We discovered we had a leak and Frank our plumber was at the house within 10 minutes. I have done historical rebuilding in New England and have seen my fair share of plumbers. Folks I will tell you Franks level of craft was second too none. He came. Quoted a price. Finished the job in a very timely manner and was on his way. We picked out a whole house water filter and had it installed the same day. He came with high end copper and fixtures and did the job right. His card is now a permanent part of our house.
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Had a Saturday morning plumbing problem. Did a Google search and made three phone calls. First company couldn't come until Monday, second one never returned my call. I then called Precision Plumbing around 11:00 was told there would be a technician at my house between 2 and 4pm. They called me back in 15 minutes and said the technician, Kurt, was available and would be on his way. About 11:30 or so, he arrived and assessed the problem, gave me the estimate and immediately got started. It was a fairly major job so he wasn't sure he'd be able to finish it that day. About an hour later, he was elbow deep in a trench and another technician showed up. Long story short, the job was totally finished by 3:30, and you couldn't even tell they had been there. My neighbor had the EXACT SAME PROBLEM, but they hired their irritation guy to do the work. He has two helpers, they started the job two hours before Kurt started and they're expecting to finish tomorrow afternoon. Kurt was extremely polite, knowledgeable and totally professional. I couldn't help but notice his attention to detail and when he finished, he reviewed with me exactly what was done, and rechecked everything before he left. It was very satisfying to know that our job was done by such a professional and we paid only SLIGHTLY MORE than our neighbor's "handyman" and our water was back on within a few hours. Thank you Kurt Gross, thank you Precision Plumbing from a TOTALLY SATISFIED CUSTOMER.
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