I had the pleasure of receiving excellent service from Andrew S. and Terrence M. These young men were such sweet and patient professionals. I did not have the necessary equipment to complete the installation of the faucet and these young men left and came back after my mother went to the store and purchased the equipment needed to finish the job. I am so grateful that they were understanding and patient. Thank you Andrew and Terrence for going above and beyond!!!! Great job!!!!
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Justin is a true professional! He, along with his apprentice, took care of all our plumbing needs, explaining what was necessary and how much it would cost before going ahead with the repairs. He was able to take care of us within 24 hours of our call, and was here when he said he would be. I would definitely recommend him and this company.
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The team was amazing! I can’t remember the plumbers name but, shouldn’t be hard to figure out because he was 6’9”. Despite him being a large man he was very nice and professional. Walked me through everything and did a amazing job. Caleb Hempphill brought a team and really made me feel relieved after they got all the water cleaned up from our ceiling. The whole team was great but, those two will have me recommending progressive service to all my neighbors and friends! Thanks again guys!
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Jimmie and Caleb were the very definition of professional throughout the whole project. Our water heater in the attic leaked badly and Jimmie’s team was onsite that same day just a few hours later to begin cleaning up the damage, which was extensive. Jimmie was so helpful and talked me through everything so that I could understand the process and what repairs would be needed subsequently. Jimmie was flexible and communicative. It was horrible to have so much damage to the house, but Jimmie made it bearable by being so kind and professional throughout the process. My family really appreciates Caleb and Jimmie—they made an otherwise horrible experience much better by their friendliness and quality work.
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Marcus Carter was hands down the most professional and knowledgeable appliance technician. He found a defect in my new dishwasher, took the initiative to call Lowe’s and arrange for a replacement and returned an hour later with a fully functional model. He then explained every feature and made sure the unit was working prior to leaving. Thank you!
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Cody and Joey came out to evaluate a new refrigerator install issue at our new home which was done by another installer. They found that the water line was pinched and not originally configured in the correct manner. A new line was put on and everything was fine. They were both friendly and professional. Do not hesitate to call Progressive Service Company with any repair issues. They did a first rate job.
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I do not know about the company. I am here to review Marcus. He arrived at the house on time to install an over range microwave my wife and I purchased from home depot. He was courteous, friendly and professional. His work was clean, and steady. He knew exactly what he was doing, then he made sure everything was working as it should. Well done Marcus.
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