I called Precision Air Inc. Since my Carrier AC was not cooling. I originally called the company that installed my 8 year old Carrier AC & Heat Furnace. They told me they would schedule me to repair my malfunction AC in a month. Since the temperature in the coming days was rising to the 80’s and 90’s I could not wait a month. A friend suggested to contact Precision Air. I called them and I was scheduled in three days. The service tech, Eric S. Arrived within the window of the scheduled time. He was professional, courteous and very knowledgeable. Eric immediately trouble shooted my AC system and within one hour my AC system was back in operation and cooling. Eric is an expert in his field and he checked and tested each component of my AC system. He said contact Precision Air should I ever need them again. I’m very appreciative that Precision Air, who did not know me previously, but scheduled me within three days. Lauren, the office rep., was very helpful. Precision Air deserves five stars for their professionalism, technical knowledge, timeliness and responsiveness.
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Always professional and thorough. Eddie was the best Technician I had yet. He had the heart of a teacher and took the time to explain everything he was doing. He evern helped me understand how the house is colled and gave me some pointers on how to help the system be more efficient on my own with the hope of saving some money.
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My experience was terrific. We are new to the area and needed someone to come out for a pre-season AC maintenance call. Setting the appointment was very easy with Jeanie and Chris the technician called before his arrival and was right on time. He was very thorough and explained everything that he was doing. He was very friendly, neat and professional. We ended up signing up for their service plan and feel very comfortable that we are in good hands. They are definitely a 5 star company - many thanks !!
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Eddie just serviced my AC for the summer season. He is an excellent service tech. He was very meticulous in making sure that everything he tested was as good as new. He handled this job as if he was servicing his own home. Can't say enough good things about him. Very professional.
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We have done business with Precision Air for many years. We have always found them to be responsive and capable of doing a good job at everything we have asked them to do, both small and large jobs. Edi came out to do the fall service on our HVAC and tankless water heater. He arrived on time and was friendly, polite and fast. After completing his work he went over all test results and explained what work he had done to my satisfaction.
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I have recently had dealings with Lauren on your staff. I have also spoken with her many times in the past. I have always found Lauren to be of service in answering my questions, knowledgable on products and company policies. But I feel her best qualities are in her attentiveness to the customer and their needs. She is always courteous and friendly. I believe she is an asset to Precision Air. I also believe that the office and service staffs are also assets and should be praised and valued by the management. Thank you Kathy DeFina
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