We've been using Precision for years. Top notch service. Competitive prices. Frank came to check out a leak in the ceiling of our garage. Turns out it was spraying on the ceiling from corroded joint on water heater. He cleaned everything and even replaced the outside faucets that had been troubling us. Great job all around.
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Frank was simple awesome. I called because I had gotten several quotes and my water heater broke. Needed help immediately. Frank came over in less than 2 hours. Looked at the work. Went to get the parts and proceeded to get to get. The thing I liked most was his friendly personality and willingness to help. I have other issues that require a plumber and will definitely be calling on Frank.
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This morning we noticed the hot water wasn’t working. As I stepped into the garage I noticed the water heater was leaking from the bottom. I still had warranty but removal and installation wasn’t covered. I called precision plumbing and they had a technician at my house in less than 3 hours. The technician, Jose, was incredibly helpful and knowledgeable on my situation. He was able to remove, transport, swap, transport again, and reinstall my water heater in maybe 3 hours. On top of that he noticed my water regulator was on the verge of failure. He advised me to replace it. It was great advise because the water runs a lot more smoothly throughout the house. Excellent service and great sense of urgency.
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Kerwin is an excellent plumber. I have had to use plumbing services in the past and none of them have demonstrated the expertise and know-how that Kerwin did when doing my repair work. Additionally, Kerwin was very professional and easy to talk with. He explained everything he needed to do to complete the necessary repair tasks and was very thorough, neat, and thoughtful.
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Frank is the real deal! He was able to work us into his schedule same-day and we weren’t even established customers of his. He was very polite, professional and knowledgeable. He explained why we were having the problem we were and how to remedy it, all with a smile. He’s also very honest and doesn’t overcharge. It’s been a pleasure working with him and we are so happy to have found our go-to plumber for our office needs. Thanks Frank!
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Cassandra and Frank both are amazing ..my water heater was out for 2 to 3 days around the holidays and Frank got to my house in a hour, and finshed the job super quick very grateful that we crossed path defentlty will be using them in the future not to mention the finished product looked Sharpe.
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My wife and I woke up to an alarm we have under the sinks in our kitchen. Into emergency mode we went. Get the towels, clear the stored items from the cabinet, turn off the water. Call Precision Plumbing. Kim answered the call. She took control and before I knew it she had the whole thing set up and told me that Drew would be our technician and would be here at 3pm. Darn, the doorbell was ringing at 3pm sharp. We invited Drew in and all of us headed for the kitchen. Drew turned his flashlight on and disappeared under the sink. We heard a few taps, large retainer nuts turning and a confident voice saying, "I found the cause of the leak." He reappeared and reached out for the built in spray. A few turns with a pair of chanel lock pliers and bingo, all finished, 15 minutes flat. He gave us the bill and headed for the door. This young man is bright, smart, polite and loves to talk. Our thanks to Kym and Drew. We will refer Precision Plumbing as often as the opportunity arises. Thanks again.
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Precision Plumbing helped me out very quickly. It was later in the evening when I needed help with an outside hose nozzle that had been broken and was leaking. Most places were closed, however, Precision had a tech to me within an hour of calling and it was a speedy repair after a quick (and free) analysis of the problem and how to fix it. Frank Rohr was incredibly professional and he was pleasant to speak with before and after the repair. Excellent customer service, very fair pricing, and even offer a Military discount. I Highly Recommend them for any plumbing service needs you may have!!
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