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By David B. on 12/13/19
Called at 9:28 tonight phone is still ringing 877 325 0180, not a peep over 14 mins.

By Mary L. on 12/09/19
Cody and Joey Did a perfect Job! They were so courteous! Went above and beyond to help! Difficult situation went smoothly! I would recommend them to anyone! Thank you Cody and Joey! Make sure you use Cody C

By Eric D. on 12/04/19
I needed a toilet install, so I used Progressive Service Company. I wasn't familiar with Progressive Company, but the company works with Lowe's and Home Depot. Anyway, Kevin and Shane of Progressive Service Company did a great job. The two removed my old toilet,...
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I needed a toilet install, so I used Progressive Service Company. I wasn't familiar with Progressive Company, but the company works with Lowe's and Home Depot. Anyway, Kevin and Shane of Progressive Service Company did a great job. The two removed my old toilet, installed the new one, and explained the installation warranty. I thought the toilet installation would take a lot longer but they were finished in no time, and I was able to make my meeting for work. If you need a toilet install, I highly recommend them.
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By Kimberly B. on 12/04/19
Extremely pleased with this team!! Were punctual and kind and very informative! Highly recommend!!

By Eileen F. on 12/02/19
Kevin C. was courteous, efficient, and overall did an excellent job. Thank you.

By Mary H. on 12/02/19
Kevin arrived on time and after assessing the work to be done, he promptly went to work removing the old dishwasher. He knew exactly what to do without having to glance at the installation manual before installing the new dishwasher. The dishwasher water hose deliv...
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Kevin arrived on time and after assessing the work to be done, he promptly went to work removing the old dishwasher. He knew exactly what to do without having to glance at the installation manual before installing the new dishwasher. The dishwasher water hose delivered with the dishwasher was broken. Fortunately, he had one on his truck so there was no downtime to go get another one. Kevin was professional and pleasant. When he finished the installation, although there was hardly any debris on the floor, he offered to clean it up. He gave me a quick demo of how to use the new dishwasher before he left. Kevin reflects well on Progressive Service as a company that offers a very high level of service to its customers.
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By Jim Moore- H. on 11/26/19
Out of the blocks they were very good, sincere and I felt good about it. But, when I called to get an update on my service call, which was scheduled for 10:00am to 1:00pm, 2 hours and 48 minutes had passed of their 3 hour window. I did receive a call 40 minutes ...
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Out of the blocks they were very good, sincere and I felt good about it. But, when I called to get an update on my service call, which was scheduled for 10:00am to 1:00pm, 2 hours and 48 minutes had passed of their 3 hour window. I did receive a call 40 minutes later and the CSR stated that the service tech got tied up on he call before mine. They stated that I would get a call when he was on the way. Well, 3 more hours had passed, my day was blown so I called and cancelled. By the way...it was now 3:56pm...I
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By Joseph L. on 11/23/19
Marcus Carter did a fantastic job installing dishwasher. Punctual to the minute, knowledgeable and friendly, answered all my questions, even showed me all the features like a car salesman. You can tell he’s a perfectionist.

By Leonard W. on 11/23/19
Noah M. of Progressive Service Company in Wake County, NC gets an A+ for his recent installation of a garbage disposal in our home in Raleigh. He was prompt, very polite, personable and knew his business in installing the disposal/incinerator. My wife and I salute...
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Noah M. of Progressive Service Company in Wake County, NC gets an A+ for his recent installation of a garbage disposal in our home in Raleigh. He was prompt, very polite, personable and knew his business in installing the disposal/incinerator. My wife and I salute Progressive Service Company for having such a responsible and professional technician on their staff. Leonard & Janet Wilson
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By LaTanya R. on 11/23/19
Excellent company

By Thomas E. on 11/14/19
5 star service. Great customer experience. Kevin C went above and beyond! Highly recommend.

By Kristina Trujillo S. on 11/14/19
Really helpful, super friendly, left no mess and installed dishwasher quickly. Great experience

By Kevin T. on 11/14/19
Shane B. was on time for both scheduled appointments, he was very professional and courteous and performed an outstanding plumbing job at my home. he answered all my questions with great feedback and helpful hints/suggestions to maintain the work that was done. I ...
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Shane B. was on time for both scheduled appointments, he was very professional and courteous and performed an outstanding plumbing job at my home. he answered all my questions with great feedback and helpful hints/suggestions to maintain the work that was done. I would definitely use and recommend Progressive service company for plumbing needs.
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By Kathy C. on 11/10/19
Best in class. Explained everything as it was done. Definitely will use them again

By Marybeth S. on 11/08/19
Noah installed our dishwasher today, he was amazing. Not only did he install the dishwasher, he replaced our sink valves and let my two little boys watch.

By michael c. on 11/05/19
darryl, and his crew (three gentlmen) were the best . whole house heat and air, and it was cold outside.start at 9am finish at 5pm.everything works and they did what had to be done.it is all new and works great. JUST LIKE IN THE OLD DAYS------------------------THAN...
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darryl, and his crew (three gentlmen) were the best . whole house heat and air, and it was cold outside.start at 9am finish at 5pm.everything works and they did what had to be done.it is all new and works great. JUST LIKE IN THE OLD DAYS------------------------THANK YOU ALL PS. LISA IN THE OFFICE KNOWS TAKES ALL THE WOORIES OUT OF HAVING NO HEAT . THANK YOU.
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By Sue B. on 11/02/19
Kevin was very efficient and knowledgeable. He arrived a little ahead of schedule. He explained the operation of the new dishwasher.

By Gay D. on 11/02/19
The entire team at Progressive Services was professor and worked very hard to repair my water/flooring problem. Jimmie was the lead technician and he was wonderful to work with. He was patient, trusting and very knowledgeable. I Would highly recommend Jimmie and his company

By Kathy F. on 11/01/19
Nolan and Randy installed three kitchen appliances for us today. They are knowledgeable, professional and very courteous. When we had a hiccup with installing the cooktop, they problem solved and made sure the issue was resolved. I highly recommend this duo!

By Randy S. on 10/31/19
Noah M. did a great job in installing our dishwasher. He called about 45 minutes before arriving. He was face with some challenges in the installation but explained all of the problems thoroughly and with my approval was able to proceed. He was very courteous and p...
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Noah M. did a great job in installing our dishwasher. He called about 45 minutes before arriving. He was face with some challenges in the installation but explained all of the problems thoroughly and with my approval was able to proceed. He was very courteous and professional and worked very hard the entire time he was here.
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Select any employee to see all their reviews.

Trevor W
5 Years
Rating:
(22 total reviews)
Cody N
1 Year
Rating:
(21 total reviews)
Mike A
4 Years
Rating:
(21 total reviews)
Zac B
2 Years
Rating:
(20 total reviews)
Brandon H
6 Years
Rating:
(19 total reviews)
Bill U
1 Year
Rating:
(19 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Progressive Service Company has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Christine S has a 5-Star average rating and a total of 99 total reviews
99 total reviews
I am a actively involved mother of 3. In my spare time I enjoy coaching various sports in my community and spending as much time with my family as I can. I have been in Customer Service for 18 years.
By Lamar Trench Home D. on 12/15/17
Very professional.

By Peter P. on 12/09/17
Professional removal of old appliance and installation of my new dishwasher. Friendly service and on time appointment arrival.

By Ed C. on 12/07/17
Justin the installer did a great job. He was very friendly and concerned about his work. Would gladly use these guys again. Great job.

By Graham @CTI P. on 11/23/16
Brad did a great job with our drain cleaning, and the Operations team kept everything simple and easy for us in scheduling the work.

By Cindy F. on 11/07/16
Jeremiah and Christine have been very accommodating with their quick response and quick turn around. Totally appreciate

By Cindy F. on 11/07/16
Jeremiah and Christine have been very accommodating to get repairs done with quick response and quick turn around. Thank you.

By Nicole S. on 10/05/16
Have used Progressive several times. Always on time and very professional. Have never had any problems getting the job done right.

By Terry O. on 09/19/16
Excellent service by real experts! On time and ready to get the job done. No complaints whatsoever.

By Paul M. on 09/07/16
CJ was superb, competent and a consumate teacher, informing me every step of the way. I would recommend him hihgly and call him again in a heartbeat. PHMattingly

By Benjamin H. on 06/19/16
I've now had Progressive replace both my HVAC system and my water heater, and both times the service was outstanding! Super friendly and helpful staff that is willing to take the time and explain estimates and services in detail and very quick installations. Highly recommended!

By Andrea O. on 06/11/16
(no comment)

By Mark C. on 06/01/16
Came out promptly the same day as my call. Had what I thought was a broken pipe... but Gary diagnosed a leakage from an upstairs appliance that was causing water to flow down outside of the appropriate drain pipe. I was able to fix that problem.Then he quickly repa...
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Came out promptly the same day as my call. Had what I thought was a broken pipe... but Gary diagnosed a leakage from an upstairs appliance that was causing water to flow down outside of the appropriate drain pipe. I was able to fix that problem.Then he quickly repaired a broken sillcock in about 5 minutes! Wonderful plumber with reasonable prices. I highly recommend these guys! Raleigh homeowner, June 2016
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By Andrew F. on 05/25/16
Progressive provided excellent and speedy service. They delivered excellent communication through emails and phone calls. They were punctual and helpful, giving us clear details on the nature of the problems with our water heater and a quick replacement.

By Bert L. on 05/03/16
Excellent service. We will call again when we renovate our bathrooms.

By Jim W. on 05/03/16
Steve did an excellent job on repairs and an exceptional job in explaining each repair and the options and the advantages of bundling. We also appreciated the quick response by Progressive in scheduling replacement of garbage disposal within two hours of our call ...
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Steve did an excellent job on repairs and an exceptional job in explaining each repair and the options and the advantages of bundling. We also appreciated the quick response by Progressive in scheduling replacement of garbage disposal within two hours of our call and three other repair items.
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By Latatious M. on 04/25/16
It was a weekend emergency and Christine and Brian G. came to the rescue! I work for a property management company and was the on-call person for the weekend. I deal with Progressive all the time. Christine is patient and amazing every time I speak to her!

By Elaine P. on 04/24/16
Very professional and friendly service. Explained what problem was answered any questions I had

By Janet M. on 04/21/16
I am so impressed with this company. From the first phone call to the end of the work, I felt confident and safe. Some companies try to hard-sell you on stuff that you may or may not need; ****** was very professional, and he explained everything he was doing. He m...
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I am so impressed with this company. From the first phone call to the end of the work, I felt confident and safe. Some companies try to hard-sell you on stuff that you may or may not need; ****** was very professional, and he explained everything he was doing. He made some suggestions of things I *could* do, but didn't put pressure on me. He called in a plumber when he saw some damage under the house, and that went very well. I needed a new water heater, and it was taken care of and cleaned up beautifully. I would recommend this company, and I will be using them again for future jobs.
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By Mary D. on 04/06/16
I love Brandon and his partner--- shoot forgot his name-- he had beautiful reddish curls and was such a cool young man! I assume the picture of the woman was the person on the telephone. She was wonderful too!!!! Thank you!
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