on site. He is always on time and can be here in a quick flash when a major issue comes up. He gets the job done in the best cost efficient way and teaches management the best way to save on energy costs. His character speaks loudly about his professionalism and the ability to communicate very well. No matter what challenge given to him, he is able to complete the job in the most quickest way to help us save on the bottom line. No other vendor has the trust as we have on him and his ability.
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By Michael L. on 05/09/16
Excellent prompt service. Will use them again.

By Jim H. on 04/01/16
Despite at least 2 requests to the office manager (April) to meet and close on the job details, Progressive showed up on site completely by surprise. We had zero notification, or even a hint, that the work was being performed at that day. This caused great inc...
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Despite at least 2 requests to the office manager (April) to meet and close on the job details, Progressive showed up on site completely by surprise. We had zero notification, or even a hint, that the work was being performed at that day. This caused great inconvenience for me as I was away from home and needed to drive 50 miles (round trip) to come on site. This is just not an acceptable way to conduct business. The installation team (led by Dave) was certainly courteous and skilled and hard working. However, the most significant problem (lighting stairs) was left for me to figure out. Fortunately, I did some quick on-line research and recognized that flood lights were the solution. Dave concurred, and then did a great job to get the flood lights and finish installation that same day. I am appreciate of the job by the installation team, however, scheduling communication from the office staff was non-existent. Then you actually have the audacity to sent us a survey about it. Well, at least you are trying.
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By Angela H. on 03/28/16
I recently had some work done with Progressive Electrical and was having some problems with one of the light fixtures that was replaced. They scheduled David to come out and take a look at it. He was very professional and FAST! Come to find out there was a manufact...
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I recently had some work done with Progressive Electrical and was having some problems with one of the light fixtures that was replaced. They scheduled David to come out and take a look at it. He was very professional and FAST! Come to find out there was a manufacturer problem with the ballast, but it was fixed under Progressives warranty. I was very happy that they were so willing to fix it without giving me any hassles! Thank You Progressive and thank you David!
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