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By Ashley S. on 06/18/19
Ponderosa Heating & Cooling quickly dispatched a service tech to my home for a failed AC unit. Ron G. was able to identify the issue rapidly and get things up and running within minutes! Ron was super professional and kind! Plus, he brought dog biscuits for a grate...
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Ponderosa Heating & Cooling quickly dispatched a service tech to my home for a failed AC unit. Ron G. was able to identify the issue rapidly and get things up and running within minutes! Ron was super professional and kind! Plus, he brought dog biscuits for a grateful pooch! I'll definitely be using this company moving forward!
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By John W. on 06/06/19
No comments

By Philip T. on 06/05/19
Bryan and Josh did a a thorough, professional installation with a minimum of fuss and with efficiency. They were timely and was able to complete the job in one day. And, they ensured that the inspection was completed expeditiously. Thanks to them and to Chris, who ...
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Bryan and Josh did a a thorough, professional installation with a minimum of fuss and with efficiency. They were timely and was able to complete the job in one day. And, they ensured that the inspection was completed expeditiously. Thanks to them and to Chris, who sold the replacement to us.
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By dan c. on 05/18/19
Chad was very professional and courteous. the new heat pump was installed quickly and cleanly. He also replaced the upper portion of the furnace having to make a few modifications but you could not tell that he had. All came out looking good. Thanks more

By Jim F. on 05/15/19
Joel was very informative and thorough with evaluation of our heating and cooling system. He listened to inquires and addressed them in a very understandable fashion. He made suggestions that were a cost savings. He is very personable and approachable. I would high...
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Joel was very informative and thorough with evaluation of our heating and cooling system. He listened to inquires and addressed them in a very understandable fashion. He made suggestions that were a cost savings. He is very personable and approachable. I would highly recommend him and will request him on our next need with this company. They have a very competent serviceman. more
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By Kelly H. on 05/10/19
I can’t say enough good things about Chad, Jake, Chris, and Mike’s Help! Our AC quit 2 days before a really important event where we really needed it working - we were up a creek. Ponderosa H & C sent Mike out who quickly diagnosed the issue and arranged for ...
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I can’t say enough good things about Chad, Jake, Chris, and Mike’s Help! Our AC quit 2 days before a really important event where we really needed it working - we were up a creek. Ponderosa H & C sent Mike out who quickly diagnosed the issue and arranged for Chris to evaluate a new system that very evening - after hours. Mike also arranged to overnight parts to temporarily fix our system should a new system not be able to be installed in time. Chris came at 5:00 pm and spent an hour evaluating what we needed for a new system and tracked down all the parts and got people scheduled to install a new AC. Chad and Jake installed our new system and worked their hearts out to get it done in time for us. They and Chris solved all equipment challenges getting all the parts to our home in time to complete the install. Chad and Jake really were so professional and friendly. I heartily recommend Ponderosa H & C to anyone needing assistance. Unbelievable customer service and competence. What a great company!!
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By David W. on 05/06/19
Excellent Service. Timely, polite, patient, thorough. Highest recommendation.

By Roxanne V. on 05/02/19
I never expected to have such a competent team that were also friendly & had excellent work ethics. Levi sent out a great crew, Harry M & Jeff M. I couldn’t be happier with our new air conditioner & Ponderosa. Thank you!!

By Manny F. on 04/22/19
Zach was thorough in his work and totally conversational about the intricacies of the entire HVAC system. He made sure that we were happy with the product and the services that he provided with our semi-annual checkup. Thanks, Zach!

By Ramona B. on 04/22/19
No comments

By Norm D. on 04/20/19
(no comment)

By Terri W. on 04/19/19
Chad and Trainee Jake were very efficient, courteous, and answered any questions we had yesterday. We would recommend Ponderosa Heating & Cooling any day! We’d also like to say that Esther in scheduling is really pleasant to talk to and kept us in the loop with p...
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Chad and Trainee Jake were very efficient, courteous, and answered any questions we had yesterday. We would recommend Ponderosa Heating & Cooling any day! We’d also like to say that Esther in scheduling is really pleasant to talk to and kept us in the loop with phone calls. And salesperson Chris was very thorough and helpful as well. more
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By Dianna F. on 04/18/19
Great service. Ron called me when he arrived and when he was working and I knew when he was leaving. Everything was done thoroughly! Thank you. more

By Signe L. J. on 04/18/19
Mike is my favorite technician, and I always request him. He explains everything and has answers to all of my questions. And, my dogs love him.

By BART B. on 04/18/19
On time, courteous, gave good instructions about updating the system. Helpful in explaining what has been done, what is being done and what to expect with new modified system. Was not in a rush. I felt that he certainly knew what he was doing.

By Bill R. on 04/17/19
The technician, Mike, arrived on time as scheduled, completed the evaluation. The required servicing was explained well and the work completed expertly and quickly. I will recommend to anyone.

By Richard E. on 04/16/19
Called in the morning regarding error codes on the thermostat. The tech was here that afternoon and quickly resolved the problem.

By Maria F. on 04/16/19
I was referred to Ponderosa and I was very thankful! The gal that answered the phone spent quite a bit of time making my appointment and she was VERY thorough, not rushed at all. Joel went out to our home to tune up our AC and heater. He had excellent communicat...
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I was referred to Ponderosa and I was very thankful! The gal that answered the phone spent quite a bit of time making my appointment and she was VERY thorough, not rushed at all. Joel went out to our home to tune up our AC and heater. He had excellent communication. I highly recommed Ponderosa Heating and Cooling!
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By Maria F. on 04/16/19
Called in the morning regarding error codes on the thermostat. The tech was here that afternoon and quickly resolved the problem.

By Brian M K. on 04/13/19
Ponderosa Heating has always been professional and responsive with excellent service techs. Being a retired contractor with 25 years of experience I consider myself "hard to please" sometimes. I hold techs and companies to a higher standard because I've seen so m...
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Ponderosa Heating has always been professional and responsive with excellent service techs. Being a retired contractor with 25 years of experience I consider myself "hard to please" sometimes. I hold techs and companies to a higher standard because I've seen so many sub-contractors that shouldn't be near a garden hose let alone your HVAC unit. So I tend to be more critical. So when Ponderosa sent Joel out, I realized, once again, this company knows how to hire the right people. Joel has got to be one of the best techs I've come across in years. We've had a chance to work with him now three times. He listens to you (even if you don't make sense) is polite and knowledgeable. He finds the problem and fixes it. Now here's the kicker; he doesn't complain when he has to go under a house. Yes, it's true. If you've never been under a crawl space then you may not realize how important this small fact can be. Trust me, some can be really bad. Ours wasn't, but he didn't know that going in. If you want good, knowledgeable service with a great attitude, ask for Joel. If you just don't care about your house or who's working on it, then hire one of those "other companies" and learn how to pray.
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Select any employee to see all their reviews.

Chad A.
Rating:
24 total reviews!
John S.
Rating:
11 total reviews!
Zach H.
Rating:
(9 total reviews)
Levi B.
Rating:
(9 total reviews)
Joel V.
Rating:
(5 total reviews)
Chris G.
Rating:
(5 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Ponderosa Heating & Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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