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By Michael C. on 04/06/22
no comment

By P. David W. on 02/25/22
This was our first experience with Pratt Plumbing having been referred to them by our longtime former plumbing firm. Michael was very professional and knowledgeable in his assignment of repairing three faucets and diagnosing an issue with a shower that will require...
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This was our first experience with Pratt Plumbing having been referred to them by our longtime former plumbing firm. Michael was very professional and knowledgeable in his assignment of repairing three faucets and diagnosing an issue with a shower that will require additional attention. He also inspected plumbing underneath our home by going into the crawl space. We will certainly use Pratt Plumbing and Michael in the future as the need arises.
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By Dean M. on 12/22/21
Mike Webb. Very personable and professional. Did a great job. When Mamas washing machine backs up better call Mike at Pratt Plumbing. Drain cleaned and now everyone’s happy. Thanks Mike.

By Abbey H. on 12/21/21
Michael with Pratt plumbing was competent, friendly and reasonably priced. Seems like a super dude out there treating people right and practicing his trade. Will use them again for sure.

By Ed C. on 09/19/21
Back in November of 2020 I had Pratt install a very expensive new Kitchen sink and faucet I was NOT happy with the way it was installed as it was crooked in the counter cutout and did not fit flush down on the counter. So I called to have them reset it and straigh...
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Back in November of 2020 I had Pratt install a very expensive new Kitchen sink and faucet I was NOT happy with the way it was installed as it was crooked in the counter cutout and did not fit flush down on the counter. So I called to have them reset it and straighten up the installation, which they did gladly. I even agreed to pay for the cost since it had been so long. The technician Michael was great to work with. He got it squared in the counter cutout and flush against the counter top. To my surprise Pratt covered all the expenses of the reinstalled sink under warranty! GREAT COMPANY TO WORK WITH. I use them for ALL my plumbing needs!
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By Mike F. on 08/31/21
Pratt Plumbing is one of the most curteous, professional and efficient businesses I have dealt with. They have always been friendly on the phone and in person. Their prices are competetive and they know what they're doing. The Technician that has worked for us, Mi...
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Pratt Plumbing is one of the most curteous, professional and efficient businesses I have dealt with. They have always been friendly on the phone and in person. Their prices are competetive and they know what they're doing. The Technician that has worked for us, Michael has been friendly, knowledgeable and focused. He communicates well and always kept me informed of his progress or any bumps encountered when performing the job. Over all I would highly recommend Pratt Plumbing for any plumbing problems big or small.
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By Patti C. on 08/25/21
Extremely professional and friendly.

By Kelley N. on 08/07/21
After a sudden leak appeared, Pratt sent Michael right out. After fixing that issue. He quickly solved another.

By Bob B. on 08/02/21
I cannot say enough nice things about Pratt Plumbing. They have ALWAYS been very responsive whenever i have needed a good plumber. Did I say “good”? That’s the understatement of the Century. The owner, John Esler, had an amazing knack for hiring and keepin...
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I cannot say enough nice things about Pratt Plumbing. They have ALWAYS been very responsive whenever i have needed a good plumber. Did I say “good”? That’s the understatement of the Century. The owner, John Esler, had an amazing knack for hiring and keeping the best people I have ever been fortunate enough to be able to call on when I needed help with ANY plumbing issue. I believe, at one time or another, I’ve had everyone of his people out to my home, except their receptionist/scheduler/secretary/girl Friday, Andrea…and she’s welcome anytime John will unshackle her from her desk! All of his plumbers show up clean and neatly dressed with coverings on their shoes so as to not dirty up our house, they diagnose the problem very quickly and are always polite and businesslike. And Pratt Plumbing’s rates are always fair and reasonable. Amarillo is, in general, and I, specifically, am lucky as all get out to be able to call on the very best plumbing company in town. I highly recommend them. You won’t be sorry I did. Bob Bell
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By Terry N. on 07/26/21
Michael did an outstanding job today!

By Kelley N. on 07/09/21
They know their work and they are courteous and professional.

By Molly A. on 07/01/21
My dealings with Michael @ Pratt Plumbing. I have had work done 5 times now with Pratt and have been more than pleased every time. I had 3 different jobs on my last call and all of them were done to my satisfaction. Pipes under house to switched to PVC, had a new t...
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My dealings with Michael @ Pratt Plumbing. I have had work done 5 times now with Pratt and have been more than pleased every time. I had 3 different jobs on my last call and all of them were done to my satisfaction. Pipes under house to switched to PVC, had a new toilet installed, and got a shower working again. I appreciate Michael’s knowledge base and competency in all the repairs he has done with my household plumbing. You won’t regret hiring Pratt Plumbing for all your plumbing needs!!
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By Linda S. on 06/22/21
prompt, fast service! Michael was polite and extremely professional! and the office manager, Andrea, is the best!!!!

By Danny M. on 06/17/21
Michael is a professional. Great job!

By Molly A. on 05/27/21
Michael came out to diagnose some under house issues. Always professional and explains what needs to be done very clearly and always happy to answer even my most ignorant questions. Very happy with the staff at Pratt’s!!

By Stephen F. on 04/27/21
Very pleased with the water heater replacement. They were professional , competent and fairly priced. I will use Pratt Plumbing again for any future plumbing needs.

By Stacey S. on 02/18/21
John was quick and professional. He took the time to troubleshoot our problem and answered all our questions.

By Shirley C. on 02/17/21
Michael is knowledgeable, efficient and professional.

By Bob B. on 02/11/21
Very, very pleased. Michael did a great job and the cost was very reasonable.

By Robert C Murray I. on 11/17/20
Pratt Plumbing was very professional and great to deal with. They gave me a fair quote and then were prompt to come and do the job. They stayed in contact and arrived when they said they were. I could not ask for a better plumbing company. They will always be my pl...
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Pratt Plumbing was very professional and great to deal with. They gave me a fair quote and then were prompt to come and do the job. They stayed in contact and arrived when they said they were. I could not ask for a better plumbing company. They will always be my plumber of choice in Amarillo.
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806-373-7866
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Select any employee to see all their reviews.

John E
Rating:
90 total reviews!
Michael W
Rating:
45 total reviews!
Andrea G
Customer Service Rep.
Rating:
(36 total reviews)
Tony A
Rating:
(6 total reviews)
Caleb W
1 Year
Rating:Just Launched
Mark W
1 Year
Rating:Just Launched

* Total number of reviews and star-ratings are based on data collected during the time period Pratt Plumbing has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Pratt Plumbing. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
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Tony A has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
6 total reviews
By Robert C Murray I. on 11/17/20
Pratt Plumbing was very professional and great to deal with. They gave me a fair quote and then were prompt to come and do the job. They stayed in contact and arrived when they said they were. I could not ask for a better plumbing company. They will always be my pl...
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Pratt Plumbing was very professional and great to deal with. They gave me a fair quote and then were prompt to come and do the job. They stayed in contact and arrived when they said they were. I could not ask for a better plumbing company. They will always be my plumber of choice in Amarillo.
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By German R. on 06/26/20
I manage a condominium complex, Tony was dispatched to fix a water leak for one of the units. The owner of the unit was very impressed with Tony's work and professionalism.

By Brad H. on 04/23/19
A service technician was sent out quickly and arrived on time. Tony was quick to find the problem and was knowledgeable on what needed to be done.

By Rick H. on 03/28/19
The pilot light for my hot water heater (HWH) started going out on Tuesday morning so I called Pratt to make an appointment. Andrea told me that they were booked and it would be next Tuesday for the earliest appointment. I said OK and I would relight the pilot ligh...
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The pilot light for my hot water heater (HWH) started going out on Tuesday morning so I called Pratt to make an appointment. Andrea told me that they were booked and it would be next Tuesday for the earliest appointment. I said OK and I would relight the pilot light. It was out again Wednesday morning. When it was relit it only stayed on for 5-min. I called Pratt again and told them what happened and if they could not come out I would have to get someone else. Andrea talked to her Techs and Tony said that he could come fix it that morning and go to his scheduled appointment in the afternoon. Tony was here by 9:00 and had the HWH and 4 code upgrades fixed by 1:00. Tony was fast and efficient. The final bill was exactly the estimate that Tony had given me. I would recommend Pratt Plumbing to anyone. I especially thank Andrea for working me into the schedule and Tony for coming over and installing the HWH when he had another job scheduled!
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By Zack L. on 02/12/19
Great Experience. Tony showed up on time, got to work quickly and repaired the problem. Very respectful of the house while inside and out. He was upfront about the price.

By Paul c. on 08/03/18
Prompt, kind and very professional.
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