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By John H. on 01/23/20
Kevin C. did an excellent job installing our new dishwasher. He hauled off our old unit and showed us how to operate the new one. He was able to do the entire job from start to finish in about 45 minutes. Very professional!!

By Lisa Y. on 01/23/20
Extremely professional and helpful! We are thankful for Cody's assistance with our bathroom remodel.

By Charles D. on 01/10/20
Kevin installed our new dishwasher in record time - I'm sure his next job could be on a pit crew for NASCAR. Additionally, the job was performed professionally - clean and patient with operation instructions for first use. Excellent job - highly recommend Progress...
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Kevin installed our new dishwasher in record time - I'm sure his next job could be on a pit crew for NASCAR. Additionally, the job was performed professionally - clean and patient with operation instructions for first use. Excellent job - highly recommend Progressive for appliance installs. Like
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By Craig B. on 12/24/19
Excellent service from start to finish... very through; they even checked prior Samsung installations to make sure they were done right

By Rick J. on 12/23/19
Jimmie provided excellent service mitigating my water leak. He is courteous a true professional.

By Alan S. on 12/20/19
Kevin performed exceptionally well with the installation of a microwave oven and toilet. He was quick, pleasant and went out of his way to be helpful. Kevin was the best!

By David B. on 12/13/19
Called at 9:28 tonight phone is still ringing 877 325 0180, not a peep over 14 mins.

By Mary L. on 12/09/19
Cody and Joey Did a perfect Job! They were so courteous! Went above and beyond to help! Difficult situation went smoothly! I would recommend them to anyone! Thank you Cody and Joey! Make sure you use Cody C

By Eric D. on 12/04/19
I needed a toilet install, so I used Progressive Service Company. I wasn't familiar with Progressive Company, but the company works with Lowe's and Home Depot. Anyway, Kevin and Shane of Progressive Service Company did a great job. The two removed my old toilet,...
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I needed a toilet install, so I used Progressive Service Company. I wasn't familiar with Progressive Company, but the company works with Lowe's and Home Depot. Anyway, Kevin and Shane of Progressive Service Company did a great job. The two removed my old toilet, installed the new one, and explained the installation warranty. I thought the toilet installation would take a lot longer but they were finished in no time, and I was able to make my meeting for work. If you need a toilet install, I highly recommend them.
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By Kimberly B. on 12/04/19
Extremely pleased with this team!! Were punctual and kind and very informative! Highly recommend!!

By Eileen F. on 12/02/19
Kevin C. was courteous, efficient, and overall did an excellent job. Thank you.

By Mary H. on 12/02/19
Kevin arrived on time and after assessing the work to be done, he promptly went to work removing the old dishwasher. He knew exactly what to do without having to glance at the installation manual before installing the new dishwasher. The dishwasher water hose deliv...
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Kevin arrived on time and after assessing the work to be done, he promptly went to work removing the old dishwasher. He knew exactly what to do without having to glance at the installation manual before installing the new dishwasher. The dishwasher water hose delivered with the dishwasher was broken. Fortunately, he had one on his truck so there was no downtime to go get another one. Kevin was professional and pleasant. When he finished the installation, although there was hardly any debris on the floor, he offered to clean it up. He gave me a quick demo of how to use the new dishwasher before he left. Kevin reflects well on Progressive Service as a company that offers a very high level of service to its customers.
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By Jim Moore- H. on 11/26/19
Out of the blocks they were very good, sincere and I felt good about it. But, when I called to get an update on my service call, which was scheduled for 10:00am to 1:00pm, 2 hours and 48 minutes had passed of their 3 hour window. I did receive a call 40 minutes ...
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Out of the blocks they were very good, sincere and I felt good about it. But, when I called to get an update on my service call, which was scheduled for 10:00am to 1:00pm, 2 hours and 48 minutes had passed of their 3 hour window. I did receive a call 40 minutes later and the CSR stated that the service tech got tied up on he call before mine. They stated that I would get a call when he was on the way. Well, 3 more hours had passed, my day was blown so I called and cancelled. By the way...it was now 3:56pm...I
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By Joseph L. on 11/23/19
Marcus Carter did a fantastic job installing dishwasher. Punctual to the minute, knowledgeable and friendly, answered all my questions, even showed me all the features like a car salesman. You can tell he’s a perfectionist.

By Leonard W. on 11/23/19
Noah M. of Progressive Service Company in Wake County, NC gets an A+ for his recent installation of a garbage disposal in our home in Raleigh. He was prompt, very polite, personable and knew his business in installing the disposal/incinerator. My wife and I salute...
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Noah M. of Progressive Service Company in Wake County, NC gets an A+ for his recent installation of a garbage disposal in our home in Raleigh. He was prompt, very polite, personable and knew his business in installing the disposal/incinerator. My wife and I salute Progressive Service Company for having such a responsible and professional technician on their staff. Leonard & Janet Wilson
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By LaTanya R. on 11/23/19
Excellent company

By Thomas E. on 11/14/19
5 star service. Great customer experience. Kevin C went above and beyond! Highly recommend.

By Kristina Trujillo S. on 11/14/19
Really helpful, super friendly, left no mess and installed dishwasher quickly. Great experience

By Kevin T. on 11/14/19
Shane B. was on time for both scheduled appointments, he was very professional and courteous and performed an outstanding plumbing job at my home. he answered all my questions with great feedback and helpful hints/suggestions to maintain the work that was done. I ...
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Shane B. was on time for both scheduled appointments, he was very professional and courteous and performed an outstanding plumbing job at my home. he answered all my questions with great feedback and helpful hints/suggestions to maintain the work that was done. I would definitely use and recommend Progressive service company for plumbing needs.
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By Kathy C. on 11/10/19
Best in class. Explained everything as it was done. Definitely will use them again
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Select any employee to see all their reviews.

Ivan P
13 Years
Rating:
135 total reviews!
Noah M
1 Year
Rating:
88 total reviews!
Brittney H
Customer Service Rep.
1 Year
Rating:
(178 total reviews)
Whitney M
Customer Service Rep.
3 Years
Rating:
(162 total reviews)
Lisa B
Customer Service Rep.
1 Year
Rating:
(116 total reviews)
Cameron W
Customer Service Rep.
Rating:
(112 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Progressive Service Company has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Progressive Service Company. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Darryl B has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
25 total reviews
Hi, I’m Darryl Boswell, Commercial/Residential HVAC estimator for Progressive Service Co. Also supervise the installation of what you purchase.
By michael c. on 11/05/19
darryl, and his crew (three gentlmen) were the best . whole house heat and air, and it was cold outside.start at 9am finish at 5pm.everything works and they did what had to be done.it is all new and works great. JUST LIKE IN THE OLD DAYS------------------------THAN...
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darryl, and his crew (three gentlmen) were the best . whole house heat and air, and it was cold outside.start at 9am finish at 5pm.everything works and they did what had to be done.it is all new and works great. JUST LIKE IN THE OLD DAYS------------------------THANK YOU ALL PS. LISA IN THE OFFICE KNOWS TAKES ALL THE WOORIES OUT OF HAVING NO HEAT . THANK YOU.
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By Chad Boulden HVAC I. on 02/20/18
Darryl, Lisa, Gene , Moses and Juan were incredible. Great experience from start to finish. Highly recommended.

By Pat Upton HVAC I. on 02/04/18
The crew was great. Tommy, however, was excellent! He showed up alone for the last day of the install (duct the new island hood, put up wall registers, and hard pipe the dryer duct). This was the day after the snow, when not even my contractor showed up! He even ha...
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The crew was great. Tommy, however, was excellent! He showed up alone for the last day of the install (duct the new island hood, put up wall registers, and hard pipe the dryer duct). This was the day after the snow, when not even my contractor showed up! He even had to go to get supplies he didn’t have on the truck. Super!
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By Cristina Flake HVAC I. on 10/19/17
I was very impressed with the Progressive Service Team. They installed a new HVAC system. Everyone was helpful from Lisa and Crystal in the office to all the team who worked for two whole days in the crawling space and attic of our home. We woke up to a heavenly warm house!

By Robert Makowsky HVAC I. on 07/13/17
Great experience with the install team. Nice guys, very professional, were on time, did the job quickly, and cleaned up so that you could not tell they were ever there.

By Charles Keeling HVAC I. on 06/13/17
The PSC install team who installed my new HVAC system yesterday consisted primarily of ***** and ***** (sp?) with help from an electrician, and I could not have asked for a more experienced, professional, or conscientious team. They arrived on time, they took out t...
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The PSC install team who installed my new HVAC system yesterday consisted primarily of ***** and ***** (sp?) with help from an electrician, and I could not have asked for a more experienced, professional, or conscientious team. They arrived on time, they took out the old system, and before I knew it they had my new furnace, air conditioner, and thermostat installed and up and running. They wasted no time and stayed busy the whole time, their demands on the homeowner (me) were minimal, they were friendly and easy to work with, and ***** patiently explained the operation of the thermostat to me and even cut out the serial numbers and model numbers for the new equipment he had installed from the boxes they came in to make it easier for me to register the equipment with Trane. ***** and ***** are worth their weight in gold, if you ask me they are truly worthy ambassadors for Progressive Service Company in the Raleigh area. And on the sales end, *** gave me the lowest quote for a new system of any Trane dealer in the area, for which I am appreciative as a cost-conscious customer. I expect this new system to qualify for a $300 energy efficiency rebate from Duke Energy, once Progressive submits the proper paperwork to Duke Energy on my behalf.
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By Bill Beatty HVAC I. on 06/07/17
Great experience from reviewing the existing conditions, recommending equipment, preparing a (professional proposal, and performing on the installation. I highly recommend these good folk! **

By Gary Gross HVAC I. on 05/31/17
Very happy I decided to go with progressive service company. I shopped around and decided to give them my business.

By Gian Hasbrock HVAC I. on 05/20/17
****** at Progressive HVAC was truly outstanding in identifying the best solution for our needs. I would definitely recommend ****** and Progressive HVAC.

By Daniel O'Neal HVAC I. on 04/20/17
Progressive installed new HVAC unit for upstairs. Installer, Darryl B.,came to my home on Friday to evaluate and installed new unit on Wednesday. All personnel were very friendly and kept me informed as to each step they were undertaking. I highly recommend Progres...
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Progressive installed new HVAC unit for upstairs. Installer, Darryl B.,came to my home on Friday to evaluate and installed new unit on Wednesday. All personnel were very friendly and kept me informed as to each step they were undertaking. I highly recommend Progressive Services. Very professional and courteous.
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By Frances Battle HVAC I. on 03/30/17
We first used Progressive last August because my 90 year old mother needed a new HVAC system. Then 8 months later my husband and I needed a new HVAC system in our home. We called Progressive because of our previous very positive experience. The service was once aga...
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We first used Progressive last August because my 90 year old mother needed a new HVAC system. Then 8 months later my husband and I needed a new HVAC system in our home. We called Progressive because of our previous very positive experience. The service was once again excellent! We could not be happier and will use Progressive for all of our service needs. Thanks Daryl and team!
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By Jamie Senter HVAC I. on 03/12/17
had my complete system replaced... first of all there were pressure into buying anything. i got my quote and he said we hope to hear from you. my neighbor suggest them for work after the did the same service. i am happy with the replacement of my unit. cleaned up a...
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had my complete system replaced... first of all there were pressure into buying anything. i got my quote and he said we hope to hear from you. my neighbor suggest them for work after the did the same service. i am happy with the replacement of my unit. cleaned up after themselves. i am 100% happy and will be using them again if something happens. all i can say is thank you for great work... 100% recommended
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By Jennifer Baker HVAC I. on 02/22/17
I've always had a great experience with this company and when our new house needed some TLC, I knew who to call. On time service; friendly, capable technicians; work done in a timely manner - I feel we are in good hands. Great work as always. We had to have a new H...
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I've always had a great experience with this company and when our new house needed some TLC, I knew who to call. On time service; friendly, capable technicians; work done in a timely manner - I feel we are in good hands. Great work as always. We had to have a new HVAC unit and ducting installed. The team was on time, courteous, knowledgeable and we couldn't be happier. Thank you Progressive!
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By Andrew Halasz HVAC I. on 02/09/17
Compliments to the entire Progressive Service Co. crew. They worked together to complete installation of a new furnace, A/C and heat pump as promised without any delays or surprise charges. Professional installation and complete clean-up. Special thanks to Darryl w...
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Compliments to the entire Progressive Service Co. crew. They worked together to complete installation of a new furnace, A/C and heat pump as promised without any delays or surprise charges. Professional installation and complete clean-up. Special thanks to Darryl who followed up with every aspect of the installations.
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By Neil Krebs HVAC I. on 02/06/17
Installed new replacement air conditioner - outside condenser, interior evaporation coil, refrigerant lines, new programmable thermostat - with professional care and minimal disruption to family environment. They were courteous, careful and offered whatever extra h...
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Installed new replacement air conditioner - outside condenser, interior evaporation coil, refrigerant lines, new programmable thermostat - with professional care and minimal disruption to family environment. They were courteous, careful and offered whatever extra help was needed to complete the installation. The final result met and exceeded our expectation. There are many companies that can provide the same equipment, but Progressive Service also provides experienced personnel who go the extra mile and more, to provide customer satisfaction. I would recommend them to anyone. Incidentally, their cost was below other competing companies.
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By Linda Kornberg HVAC I. on 02/05/17
I have received such outstanding service from Progressive that I just hired them to replace my furnace. I feel confident that I will continue to remain just as positive.

By Bill Pecic HVAC I. on 01/17/17
Darryl B. is outstanding. Thorough, professional, and focused on providing quality work and service.

By Larry Haddix HVAC I. on 01/10/17
This was my second replacement of my heating and cooling system in 2 years. (Upstairs system gave out last year) Darryl gave me plenty of options and let me come to a decision on my own time while researching different options. Once I made the choice Tyler was ab...
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This was my second replacement of my heating and cooling system in 2 years. (Upstairs system gave out last year) Darryl gave me plenty of options and let me come to a decision on my own time while researching different options. Once I made the choice Tyler was able to beat the weather and get the system installed in just two days in front of the snow. They were great to work with both times.
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By Lloyd Fleisher HVAC I. on 12/26/16
Both Brandyn and Clint were polite and knowledgeable. I highly recommend them.

By Andy Jackson HVAC I. on 12/14/16
This is the second encounter we have had with Progressive and both experiences have been great. On time, courteous, efficient Will not hesitate to call on them again, should the situation arise.
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