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By Cheryl L. on 05/24/18
Great job!

By Jennifer N. on 05/23/18
From setting the appointment to resolving the issue, Pristine was great! This company clearly has two priorities - customer service and quality work. Dwain was professional, friendly and knowledgeable. I’m always leery, like most people these days, about having a...
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From setting the appointment to resolving the issue, Pristine was great! This company clearly has two priorities - customer service and quality work. Dwain was professional, friendly and knowledgeable. I’m always leery, like most people these days, about having a contractor or tech in my house but I would recommend Pristine (and Dwain) all day long.
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By Marina M. on 05/17/18
Well experienced and courteous. Does everything very professionally

By Jeff F. on 05/16/18
The company responded within a few hours of my call. Jim F. reviewed the hot water heater with me and provided me with different options for corrective action. He took the time to review the pro's and con's of an investment in a tankless solution which I made the d...
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The company responded within a few hours of my call. Jim F. reviewed the hot water heater with me and provided me with different options for corrective action. He took the time to review the pro's and con's of an investment in a tankless solution which I made the decision to move ahead and install what he recommended. The team arrived the next day when he said he would and worked to complete the job on Friday. The installation looks clean and the work area was cleaner than when he started the work. I would recommend your company to a friend in the future and shared with my wife we have finally found a plumber that we can count on in the future.
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By Ginny L. on 05/08/18
Recently Steve D. Solved some plumbing issues I had. He was very professional and pleasant. The cost was a bit pricey but the job is done.

By Simeon on 05/01/18
Wonderful customer service by rain Parsons.

By Simeon on 05/01/18
I was pleasantly surprised by the wonderful customer service provided by Rob. He meticulously analyzed the water leak in our home, isolated the area where li is leaking. He provided all possible solutions to fix the leak and gave estimates for the solutions. I cann...
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I was pleasantly surprised by the wonderful customer service provided by Rob. He meticulously analyzed the water leak in our home, isolated the area where li is leaking. He provided all possible solutions to fix the leak and gave estimates for the solutions. I cannot believe he is not charging me for the initial analysis he did and I am very thankful for a great job he did. I am looking forward to get his help again after I finalize the solution. Thanks again for a wonderful customer service!!!
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By Kathy E. on 04/30/18
We called to have someone look at our gas fire pit, replace the ring and check for leaks. Jim came out, discussed the details with me and gave us a very reasonable quote for the job. He was able to come out the very next day to complete the job with all the tools...
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We called to have someone look at our gas fire pit, replace the ring and check for leaks. Jim came out, discussed the details with me and gave us a very reasonable quote for the job. He was able to come out the very next day to complete the job with all the tools necessary. He worked very hard, did an awesome job and made sure everything was working well before he left. I would highly recommend Jim and Pristine Plumbing. He was extremely knowledgeable and polite!
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By Wilson A. on 04/27/18
Francisco is very good, polite and always give an explanation and update us of what is being done. I highly recommend him and and the company staff that assisted him...

By Natalie V. on 04/25/18
Anthony is a true professional.

By David Yvonne C. on 04/21/18
Fernando was good.

By Bill D. on 04/15/18
We have used Pristine Plumbing a number of times.They are very responsive and knowledgable.We had an emergency with water backing up into the house from a blocked sewer pipe.Very quickly after we called, Dwain arrived and took charge in minimizing the damage and in...
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We have used Pristine Plumbing a number of times.They are very responsive and knowledgable.We had an emergency with water backing up into the house from a blocked sewer pipe.Very quickly after we called, Dwain arrived and took charge in minimizing the damage and investigating the problem .He handled everything professionally and was very responsive to our needs and our questions.His prompt actions cleared the blockage .He cleaned up the area where he worked and patiently explained what our options were in order to prevent any future occurrences.A detailed invoice was immediately supplied for the work done, and a couple of days later ,he supplied an estimate for one of the options for the prevention of any future occurrences.We were completely satisfied with the work done and with his focus on satisfying our needs.We would definitely recommend Pristine and Dwain to others and we would continue to use them in the future. Bill Duff
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By Julie N. on 04/14/18
Called Pristine Plumbing last night when my downstairs toilet overflowed and semi flooded my downstairs. Pristine is open 24 hours so someone answered the phone right away, and made an appointment to have a plumber come out the following morning at 9 AM. Steve was...
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Called Pristine Plumbing last night when my downstairs toilet overflowed and semi flooded my downstairs. Pristine is open 24 hours so someone answered the phone right away, and made an appointment to have a plumber come out the following morning at 9 AM. Steve was my plumber and he came even a little earlier than expected! He was very friendly, professional, and did some troubleshooting on the issue. After, he gave me a few quotes to resolve the issue. Although a bit pricey, I accepted the cost to fix the clog up. He immediately brought in a giant snake and ran it through the clean-up pipe in the backyard. The whole appointment took less than hour and everything looks good now! I would recommend Pristine Plumbing for all your plumbing needs.
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By Marilea H. on 04/13/18
The service was excellent. Steve was professional and knows what he is doing. I will definitely call Pristine again. Thank you Steve for your professional work.

By Joy D. on 04/10/18
Your survey did not work on my Smart phone but I am very pleased with my estimate visit today with Fernando and PP and will always call you guys first for all our plumbing needs. Thank you.

By RE Pro s. on 04/03/18
Very professional, thorough diagnositcs and repair. Highly recommended.

By Euni K. on 04/01/18
Thank you for your professional work. Will contact Pristine again next time

By john c. on 03/30/18
dwain b every time we have plumbing issues we call pristine plumbing and recommend dwain to be our plumber he fixes our problems as soon as possiable and always checks back with us.

By Angelica D. on 03/26/18
I woke up this morning without any hot water and called Pristine Plumbing and I spoke with April Lynn who was very friendly and helpful. She called me right back with a time frame of an hour for Fernando to come out and help me with my heater issue. Fernando was v...
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I woke up this morning without any hot water and called Pristine Plumbing and I spoke with April Lynn who was very friendly and helpful. She called me right back with a time frame of an hour for Fernando to come out and help me with my heater issue. Fernando was very helpful and knowledgeable and gave me a few options of what I can do to fix my issue. He took his time explaining and was very friendly and professional! Now I'm just waiting on a few different quotes to solve our water heater issue. I highly recommend Pristine Plumbing!
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By Doug W. on 03/26/18
Thought we had a gas leak, they were there 30min from my call and immediately identified the issue with our stove element. Very quick, amazing customer service! And showed up with their own shoe covers. Friendly, fair and knowledgeable. These folks just became my go-to!
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