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By justin s. on 04/18/18
I run a non-profit repair organization and needed help with a broken water heater. Shontae at Plumbworks was so kind and helpful when I called. Although their earliest appointment was Monday, she was able to help me find an opening that afternoon (Friday). Spencer,...
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I run a non-profit repair organization and needed help with a broken water heater. Shontae at Plumbworks was so kind and helpful when I called. Although their earliest appointment was Monday, she was able to help me find an opening that afternoon (Friday). Spencer, the technician, was super flexible and helpful in working with the elderly woman who's water heater had gone out. He was super friendly and helpful. He did a great job and got her water heater working quickly.
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By MARCIE F. on 04/11/18
Hoping the fix works!!! Thanks Andrew

By lisa k. on 04/10/18
Cannot recommend Leslie enough! She is a true professional and excellent at her job. She helped our family with a toilet situation and we will definitely ask for her again!

By JACK A. on 04/06/18
Outstanding service! Erica booked me for following Monday appointment on a Friday and ended up calling back to schedule same day due service to a cancellation. Danny arrived timely, performed professional work quickly (and at a reasonable price), all with a smile ...
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Outstanding service! Erica booked me for following Monday appointment on a Friday and ended up calling back to schedule same day due service to a cancellation. Danny arrived timely, performed professional work quickly (and at a reasonable price), all with a smile and a friendly attitude. Great getting to meet you, and you will 100% be our first call anytime we need help again! Thank you!
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By bradley g. on 03/30/18
They were a pleasure to work with.

By JEWEL G. on 03/29/18
Leslie from Plumb works was OUTSTANDING! She was my first estimate. Due to the cost of the project I had to get follow up estimates. Of note at each subsequent estimate I had to explain how it could be done with the information that Leslie provided me. I was quite...
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Leslie from Plumb works was OUTSTANDING! She was my first estimate. Due to the cost of the project I had to get follow up estimates. Of note at each subsequent estimate I had to explain how it could be done with the information that Leslie provided me. I was quite pleased that Plumb Works prices were competitive and that Leslie was more informed than the other representatives that came to my house. The follow up and checking in during and after the job were very much appreciated. I look forward to working with her and Plumb works in the future!
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By Rick B. on 03/29/18
I needed a sewer line replaced because of roots, breaks, and clogs after 40 years. I'm so glad to have chosen Plumb Works, and to have Spencer as my service pro. He analyzed the problem with the aid of a camera, and then he and his team hand-dug a trench exposing ...
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I needed a sewer line replaced because of roots, breaks, and clogs after 40 years. I'm so glad to have chosen Plumb Works, and to have Spencer as my service pro. He analyzed the problem with the aid of a camera, and then he and his team hand-dug a trench exposing the old line from the foundation wall, through a concrete walkway, through a brick patio, past a major pine tree with roots everywhere, under 2 brick walls and then part of the pool deck. We then realized that the old pipe was completely compromised for another 55' running alongside the pool and would also need replacing. Spencer and Chris came out the following week and pipe-bursted the additional line with minimal disruption to the grounds. They worked incredibly hard to overcome some unforeseen obstacles and always seemed to have the correct solution. In addition, my galvanized water line from the street to the house developed a leak and Spencer ran a new PEX water line with a customer shut-off near the meter box. Spencer and Chris were professional, friendly, and two of the hardest workers I've seen. They arrived when they said they would and cleaned up nicely after the entire job was completed. Would recommend Plumb Works in a heartbeat to anyone looking for a good plumber!
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By intown b. on 03/29/18
On a scale of 10, I give these guys an 11.

By james b. on 03/27/18
Erica provided excellent customer service with my initial contact. My serviceman, Eric was very knowledgeable and taught me a lot about tankless hot water heaters. I was very pleased with Plumbworks. I see from prior reviews that people are complaining about the tr...
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Erica provided excellent customer service with my initial contact. My serviceman, Eric was very knowledgeable and taught me a lot about tankless hot water heaters. I was very pleased with Plumbworks. I see from prior reviews that people are complaining about the trip charge. The fees are explained thoroughly when you call so don’t whine after the fact. You always have the option of calling several different companies for comparison.
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By swan m. on 03/27/18
Showed up on time, completed the work quickly and the price was fair

By lois w. on 03/27/18
Eric is always knowledgeable of any plumbing problem and communicates the problem clearly. Eric had been handling our plumbing issues for several years and I would recommend him highly.

By MAXINE J. on 03/26/18
Paid for contract for 2nd year after 10 point inspection. I was not informed where my water turn-off value is located. Called to ask where located as I was getting a new refrigerator and needed ice maker connected. Didnt receive customer service needed to resolve...
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Paid for contract for 2nd year after 10 point inspection. I was not informed where my water turn-off value is located. Called to ask where located as I was getting a new refrigerator and needed ice maker connected. Didnt receive customer service needed to resolve problem. 3/23 - asked for assistance to help while installer where on property. Van came and left without providing needed help. Called back to get support and a technician came and claimed I needed over $500 worth of work including after hour service call. Does not meeting my expectations for customer service.
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By joan d. on 03/22/18
Problem solved. Very nice to work with.

By Salli W. on 03/22/18
Very professional

By Marjorie H. on 03/13/18
Leslie D was very professional. She did a wonderful job of getting here when she said she would; she kept me very well informed as to what she was doing and what to expect. She cleaned up my yard after the work was finished; I have NO complaints. She worked hard and did a great job.

By Mary H. on 03/09/18
Daryl provided excellent service!

By WALTON S. on 03/08/18
Plumbworks was avialable to help late at night when I had an emergency, and didn't waste time getting someone to come help. When the problem couldn't be solved that night, they made sure to come back as soon as possible the next day, take care of the issues, and h...
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Plumbworks was avialable to help late at night when I had an emergency, and didn't waste time getting someone to come help. When the problem couldn't be solved that night, they made sure to come back as soon as possible the next day, take care of the issues, and help me through the claims process with my home warranty company. Andrew was very helpful and honest about what the problem was and what really needed to be done to fix it. I would definitely call Plumbworks again next time I need a plumber who can provide great customer service and a knowledgeable plumber.
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By Betsey T. on 03/08/18
Plumber Leslie Dunsmore is the best! She replaced my toilet and bathroom faucet, and gave excellent advice on replacement fixtures.

By INDEPENDENT ELECTRICAL C. on 03/01/18
Excellent service, the team completed the work in the time described.

By Beverly L. on 02/28/18
My garbage disposal was leaking from the bottom, and we expected that it needed to be replaced. When I called Plumb Works, Shontae was very courteous and helpful. I was very surprised that I was able to get an appointment the same day that I called. Nate was the pl...
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My garbage disposal was leaking from the bottom, and we expected that it needed to be replaced. When I called Plumb Works, Shontae was very courteous and helpful. I was very surprised that I was able to get an appointment the same day that I called. Nate was the plumber who came out to service my disposal, and he was prompt, professional and very knowledgeable. I appreciated the tips that he gave to me regarding the maintenance of the new disposal that he installed. I had a wonderful experience with Nate and Plumb Works! I am a first-time customer and definitely plan to have Plumb Works, Inc. take care of any future plumbing needs that we may have.
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(404) 524-1825

Select any employee to see all their reviews.

PUNVANN C
20 Years
Rating:
96 total reviews!
Darryl J
Rating:
95 total reviews!
Erica A
Customer Service Rep.
Rating:
(143 total reviews)
Shontae G
Customer Service Rep.
Rating:
(20 total reviews)
NATE B
3 Years
Rating:
(85 total reviews)
Leslie D
1 Year
Rating:
(64 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Plumb Works Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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