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By Delia D. on 01/23/21
Progressive Serice Co sent a plumber out to fix my backed up plumbing line right away on a Saturday. John Mayo was knowledgeable, skilled and very professional. He did a great job diagnosing the problem. So glad I called them!

By Cheryl S. on 01/22/21
Kevin called and gave us a heads up when he was on the way to our home. He was very cheerful and pleasant.. He quickly installed our new garbage disposal, made sure we understood how to use and reset. Left no mess and he took the old disposal with him. Outstandi...
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Kevin called and gave us a heads up when he was on the way to our home. He was very cheerful and pleasant.. He quickly installed our new garbage disposal, made sure we understood how to use and reset. Left no mess and he took the old disposal with him. Outstanding customer service from making appointment to installation. Don't hesitate using Kevin and Progressive!
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By Deborah W. on 01/11/21
Awesome tech; friendly and professional

By Frank P. on 01/11/21
Kevin, called and said he could arrive early , if that was ok. He came, and installed the new dishwasher, cleaned up after himself, and demonstrated the new unit's use

By Bill W. on 01/04/21
no comment

By Janice A. on 12/30/20
Install and remove dishwasher. Service person was on time, professional and provided a very high quality of service.

By Melissa A. on 12/18/20
very polite explained features of dishwasher quick install

By Katie R. on 12/18/20
John Mayo came out late at night to diagnose the issue and he was great. He got things fixed and working again faster than we expected and gave us fair scenarios of what we could do to fix the issue and how much those choices would cost. A few days before that a di...
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John Mayo came out late at night to diagnose the issue and he was great. He got things fixed and working again faster than we expected and gave us fair scenarios of what we could do to fix the issue and how much those choices would cost. A few days before that a different plumber from the same company (Justin) had to come out and repair our toilet (completely unrelated) after a pipe burst and flooded part of our home at nearly midnight. He was also amazing and went out of his way to get the part we needed that night as well as checked several of our other plumbing fixtures to make sure they didn't have the same bad installations. We had a rough week of dealing with plumbing issues and these guys saved us both times. Thank you so much for everything. I highly recommend these guys and if I ever need plumbing services again I will be calling them.
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By Michele C. on 12/10/20
Kevin was great! He got the done job quickly, efficiently, and was friendly and professional.

By Dan P. on 12/10/20
Kevin was quick, timely, and communicated great. Very professional and respectful. Satisfied with the experience as a whole.

By Marion H. on 12/04/20
They did an awesome job. Very professional and knowledgeable.

By Carrie N. on 12/04/20
Kevin was the install tech for our new dishwasher and he went above and beyond to make sure everything went smoothly. He did a fantastic job and I would definitely use their services again.

By Marilyn E. on 12/03/20
I had a dishwasher installed. Kevin did a wonderful job. He was very professional, friendly and did an awesome job. He even pointed out some of the amazing features of my new dishwasher.

By Desiree F. on 12/01/20
Kevin C; performed an effective and professional job of replacing kitchen microwave and dishwasher. I am very satisfied with his service.

By Denea L. on 11/30/20
Tevin installed our new dishwasher, and was extremely professional and knowledgeable. He took the time to make sure I knew how to run it because this was a brand we have not used in the past. He made sure everything was installed perfectly. Thank you Tevin!!

By Dr. Mladen C. on 11/25/20
Kevin was absolutely amazing to work with. He was professional, polite, and very helpful in making sure that we get the best possible outcome with the installation of our dishwasher. I would highly recommend Kevin and his company to anyone who needs this type of wo...
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Kevin was absolutely amazing to work with. He was professional, polite, and very helpful in making sure that we get the best possible outcome with the installation of our dishwasher. I would highly recommend Kevin and his company to anyone who needs this type of work done in their home.
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By Dr. Mladen C. on 11/25/20
Kevin was absolutely amazing to work with. He was professional, polite, and very helpful in making sure that we get the best possible outcome with the installation of our dishwasher. I would highly recommend Kevin and his company to anyone who needs this type of wo...
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Kevin was absolutely amazing to work with. He was professional, polite, and very helpful in making sure that we get the best possible outcome with the installation of our dishwasher. I would highly recommend Kevin and his company to anyone who needs this type of work done in their home.
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By Jean K. on 11/23/20
Great , prompt service. Professional and knowledgeable

By Liz/Marvin M. on 11/19/20
Mike installed our new dishwasher yesterday and he was wonderful. Very professional, knowledgeable and respectful of our home. When he came in, he said he smelled gas, which we didn’t smell. He suggested we call Dominion Energy and we did and after the tech fro...
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Mike installed our new dishwasher yesterday and he was wonderful. Very professional, knowledgeable and respectful of our home. When he came in, he said he smelled gas, which we didn’t smell. He suggested we call Dominion Energy and we did and after the tech from the gas company checked everything, he found that our gas stove was leaking slightly! The gas tech fixed it and we’re good now. Thank you so much to Michael!!
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By Miriam B. on 11/19/20
Kevin C. was on time, courteous, and efficient. He installed a dishwasher and gave me a quick review on its features and operation. I really appreciated the excellent service.
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(877) 325-0180

Select any employee to see all their reviews.

Ivan P
13 Years
Rating:
135 total reviews!
Kevin C
Rating:
94 total reviews!
Brittney H
Customer Service Rep.
1 Year
Rating:
(178 total reviews)
Whitney M
Customer Service Rep.
3 Years
Rating:
(162 total reviews)
Lisa B
Customer Service Rep.
1 Year
Rating:
(116 total reviews)
Cameron W
Customer Service Rep.
Rating:
(112 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Progressive Service Company has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Brittney H has a 5-Star average rating and a total of 178 total reviews
178 total reviews
Im a highly driven mother of 1 and I come from a very close family which is #1 in my life. In my spare time I am either with my son or riding my motorcycle. I have been working in Customer Service for 7 years.
By Steve A. on 10/16/19
Excellent response time and service. This was for a water heater being down. Called late on a Friday night. Received a call from James within a short period. Confirmed he would be there first thing Saturday morning. Called when he was in route. Saturday, the home ...
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Excellent response time and service. This was for a water heater being down. Called late on a Friday night. Received a call from James within a short period. Confirmed he would be there first thing Saturday morning. Called when he was in route. Saturday, the home was hosting the gathering for the bride, bridal party, mother of the bride, and friends to prepare for a wedding. Water heater was replaced and functioning in time that the lost of hot water was not an issue. Very professional, responsive and in their communications.
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By Michael H. on 06/03/19
Brittany was very helpful and professional. She got me the next available appointment in a timely manner. Excellent service.

By Gary F. on 11/17/18
(no comment)

By Michelle P. on 11/06/18
Steve is awesome! He’s been to our house a few times so he was able to troubleshoot the issue over the phone with me and came fully prepared to fix the situation in under 10 minutes! We wouldn’t trust our well and plumbing to anyone else. Thanks for always givi...
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Steve is awesome! He’s been to our house a few times so he was able to troubleshoot the issue over the phone with me and came fully prepared to fix the situation in under 10 minutes! We wouldn’t trust our well and plumbing to anyone else. Thanks for always giving us such quick and amazing service !
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By Ed L. on 09/21/18
ALWAYS ON TIME, ALWAYS PROFESSIONAL WORK.

By Amanda G. on 08/08/18
I called to have someone fix my water heater. I living and needed the latest appointment possible. The girl told me 3-5 is the latest. Ok that’s fine. On the day of the appointment I realized I wasn’t going to be home in time so I called to reschedule. I push t...
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I called to have someone fix my water heater. I living and needed the latest appointment possible. The girl told me 3-5 is the latest. Ok that’s fine. On the day of the appointment I realized I wasn’t going to be home in time so I called to reschedule. I push the number for plumbing and I’m still asked what department when someone answered. Then I ask to reschedule for the same time slot the next day. The lady then tells me because of the time slot if any repairs need to be done they won’t have time. They can only come out and look at it. I said ok at first then I thought about it and called back and canceled. So if I need a late slot I can never get my water heater fixed? I own a pet sitting company if I told my clients I’m sorry I can only look at your dog because of the time requested I wouldn’t have clients. I will be calling someone who can actually fix the problem in one trip.
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By Eric M. on 07/28/18
Ashley was great!!! He knew what he was doing and gave great advice. Thanks!

By Andrew P. on 06/05/18
The prices are great but the service is awesome. they always do such a good job.

By Rachel Hunter @residential P. on 05/03/18
Everyone was really great. A technician was quickly dispatched and repaired my pipe leak on the same day.

By Marlo Hode @residential P. on 05/02/18
Had to call Progressive again for my ongoing issue. Because I had received such good service from Tim O., I decided to purchase the Home Care membership. Kimberly, Brittany, and Morgan were all extremely helpful in getting me set up for the services I need. Rola...
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Had to call Progressive again for my ongoing issue. Because I had received such good service from Tim O., I decided to purchase the Home Care membership. Kimberly, Brittany, and Morgan were all extremely helpful in getting me set up for the services I need. Roland and the mitigation team were also top notch!
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By William Noonan @residential P. on 05/01/18
CJ was great. Explained everything in detail and did quality work.

By Richard Hoffman @. on 04/27/18
Awesome job done by all, from Customer Service to the techs that service our jobs, I would highly recommend if you want fast courteous service!

By Demetry F. on 04/03/18
Total ripoff. For 1h of work and $60 part charging $370 Is beyond ridiculous. Even lawyers don't get paid that much.

By Andrew Klahr @ Res P. on 04/01/18
These guys are great. 2nd time using this company (different services) and both times they were on time, quick, friendly, and best of all, reasonably priced. Couldn’t be happier with the service they provided. Everett was our tech to relocate a gas line in our h...
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These guys are great. 2nd time using this company (different services) and both times they were on time, quick, friendly, and best of all, reasonably priced. Couldn’t be happier with the service they provided. Everett was our tech to relocate a gas line in our house. Took him a ~1 hour to complete the job the gas company refused to do. Very professional and friendly. I highly recommend using this company.
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By Jim Gloss @residential P. on 03/30/18
(no comment)

By Carol Simmons @residential P. on 03/28/18
Easy to make the appt, they came in the appropriate time frame, and worked VERY hard to resolve my drain problem. Everett was personable, funny, KNEW WHAT HE WAS DOING, and made an otherwise difficult experience not so bad. Have used Progressive before and will...
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Easy to make the appt, they came in the appropriate time frame, and worked VERY hard to resolve my drain problem. Everett was personable, funny, KNEW WHAT HE WAS DOING, and made an otherwise difficult experience not so bad. Have used Progressive before and will definitely use them again.
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By April D. on 03/26/18
Progressive Service Company is the only company I will ever call for all my plumbing, heating & air, and electrical needs. They came out same day to take a look at my septic tank due to my yard being a muddy yucky mess. They came out today to pump our septic tank,...
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Progressive Service Company is the only company I will ever call for all my plumbing, heating & air, and electrical needs. They came out same day to take a look at my septic tank due to my yard being a muddy yucky mess. They came out today to pump our septic tank, install filter & install 2 new riser lids. I will most definatly recommend Progressive Service Company to family & friends.
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By Ramiro G. on 03/26/18
THey where great at remediation but after that is been a nightmare, have to put my home on the market by April 20 so everything has to be done by then meaning flooring and interior paint and with this job incomplete is impossible very disappointing with Ms.Victoria...
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THey where great at remediation but after that is been a nightmare, have to put my home on the market by April 20 so everything has to be done by then meaning flooring and interior paint and with this job incomplete is impossible very disappointing with Ms.Victoria and Mr Jhon and the company it self since they where not honest enough to say that they had other work behind and that they could not do mine on time.
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By Amy Ingram @. on 03/10/18
I spoke with Brittney & she sent a repair professional to fix my heat/ac unit. He did a wonderful job. Will use Progressive Services in the future!

By Chris&Courtney Blum @residential P. on 03/07/18
Our house was backing up sewage at the lowest level in November. CJ from Progressive came out and suggested agave us an initial diagnosis that the whole line was blocked but that we should avoid the cost of running a camera through the line unless it happens agai...
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Our house was backing up sewage at the lowest level in November. CJ from Progressive came out and suggested agave us an initial diagnosis that the whole line was blocked but that we should avoid the cost of running a camera through the line unless it happens again. We appreciated the cost saving suggestion. But when it happened in March, we knew who to call and ask for. The camera made short work of diagnosing the problem (whole snapped line). CJ and his team and were able to schedule us within twenty-four hours to dig up and repair our house line, even though we were out of town. Thank you for the pictures you sent us see what had happened. CJ, our thanks go to you and your team. We most definitely would request you again and would certainly recommend Progressive. Thank you for the excellent service from the whole Progressive team!
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