CALL TO SCHEDULE
(877) 325-0180
By Jena M. on 11/18/21
John M. was great! He solved our problem with perseverance, creativity and professionalism. Highly recommended!

By Jennifer F. on 11/01/21
In order to keep it brief, Contacted Progressive Service Company to perform an compliance inspection due to faulty non compliant work performed by Pipe Tech. Never have I ever encountered such poor workmanship of a water heater install. Due to previous great work...
(View More)
In order to keep it brief, Contacted Progressive Service Company to perform an compliance inspection due to faulty non compliant work performed by Pipe Tech. Never have I ever encountered such poor workmanship of a water heater install. Due to previous great work performed and knowledgeable plumber that I had the pleasure to encounter on a previous call, I would have never gotten the foul smell of gas vapors out of my home and garage. The vent was installed so badly that it was causing gas fumes to back into my garage. I give all the praise to plumber John Mayo for his great skill level and professionalism. Mr. John Mayo was able to immediately go right to the source that was causing the issue. Progressive Service Company was contacted and obtaining the parts necessary to replace the vent was expediated. Thanks to Mr. Mayo's knowledgeable and proficient skills. He was able to reinstall the vent line and reconfigure the piping to ensure that I did not go another night without hot water and ensured that no smell of gas was lingering behind. KUDOS to Mr. John Mayo of Progressive Service Company for such great work, professionalism, and beyond fantastic troubleshooting skills. Definitely will be requesting you for any work needed in the future.
(View Less)

By Joe L. on 09/01/21
Excellent serviced provided by prompt, professional and personable technicians. I will definitely recommend them to my clients!

By Jane C. on 07/22/21
Cody did a great job removing and reinstalling a sink for us. He was on time, very professional, and did a beautiful job. Thank you, Cody!

By Alex W. on 07/03/21
We have an on demand water heater that is on the blink. Plumber Ivan and electrian Mitchell M. both came out and gave me excellent advise on a compex situation regarding what would be by best recourse in replacing the unit. Alex Weiss, silentdayzemusic.com

By Joseph B. on 06/15/21
Cody C was friendly, punctual, and professional. He made me feel confident in him and his work. He answered all my questions. I want to take advantage of his services for any of my future plumbing needs.

By Dale H. W. on 05/13/21
Cody and Nolan were very professional, worked well together, were patient and explained in detail the answers to my questions.

By Julia H. on 05/07/21
Evaluation of all plumbing systems - new house.

By Joe G. on 04/29/21
Cody and Nolan both done and outstanding job with the install of my water heater. You don't see this kind of service anymore. You need to make sure to take care of these two employees. If i had a plumbing business I would try and steal these guy's.

By James F. on 04/20/21
Chad was great, he initially discovered a ground problem with the kitchen GFI. He found this during the yearly service inspection. He found the potential problem but had to leave for another booking. WE scheduled him to come back in a few days. With further ...
(View More)
Chad was great, he initially discovered a ground problem with the kitchen GFI. He found this during the yearly service inspection. He found the potential problem but had to leave for another booking. WE scheduled him to come back in a few days. With further inspection and troubleshooting he found that that the groud problem was caused by an almost broken ground connection in a the dining room next to the problem GFI in the kitchen. It was amazing to see him trace the problem to a tack driven through a neutral wire in the crawl space that was most likely done during initial construction of the house. Chad not only found the problem but did his best to explain to me what he was doing as he was doing it. Progressive has a great employee who is not only "really" skilled at his craft but also has people skills to match.
(View Less)

By Barbara C D. on 04/16/21
We had several water leaks and Progressive did an outstanding job, not only on the remediation, but the repair and plumbing. I have used them for plumbing needs ever since. Jimmie, who managed the job, was excellent.

By Crystal P. on 04/14/21
Cody was polite and professional. He and Nolan were timely, did a great install, and I will use them again.

By Cynthia S. on 04/09/21
Very nice and professional. Very helpful and knowledgable in water heaters.

By Alex N. on 02/23/21
We had Progressive install a new kitchen sink, disposal, and faucet in our home. Our plumber, Michael P., was polite, professional, and very knowledgeable. I cannot recommend Michael enough -- he was extremely kind and answered all our questions about our installat...
(View More)
We had Progressive install a new kitchen sink, disposal, and faucet in our home. Our plumber, Michael P., was polite, professional, and very knowledgeable. I cannot recommend Michael enough -- he was extremely kind and answered all our questions about our installation as well as offered advice about the disposal we had purchased. Thanks again, Michael!
(View Less)

By Luke W. on 01/29/21
Kevin installed my new dishwasher, walked me through a few pre-existing issues with cabinet leveling and prior water damage to the floor, showed me pictures from when he took my old dishwasher out, and explained how to use the new one. He was professional, courteo...
(View More)
Kevin installed my new dishwasher, walked me through a few pre-existing issues with cabinet leveling and prior water damage to the floor, showed me pictures from when he took my old dishwasher out, and explained how to use the new one. He was professional, courteous, and didn't waste any time. Thanks Kevin!
(View Less)

By Delia D. on 01/23/21
Progressive Serice Co sent a plumber out to fix my backed up plumbing line right away on a Saturday. John Mayo was knowledgeable, skilled and very professional. He did a great job diagnosing the problem. So glad I called them!

By Cheryl S. on 01/22/21
Kevin called and gave us a heads up when he was on the way to our home. He was very cheerful and pleasant.. He quickly installed our new garbage disposal, made sure we understood how to use and reset. Left no mess and he took the old disposal with him. Outstandi...
(View More)
Kevin called and gave us a heads up when he was on the way to our home. He was very cheerful and pleasant.. He quickly installed our new garbage disposal, made sure we understood how to use and reset. Left no mess and he took the old disposal with him. Outstanding customer service from making appointment to installation. Don't hesitate using Kevin and Progressive!
(View Less)

By Deborah W. on 01/11/21
Awesome tech; friendly and professional

By Frank P. on 01/11/21
Kevin, called and said he could arrive early , if that was ok. He came, and installed the new dishwasher, cleaned up after himself, and demonstrated the new unit's use

By Bill W. on 01/04/21
no comment
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
(877) 325-0180

Select any employee to see all their reviews.

Ivan P
13 Years
Rating:
135 total reviews!
Kevin C
Rating:
95 total reviews!
Brittney H
Customer Service Rep.
1 Year
Rating:
(178 total reviews)
Whitney M
Customer Service Rep.
3 Years
Rating:
(162 total reviews)
Lisa B
Customer Service Rep.
1 Year
Rating:
(116 total reviews)
Cameron W
Customer Service Rep.
Rating:
(112 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Progressive Service Company has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
(877) 325-0180

Customer service is always a top priority at Progressive Service Company. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
(877) 325-0180
Darryl B has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
25 total reviews
Hi, I’m Darryl Boswell, Commercial/Residential HVAC estimator for Progressive Service Co. Also supervise the installation of what you purchase.
By michael c. on 11/05/19
darryl, and his crew (three gentlmen) were the best . whole house heat and air, and it was cold outside.start at 9am finish at 5pm.everything works and they did what had to be done.it is all new and works great. JUST LIKE IN THE OLD DAYS------------------------THAN...
(View More)
darryl, and his crew (three gentlmen) were the best . whole house heat and air, and it was cold outside.start at 9am finish at 5pm.everything works and they did what had to be done.it is all new and works great. JUST LIKE IN THE OLD DAYS------------------------THANK YOU ALL PS. LISA IN THE OFFICE KNOWS TAKES ALL THE WOORIES OUT OF HAVING NO HEAT . THANK YOU.
(View Less)

By Chad Boulden HVAC I. on 02/20/18
Darryl, Lisa, Gene , Moses and Juan were incredible. Great experience from start to finish. Highly recommended.

By Pat Upton HVAC I. on 02/04/18
The crew was great. Tommy, however, was excellent! He showed up alone for the last day of the install (duct the new island hood, put up wall registers, and hard pipe the dryer duct). This was the day after the snow, when not even my contractor showed up! He even ha...
(View More)
The crew was great. Tommy, however, was excellent! He showed up alone for the last day of the install (duct the new island hood, put up wall registers, and hard pipe the dryer duct). This was the day after the snow, when not even my contractor showed up! He even had to go to get supplies he didn’t have on the truck. Super!
(View Less)

By Cristina Flake HVAC I. on 10/19/17
I was very impressed with the Progressive Service Team. They installed a new HVAC system. Everyone was helpful from Lisa and Crystal in the office to all the team who worked for two whole days in the crawling space and attic of our home. We woke up to a heavenly warm house!

By Robert Makowsky HVAC I. on 07/13/17
Great experience with the install team. Nice guys, very professional, were on time, did the job quickly, and cleaned up so that you could not tell they were ever there.

By Charles Keeling HVAC I. on 06/13/17
The PSC install team who installed my new HVAC system yesterday consisted primarily of ***** and ***** (sp?) with help from an electrician, and I could not have asked for a more experienced, professional, or conscientious team. They arrived on time, they took out t...
(View More)
The PSC install team who installed my new HVAC system yesterday consisted primarily of ***** and ***** (sp?) with help from an electrician, and I could not have asked for a more experienced, professional, or conscientious team. They arrived on time, they took out the old system, and before I knew it they had my new furnace, air conditioner, and thermostat installed and up and running. They wasted no time and stayed busy the whole time, their demands on the homeowner (me) were minimal, they were friendly and easy to work with, and ***** patiently explained the operation of the thermostat to me and even cut out the serial numbers and model numbers for the new equipment he had installed from the boxes they came in to make it easier for me to register the equipment with Trane. ***** and ***** are worth their weight in gold, if you ask me they are truly worthy ambassadors for Progressive Service Company in the Raleigh area. And on the sales end, *** gave me the lowest quote for a new system of any Trane dealer in the area, for which I am appreciative as a cost-conscious customer. I expect this new system to qualify for a $300 energy efficiency rebate from Duke Energy, once Progressive submits the proper paperwork to Duke Energy on my behalf.
(View Less)

By Bill Beatty HVAC I. on 06/07/17
Great experience from reviewing the existing conditions, recommending equipment, preparing a (professional proposal, and performing on the installation. I highly recommend these good folk! **

By Gary Gross HVAC I. on 05/31/17
Very happy I decided to go with progressive service company. I shopped around and decided to give them my business.

By Gian Hasbrock HVAC I. on 05/20/17
****** at Progressive HVAC was truly outstanding in identifying the best solution for our needs. I would definitely recommend ****** and Progressive HVAC.

By Daniel O'Neal HVAC I. on 04/20/17
Progressive installed new HVAC unit for upstairs. Installer, Darryl B.,came to my home on Friday to evaluate and installed new unit on Wednesday. All personnel were very friendly and kept me informed as to each step they were undertaking. I highly recommend Progres...
(View More)
Progressive installed new HVAC unit for upstairs. Installer, Darryl B.,came to my home on Friday to evaluate and installed new unit on Wednesday. All personnel were very friendly and kept me informed as to each step they were undertaking. I highly recommend Progressive Services. Very professional and courteous.
(View Less)

By Frances Battle HVAC I. on 03/30/17
We first used Progressive last August because my 90 year old mother needed a new HVAC system. Then 8 months later my husband and I needed a new HVAC system in our home. We called Progressive because of our previous very positive experience. The service was once aga...
(View More)
We first used Progressive last August because my 90 year old mother needed a new HVAC system. Then 8 months later my husband and I needed a new HVAC system in our home. We called Progressive because of our previous very positive experience. The service was once again excellent! We could not be happier and will use Progressive for all of our service needs. Thanks Daryl and team!
(View Less)

By Jamie Senter HVAC I. on 03/12/17
had my complete system replaced... first of all there were pressure into buying anything. i got my quote and he said we hope to hear from you. my neighbor suggest them for work after the did the same service. i am happy with the replacement of my unit. cleaned up a...
(View More)
had my complete system replaced... first of all there were pressure into buying anything. i got my quote and he said we hope to hear from you. my neighbor suggest them for work after the did the same service. i am happy with the replacement of my unit. cleaned up after themselves. i am 100% happy and will be using them again if something happens. all i can say is thank you for great work... 100% recommended
(View Less)

By Jennifer Baker HVAC I. on 02/22/17
I've always had a great experience with this company and when our new house needed some TLC, I knew who to call. On time service; friendly, capable technicians; work done in a timely manner - I feel we are in good hands. Great work as always. We had to have a new H...
(View More)
I've always had a great experience with this company and when our new house needed some TLC, I knew who to call. On time service; friendly, capable technicians; work done in a timely manner - I feel we are in good hands. Great work as always. We had to have a new HVAC unit and ducting installed. The team was on time, courteous, knowledgeable and we couldn't be happier. Thank you Progressive!
(View Less)

By Andrew Halasz HVAC I. on 02/09/17
Compliments to the entire Progressive Service Co. crew. They worked together to complete installation of a new furnace, A/C and heat pump as promised without any delays or surprise charges. Professional installation and complete clean-up. Special thanks to Darryl w...
(View More)
Compliments to the entire Progressive Service Co. crew. They worked together to complete installation of a new furnace, A/C and heat pump as promised without any delays or surprise charges. Professional installation and complete clean-up. Special thanks to Darryl who followed up with every aspect of the installations.
(View Less)

By Neil Krebs HVAC I. on 02/06/17
Installed new replacement air conditioner - outside condenser, interior evaporation coil, refrigerant lines, new programmable thermostat - with professional care and minimal disruption to family environment. They were courteous, careful and offered whatever extra h...
(View More)
Installed new replacement air conditioner - outside condenser, interior evaporation coil, refrigerant lines, new programmable thermostat - with professional care and minimal disruption to family environment. They were courteous, careful and offered whatever extra help was needed to complete the installation. The final result met and exceeded our expectation. There are many companies that can provide the same equipment, but Progressive Service also provides experienced personnel who go the extra mile and more, to provide customer satisfaction. I would recommend them to anyone. Incidentally, their cost was below other competing companies.
(View Less)

By Linda Kornberg HVAC I. on 02/05/17
I have received such outstanding service from Progressive that I just hired them to replace my furnace. I feel confident that I will continue to remain just as positive.

By Bill Pecic HVAC I. on 01/17/17
Darryl B. is outstanding. Thorough, professional, and focused on providing quality work and service.

By Larry Haddix HVAC I. on 01/10/17
This was my second replacement of my heating and cooling system in 2 years. (Upstairs system gave out last year) Darryl gave me plenty of options and let me come to a decision on my own time while researching different options. Once I made the choice Tyler was ab...
(View More)
This was my second replacement of my heating and cooling system in 2 years. (Upstairs system gave out last year) Darryl gave me plenty of options and let me come to a decision on my own time while researching different options. Once I made the choice Tyler was able to beat the weather and get the system installed in just two days in front of the snow. They were great to work with both times.
(View Less)

By Lloyd Fleisher HVAC I. on 12/26/16
Both Brandyn and Clint were polite and knowledgeable. I highly recommend them.

By Andy Jackson HVAC I. on 12/14/16
This is the second encounter we have had with Progressive and both experiences have been great. On time, courteous, efficient Will not hesitate to call on them again, should the situation arise.
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.