CALL TO SCHEDULE
(877) 325-0180
By Gwyn S. on 07/23/20
Tevin was a outstanding tech, install was quick hooked up right and he also had a great attitude.

By Scott P. on 07/22/20
Service was good. All details with the insurance company were handled and they Jimmie communicated well with me. Very professional

By Helen R. on 07/08/20
Cody and Joey saved the day! If you had 6 stars I would give them 6 stars. I had an emergency created by another plumbing company. They came right away, diagnosed the problem, and fixed it same day. They were awesome!!!!

By Shirley N. on 06/09/20
Marcus was great! He answered all of my questions about what he was doing and why he had to do it. If I need anything else I definitely will call your company

By Joel P. on 06/04/20
Cody & Joey were excellent!!!!

By Amanda Mckee S. on 06/01/20
Marcus Carter was hands down the most professional and knowledgeable appliance technician. He found a defect in my new dishwasher, took the initiative to call Lowe’s and arrange for a replacement and returned an hour later with a fully functional model. He the...
(View More)
Marcus Carter was hands down the most professional and knowledgeable appliance technician. He found a defect in my new dishwasher, took the initiative to call Lowe’s and arrange for a replacement and returned an hour later with a fully functional model. He then explained every feature and made sure the unit was working prior to leaving. Thank you!
(View Less)

By Greg C. on 05/22/20
Cody and Joey came out to evaluate a new refrigerator install issue at our new home which was done by another installer. They found that the water line was pinched and not originally configured in the correct manner. A new line was put on and everything was fine....
(View More)
Cody and Joey came out to evaluate a new refrigerator install issue at our new home which was done by another installer. They found that the water line was pinched and not originally configured in the correct manner. A new line was put on and everything was fine. They were both friendly and professional. Do not hesitate to call Progressive Service Company with any repair issues. They did a first rate job.
(View Less)

By randy c. on 05/03/20
CJ is always the best, knows What & How to complete the job. This is a least the 10th job he has completed for me.Thanks CJ & Progressive. Randy in Raleigh

By frank m. on 05/01/20
I do not know about the company. I am here to review Marcus. He arrived at the house on time to install an over range microwave my wife and I purchased from home depot. He was courteous, friendly and professional. His work was clean, and steady. He knew exactly wha...
(View More)
I do not know about the company. I am here to review Marcus. He arrived at the house on time to install an over range microwave my wife and I purchased from home depot. He was courteous, friendly and professional. His work was clean, and steady. He knew exactly what he was doing, then he made sure everything was working as it should. Well done Marcus.
(View Less)

By Larry S. on 04/30/20
Progressive Service Company and John Did a excellent with on time and replacement of the water heater we are up and have hot water. Thanks to John and the team.

By Kenneth on 03/27/20
Kraig was very knowledgeable and very efficient in doing our Generator. He explained everything. He also cleaned up after himself. He worked very well with his co-worker Dustin installing our generator. Brandon and Eduardo did a great job installing the gas lines a...
(View More)
Kraig was very knowledgeable and very efficient in doing our Generator. He explained everything. He also cleaned up after himself. He worked very well with his co-worker Dustin installing our generator. Brandon and Eduardo did a great job installing the gas lines as well. In all the whole team was great and did a great job.
(View Less)

By Jeffrey M. on 03/24/20
The scheduler at Progressive called me within ten minutes of my call to Home Depot. Jonathan Burke arrived within three hours. He called me first and stated he would be here in twenty minutes and he was. Jonathan was very knowledgeable. I told him the way I would i...
(View More)
The scheduler at Progressive called me within ten minutes of my call to Home Depot. Jonathan Burke arrived within three hours. He called me first and stated he would be here in twenty minutes and he was. Jonathan was very knowledgeable. I told him the way I would install it and he explained why he would do it different. At that point I left it all to him. My house was not to code and he told me what was needed to be up to code. He offered to install out of code but I would need to sign away my warranty giving me the option of saving money. Of course, I told him to bring it to code and he quoted me the price. He helped me order the parts I needed from Home Depot. One part wasn't available and he gave me options there. His company was out of the mounting blocks so he went to a stone company a bought one so he could install it same day. He ran around getting the parts needed and worked until 8:30 pm installing it so I would have hot water that night. He took pictures of the installation so I wouldn't have to crawl down into the muddy crawlspace. His installation was great. I worked HVAC in my younger days and I was impressed with the quality of his workmanship. He hauled away all the trash and the old unit. He kept my porch and dining area he was in very clean wearing booties or taking off his shoes every time he had to come to the door or in the house. The price I paid was what he quoted and very reasonable. I would not hesitate to call on him again for all my HVAC needs. I know they do other stuff but I'm not certain what else they do. Do yourself a favor and call Progressive. And if you are in Western NC ask for Jonathan, you will not be disappointed!!!
(View Less)

By Denice R S. on 03/23/20
Progressive installed two commodes in my home and did an excellent job. Tevin and his partner Dayman were prompt, courteous, efficent and did an excellent job.Tevin was very meticulous in caulking on my hardwood floors around the commode.Very happy with the finished job.

By Frances V P. on 03/20/20
I cannot say enough good things about the employees of this company. In the field, Brent and James on 3/16/20, Brian and Nick on 3/17/20, and Jeff and Ryan on 3/18/20. In the office Amy, Jessie and Hillary. Everyone was courteous, friendly, professional and just a...
(View More)
I cannot say enough good things about the employees of this company. In the field, Brent and James on 3/16/20, Brian and Nick on 3/17/20, and Jeff and Ryan on 3/18/20. In the office Amy, Jessie and Hillary. Everyone was courteous, friendly, professional and just all around great to work with. I will recommend this company to everyone I know. Five stars are not enough, I give them ten stars. Thank you so very, very much.
(View Less)

By Robert F. on 03/19/20
Courteous, clean, friendly and answered all my questions. Completely cleaned up the work area.

By Mike C. on 03/09/20
Jimmie and team have been fantastic helping me with a water loss at my home. They are very professional and care tremendously about good customer service. I can’t thank the team enough.

By Gisela W. on 03/05/20
JASON AND JOHN DID A GREAT JOB, FIXING A WATER LEAK UNDER MY DRIVE WAY.THE LAYED A NEW PIPE UNDER MY DRIVE WAY IN THE GROUND, BY CONNECTING IT TO THE METER.AND ON THE OPPOSITE SIDE TO THE EXISTING CABLE. THEY USED A BOBCAT TO GET IT DONE.THEY. THEY WERE POLITE AND...
(View More)
JASON AND JOHN DID A GREAT JOB, FIXING A WATER LEAK UNDER MY DRIVE WAY.THE LAYED A NEW PIPE UNDER MY DRIVE WAY IN THE GROUND, BY CONNECTING IT TO THE METER.AND ON THE OPPOSITE SIDE TO THE EXISTING CABLE. THEY USED A BOBCAT TO GET IT DONE.THEY. THEY WERE POLITE AND A HAPPY TEAM! I ENJOYED THEM
(View Less)

By Kathy H. on 03/02/20
Kevin C. recently installed a new dishwasher in our home. He was skillful, knowledgeable, and efficient as he worked. It was evident that his many years of experience in plumbing, and his ten years of installing dishwashers, enabled him to professionally and conf...
(View More)
Kevin C. recently installed a new dishwasher in our home. He was skillful, knowledgeable, and efficient as he worked. It was evident that his many years of experience in plumbing, and his ten years of installing dishwashers, enabled him to professionally and confidently install our dishwasher. I want to commend Kevin C. for his outstanding service. He represents Progressive well with his strong work ethic and personable manner.
(View Less)

By Ronald R. on 02/26/20
Michael Patterson installed our OTR microwave. He was here as promised. Completed the work quickly and professionally. Worked with me while I cleaned up the area before putting the range back in place. Made sure everything was working properly and with help we ...
(View More)
Michael Patterson installed our OTR microwave. He was here as promised. Completed the work quickly and professionally. Worked with me while I cleaned up the area before putting the range back in place. Made sure everything was working properly and with help we figured out how to set the clock on the microwave. Overall very pleased with his professionalism and politeness.
(View Less)

By Erika M. on 02/26/20
Marcus C. installed my new water heater. His prompt, professional, and very knowledgeable. I would highly recommend him for service installation.
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
(877) 325-0180

Select any employee to see all their reviews.

Ivan P
13 Years
Rating:
135 total reviews!
Noah M
1 Year
Rating:
88 total reviews!
Brittney H
Customer Service Rep.
1 Year
Rating:
(178 total reviews)
Whitney M
Customer Service Rep.
3 Years
Rating:
(162 total reviews)
Lisa B
Customer Service Rep.
1 Year
Rating:
(116 total reviews)
Cameron W
Customer Service Rep.
Rating:
(112 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Progressive Service Company has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
(877) 325-0180

Customer service is always a top priority at Progressive Service Company. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
(877) 325-0180
David B has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
14 total reviews
I have lived in NC for about 22 years. I have about 14 years experience in the electrical field. My family is from Mexico and Texas. On my off time I enjoy doing things outside like working on my car, hiking, biking, and riding my motorcycle.
By Lucy Mantas @. on 07/21/18
The service was great. The technician was very polite and knowledgeable. I am still waiting to have my microwave installed.

By Willie G. on 08/02/17
August 1 David was sent out to switch our new dryer from rear to side vent. Being an electrician, rather than an appliance tech. or a heating and A/C person, he had no training in this. Knowing that we had been without a dryer for nearly two weeks, he went to work...
(View More)
August 1 David was sent out to switch our new dryer from rear to side vent. Being an electrician, rather than an appliance tech. or a heating and A/C person, he had no training in this. Knowing that we had been without a dryer for nearly two weeks, he went to work. With very little instructions to go by he figured it out and made it work. He did an excellent job. Progressive is very fortunate to have him as a team member. Not only was he very professional but was a pleasure to work with. Willie Glenn
(View Less)

By A. B. on 07/21/17
David was the best installer/electrician we've ever had. He is conscientious, thorough, and careful, and he is friendly and an excellent communicator. He really made us feel like important customers. We hope to see him again. HIGHLY RECOMMENDED (and thanks to...
(View More)
David was the best installer/electrician we've ever had. He is conscientious, thorough, and careful, and he is friendly and an excellent communicator. He really made us feel like important customers. We hope to see him again. HIGHLY RECOMMENDED (and thanks to Progressive). Home Depot is lucky to use Progressive for its appliance installations, and Progressive is lucky to have David.
(View Less)

By Gino P. on 06/24/17
We have used Progressive for our HVAC, plumbing, and electrical needs for the past 7 years since moving to this area. We obviously couldn't be more pleased. They are customer friendly always, priced fairly, and their technicians have all been superb. Recently, we n...
(View More)
We have used Progressive for our HVAC, plumbing, and electrical needs for the past 7 years since moving to this area. We obviously couldn't be more pleased. They are customer friendly always, priced fairly, and their technicians have all been superb. Recently, we needed electrical work done and David Benitez was our Progressive electrician...if you could have an electrician in your own family who you eagerly trust to do your electrical work, than ask for David.
(View Less)

By Allie B. on 06/04/17
Progressive was able to get our over the range microwave installed the same day and did an amazing job keeping everything tidy! Loved the service!

By Andrew Haight Electrical P. on 04/07/17
Job well done.

By Jennifer Baker Electrical S. on 02/21/17
I've always had a great experience with this company and when our new house needed some TLC, I knew who to call. On time service; friendly, capable technicians; work done in a timely manner - I feel we are in good hands. Great work as always. We had to have a new H...
(View More)
I've always had a great experience with this company and when our new house needed some TLC, I knew who to call. On time service; friendly, capable technicians; work done in a timely manner - I feel we are in good hands. Great work as always. We had to have a new HVAC unit and ducting installed. The team was on time, courteous, knowledgeable and we couldn't be happier. Thank you Progressive!
(View Less)

By Neil Krebs Electrical S. on 02/06/17
Installed new replacement air conditioner - outside condenser, interior evaporation coil, refrigerant lines, new programmable thermostat - with professional care and minimal disruption to family environment. They were courteous, careful and offered whatever extra h...
(View More)
Installed new replacement air conditioner - outside condenser, interior evaporation coil, refrigerant lines, new programmable thermostat - with professional care and minimal disruption to family environment. They were courteous, careful and offered whatever extra help was needed to complete the installation. The final result met and exceeded our expectation. There are many companies that can provide the same equipment, but Progressive Service also provides experienced personnel who go the extra mile and more, to provide customer satisfaction. I would recommend them to anyone. Incidentally, their cost was below other competing companies.
(View Less)

By Jon S. on 09/25/16
David needed to run a new electrical line to accommodate a new air handler. The actual electrician work was straight forward, however, he needed to run the line from one side of the hallway to the other. He cut 3 holes in the wall and ceiling and saved the pieces...
(View More)
David needed to run a new electrical line to accommodate a new air handler. The actual electrician work was straight forward, however, he needed to run the line from one side of the hallway to the other. He cut 3 holes in the wall and ceiling and saved the pieces for me to make the repair work easier. It was a tough process of running the line up and over the hall, then insert it into a very tight breaker box. He did all of this very efficiently and cleaned up when completed. He waited for the installers to complete their work to ensure that there were no problems. All-in-all, I would highly recommend David. He is knowledgeable, professional and hard working. I was well pleased with his work.
(View Less)

By Edward L. on 09/14/16
(no comment)

By David P. on 07/26/16
Thanks to ***** ******** we am most confident that any electrical repair made by him, can be done without any supervision by any manager on site. He is always on time and can be here in a quick flash when a major issue comes up. He gets the job done in the best cos...
(View More)
Thanks to ***** ******** we am most confident that any electrical repair made by him, can be done without any supervision by any manager on site. He is always on time and can be here in a quick flash when a major issue comes up. He gets the job done in the best cost efficient way and teaches management the best way to save on energy costs. His character speaks loudly about his professionalism and the ability to communicate very well. No matter what challenge given to him, he is able to complete the job in the most quickest way to help us save on the bottom line. No other vendor has the trust as we have on him and his ability.
(View Less)

By Michael L. on 05/09/16
Excellent prompt service. Will use them again.

By Jim H. on 04/01/16
Despite at least 2 requests to the office manager (April) to meet and close on the job details, Progressive showed up on site completely by surprise. We had zero notification, or even a hint, that the work was being performed at that day. This caused great inc...
(View More)
Despite at least 2 requests to the office manager (April) to meet and close on the job details, Progressive showed up on site completely by surprise. We had zero notification, or even a hint, that the work was being performed at that day. This caused great inconvenience for me as I was away from home and needed to drive 50 miles (round trip) to come on site. This is just not an acceptable way to conduct business. The installation team (led by Dave) was certainly courteous and skilled and hard working. However, the most significant problem (lighting stairs) was left for me to figure out. Fortunately, I did some quick on-line research and recognized that flood lights were the solution. Dave concurred, and then did a great job to get the flood lights and finish installation that same day. I am appreciate of the job by the installation team, however, scheduling communication from the office staff was non-existent. Then you actually have the audacity to sent us a survey about it. Well, at least you are trying.
(View Less)

By Angela H. on 03/28/16
I recently had some work done with Progressive Electrical and was having some problems with one of the light fixtures that was replaced. They scheduled David to come out and take a look at it. He was very professional and FAST! Come to find out there was a manufact...
(View More)
I recently had some work done with Progressive Electrical and was having some problems with one of the light fixtures that was replaced. They scheduled David to come out and take a look at it. He was very professional and FAST! Come to find out there was a manufacturer problem with the ballast, but it was fixed under Progressives warranty. I was very happy that they were so willing to fix it without giving me any hassles! Thank You Progressive and thank you David!
(View Less)
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.