I had a mystery leak on an exterior wall of my house. I had no idea if it was coming from inside the wall or under the foundation and slab of the house. I called at 11:30 this morning. They answered the phone right away. Cassandra answered and was very nice. I asked if someone could come look so I would know how bad this was going to be. She said they would be to the house no later than 2pm. My husband was home and Drew and Tom arrived before 2. By the time I got home at 4pm the leak was fixed and for a reasonable price. If you need help with plumbing these guys are the ones to call. Thank you Drew and Tom! You guys are great.
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When our tech Aaron realized that our problem was minor, he completed the repair and adjusted the quoted price initially given. I respect a company that doesn’t take advantage of unsuspecting customers like myself. For that reason alone, I will continue to use Presicion Plumbing for all future plumbing needs.
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We've been using Precision for years. Top notch service. Competitive prices. Frank came to check out a leak in the ceiling of our garage. Turns out it was spraying on the ceiling from corroded joint on water heater. He cleaned everything and even replaced the outside faucets that had been troubling us. Great job all around.
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Frank was simple awesome. I called because I had gotten several quotes and my water heater broke. Needed help immediately. Frank came over in less than 2 hours. Looked at the work. Went to get the parts and proceeded to get to get. The thing I liked most was his friendly personality and willingness to help. I have other issues that require a plumber and will definitely be calling on Frank.
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This morning we noticed the hot water wasn’t working. As I stepped into the garage I noticed the water heater was leaking from the bottom. I still had warranty but removal and installation wasn’t covered. I called precision plumbing and they had a technician at my house in less than 3 hours. The technician, Jose, was incredibly helpful and knowledgeable on my situation. He was able to remove, transport, swap, transport again, and reinstall my water heater in maybe 3 hours. On top of that he noticed my water regulator was on the verge of failure. He advised me to replace it. It was great advise because the water runs a lot more smoothly throughout the house. Excellent service and great sense of urgency.
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Kerwin is an excellent plumber. I have had to use plumbing services in the past and none of them have demonstrated the expertise and know-how that Kerwin did when doing my repair work. Additionally, Kerwin was very professional and easy to talk with. He explained everything he needed to do to complete the necessary repair tasks and was very thorough, neat, and thoughtful.
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Frank is the real deal! He was able to work us into his schedule same-day and we weren’t even established customers of his. He was very polite, professional and knowledgeable. He explained why we were having the problem we were and how to remedy it, all with a smile. He’s also very honest and doesn’t overcharge. It’s been a pleasure working with him and we are so happy to have found our go-to plumber for our office needs. Thanks Frank!
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