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By Jena M. on 11/18/21
John M. was great! He solved our problem with perseverance, creativity and professionalism. Highly recommended!

By Jennifer F. on 11/01/21
In order to keep it brief, Contacted Progressive Service Company to perform an compliance inspection due to faulty non compliant work performed by Pipe Tech. Never have I ever encountered such poor workmanship of a water heater install. Due to previous great work...
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In order to keep it brief, Contacted Progressive Service Company to perform an compliance inspection due to faulty non compliant work performed by Pipe Tech. Never have I ever encountered such poor workmanship of a water heater install. Due to previous great work performed and knowledgeable plumber that I had the pleasure to encounter on a previous call, I would have never gotten the foul smell of gas vapors out of my home and garage. The vent was installed so badly that it was causing gas fumes to back into my garage. I give all the praise to plumber John Mayo for his great skill level and professionalism. Mr. John Mayo was able to immediately go right to the source that was causing the issue. Progressive Service Company was contacted and obtaining the parts necessary to replace the vent was expediated. Thanks to Mr. Mayo's knowledgeable and proficient skills. He was able to reinstall the vent line and reconfigure the piping to ensure that I did not go another night without hot water and ensured that no smell of gas was lingering behind. KUDOS to Mr. John Mayo of Progressive Service Company for such great work, professionalism, and beyond fantastic troubleshooting skills. Definitely will be requesting you for any work needed in the future.
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By Joe L. on 09/01/21
Excellent serviced provided by prompt, professional and personable technicians. I will definitely recommend them to my clients!

By Jane C. on 07/22/21
Cody did a great job removing and reinstalling a sink for us. He was on time, very professional, and did a beautiful job. Thank you, Cody!

By Alex W. on 07/03/21
We have an on demand water heater that is on the blink. Plumber Ivan and electrian Mitchell M. both came out and gave me excellent advise on a compex situation regarding what would be by best recourse in replacing the unit. Alex Weiss, silentdayzemusic.com

By Joseph B. on 06/15/21
Cody C was friendly, punctual, and professional. He made me feel confident in him and his work. He answered all my questions. I want to take advantage of his services for any of my future plumbing needs.

By Dale H. W. on 05/13/21
Cody and Nolan were very professional, worked well together, were patient and explained in detail the answers to my questions.

By Julia H. on 05/07/21
Evaluation of all plumbing systems - new house.

By Joe G. on 04/29/21
Cody and Nolan both done and outstanding job with the install of my water heater. You don't see this kind of service anymore. You need to make sure to take care of these two employees. If i had a plumbing business I would try and steal these guy's.

By James F. on 04/20/21
Chad was great, he initially discovered a ground problem with the kitchen GFI. He found this during the yearly service inspection. He found the potential problem but had to leave for another booking. WE scheduled him to come back in a few days. With further ...
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Chad was great, he initially discovered a ground problem with the kitchen GFI. He found this during the yearly service inspection. He found the potential problem but had to leave for another booking. WE scheduled him to come back in a few days. With further inspection and troubleshooting he found that that the groud problem was caused by an almost broken ground connection in a the dining room next to the problem GFI in the kitchen. It was amazing to see him trace the problem to a tack driven through a neutral wire in the crawl space that was most likely done during initial construction of the house. Chad not only found the problem but did his best to explain to me what he was doing as he was doing it. Progressive has a great employee who is not only "really" skilled at his craft but also has people skills to match.
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By Barbara C D. on 04/16/21
We had several water leaks and Progressive did an outstanding job, not only on the remediation, but the repair and plumbing. I have used them for plumbing needs ever since. Jimmie, who managed the job, was excellent.

By Crystal P. on 04/14/21
Cody was polite and professional. He and Nolan were timely, did a great install, and I will use them again.

By Cynthia S. on 04/09/21
Very nice and professional. Very helpful and knowledgable in water heaters.

By Alex N. on 02/23/21
We had Progressive install a new kitchen sink, disposal, and faucet in our home. Our plumber, Michael P., was polite, professional, and very knowledgeable. I cannot recommend Michael enough -- he was extremely kind and answered all our questions about our installat...
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We had Progressive install a new kitchen sink, disposal, and faucet in our home. Our plumber, Michael P., was polite, professional, and very knowledgeable. I cannot recommend Michael enough -- he was extremely kind and answered all our questions about our installation as well as offered advice about the disposal we had purchased. Thanks again, Michael!
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By Luke W. on 01/29/21
Kevin installed my new dishwasher, walked me through a few pre-existing issues with cabinet leveling and prior water damage to the floor, showed me pictures from when he took my old dishwasher out, and explained how to use the new one. He was professional, courteo...
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Kevin installed my new dishwasher, walked me through a few pre-existing issues with cabinet leveling and prior water damage to the floor, showed me pictures from when he took my old dishwasher out, and explained how to use the new one. He was professional, courteous, and didn't waste any time. Thanks Kevin!
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By Delia D. on 01/23/21
Progressive Serice Co sent a plumber out to fix my backed up plumbing line right away on a Saturday. John Mayo was knowledgeable, skilled and very professional. He did a great job diagnosing the problem. So glad I called them!

By Cheryl S. on 01/22/21
Kevin called and gave us a heads up when he was on the way to our home. He was very cheerful and pleasant.. He quickly installed our new garbage disposal, made sure we understood how to use and reset. Left no mess and he took the old disposal with him. Outstandi...
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Kevin called and gave us a heads up when he was on the way to our home. He was very cheerful and pleasant.. He quickly installed our new garbage disposal, made sure we understood how to use and reset. Left no mess and he took the old disposal with him. Outstanding customer service from making appointment to installation. Don't hesitate using Kevin and Progressive!
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By Deborah W. on 01/11/21
Awesome tech; friendly and professional

By Frank P. on 01/11/21
Kevin, called and said he could arrive early , if that was ok. He came, and installed the new dishwasher, cleaned up after himself, and demonstrated the new unit's use

By Bill W. on 01/04/21
no comment
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(877) 325-0180

Select any employee to see all their reviews.

Ivan P
13 Years
Rating:
135 total reviews!
Kevin C
Rating:
95 total reviews!
Brittney H
Customer Service Rep.
1 Year
Rating:
(178 total reviews)
Whitney M
Customer Service Rep.
3 Years
Rating:
(162 total reviews)
Lisa B
Customer Service Rep.
1 Year
Rating:
(116 total reviews)
Cameron W
Customer Service Rep.
Rating:
(112 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Progressive Service Company has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Progressive Service Company. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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David B has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
15 total reviews
I have lived in NC for about 22 years. I have about 14 years experience in the electrical field. My family is from Mexico and Texas. On my off time I enjoy doing things outside like working on my car, hiking, biking, and riding my motorcycle.
By Jennifer F. on 11/01/21
In order to keep it brief, Contacted Progressive Service Company to perform an compliance inspection due to faulty non compliant work performed by Pipe Tech. Never have I ever encountered such poor workmanship of a water heater install. Due to previous great work...
(View More)
In order to keep it brief, Contacted Progressive Service Company to perform an compliance inspection due to faulty non compliant work performed by Pipe Tech. Never have I ever encountered such poor workmanship of a water heater install. Due to previous great work performed and knowledgeable plumber that I had the pleasure to encounter on a previous call, I would have never gotten the foul smell of gas vapors out of my home and garage. The vent was installed so badly that it was causing gas fumes to back into my garage. I give all the praise to plumber John Mayo for his great skill level and professionalism. Mr. John Mayo was able to immediately go right to the source that was causing the issue. Progressive Service Company was contacted and obtaining the parts necessary to replace the vent was expediated. Thanks to Mr. Mayo's knowledgeable and proficient skills. He was able to reinstall the vent line and reconfigure the piping to ensure that I did not go another night without hot water and ensured that no smell of gas was lingering behind. KUDOS to Mr. John Mayo of Progressive Service Company for such great work, professionalism, and beyond fantastic troubleshooting skills. Definitely will be requesting you for any work needed in the future.
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By Lucy Mantas @. on 07/21/18
The service was great. The technician was very polite and knowledgeable. I am still waiting to have my microwave installed.

By Willie G. on 08/02/17
August 1 David was sent out to switch our new dryer from rear to side vent. Being an electrician, rather than an appliance tech. or a heating and A/C person, he had no training in this. Knowing that we had been without a dryer for nearly two weeks, he went to work...
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August 1 David was sent out to switch our new dryer from rear to side vent. Being an electrician, rather than an appliance tech. or a heating and A/C person, he had no training in this. Knowing that we had been without a dryer for nearly two weeks, he went to work. With very little instructions to go by he figured it out and made it work. He did an excellent job. Progressive is very fortunate to have him as a team member. Not only was he very professional but was a pleasure to work with. Willie Glenn
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By A. B. on 07/21/17
David was the best installer/electrician we've ever had. He is conscientious, thorough, and careful, and he is friendly and an excellent communicator. He really made us feel like important customers. We hope to see him again. HIGHLY RECOMMENDED (and thanks to...
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David was the best installer/electrician we've ever had. He is conscientious, thorough, and careful, and he is friendly and an excellent communicator. He really made us feel like important customers. We hope to see him again. HIGHLY RECOMMENDED (and thanks to Progressive). Home Depot is lucky to use Progressive for its appliance installations, and Progressive is lucky to have David.
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By Gino P. on 06/24/17
We have used Progressive for our HVAC, plumbing, and electrical needs for the past 7 years since moving to this area. We obviously couldn't be more pleased. They are customer friendly always, priced fairly, and their technicians have all been superb. Recently, we n...
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We have used Progressive for our HVAC, plumbing, and electrical needs for the past 7 years since moving to this area. We obviously couldn't be more pleased. They are customer friendly always, priced fairly, and their technicians have all been superb. Recently, we needed electrical work done and David Benitez was our Progressive electrician...if you could have an electrician in your own family who you eagerly trust to do your electrical work, than ask for David.
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By Allie B. on 06/04/17
Progressive was able to get our over the range microwave installed the same day and did an amazing job keeping everything tidy! Loved the service!

By Andrew Haight Electrical P. on 04/07/17
Job well done.

By Jennifer Baker Electrical S. on 02/21/17
I've always had a great experience with this company and when our new house needed some TLC, I knew who to call. On time service; friendly, capable technicians; work done in a timely manner - I feel we are in good hands. Great work as always. We had to have a new H...
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I've always had a great experience with this company and when our new house needed some TLC, I knew who to call. On time service; friendly, capable technicians; work done in a timely manner - I feel we are in good hands. Great work as always. We had to have a new HVAC unit and ducting installed. The team was on time, courteous, knowledgeable and we couldn't be happier. Thank you Progressive!
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By Neil Krebs Electrical S. on 02/06/17
Installed new replacement air conditioner - outside condenser, interior evaporation coil, refrigerant lines, new programmable thermostat - with professional care and minimal disruption to family environment. They were courteous, careful and offered whatever extra h...
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Installed new replacement air conditioner - outside condenser, interior evaporation coil, refrigerant lines, new programmable thermostat - with professional care and minimal disruption to family environment. They were courteous, careful and offered whatever extra help was needed to complete the installation. The final result met and exceeded our expectation. There are many companies that can provide the same equipment, but Progressive Service also provides experienced personnel who go the extra mile and more, to provide customer satisfaction. I would recommend them to anyone. Incidentally, their cost was below other competing companies.
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By Jon S. on 09/25/16
David needed to run a new electrical line to accommodate a new air handler. The actual electrician work was straight forward, however, he needed to run the line from one side of the hallway to the other. He cut 3 holes in the wall and ceiling and saved the pieces...
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David needed to run a new electrical line to accommodate a new air handler. The actual electrician work was straight forward, however, he needed to run the line from one side of the hallway to the other. He cut 3 holes in the wall and ceiling and saved the pieces for me to make the repair work easier. It was a tough process of running the line up and over the hall, then insert it into a very tight breaker box. He did all of this very efficiently and cleaned up when completed. He waited for the installers to complete their work to ensure that there were no problems. All-in-all, I would highly recommend David. He is knowledgeable, professional and hard working. I was well pleased with his work.
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By Edward L. on 09/14/16
(no comment)

By David P. on 07/26/16
Thanks to ***** ******** we am most confident that any electrical repair made by him, can be done without any supervision by any manager on site. He is always on time and can be here in a quick flash when a major issue comes up. He gets the job done in the best cos...
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Thanks to ***** ******** we am most confident that any electrical repair made by him, can be done without any supervision by any manager on site. He is always on time and can be here in a quick flash when a major issue comes up. He gets the job done in the best cost efficient way and teaches management the best way to save on energy costs. His character speaks loudly about his professionalism and the ability to communicate very well. No matter what challenge given to him, he is able to complete the job in the most quickest way to help us save on the bottom line. No other vendor has the trust as we have on him and his ability.
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By Michael L. on 05/09/16
Excellent prompt service. Will use them again.

By Jim H. on 04/01/16
Despite at least 2 requests to the office manager (April) to meet and close on the job details, Progressive showed up on site completely by surprise. We had zero notification, or even a hint, that the work was being performed at that day. This caused great inc...
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Despite at least 2 requests to the office manager (April) to meet and close on the job details, Progressive showed up on site completely by surprise. We had zero notification, or even a hint, that the work was being performed at that day. This caused great inconvenience for me as I was away from home and needed to drive 50 miles (round trip) to come on site. This is just not an acceptable way to conduct business. The installation team (led by Dave) was certainly courteous and skilled and hard working. However, the most significant problem (lighting stairs) was left for me to figure out. Fortunately, I did some quick on-line research and recognized that flood lights were the solution. Dave concurred, and then did a great job to get the flood lights and finish installation that same day. I am appreciate of the job by the installation team, however, scheduling communication from the office staff was non-existent. Then you actually have the audacity to sent us a survey about it. Well, at least you are trying.
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By Angela H. on 03/28/16
I recently had some work done with Progressive Electrical and was having some problems with one of the light fixtures that was replaced. They scheduled David to come out and take a look at it. He was very professional and FAST! Come to find out there was a manufact...
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I recently had some work done with Progressive Electrical and was having some problems with one of the light fixtures that was replaced. They scheduled David to come out and take a look at it. He was very professional and FAST! Come to find out there was a manufacturer problem with the ballast, but it was fixed under Progressives warranty. I was very happy that they were so willing to fix it without giving me any hassles! Thank You Progressive and thank you David!
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