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561-689-1093
By Joseph Q. on 04/03/18
(no comment)

By Neil G. on 11/02/17
Excellent service as always, polite professional and fast!

By on 11/01/17
I have spent 4 hours of my day arranging for a new service call, agreeing to pay $55.00 for the missed call, only to get an email they are cancelling the new service call, and are dealing with the owner. An owner of the company should have got evolved as the alle...
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I have spent 4 hours of my day arranging for a new service call, agreeing to pay $55.00 for the missed call, only to get an email they are cancelling the new service call, and are dealing with the owner. An owner of the company should have got evolved as the alleged mistake was mine. Holly just does not know how to fix a situation or deal with an upset customer. I will only speak to the owner.
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By on 11/01/17
Holly needs a lesson is customer service, and should not yell at a customer, and accuse her of lying until she has investigated the situation.

By on 11/01/17
Holly is rude, unprofessional, and not a pleasure to work with.

By on 11/01/17
She is rude, charged me for an error on her part. I recommended your company to my owner as I rent, but will not be using your company again.

By nancy l. on 10/18/17
I highly recommend Preferred -they got the job done correctly and there serviceman and office staff were knowledgeable professional and took pride in their job!!

By peter g. on 09/20/17
very good service, experienced customer oriented company with good pricing. took a few tries to find this company recommended by a realtor who uses their services. Ac installation went smoothly, on time as planned. Communicated by e-mail and phone with docs provide...
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very good service, experienced customer oriented company with good pricing. took a few tries to find this company recommended by a realtor who uses their services. Ac installation went smoothly, on time as planned. Communicated by e-mail and phone with docs provided, invoices etc. all was easy, no waiting, top professional and knowledgeable...so far I have used 3 different companies and they are by far superior.
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By vincent g. on 08/06/17
frankie and jortes are excellent installers. they are hard workers who do the proper work . they are truely professional installers. job was done in a timely manner .it was neat and organized. great job. my wife and i would like to thank donald for making this j...
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frankie and jortes are excellent installers. they are hard workers who do the proper work . they are truely professional installers. job was done in a timely manner .it was neat and organized. great job. my wife and i would like to thank donald for making this job possible for us. to the rest of this great team we thank you for your sincere service and cooperation.
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By Vincent G. on 08/06/17
charlie r. is an excellent sales agent . he knows a great deal about air conditioning products. he explain every thing about the product and gave us other options to choose from. my wife and i felt comfortable talking to him. most important we trusted him. the bu...
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charlie r. is an excellent sales agent . he knows a great deal about air conditioning products. he explain every thing about the product and gave us other options to choose from. my wife and i felt comfortable talking to him. most important we trusted him. the business aspect of this deal was handled professionally. Charlie R. contributes greatly to the success of this company. job well done.
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By on 07/05/17
why do I have to call you each year to set up my preventive maintenance call each you? You should call or email me when it is due for PM service. Anthony Cassa 1362 St Lawrence Dr PBG, FL 33410 561-611-1141 afc7304@aol.com

By Jeffrey & Janis S. on 06/27/17
very professional, efficient,would recommend

By Roger M. on 06/22/17
Tricia, Charlie, and Frankie were great from beginning to end. Tricia responds to e-mails very quickly and explained the entire process from beginning to end. Preferred A/C also offers a 3 year warranty on labor when most companies offered 1 year! Frankie was very ...
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Tricia, Charlie, and Frankie were great from beginning to end. Tricia responds to e-mails very quickly and explained the entire process from beginning to end. Preferred A/C also offers a 3 year warranty on labor when most companies offered 1 year! Frankie was very professional during the installation and finished early and Charlie answered all our questions on how to operate the system.
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By George B. on 06/22/17
..we needed a new unit and our regular a/c company...who I really like gave us a price and I was going to finance it. However the finance co. was unable to finance us since this was a commercial install. Well, I figured it made sense to go and get a couple of estim...
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..we needed a new unit and our regular a/c company...who I really like gave us a price and I was going to finance it. However the finance co. was unable to finance us since this was a commercial install. Well, I figured it made sense to go and get a couple of estimates since I was going outside of our regular service co. I contacted Preferred and they set up an appointment, called to confirm, showed up on time and Charlie was, I could tell, a professional at his job. Well, 3 days later we had a new unit installed, 3 year financing and still cheaper than we were going to pay! Absolutely a positive experience and a company I can recommend wholeheartedly!
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By Elizabeth N. on 06/20/17

By James c. on 06/15/17
The serviceman Daniel S was very polite explained to me exactly what he was doing. Went out of his way to see what he could do for me

By James B. Kinney J. on 06/14/17
Daniel S. was very professional and will to explain everything he was doing and why also gave ideas on how to improve performance by cleaning and replacing filter. did a excellent job and will contact them when we need more work done

By bill g. on 06/08/17
GOOD SERVICE, FAIR PRICING,ALL AROUND NICE PEOPLE TO WORK WITH!

By Steve S. on 06/07/17
Excellent service all around

By STEPHEN L. on 06/05/17
EXCELLENT FIRM; PERFORM GREAT WORK AND ARE VERY RESPONSIVE
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CALL TO SCHEDULE
561-689-1093

Select any employee to see all their reviews.

Daniel S
3 Years
Rating:
5 total reviews!
Mike P
8 Years
Rating:
4 total reviews!
Tricia R
Customer Service Rep.
8 Years
Rating:
(7 total reviews)
Charlie R
Customer Service Rep.
5 Years
Rating:
(5 total reviews)
Vanessa C
Customer Service Rep.
Rating:
(4 total reviews)
Kate W
Customer Service Rep.
2 Years
Rating:
(4 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Preferred Air Conditioning & Mechanical, Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Preferred Air Conditioning & Mechanical, Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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