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In order to keep it brief, Contacted Progressive Service Company to perform an compliance inspection due to faulty non compliant work performed by Pipe Tech. Never have I ever encountered such poor workmanship of a water heater install. Due to previous great work...
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In order to keep it brief, Contacted Progressive Service Company to perform an compliance inspection due to faulty non compliant work performed by Pipe Tech. Never have I ever encountered such poor workmanship of a water heater install. Due to previous great work performed and knowledgeable plumber that I had the pleasure to encounter on a previous call, I would have never gotten the foul smell of gas vapors out of my home and garage. The vent was installed so badly that it was causing gas fumes to back into my garage. I give all the praise to plumber John Mayo for his great skill level and professionalism. Mr. John Mayo was able to immediately go right to the source that was causing the issue. Progressive Service Company was contacted and obtaining the parts necessary to replace the vent was expediated. Thanks to Mr. Mayo's knowledgeable and proficient skills. He was able to reinstall the vent line and reconfigure the piping to ensure that I did not go another night without hot water and ensured that no smell of gas was lingering behind. KUDOS to Mr. John Mayo of Progressive Service Company for such great work, professionalism, and beyond fantastic troubleshooting skills. Definitely will be requesting you for any work needed in the future.
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Chad was great, he initially discovered a ground problem with the kitchen GFI. He found this during the yearly service inspection. He found the potential problem but had to leave for another booking.
WE scheduled him to come back in a few days. With further ...
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Chad was great, he initially discovered a ground problem with the kitchen GFI. He found this during the yearly service inspection. He found the potential problem but had to leave for another booking.
WE scheduled him to come back in a few days. With further inspection and troubleshooting he found that that the groud problem was caused by an almost broken ground connection in a the dining room next to the problem GFI in the kitchen.
It was amazing to see him trace the problem to a tack driven through a neutral wire in the crawl space that was most likely done during initial construction of the house.
Chad not only found the problem but did his best to explain to me what he was doing as he was doing it.
Progressive has a great employee who is not only "really" skilled at his craft but also has people skills to match.
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We had Progressive install a new kitchen sink, disposal, and faucet in our home. Our plumber, Michael P., was polite, professional, and very knowledgeable. I cannot recommend Michael enough -- he was extremely kind and answered all our questions about our installat...
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We had Progressive install a new kitchen sink, disposal, and faucet in our home. Our plumber, Michael P., was polite, professional, and very knowledgeable. I cannot recommend Michael enough -- he was extremely kind and answered all our questions about our installation as well as offered advice about the disposal we had purchased. Thanks again, Michael!
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Kevin installed my new dishwasher, walked me through a few pre-existing issues with cabinet leveling and prior water damage to the floor, showed me pictures from when he took my old dishwasher out, and explained how to use the new one. He was professional, courteo...
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Kevin installed my new dishwasher, walked me through a few pre-existing issues with cabinet leveling and prior water damage to the floor, showed me pictures from when he took my old dishwasher out, and explained how to use the new one. He was professional, courteous, and didn't waste any time. Thanks Kevin!
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Kevin called and gave us a heads up when he was on the way to our home. He was very cheerful and pleasant.. He quickly installed our new garbage disposal, made sure we understood how to use and reset. Left no mess and he took the old disposal with him.
Outstandi...
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Kevin called and gave us a heads up when he was on the way to our home. He was very cheerful and pleasant.. He quickly installed our new garbage disposal, made sure we understood how to use and reset. Left no mess and he took the old disposal with him.
Outstanding customer service from making appointment to installation.
Don't hesitate using Kevin and Progressive!
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Customer service is always a top priority at Progressive Service Company. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.
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(877) 325-0180
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Crystal W
has a 5-Star average rating and a total of 83 total reviews





83 total reviews
THey where great at remediation but after that is been a nightmare, have to put my home on the market by April 20 so everything has to be done by then meaning flooring and interior paint and with this job incomplete is impossible very disappointing with Ms.Victoria...
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THey where great at remediation but after that is been a nightmare, have to put my home on the market by April 20 so everything has to be done by then meaning flooring and interior paint and with this job incomplete is impossible very disappointing with Ms.Victoria and Mr Jhon and the company it self since they where not honest enough to say that they had other work behind and that they could not do mine on time.
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Travis did an outstanding job. He was very thorough and explained everything to me. Very professional and great customer service. I highly recommend Progressive for all of your heating/ac needs. I also highly recommend Progressive for your plumbing and electrical needs as well.
Progressive is a great one-stop-shop for all your corporate office needs. We have used most their services and they are always professional and courteous. We have the same technicians, typically, working in our office so the staff recognizes them when they are he...
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Progressive is a great one-stop-shop for all your corporate office needs. We have used most their services and they are always professional and courteous. We have the same technicians, typically, working in our office so the staff recognizes them when they are here doing work. Whenever we have an emergency, they always come through with helping us get it fixed ASAP. Progressive offers competitive pricing, that the smaller companies can’t match. Thanks Progressive for all you do for your customers!
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Joe had not arrived at appt time and did not call. The appointment was for an inspection of heat/AC system with no stated problems. He was here for four (4) hours which included three "rests" sitting in his truck smoking and drinking coffee as I watched from the wi...
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Joe had not arrived at appt time and did not call. The appointment was for an inspection of heat/AC system with no stated problems. He was here for four (4) hours which included three "rests" sitting in his truck smoking and drinking coffee as I watched from the window.
He was not friendly and approachable and all questions were greeted with one-word answers, as if he was too busy. After three tries to understand what he was doing and where he was in the process, I gave up and simply stopped asking.
I called Progressive because previous service has been 5 star. Should I ever need service on my AC I will not call Progressive as I do not want Joe to ever visit again.
Thank you,
Jan Orey
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The company has always been professional, showing up on time, polite, etc. They seem very honest, never suggesting random things I don't actually need--which had always been a problem with past companies. They thoroughly explain situations that need resolution--sh...
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The company has always been professional, showing up on time, polite, etc. They seem very honest, never suggesting random things I don't actually need--which had always been a problem with past companies. They thoroughly explain situations that need resolution--showing me exactly what's wrong.
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