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By Charles D. on 01/10/20
Kevin installed our new dishwasher in record time - I'm sure his next job could be on a pit crew for NASCAR. Additionally, the job was performed professionally - clean and patient with operation instructions for first use. Excellent job - highly recommend Progress...
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Kevin installed our new dishwasher in record time - I'm sure his next job could be on a pit crew for NASCAR. Additionally, the job was performed professionally - clean and patient with operation instructions for first use. Excellent job - highly recommend Progressive for appliance installs. Like
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By Craig B. on 12/24/19
Excellent service from start to finish... very through; they even checked prior Samsung installations to make sure they were done right

By Rick J. on 12/23/19
Jimmie provided excellent service mitigating my water leak. He is courteous a true professional.

By Alan S. on 12/20/19
Kevin performed exceptionally well with the installation of a microwave oven and toilet. He was quick, pleasant and went out of his way to be helpful. Kevin was the best!

By David B. on 12/13/19
Called at 9:28 tonight phone is still ringing 877 325 0180, not a peep over 14 mins.

By Mary L. on 12/09/19
Cody and Joey Did a perfect Job! They were so courteous! Went above and beyond to help! Difficult situation went smoothly! I would recommend them to anyone! Thank you Cody and Joey! Make sure you use Cody C

By Eric D. on 12/04/19
I needed a toilet install, so I used Progressive Service Company. I wasn't familiar with Progressive Company, but the company works with Lowe's and Home Depot. Anyway, Kevin and Shane of Progressive Service Company did a great job. The two removed my old toilet,...
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I needed a toilet install, so I used Progressive Service Company. I wasn't familiar with Progressive Company, but the company works with Lowe's and Home Depot. Anyway, Kevin and Shane of Progressive Service Company did a great job. The two removed my old toilet, installed the new one, and explained the installation warranty. I thought the toilet installation would take a lot longer but they were finished in no time, and I was able to make my meeting for work. If you need a toilet install, I highly recommend them.
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By Kimberly B. on 12/04/19
Extremely pleased with this team!! Were punctual and kind and very informative! Highly recommend!!

By Eileen F. on 12/02/19
Kevin C. was courteous, efficient, and overall did an excellent job. Thank you.

By Mary H. on 12/02/19
Kevin arrived on time and after assessing the work to be done, he promptly went to work removing the old dishwasher. He knew exactly what to do without having to glance at the installation manual before installing the new dishwasher. The dishwasher water hose deliv...
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Kevin arrived on time and after assessing the work to be done, he promptly went to work removing the old dishwasher. He knew exactly what to do without having to glance at the installation manual before installing the new dishwasher. The dishwasher water hose delivered with the dishwasher was broken. Fortunately, he had one on his truck so there was no downtime to go get another one. Kevin was professional and pleasant. When he finished the installation, although there was hardly any debris on the floor, he offered to clean it up. He gave me a quick demo of how to use the new dishwasher before he left. Kevin reflects well on Progressive Service as a company that offers a very high level of service to its customers.
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By Jim Moore- H. on 11/26/19
Out of the blocks they were very good, sincere and I felt good about it. But, when I called to get an update on my service call, which was scheduled for 10:00am to 1:00pm, 2 hours and 48 minutes had passed of their 3 hour window. I did receive a call 40 minutes ...
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Out of the blocks they were very good, sincere and I felt good about it. But, when I called to get an update on my service call, which was scheduled for 10:00am to 1:00pm, 2 hours and 48 minutes had passed of their 3 hour window. I did receive a call 40 minutes later and the CSR stated that the service tech got tied up on he call before mine. They stated that I would get a call when he was on the way. Well, 3 more hours had passed, my day was blown so I called and cancelled. By the way...it was now 3:56pm...I
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By Joseph L. on 11/23/19
Marcus Carter did a fantastic job installing dishwasher. Punctual to the minute, knowledgeable and friendly, answered all my questions, even showed me all the features like a car salesman. You can tell he’s a perfectionist.

By Leonard W. on 11/23/19
Noah M. of Progressive Service Company in Wake County, NC gets an A+ for his recent installation of a garbage disposal in our home in Raleigh. He was prompt, very polite, personable and knew his business in installing the disposal/incinerator. My wife and I salute...
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Noah M. of Progressive Service Company in Wake County, NC gets an A+ for his recent installation of a garbage disposal in our home in Raleigh. He was prompt, very polite, personable and knew his business in installing the disposal/incinerator. My wife and I salute Progressive Service Company for having such a responsible and professional technician on their staff. Leonard & Janet Wilson
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By LaTanya R. on 11/23/19
Excellent company

By Thomas E. on 11/14/19
5 star service. Great customer experience. Kevin C went above and beyond! Highly recommend.

By Kristina Trujillo S. on 11/14/19
Really helpful, super friendly, left no mess and installed dishwasher quickly. Great experience

By Kevin T. on 11/14/19
Shane B. was on time for both scheduled appointments, he was very professional and courteous and performed an outstanding plumbing job at my home. he answered all my questions with great feedback and helpful hints/suggestions to maintain the work that was done. I ...
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Shane B. was on time for both scheduled appointments, he was very professional and courteous and performed an outstanding plumbing job at my home. he answered all my questions with great feedback and helpful hints/suggestions to maintain the work that was done. I would definitely use and recommend Progressive service company for plumbing needs.
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By Kathy C. on 11/10/19
Best in class. Explained everything as it was done. Definitely will use them again

By Marybeth S. on 11/08/19
Noah installed our dishwasher today, he was amazing. Not only did he install the dishwasher, he replaced our sink valves and let my two little boys watch.

By michael c. on 11/05/19
darryl, and his crew (three gentlmen) were the best . whole house heat and air, and it was cold outside.start at 9am finish at 5pm.everything works and they did what had to be done.it is all new and works great. JUST LIKE IN THE OLD DAYS------------------------THAN...
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darryl, and his crew (three gentlmen) were the best . whole house heat and air, and it was cold outside.start at 9am finish at 5pm.everything works and they did what had to be done.it is all new and works great. JUST LIKE IN THE OLD DAYS------------------------THANK YOU ALL PS. LISA IN THE OFFICE KNOWS TAKES ALL THE WOORIES OUT OF HAVING NO HEAT . THANK YOU.
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Select any employee to see all their reviews.

Ivan P
13 Years
Rating:
135 total reviews!
Noah M
1 Year
Rating:
88 total reviews!
Brittney H
Customer Service Rep.
1 Year
Rating:
(178 total reviews)
Whitney M
Customer Service Rep.
3 Years
Rating:
(162 total reviews)
Lisa B
Customer Service Rep.
1 Year
Rating:
(116 total reviews)
Cameron W
Customer Service Rep.
Rating:
(112 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Progressive Service Company has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Progressive Service Company. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Brian G has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
15 total reviews
I have been in the plumbing industry for 23 years. I like helping out with problems that are hard for others. I like working for the best company in the RTP.
By Tracy @Top of the p. on 06/26/17
I was very impressed with Brian G. He was at my house within an hour of being called for a sewage backup. When he got here it turned into a major job, the pipe was broken and had metal and roots in it. Brian then called Zack who arrived a short time later. Within 3...
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I was very impressed with Brian G. He was at my house within an hour of being called for a sewage backup. When he got here it turned into a major job, the pipe was broken and had metal and roots in it. Brian then called Zack who arrived a short time later. Within 3 hours we had a new pipe in the ground. They both had a great sense of humor which was needed at the time. Did I mention this was also during that horrible thunderstorm on Saturday? I couldn't recommend them any more highly. They were very professional and did a great job very quickly.
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By Jose Sanchez @Liberty Commons Nursing and R. on 04/04/17
They all did an excellent job, Thank you all.

By Russell M. on 02/08/17
Brian G. is very knowledgeable. He coordinated the repair with the two other Plumbers working with him. In short order the Community had hot water with the leaks and faulty parts addressed. Before he left, Brian ensured that the Hot water supply was stabilized.

By Sheri Hovey @carolina Auto S. on 12/02/16
Completely satisfied! I have been trying to find a boiler repair company for weeks with little success. I was so thankful that Britany was able to schedule our company for boiler repair THE SAME DAY!! Brian was amazing and clearly very passionate about his craft...
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Completely satisfied! I have been trying to find a boiler repair company for weeks with little success. I was so thankful that Britany was able to schedule our company for boiler repair THE SAME DAY!! Brian was amazing and clearly very passionate about his craft. He was able to fix our boiler and give our Manager tips and hints on how to keep in running for years to come. Thanks so much Progressive and Big Country!!
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By Linsey T. on 10/14/16
Awesome and efficient service. Brian was a helpful and personable plumber!

By Patty p. on 09/12/16
Brian and Junior (Nick) here fixing plumbing today, really tough job but they were so efficient and made sure it was done right! Would recommend this company any time.

By Kristin A. on 09/07/16
Progressive always delivers! I have been working with this company for about a year now at the apartment community I manage. They have always provided prompt and professional service, and their staff is knowledgeable and pleasant to work with. Progressive's pricing...
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Progressive always delivers! I have been working with this company for about a year now at the apartment community I manage. They have always provided prompt and professional service, and their staff is knowledgeable and pleasant to work with. Progressive's pricing is competitive, and I will continue to use them for all of my electrical, plumbing, and A/C work.
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By Jerry K. on 08/05/16
Impressed with Brittney in taking my service request and how she was very knowledgeable about her job. Brian and Nick, they were first class from the start to end of repair. I will be calling back on any future plumbing issues.

By Joshua H. on 06/21/16
I am the GM of the Flying Saucer Draught Emporium. These guys came in and kicked ass when Bolton threw their hands up and quit. Brian and Nick are a great team.

By juan on 04/28/16
Prompt and efficient.

By Latatious M. on 04/25/16
It was a weekend emergency and Christine and Brian G. came to the rescue! I work for a property management company and was the on-call person for the weekend. I deal with Progressive all the time. Christine is patient and amazing every time I speak to her!

By Len M. on 04/22/16
I am so impressed with this company. From the first phone call to the end of the work, I felt confident and safe. Some companies try to hard-sell you on stuff that you may or may not need; ****** was very professional, and he explained everything he was doing. He m...
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I am so impressed with this company. From the first phone call to the end of the work, I felt confident and safe. Some companies try to hard-sell you on stuff that you may or may not need; ****** was very professional, and he explained everything he was doing. He made some suggestions of things I *could* do, but didn't put pressure on me. He called in a plumber when he saw some damage under the house, and that went very well. I needed a new water heater, and it was taken care of and cleaned up beautifully. I would recommend this company, and I will be using them again for future jobs.
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By Randy m. on 03/31/16
Had a water main break in front of my office building . Call progressive service company they were there within the hour . It was quite a large project . These guys didn't stop until it was finished late hours early morning job well done . This is the company I ...
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Had a water main break in front of my office building . Call progressive service company they were there within the hour . It was quite a large project . These guys didn't stop until it was finished late hours early morning job well done . This is the company I will use in the future. Hard-working and very professional
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By Brian H. on 03/30/16
Brian has been to my hotel a couple of times and he has been excellent. He is always professional and always get the job done in a timely mannor. I was one of Progressive's biggest critics, but Brian and Steve have renewed my trust in you guys.

By Jessica C. on 03/29/16
The Tech Brian G was very efficient and knowledgable at the worksite. I defiantly recommend this company and this tech in particular. Extremely friendly!
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