Eric came for yearly A/C check & maintenance,found a problem , came next day and fixed it. It was his 2nd visit to my place and hope not the last one . He is professional, knowledgeable, personable, nice ,polite, thoughtful .Will be asking for him for heating and A/C maintenance check up and recommend him without any hesitation .
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In the past year we have bought both an air handler and a heat pump from Precision Air. Even though it was not an emergency they came out to the house promptly the next day. The heat pump was installed a day later. Service was second to none. The hardware ended up having some issues that were no fault of the installers and once it was determined that the new unit had a fault they decided not to repair the unit but to fully replace it. This came at great time and expense on their part and they did not hesitate to make sure everything was working perfect. They even went out of their way to compensate us for the delays in our unit functioning properly even though it was nothing they could have foreseen. I will use them again if needs arise.
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Jeff responded to trouble shoot an after hours call from a service done the previous day. Very prompt and courteous, explaining and going over very thorough why the furnace would not start. He was very trained to fix the problem and explain what had happened. They were very prompt and arrived within the time stated when we called. There was no service charge for their return service call. They provided an estimate for items that they recommended as an upgrade. We would recommend this company to anyone looking for service or replacement of their heating and cooling system. Thanks Petersons
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I was having gas and heater issues so I called Precision. First Vince came out and informed me of what he thought the issues were and told me Will I would be coming by to confirm findings and advise me of my options. Will showed up a little while later, spent time checking things out and then spent quite a bit of time running through my options with me and then educating me about the pros and cons of each. My problem has since been fixed and I couldn't be more appreciative. They were efficient, professional and very courteous. They will continue to be my go-to for heat and a/c needs. Many thanks!
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Jeff was extremely professional. His competence and understanding of HVAC was most appreciated. He took the time to answer all of our questions and even offered an option for duct cleaning. I've been with Precision Air for over 10 years and wouldn't consider using any other company.
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For the past 5 years we have had a 5 degree difference from the front of the house to the back of the house. Yes AC & Heating had been unable to fix it. Their prices were outrageous so we decided to try Precision Air. From our very first contact, the reps were honest, straight forward, efficient and got to the heart of the problem immediately. Eric was the first AC specialist to find that the damper was closed. He opened the damper and we found a great difference.- much better. Then we had problems with our thermostat kept turning off. He replaced it. He suggested we replace the ducts in our attic and it will seem like you have added another AC unit to your home. When the men pulled out the old duct work, it looked like washing machine ducts. They are in the process now installing a flexible duct work. I am very anxious to see how well it works. The price was reasonable. Eric J was honest, straight forward, efficient, knowledgeable, and easy to talk to and willing to work with our needs. Many thanks for a great job
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For the past 5 years we have had a 5 degree difference from the front of the house to the back of the house. Yes AC & Heating had been unable to fix it. Their prices were outrageous so we decided to try Precision Air. From our very first contact, the reps were honest, straight forward, efficient and got to the heart of the problem immediately. Eric was the first AC specialist to find that the damper was closed. He opened the damper and we found a great difference.- much better. Then we had problems with our thermostat kept turning off. He replaced it. He suggested we replace the ducts in our attic and it will seem like you have added another AC unit to your home. When the men pulled out the old duct work, it looked like washing machine ducts. They are in the process now installing a flexible duct work. I am very anxious to see how well it works. The price was reasonable. Eric J was honest, straight forward, efficient, knowledgeable, and easy to talk to and willing to work with our needs. Many thanks for a great job.
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