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By Joe L. on 09/01/21
Excellent serviced provided by prompt, professional and personable technicians. I will definitely recommend them to my clients!

By Jane C. on 07/22/21
Cody did a great job removing and reinstalling a sink for us. He was on time, very professional, and did a beautiful job. Thank you, Cody!

By Alex W. on 07/03/21
We have an on demand water heater that is on the blink. Plumber Ivan and electrian Mitchell M. both came out and gave me excellent advise on a compex situation regarding what would be by best recourse in replacing the unit. Alex Weiss, silentdayzemusic.com

By Joseph B. on 06/15/21
Cody C was friendly, punctual, and professional. He made me feel confident in him and his work. He answered all my questions. I want to take advantage of his services for any of my future plumbing needs.

By Dale H. W. on 05/13/21
Cody and Nolan were very professional, worked well together, were patient and explained in detail the answers to my questions.

By Julia H. on 05/07/21
Evaluation of all plumbing systems - new house.

By Joe G. on 04/29/21
Cody and Nolan both done and outstanding job with the install of my water heater. You don't see this kind of service anymore. You need to make sure to take care of these two employees. If i had a plumbing business I would try and steal these guy's.

By James F. on 04/20/21
Chad was great, he initially discovered a ground problem with the kitchen GFI. He found this during the yearly service inspection. He found the potential problem but had to leave for another booking. WE scheduled him to come back in a few days. With further ...
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Chad was great, he initially discovered a ground problem with the kitchen GFI. He found this during the yearly service inspection. He found the potential problem but had to leave for another booking. WE scheduled him to come back in a few days. With further inspection and troubleshooting he found that that the groud problem was caused by an almost broken ground connection in a the dining room next to the problem GFI in the kitchen. It was amazing to see him trace the problem to a tack driven through a neutral wire in the crawl space that was most likely done during initial construction of the house. Chad not only found the problem but did his best to explain to me what he was doing as he was doing it. Progressive has a great employee who is not only "really" skilled at his craft but also has people skills to match.
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By Barbara C D. on 04/16/21
We had several water leaks and Progressive did an outstanding job, not only on the remediation, but the repair and plumbing. I have used them for plumbing needs ever since. Jimmie, who managed the job, was excellent.

By Crystal P. on 04/14/21
Cody was polite and professional. He and Nolan were timely, did a great install, and I will use them again.

By Cynthia S. on 04/09/21
Very nice and professional. Very helpful and knowledgable in water heaters.

By Alex N. on 02/23/21
We had Progressive install a new kitchen sink, disposal, and faucet in our home. Our plumber, Michael P., was polite, professional, and very knowledgeable. I cannot recommend Michael enough -- he was extremely kind and answered all our questions about our installat...
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We had Progressive install a new kitchen sink, disposal, and faucet in our home. Our plumber, Michael P., was polite, professional, and very knowledgeable. I cannot recommend Michael enough -- he was extremely kind and answered all our questions about our installation as well as offered advice about the disposal we had purchased. Thanks again, Michael!
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By Luke W. on 01/29/21
Kevin installed my new dishwasher, walked me through a few pre-existing issues with cabinet leveling and prior water damage to the floor, showed me pictures from when he took my old dishwasher out, and explained how to use the new one. He was professional, courteo...
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Kevin installed my new dishwasher, walked me through a few pre-existing issues with cabinet leveling and prior water damage to the floor, showed me pictures from when he took my old dishwasher out, and explained how to use the new one. He was professional, courteous, and didn't waste any time. Thanks Kevin!
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By Delia D. on 01/23/21
Progressive Serice Co sent a plumber out to fix my backed up plumbing line right away on a Saturday. John Mayo was knowledgeable, skilled and very professional. He did a great job diagnosing the problem. So glad I called them!

By Cheryl S. on 01/22/21
Kevin called and gave us a heads up when he was on the way to our home. He was very cheerful and pleasant.. He quickly installed our new garbage disposal, made sure we understood how to use and reset. Left no mess and he took the old disposal with him. Outstandi...
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Kevin called and gave us a heads up when he was on the way to our home. He was very cheerful and pleasant.. He quickly installed our new garbage disposal, made sure we understood how to use and reset. Left no mess and he took the old disposal with him. Outstanding customer service from making appointment to installation. Don't hesitate using Kevin and Progressive!
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By Deborah W. on 01/11/21
Awesome tech; friendly and professional

By Frank P. on 01/11/21
Kevin, called and said he could arrive early , if that was ok. He came, and installed the new dishwasher, cleaned up after himself, and demonstrated the new unit's use

By Bill W. on 01/04/21
no comment

By Janice A. on 12/30/20
Install and remove dishwasher. Service person was on time, professional and provided a very high quality of service.

By Melissa A. on 12/18/20
very polite explained features of dishwasher quick install
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(877) 325-0180

Select any employee to see all their reviews.

Ivan P
13 Years
Rating:
135 total reviews!
Kevin C
Rating:
95 total reviews!
Brittney H
Customer Service Rep.
1 Year
Rating:
(178 total reviews)
Whitney M
Customer Service Rep.
3 Years
Rating:
(162 total reviews)
Lisa B
Customer Service Rep.
1 Year
Rating:
(116 total reviews)
Cameron W
Customer Service Rep.
Rating:
(112 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Progressive Service Company has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Progressive Service Company. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Brandon H has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
19 total reviews
I have been in the plumbing industry for 6 years. I was born and raised in Durham and still live in the Triangle. My free time is spent fishing, spending time with my wife and 4 kids, and military training. Always love working the long hours and different challenges everyday.
By Jan O. on 03/25/17
Brandon was on time, professional and very qualified. He was very honest about the fact that my water heater needed absolutely no repair! He adjusted my water pressure and explained it to me, and was very helpful in general. I would surely call progressive service ...
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Brandon was on time, professional and very qualified. He was very honest about the fact that my water heater needed absolutely no repair! He adjusted my water pressure and explained it to me, and was very helpful in general. I would surely call progressive service again and, if I needed plumbing, it would likely ask for Brandon.
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By Kathy B. on 09/09/16
(no comment)

By Robert J. on 09/02/16
The team at Progressive worked very hard to resolve my issue the same day. A leaking water heater is not something you want to deal with over a holiday weekend. Brandon, Gary and Justin did all the work and did it right. they even brought in their own electrician ...
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The team at Progressive worked very hard to resolve my issue the same day. A leaking water heater is not something you want to deal with over a holiday weekend. Brandon, Gary and Justin did all the work and did it right. they even brought in their own electrician to move an outlet. we are really enjoying our new tankless system.
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By Robert J. on 09/02/16
The team at Progressive worked very hard to resolve my issue the same day. A leaking water heater is not something you want to deal with over a holiday weekend. Brandon, Gary and Justin did all the work and did it right. they even brought in their own electrician ...
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The team at Progressive worked very hard to resolve my issue the same day. A leaking water heater is not something you want to deal with over a holiday weekend. Brandon, Gary and Justin did all the work and did it right. they even brought in their own electrician to move an outlet. we are really enjoying our new tankless system.
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By Steve K. on 08/05/16
Within an hour of my Saturday morning call to Progressive ******* showed up to diagnose and repair a broken pipe in my crawlspace. He told me exactly what he was going to do beforehand and all work was professionally completed. He also recommended some other needed...
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Within an hour of my Saturday morning call to Progressive ******* showed up to diagnose and repair a broken pipe in my crawlspace. He told me exactly what he was going to do beforehand and all work was professionally completed. He also recommended some other needed repairs. I am actually contemplating buying a service plan with Progressive as a result. Highly recommended.
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By Gabrielle G. on 07/28/16
I had a service pro come out to my house to replace a water heater and to fix a drain stopper. Excellent work. Highly professional. Would definitely recommend. Ask for ********

By William C. on 07/27/16
Super fast and wonderful service! I was in need of new drain lines for my septic system and wasn't having any luck finding someone to do the work in a timely manner, until I contacted progressive. Within one week of contacting them the entire job was complete and p...
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Super fast and wonderful service! I was in need of new drain lines for my septic system and wasn't having any luck finding someone to do the work in a timely manner, until I contacted progressive. Within one week of contacting them the entire job was complete and passed inspection! Brandon, Mark and Dylan were awesome and do great work! They even beat all the quotes I received from other companies who weren't going to do the work for months.
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By Lynne B. on 07/24/16
Brandon replaced our outgoing drain pipe with 3" PVC and incoming copper water lines with PEX, plus several other smaller jobs. He knows all types of plumbing work, and does not shrink from the tough jobs. He is very pleasant to work with and professional. We woul...
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Brandon replaced our outgoing drain pipe with 3" PVC and incoming copper water lines with PEX, plus several other smaller jobs. He knows all types of plumbing work, and does not shrink from the tough jobs. He is very pleasant to work with and professional. We would not hesitate to work with him again.
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By Helen O. on 06/06/16
Great staff! Chelsea, Britney and Brandon offer an awesome customer service. Thank you all!

By David B. on 05/26/16
Had a water spigot break and wanted it fixed ASAP. Progressive was able to have ******* come by within an hour to fix the spigot and ensure I had a working spigot. Price was fair and the work was well done with an explanation of everything he was going to do to fix...
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Had a water spigot break and wanted it fixed ASAP. Progressive was able to have ******* come by within an hour to fix the spigot and ensure I had a working spigot. Price was fair and the work was well done with an explanation of everything he was going to do to fix the problem and any charges that would be necessary. Will use Progressive again as their staff work hard to ensure you are happy as a customer.
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By Tomeka D. on 05/25/16
Progressive Service Company for excellent! They were able to provide a same day service for me. Brandon was great! He is very knowledgeable of his job and really helped me understand the issues I was having. I am definitely going to use PSC again. Thank you Brandon...
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Progressive Service Company for excellent! They were able to provide a same day service for me. Brandon was great! He is very knowledgeable of his job and really helped me understand the issues I was having. I am definitely going to use PSC again. Thank you Brandon for a job well done and for decreasing my stress during this situation!
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By Vanessa N. on 05/12/16
As always, I needed them they were there with excellent customer service, great products, and the value of team. I would use ten times over any company! They have almost replaced everything in my home that was builder grade, and have done so with respect, honesty, ...
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As always, I needed them they were there with excellent customer service, great products, and the value of team. I would use ten times over any company! They have almost replaced everything in my home that was builder grade, and have done so with respect, honesty, and a good day's work! Big thanks to Brandon and Chad!!
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By Curtis E. on 05/05/16
Emergency call and prompt response. Brittney was able to get a technician out ASAP and Brandon was able to resolve the problem in a timely yet productive manner. Courteous, clean, and quick. Exactly how I wanted a service call at 10PM!

By W F. on 05/04/16
Brandon was very professional and good at his job. He took the time to explain to us what had happened with our water heater. We will contact Progressive again if we are in need of plumbing services.

By Mary D. on 04/06/16
I love Brandon and his partner--- shoot forgot his name-- he had beautiful reddish curls and was such a cool young man! I assume the picture of the woman was the person on the telephone. She was wonderful too!!!! Thank you!

By Brad J. on 03/14/16
Trevor has serviced our HVAC for years. He is extremely courteous, quick, efficient and honest. I trust him in performing my bi-annual service contract. On time always.

By Nik G. on 03/11/16
I know a little bit about plumbing... Brendon replaced an old welded in faucet so quick and clean it was quite impressing Thanks!

By Brad J. on 03/10/16
Trevor has serviced our HVAC for years. He is extremely courteous, quick, efficient and honest. I trust him in performing my bi-annual service contract. On time always.

By Angela H. on 02/29/16
After having my house flooded, I called around to several different big named companies that would be able to address not only my plumbing issues but the water damage and Progressive was THE ONLY company that was able to take care of everything! Brandon and Dylan c...
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After having my house flooded, I called around to several different big named companies that would be able to address not only my plumbing issues but the water damage and Progressive was THE ONLY company that was able to take care of everything! Brandon and Dylan came the same day, and not only were they very professional, but VERY efficient! They quickly got the leak under control and had their restoration team come out to start drying the water and assess the damage. Within a few hours, the mess was clean and I decided to upgrade to a new tankless water heater after ******* taught me the many ways they were more cost efficient and that I would never run out of hot water again! I highly recommend Progressive and will always request ******* to take care of my plumbing needs!
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