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By Gwyn S. on 07/23/20
Tevin was a outstanding tech, install was quick hooked up right and he also had a great attitude.

By Scott P. on 07/22/20
Service was good. All details with the insurance company were handled and they Jimmie communicated well with me. Very professional

By Helen R. on 07/08/20
Cody and Joey saved the day! If you had 6 stars I would give them 6 stars. I had an emergency created by another plumbing company. They came right away, diagnosed the problem, and fixed it same day. They were awesome!!!!

By Shirley N. on 06/09/20
Marcus was great! He answered all of my questions about what he was doing and why he had to do it. If I need anything else I definitely will call your company

By Joel P. on 06/04/20
Cody & Joey were excellent!!!!

By Amanda Mckee S. on 06/01/20
Marcus Carter was hands down the most professional and knowledgeable appliance technician. He found a defect in my new dishwasher, took the initiative to call Lowe’s and arrange for a replacement and returned an hour later with a fully functional model. He the...
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Marcus Carter was hands down the most professional and knowledgeable appliance technician. He found a defect in my new dishwasher, took the initiative to call Lowe’s and arrange for a replacement and returned an hour later with a fully functional model. He then explained every feature and made sure the unit was working prior to leaving. Thank you!
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By Greg C. on 05/22/20
Cody and Joey came out to evaluate a new refrigerator install issue at our new home which was done by another installer. They found that the water line was pinched and not originally configured in the correct manner. A new line was put on and everything was fine....
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Cody and Joey came out to evaluate a new refrigerator install issue at our new home which was done by another installer. They found that the water line was pinched and not originally configured in the correct manner. A new line was put on and everything was fine. They were both friendly and professional. Do not hesitate to call Progressive Service Company with any repair issues. They did a first rate job.
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By randy c. on 05/03/20
CJ is always the best, knows What & How to complete the job. This is a least the 10th job he has completed for me.Thanks CJ & Progressive. Randy in Raleigh

By frank m. on 05/01/20
I do not know about the company. I am here to review Marcus. He arrived at the house on time to install an over range microwave my wife and I purchased from home depot. He was courteous, friendly and professional. His work was clean, and steady. He knew exactly wha...
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I do not know about the company. I am here to review Marcus. He arrived at the house on time to install an over range microwave my wife and I purchased from home depot. He was courteous, friendly and professional. His work was clean, and steady. He knew exactly what he was doing, then he made sure everything was working as it should. Well done Marcus.
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By Larry S. on 04/30/20
Progressive Service Company and John Did a excellent with on time and replacement of the water heater we are up and have hot water. Thanks to John and the team.

By Kenneth on 03/27/20
Kraig was very knowledgeable and very efficient in doing our Generator. He explained everything. He also cleaned up after himself. He worked very well with his co-worker Dustin installing our generator. Brandon and Eduardo did a great job installing the gas lines a...
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Kraig was very knowledgeable and very efficient in doing our Generator. He explained everything. He also cleaned up after himself. He worked very well with his co-worker Dustin installing our generator. Brandon and Eduardo did a great job installing the gas lines as well. In all the whole team was great and did a great job.
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By Jeffrey M. on 03/24/20
The scheduler at Progressive called me within ten minutes of my call to Home Depot. Jonathan Burke arrived within three hours. He called me first and stated he would be here in twenty minutes and he was. Jonathan was very knowledgeable. I told him the way I would i...
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The scheduler at Progressive called me within ten minutes of my call to Home Depot. Jonathan Burke arrived within three hours. He called me first and stated he would be here in twenty minutes and he was. Jonathan was very knowledgeable. I told him the way I would install it and he explained why he would do it different. At that point I left it all to him. My house was not to code and he told me what was needed to be up to code. He offered to install out of code but I would need to sign away my warranty giving me the option of saving money. Of course, I told him to bring it to code and he quoted me the price. He helped me order the parts I needed from Home Depot. One part wasn't available and he gave me options there. His company was out of the mounting blocks so he went to a stone company a bought one so he could install it same day. He ran around getting the parts needed and worked until 8:30 pm installing it so I would have hot water that night. He took pictures of the installation so I wouldn't have to crawl down into the muddy crawlspace. His installation was great. I worked HVAC in my younger days and I was impressed with the quality of his workmanship. He hauled away all the trash and the old unit. He kept my porch and dining area he was in very clean wearing booties or taking off his shoes every time he had to come to the door or in the house. The price I paid was what he quoted and very reasonable. I would not hesitate to call on him again for all my HVAC needs. I know they do other stuff but I'm not certain what else they do. Do yourself a favor and call Progressive. And if you are in Western NC ask for Jonathan, you will not be disappointed!!!
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By Denice R S. on 03/23/20
Progressive installed two commodes in my home and did an excellent job. Tevin and his partner Dayman were prompt, courteous, efficent and did an excellent job.Tevin was very meticulous in caulking on my hardwood floors around the commode.Very happy with the finished job.

By Frances V P. on 03/20/20
I cannot say enough good things about the employees of this company. In the field, Brent and James on 3/16/20, Brian and Nick on 3/17/20, and Jeff and Ryan on 3/18/20. In the office Amy, Jessie and Hillary. Everyone was courteous, friendly, professional and just a...
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I cannot say enough good things about the employees of this company. In the field, Brent and James on 3/16/20, Brian and Nick on 3/17/20, and Jeff and Ryan on 3/18/20. In the office Amy, Jessie and Hillary. Everyone was courteous, friendly, professional and just all around great to work with. I will recommend this company to everyone I know. Five stars are not enough, I give them ten stars. Thank you so very, very much.
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By Robert F. on 03/19/20
Courteous, clean, friendly and answered all my questions. Completely cleaned up the work area.

By Mike C. on 03/09/20
Jimmie and team have been fantastic helping me with a water loss at my home. They are very professional and care tremendously about good customer service. I can’t thank the team enough.

By Gisela W. on 03/05/20
JASON AND JOHN DID A GREAT JOB, FIXING A WATER LEAK UNDER MY DRIVE WAY.THE LAYED A NEW PIPE UNDER MY DRIVE WAY IN THE GROUND, BY CONNECTING IT TO THE METER.AND ON THE OPPOSITE SIDE TO THE EXISTING CABLE. THEY USED A BOBCAT TO GET IT DONE.THEY. THEY WERE POLITE AND...
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JASON AND JOHN DID A GREAT JOB, FIXING A WATER LEAK UNDER MY DRIVE WAY.THE LAYED A NEW PIPE UNDER MY DRIVE WAY IN THE GROUND, BY CONNECTING IT TO THE METER.AND ON THE OPPOSITE SIDE TO THE EXISTING CABLE. THEY USED A BOBCAT TO GET IT DONE.THEY. THEY WERE POLITE AND A HAPPY TEAM! I ENJOYED THEM
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By Kathy H. on 03/02/20
Kevin C. recently installed a new dishwasher in our home. He was skillful, knowledgeable, and efficient as he worked. It was evident that his many years of experience in plumbing, and his ten years of installing dishwashers, enabled him to professionally and conf...
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Kevin C. recently installed a new dishwasher in our home. He was skillful, knowledgeable, and efficient as he worked. It was evident that his many years of experience in plumbing, and his ten years of installing dishwashers, enabled him to professionally and confidently install our dishwasher. I want to commend Kevin C. for his outstanding service. He represents Progressive well with his strong work ethic and personable manner.
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By Ronald R. on 02/26/20
Michael Patterson installed our OTR microwave. He was here as promised. Completed the work quickly and professionally. Worked with me while I cleaned up the area before putting the range back in place. Made sure everything was working properly and with help we ...
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Michael Patterson installed our OTR microwave. He was here as promised. Completed the work quickly and professionally. Worked with me while I cleaned up the area before putting the range back in place. Made sure everything was working properly and with help we figured out how to set the clock on the microwave. Overall very pleased with his professionalism and politeness.
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By Erika M. on 02/26/20
Marcus C. installed my new water heater. His prompt, professional, and very knowledgeable. I would highly recommend him for service installation.
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Select any employee to see all their reviews.

Ivan P
13 Years
Rating:
135 total reviews!
Noah M
1 Year
Rating:
88 total reviews!
Brittney H
Customer Service Rep.
1 Year
Rating:
(178 total reviews)
Whitney M
Customer Service Rep.
3 Years
Rating:
(162 total reviews)
Lisa B
Customer Service Rep.
1 Year
Rating:
(116 total reviews)
Cameron W
Customer Service Rep.
Rating:
(112 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Progressive Service Company has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Progressive Service Company. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Danny F has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
9 total reviews
I have been doing electrical work since 1987. I spend a lot of time at my place at the beach. I love to hunt, fish, and ride 4wheelers.
By Renee S. on 04/24/18
Excellent Service, Very nice gentleman...

By Debra C. on 02/15/17
Very courteous staff. The electrician, *****, who did the electrical inspection was very friendly, professional, and knowledgeable. The inspection cost was reasonable and less than other places I checked.

By Shelby M. j. on 11/04/16
Just did a review on Danny. David was also very nice And helped with the installation!

By Shelby M. j. on 11/04/16
Danny did an Excellent job of installing the two ovens!! I was so pleased! He was very nice, very professional and answered any questions I had! Would recommend your services to anyone!!

By Jimmy & Cheryl K. on 10/12/16
This is the first time that we ever used Progressive Service Company. We had just bought a home in North Raleigh and needed lots of work to bring the home up to date. Electric, gas lines, plumbing etc. We were extremely happy with all that they did. Everyone was v...
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This is the first time that we ever used Progressive Service Company. We had just bought a home in North Raleigh and needed lots of work to bring the home up to date. Electric, gas lines, plumbing etc. We were extremely happy with all that they did. Everyone was very pleasant to be around and they were completely professional. We will be sure to use them again.
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By Stephanie R. on 09/26/16
(no comment)

By Rich H. on 09/08/16
Following a storm we had an electrical issue and an HVAC issue, which we believed was tied to the electrical issue. ***** from Progressive came over and very quickly diagnosed and fixed the electrical issue, and determined that we would need one of his HVAC colleag...
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Following a storm we had an electrical issue and an HVAC issue, which we believed was tied to the electrical issue. ***** from Progressive came over and very quickly diagnosed and fixed the electrical issue, and determined that we would need one of his HVAC colleagues to diagnose that issue, since the electric was perfectly fine to the HVAC. I made one more call to Progressive, and within 30 minutes ***** arrived - he asked me two questions, and immediately knew what the problem was, checked it, and he was correct. He fixed it very quickly and we were good to go. While we were waiting for *****, ***** removed a ceiling fan and installed a new ceiling light fixture for us, much faster than I could have ever hoped to do it! Both ***** and ***** were so friendly and helpful - we are so thankful that we now know professionals of this caliber, we will not hesitate to call Progressive in the future.
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By Jeff W. on 06/29/16
We have used Progressive twice and I have been impressed with their professionalism, knowledge, punctuality and pricing. I would gladly recommend them to my clients and friend. Jeff White Allen Tate Realtors

By Grant L. on 06/08/16
Danny and Nick came out to my house today to fix the light in my kitchen. In a little over an hour they had diagnosed and repaired my home for a fraction of the other quote I had received! Working with the Progressive Service Company was a pleasure from scheduling ...
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Danny and Nick came out to my house today to fix the light in my kitchen. In a little over an hour they had diagnosed and repaired my home for a fraction of the other quote I had received! Working with the Progressive Service Company was a pleasure from scheduling my appointment to having Danny and Nick performing the service. Also, my electrical issue was resolved within 24hrs of scheduling my appointment! Great Service, great price! If you need work done at your home, call Progressive!
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