Jeff was extremely professional. His competence and understanding of HVAC was most appreciated. He took the time to answer all of our questions and even offered an option for duct cleaning. I've been with Precision Air for over 10 years and wouldn't consider using any other company.
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For the past 5 years we have had a 5 degree difference from the front of the house to the back of the house. Yes AC & Heating had been unable to fix it. Their prices were outrageous so we decided to try Precision Air. From our very first contact, the reps were honest, straight forward, efficient and got to the heart of the problem immediately. Eric was the first AC specialist to find that the damper was closed. He opened the damper and we found a great difference.- much better. Then we had problems with our thermostat kept turning off. He replaced it. He suggested we replace the ducts in our attic and it will seem like you have added another AC unit to your home. When the men pulled out the old duct work, it looked like washing machine ducts. They are in the process now installing a flexible duct work. I am very anxious to see how well it works. The price was reasonable. Eric J was honest, straight forward, efficient, knowledgeable, and easy to talk to and willing to work with our needs. Many thanks for a great job
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For the past 5 years we have had a 5 degree difference from the front of the house to the back of the house. Yes AC & Heating had been unable to fix it. Their prices were outrageous so we decided to try Precision Air. From our very first contact, the reps were honest, straight forward, efficient and got to the heart of the problem immediately. Eric was the first AC specialist to find that the damper was closed. He opened the damper and we found a great difference.- much better. Then we had problems with our thermostat kept turning off. He replaced it. He suggested we replace the ducts in our attic and it will seem like you have added another AC unit to your home. When the men pulled out the old duct work, it looked like washing machine ducts. They are in the process now installing a flexible duct work. I am very anxious to see how well it works. The price was reasonable. Eric J was honest, straight forward, efficient, knowledgeable, and easy to talk to and willing to work with our needs. Many thanks for a great job.
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I was promised an e-mail report from Precision air I have not received it. One of the attic access doors in the ceiling was not replaced properly. Last time precision air came out they left an attic light on. Now of course the light is burned out. Precision air made no attempt to replace it.
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I had a problem with the air conditioner leaking so I was without cold air. And in the summer, one cannot be comfortable in over 100 degree heat in the Las Vegas desert. We needed Precision Air. From the phone call with Kym J. to Hemal N. arriving to save the day...I was and still am impressed. Kym J. called first to let me know who would be arriving and what they looked like. In this day and age that certainly is appreciated and needed. Hemal N. then arrived on time and called to alert his arrival. He diagnosed the problem immediately. Hemal N. then explained the need to arrive again for enough time to fix what was wrong with the air conditioner. The convenience of scheduling, the courteousness, and the efficient manner was executed superbly of such a large job. Thank you so very much Hemal N. Frankly, awesome customer service! I am very happy. I will be calling this gentleman and his team if needed. Fantastic service! Love!
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Precision offers the best and most satisfying service!!! Absolutely loved the team! From Kym J. who I talked with on the phone since she was consistently following up and letting me know what was going on until the problem was addressed. Absolutely lovely lady! To Hemal N., a gentleman who came to fix the problem air conditioner and did so efficiently, carefully, and graciously. I was so impressed and of course I am so happy!!!!!! What would I do without them in Las Vegas weather at heat over 100 degrees here... Exactly, I would expire without them! Thank you so very much Precision Team. Warmest and best regards to everyone. If anything occurs again I can depend on reaching out to Precision for the problem to be addressed quickly and with care. Hugs to all...from Joe, Angel, Mama, and family!
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