I have recently had dealings with Lauren on your staff. I have also spoken with her many times in the past. I have always found Lauren to be of service in answering my questions, knowledgable on products and company policies. But I feel her best qualities are in her attentiveness to the customer and their needs. She is always courteous and friendly. I believe she is an asset to Precision Air. I also believe that the office and service staffs are also assets and should be praised and valued by the management. Thank you Kathy DeFina
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Chris & Erik were the technicians on the job. They arrived on time and were very professional. After they left, I read the paper work and realized my thermostat would not work correctly with a 2 stage unit. I called Tom Crammer about my concern and he admitted it was his error and replaced the stat at mo additional cost to me.
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very prompt and professional service. Extremely helpful and informative as he did his work, answering any question i asked of him. He arrived a few minutes early and worked efficiently. He cleaned up after himself. He also didn't try to sell me any products or service that I did not need at this time. I love the ac system that Precision Air installed in my home, and it has worked exactly as I need it to since its installation. The system's design ans duct work is perfectly located throughout my house. (Other companies tried to sell me systems that were either awkward to access, or entirely too scimpy to cool my house) I have recommended them to co workers and will continue to as long as this service stays this good. thanks
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I needed a new heating system and hot water heater. Tom from Precision Air was great. He came out and then met with me to go over several options. He was very informative, answered my questions and was then able to quickly schedule the job. I went with an energy efficient system that has a tankless hot water heater. I do not have a hot water heater, I have unlimited hot water as needed with this system, love that and my monthly bill is low. I was also able to qualify for a rebate and get the home insulated. This was a house that needed work before I could move in and Tom and his staff were available and patient when I had any calls or questions. The people who did the install did a great job and I'm very glad to have found Precision Air.
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