Back in November of 2020 I had Pratt install a very expensive new Kitchen sink and faucet I was NOT happy with the way it was installed as it was crooked in the counter cutout and did not fit flush down on the counter. So I called to have them reset it and straighten up the installation, which they did gladly. I even agreed to pay for the cost since it had been so long. The technician Michael was great to work with. He got it squared in the counter cutout and flush against the counter top. To my surprise Pratt covered all the expenses of the reinstalled sink under warranty! GREAT COMPANY TO WORK WITH. I use them for ALL my plumbing needs!
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Pratt Plumbing is one of the most curteous, professional and efficient businesses I have dealt with. They have always been friendly on the phone and in person. Their prices are competetive and they know what they're doing. The Technician that has worked for us, Michael has been friendly, knowledgeable and focused. He communicates well and always kept me informed of his progress or any bumps encountered when performing the job. Over all I would highly recommend Pratt Plumbing for any plumbing problems big or small.
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I cannot say enough nice things about Pratt Plumbing. They have ALWAYS been very responsive whenever i have needed a good plumber. Did I say “good”? That’s the understatement of the Century. The owner, John Esler, had an amazing knack for hiring and keeping the best people I have ever been fortunate enough to be able to call on when I needed help with ANY plumbing issue. I believe, at one time or another, I’ve had everyone of his people out to my home, except their receptionist/scheduler/secretary/girl Friday, Andrea…and she’s welcome anytime John will unshackle her from her desk! All of his plumbers show up clean and neatly dressed with coverings on their shoes so as to not dirty up our house, they diagnose the problem very quickly and are always polite and businesslike. And Pratt Plumbing’s rates are always fair and reasonable. Amarillo is, in general, and I, specifically, am lucky as all get out to be able to call on the very best plumbing company in town. I highly recommend them. You won’t be sorry I did. Bob Bell
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My dealings with Michael @ Pratt Plumbing. I have had work done 5 times now with Pratt and have been more than pleased every time. I had 3 different jobs on my last call and all of them were done to my satisfaction. Pipes under house to switched to PVC, had a new toilet installed, and got a shower working again. I appreciate Michael’s knowledge base and competency in all the repairs he has done with my household plumbing. You won’t regret hiring Pratt Plumbing for all your plumbing needs!!
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Pratt Plumbing was very professional and great to deal with. They gave me a fair quote and then were prompt to come and do the job. They stayed in contact and arrived when they said they were. I could not ask for a better plumbing company. They will always be my plumber of choice in Amarillo.
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I've trusted Pratt Plumbing for over 10 years because they have always been direct, honest, and accurate. I appreciate that they wear shoe coverings and keep our home and place of business clean, and the fact that they have always known exactly how to fix whatever is causing a problem. Thanks for always taking care of us !
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