CALL TO SCHEDULE
(877) 325-0180
By John H. on 01/23/20
Kevin C. did an excellent job installing our new dishwasher. He hauled off our old unit and showed us how to operate the new one. He was able to do the entire job from start to finish in about 45 minutes. Very professional!!

By Lisa Y. on 01/23/20
Extremely professional and helpful! We are thankful for Cody's assistance with our bathroom remodel.

By Charles D. on 01/10/20
Kevin installed our new dishwasher in record time - I'm sure his next job could be on a pit crew for NASCAR. Additionally, the job was performed professionally - clean and patient with operation instructions for first use. Excellent job - highly recommend Progress...
(View More)
Kevin installed our new dishwasher in record time - I'm sure his next job could be on a pit crew for NASCAR. Additionally, the job was performed professionally - clean and patient with operation instructions for first use. Excellent job - highly recommend Progressive for appliance installs. Like
(View Less)

By Craig B. on 12/24/19
Excellent service from start to finish... very through; they even checked prior Samsung installations to make sure they were done right

By Rick J. on 12/23/19
Jimmie provided excellent service mitigating my water leak. He is courteous a true professional.

By Alan S. on 12/20/19
Kevin performed exceptionally well with the installation of a microwave oven and toilet. He was quick, pleasant and went out of his way to be helpful. Kevin was the best!

By David B. on 12/13/19
Called at 9:28 tonight phone is still ringing 877 325 0180, not a peep over 14 mins.

By Mary L. on 12/09/19
Cody and Joey Did a perfect Job! They were so courteous! Went above and beyond to help! Difficult situation went smoothly! I would recommend them to anyone! Thank you Cody and Joey! Make sure you use Cody C

By Eric D. on 12/04/19
I needed a toilet install, so I used Progressive Service Company. I wasn't familiar with Progressive Company, but the company works with Lowe's and Home Depot. Anyway, Kevin and Shane of Progressive Service Company did a great job. The two removed my old toilet,...
(View More)
I needed a toilet install, so I used Progressive Service Company. I wasn't familiar with Progressive Company, but the company works with Lowe's and Home Depot. Anyway, Kevin and Shane of Progressive Service Company did a great job. The two removed my old toilet, installed the new one, and explained the installation warranty. I thought the toilet installation would take a lot longer but they were finished in no time, and I was able to make my meeting for work. If you need a toilet install, I highly recommend them.
(View Less)

By Kimberly B. on 12/04/19
Extremely pleased with this team!! Were punctual and kind and very informative! Highly recommend!!

By Eileen F. on 12/02/19
Kevin C. was courteous, efficient, and overall did an excellent job. Thank you.

By Mary H. on 12/02/19
Kevin arrived on time and after assessing the work to be done, he promptly went to work removing the old dishwasher. He knew exactly what to do without having to glance at the installation manual before installing the new dishwasher. The dishwasher water hose deliv...
(View More)
Kevin arrived on time and after assessing the work to be done, he promptly went to work removing the old dishwasher. He knew exactly what to do without having to glance at the installation manual before installing the new dishwasher. The dishwasher water hose delivered with the dishwasher was broken. Fortunately, he had one on his truck so there was no downtime to go get another one. Kevin was professional and pleasant. When he finished the installation, although there was hardly any debris on the floor, he offered to clean it up. He gave me a quick demo of how to use the new dishwasher before he left. Kevin reflects well on Progressive Service as a company that offers a very high level of service to its customers.
(View Less)

By Jim Moore- H. on 11/26/19
Out of the blocks they were very good, sincere and I felt good about it. But, when I called to get an update on my service call, which was scheduled for 10:00am to 1:00pm, 2 hours and 48 minutes had passed of their 3 hour window. I did receive a call 40 minutes ...
(View More)
Out of the blocks they were very good, sincere and I felt good about it. But, when I called to get an update on my service call, which was scheduled for 10:00am to 1:00pm, 2 hours and 48 minutes had passed of their 3 hour window. I did receive a call 40 minutes later and the CSR stated that the service tech got tied up on he call before mine. They stated that I would get a call when he was on the way. Well, 3 more hours had passed, my day was blown so I called and cancelled. By the way...it was now 3:56pm...I
(View Less)

By Joseph L. on 11/23/19
Marcus Carter did a fantastic job installing dishwasher. Punctual to the minute, knowledgeable and friendly, answered all my questions, even showed me all the features like a car salesman. You can tell he’s a perfectionist.

By Leonard W. on 11/23/19
Noah M. of Progressive Service Company in Wake County, NC gets an A+ for his recent installation of a garbage disposal in our home in Raleigh. He was prompt, very polite, personable and knew his business in installing the disposal/incinerator. My wife and I salute...
(View More)
Noah M. of Progressive Service Company in Wake County, NC gets an A+ for his recent installation of a garbage disposal in our home in Raleigh. He was prompt, very polite, personable and knew his business in installing the disposal/incinerator. My wife and I salute Progressive Service Company for having such a responsible and professional technician on their staff. Leonard & Janet Wilson
(View Less)

By LaTanya R. on 11/23/19
Excellent company

By Thomas E. on 11/14/19
5 star service. Great customer experience. Kevin C went above and beyond! Highly recommend.

By Kristina Trujillo S. on 11/14/19
Really helpful, super friendly, left no mess and installed dishwasher quickly. Great experience

By Kevin T. on 11/14/19
Shane B. was on time for both scheduled appointments, he was very professional and courteous and performed an outstanding plumbing job at my home. he answered all my questions with great feedback and helpful hints/suggestions to maintain the work that was done. I ...
(View More)
Shane B. was on time for both scheduled appointments, he was very professional and courteous and performed an outstanding plumbing job at my home. he answered all my questions with great feedback and helpful hints/suggestions to maintain the work that was done. I would definitely use and recommend Progressive service company for plumbing needs.
(View Less)

By Kathy C. on 11/10/19
Best in class. Explained everything as it was done. Definitely will use them again
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
(877) 325-0180

Select any employee to see all their reviews.

Ivan P
13 Years
Rating:
135 total reviews!
Noah M
1 Year
Rating:
88 total reviews!
Brittney H
Customer Service Rep.
1 Year
Rating:
(178 total reviews)
Whitney M
Customer Service Rep.
3 Years
Rating:
(162 total reviews)
Lisa B
Customer Service Rep.
1 Year
Rating:
(116 total reviews)
Cameron W
Customer Service Rep.
Rating:
(112 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Progressive Service Company has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
(877) 325-0180

Customer service is always a top priority at Progressive Service Company. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
(877) 325-0180
Cody N has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
16 total reviews
By Susan M. on 10/22/19
I have never had a service be so prompt! They called to say that they would be at my home at 1:00 and they were here at 1:00. Cody was very organized and had the job finished in no time, left the area clean, and took away all the boxes and packing . I would hire th...
(View More)
I have never had a service be so prompt! They called to say that they would be at my home at 1:00 and they were here at 1:00. Cody was very organized and had the job finished in no time, left the area clean, and took away all the boxes and packing . I would hire them again ! Susan Maddox
(View Less)

By Anna M. on 10/15/19
I recently used the plumbing services of progressive service company tech: Cody C. Was fantastic! Cody very professional, dedication and easy to work. Thanks again!!! I will recommend your company and him! Great job!

By Lynn G. on 08/29/19
Cody and Joey did an amazing job taking care of my family and me when they came out to see why our new only 4 days old water heater was leaking. After checking to see what was doing on, we bought a defected water heater. They called the warranty company, they then ...
(View More)
Cody and Joey did an amazing job taking care of my family and me when they came out to see why our new only 4 days old water heater was leaking. After checking to see what was doing on, we bought a defected water heater. They called the warranty company, they then had Cody and Joey return the water heater and come back with a new and install it. They were very professional and got the job down.
(View Less)

By Nancy K. on 08/27/19
My water heater went out in my house, we went out and bought a new one which after installing found out that it had a leak... So we called Progressive and they came out when they said they would be here spent a good part of the afternoon fixing the problem... We we...
(View More)
My water heater went out in my house, we went out and bought a new one which after installing found out that it had a leak... So we called Progressive and they came out when they said they would be here spent a good part of the afternoon fixing the problem... We were very impressed with the service we received.... Cody and Joey were very professional and knowledgeable and we would definitely recommend their services!!!
(View Less)

By Towanda C. on 08/14/19
Thanks for great service technicians and an excellent job installing my kitchen faucet w/sprayer and garbage disposal perfectly. It was my first time experience with your company business ever. I'm satisfied and enjoy with my new items! :-)

By HE S. on 05/01/19
AWFUL! Cody has no concept of Customer Service. I too am in a business where our Customer Service makes us 1. I will Never use nor will I ever recommend Progressive Service Company due to my one negative experience with Cody.

By Douglas F. on 04/26/19
Cody was set to come a day scheduled to install a kitchen faucet . I also had a kitchen counter top installed the same day & was told I needed to wait 24 hrs before the faucet could be Installed. Cody had no problem rescheduling for the next day. He called me t...
(View More)
Cody was set to come a day scheduled to install a kitchen faucet . I also had a kitchen counter top installed the same day & was told I needed to wait 24 hrs before the faucet could be Installed. Cody had no problem rescheduling for the next day. He called me the next morning to let me know he was on his way. He did a great job installing the faucet and education me what I needed to do for maintenance. Nice guy. Great job!
(View Less)

By Nicolae Andrei P. on 01/17/19
Good interaction with Cody, who is professional, skillful, and honest. Solved my problem and saved me money. Thanks

By Edie Libby @home d. on 10/31/18
From our first phone call to Cameron at Progressive,through the completion of the installation of our new dishwasher by Cody, we received excellent service. I’m keeping their card on file for any further needs in our home!

By James S. on 10/19/18
Cody was exceptional!!

By Michael W. A. on 10/18/18
TO: PROGRESSIVE SERVICE COMPANY DATE: OCTOBER 15, 2018 FROM: MIKE & ERIN ALLEN SUBJECT: PLUMBING WORK Hello. My wife and I would like to let you know that we had some plumbing work (New toilet installation) do...
(View More)
TO: PROGRESSIVE SERVICE COMPANY DATE: OCTOBER 15, 2018 FROM: MIKE & ERIN ALLEN SUBJECT: PLUMBING WORK Hello. My wife and I would like to let you know that we had some plumbing work (New toilet installation) done by your company on Monday afternoon, October 08, 2018. First of all, I purchased a new American Standard Toilet at the local Home Depot, 210 Eastwood Road in Wilmington, NC. I made the purchase in person at the store on October 04, 2018. We had nothing but absolute trouble with the cash purchase, and setting up the installation. The employees that I dealt with were a nightmare to work with. I paid for the new toilet, and, all of the installation charges that they required. Although I had placed the new toilet box on a cart and took it up front to pay and set up the install, I was advised that I could not take it with me by store policy, and, that the install contractor would pick it up. This, I later found out from the store manager was not so, and, that I should have taken it with me. This whole purchase and installation part (on Home Depot’s part) was badly handled on their part. Now, to the good part. Your local representative called me to set up the installation. Unfortunately, I did not get her name, but, she was most pleasant and professional, and the installation was set up for Monday October 08, 2018, in the afternoon, between 3:30 – 5:00. At 3:00, I received a phone call from the installers that they were on the way. They arrived about 3:15 PM. Their names were Cody and Frank. They were very accommodating, friendly, professional and great to work with. After removing the old toilet, they opened the new toilet box, only to discover that the bottom portion of the toilet was cracked/broken. They said that they would go back to the Home Depot to get a replacement. I asked them to wait a few minutes while I called the Manager at the store. Once I had her on the phone, (she was aware of the problems that I had with the purchase and installation set-up), I told her the new problem and requested that she have someone find a new toilet, check it to make sure that it was in good condition, and have it waiting up front for Cody and Frank when they arrived. Cody and Frank left, and, in a very short time, returned to my house to complete the installation. They finished around 4:50 PM. They left the work area spotless. Again, Cody and Frank were extremely professional, friendly and, I feel that they are both an asset to your company. It is rare today, unfortunately, to run across service professionals that put this much effort in to doing a great job, even with the problems that I encountered with Home Depot, Cody and Frank, we believe, went way above and beyond what you normally expect in such endeavors. We will definitely call on your company with any further plumbing, electrical and any other services that you provide, that we need. We will also pass along and recommend your company to all family and friends that need your type of service. It is our hope that you will pass this letter both up the chain, and, to Cody and Frank for their great work. Sincerely, Michael and Erin Allen 2329 Sapling Circle Wilmington, NC 28411
(View Less)

By Edie L. on 10/17/18
Cody called ahead to make sure we were home and expecting him. He arrived exactly when he said he would and proceeded to unbox and install our dishwasher that we had purchased from Home Depot on line. He talked with my husband as he was installing, while doing an...
(View More)
Cody called ahead to make sure we were home and expecting him. He arrived exactly when he said he would and proceeded to unbox and install our dishwasher that we had purchased from Home Depot on line. He talked with my husband as he was installing, while doing an excellent job of the installation. I am very impressed with his work and will keep his business card for future use. Cody is to be commended!
(View Less)

By Sandra W. on 09/23/18
I am very pleased with the install of our new commode. Our installer Cody was very efficent from the install to the clean up. It was easy to see that he takes pride in a job well done!

By Lana Infanger @ Lowes I. on 08/23/18
Cody is so great and did a wonderful job. Would definitely recommend to anyone!

By Marie C. on 07/21/18
Cody and Kevin were very professional, knowledgeable and helpful. I would highly recommend them and are hoping they are able to install our new dishwasher and other appliances when they are delivered next month. They came to install a new range and they did an excellent job.

By Jim m. on 06/19/18
Progressive Service was contracted Home Depot. They arrived on time and were very organized and efficient. They did the job as planned and cleaned-up. These guys were strong, fit and prepared. I would call them again.
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.