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By Rod W. on 05/30/17
Levi B did our regularly scheduled A/C service this morning and was very polite and informative regarding the work done. We have been customers of Ponderosa Heating since they installed our OEM units in our new custom home in 2002-03. Levi was by far the best tech ...
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Levi B did our regularly scheduled A/C service this morning and was very polite and informative regarding the work done. We have been customers of Ponderosa Heating since they installed our OEM units in our new custom home in 2002-03. Levi was by far the best tech we've ever had and we will certainly request that he do our service/maintenance checkups from now on. Thank you Levi!!
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By Vic P. on 05/12/17
Outstanding technical competence and professional, courteous service.

By Rick H. on 05/09/17
We have used Ponderosa as our home heating service firm since around 1997. They are terrific. When I needed help with my industrial heater in my hangar I called to see if they could handle it. Good news--they knew all about my Lennox industrial heater. Larry S...
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We have used Ponderosa as our home heating service firm since around 1997. They are terrific. When I needed help with my industrial heater in my hangar I called to see if they could handle it. Good news--they knew all about my Lennox industrial heater. Larry S. showed up ahead of the agreed time (when does that happen?). He spend about an hour inspecting and diagnosing the heater. Very thorough, very professional. For this hangar system, Larry is my go-to guy for my hangar heating system. Great guy.
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By Justin D. on 05/08/17
Tom was in and out and was a pleasure to work with! Thanks Tom and PH&C team!

By Mike M. on 05/08/17
Larry was very professional, informative, and helpful. Great Service!! Even came early and got the maintenance done quickly.

By Daniel M. on 05/03/17
Replace of HVAC went smoothly and finished in less time than estimated. Knowledgeable installer.

By Bob G. on 05/01/17
I pride myself on doing the job right! It's nice to work with people like Chad who share the same values. Chad cares about the installation and putting out a finished product that demonstrates his proffessionalism.

By Justin on 05/01/17
Complex project handled with integrity and attention to detail. Very professional organization with top notch employees.

By Earl K. on 04/17/17
Great job by Levi

By Andrew R. on 03/28/17
I am a general contractor and out of all 13 subcontractors we used our last house Ponderosa Heating and Cooling was one of the two subcontractors that I would give a 5 star review. They were fast and clean and showed up when they said they would. Chad was onsite; h...
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I am a general contractor and out of all 13 subcontractors we used our last house Ponderosa Heating and Cooling was one of the two subcontractors that I would give a 5 star review. They were fast and clean and showed up when they said they would. Chad was onsite; he preformed and supervised most of the install and Cole was our salesman. Both were great to work with! They aren't the cheapest but probably the best value in central Oregon.
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By Denise T. on 03/07/17
(no comment)

By Judy M. on 02/02/17
We are new to Sisters area and knew nothing about the systems in the house we bought. Larry was great explaining each system and how it worked as he was doing a maintenance service. He answered all of our questions and never seemed in a rush to leave and was sure...
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We are new to Sisters area and knew nothing about the systems in the house we bought. Larry was great explaining each system and how it worked as he was doing a maintenance service. He answered all of our questions and never seemed in a rush to leave and was sure to ask if we understood everything before he left. Can't say enough about what a joy it is to deal with a company and service people that actually act like they want to help you!
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By Peter G. on 02/02/17
Ponderosa installed our HVAC when house was build in 1999 and have maintained our equipment ever since. Tom and Jeff continue the stream of superior customer service and technical expertise we have become accustomed to. A first rate, personable, doing business the ...
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Ponderosa installed our HVAC when house was build in 1999 and have maintained our equipment ever since. Tom and Jeff continue the stream of superior customer service and technical expertise we have become accustomed to. A first rate, personable, doing business the "old fashioned way", Hilary and I love. They explain things, don't try and sell you the Brooklyn Bridge when you don't need it (!), and the honesty and integrity are two things we appreciate very, very much. Thanks, guys!
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By Mike D. on 01/10/17
From initial contact to full completion of the job we were very satisfied. They were responsive, kept us informed, and Larry did a great job in explaining the situation , fixing the problem, and telling us how to avoid problems in the future. I recommend them.

By Linda R. on 01/09/17
Very timely and professional.

By Susan and Stan S. on 01/09/17
Ponderosa responded to our heating issue with speed and expertise! Larry assessed the problem, replaced our zoning duct/baffle motor and ordered another! We were very pleased that he was able to come a second time with the new motor so quickly, considering Bend's ...
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Ponderosa responded to our heating issue with speed and expertise! Larry assessed the problem, replaced our zoning duct/baffle motor and ordered another! We were very pleased that he was able to come a second time with the new motor so quickly, considering Bend's weather extremes and road conditions. We are glad we are Plan members!
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By Eric M. on 01/06/17
Ponderosa Heating and Larry have provided outstanding service for over a year and a half; today's call was no exception. I wouldn't use anyone else.

By Paul and Susan E. on 12/27/16
Larry is efficient and does good work. Always friendly and helpful.

By Elisa M. on 12/24/16
Excellent company!! Mike W. is awesome, very knowledgeable, super nice to help us when we needed it the most! Highly recommend Mike and Ponderosa Heating and Cooling

By Elisa M. on 12/24/16
(no comment)
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