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By Dawn Z. on 02/22/18
Have been working with Plumbworks for years and they continue to hire the best in the business. Nate was excellent and worked with us from beginning to end. I feel confident when working with Plumbworks and highly recommend the for your next plumbing job.

By Kara S. on 02/19/18
Do not use this company. I was required to do a lot of extra work that was unnecessary. A leak turned into almost $1000 total to be fixed with me purchasing the fixture, I replaced the studs, and added extra, and I initially cut out the drywall for them to work in ...
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Do not use this company. I was required to do a lot of extra work that was unnecessary. A leak turned into almost $1000 total to be fixed with me purchasing the fixture, I replaced the studs, and added extra, and I initially cut out the drywall for them to work in the area of the leak! They just needed to replace a fixture! I asked the technician to give me a minute to process the cost. He followed me and kept talking about how it wasn’t HIS PRICING! I’m angry and ask for him to wait on my porch for his Boss who was on his way, supposedly! (JOSH) He left and went and parked on the next street. Would not come back to the job! He couldn’t do it! He tried to blow up the price! I had already bought a “Plumb Works Plan” to help my cost go down! Yeah! It didn’t! Not significantly enough for it to make a difference! I realize plumbing is expensive! But I did most of the work and then they couldn’t finish the job! Bad customer service EXCEPT FOR SHANNON! But she’s the office manager. Not in the field. The plumbers are NOT all LICENSED! They are NOT CERTIFIED, and Chris Jones was in Training!!!! Maybe that’s why he walked off the job, claiming I couldn’t be worked with? DO NOT USE THIS COMPANY!
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By HEATHER L. on 02/17/18
Danny was very professional and courteous; however, he did not correctly diagnose the problem. We called for two issues: first, a contractor incorrectly assembled our vessel sinks, and second, the drain stoppers weren't working anymore. Danny told me we'd need to r...
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Danny was very professional and courteous; however, he did not correctly diagnose the problem. We called for two issues: first, a contractor incorrectly assembled our vessel sinks, and second, the drain stoppers weren't working anymore. Danny told me we'd need to replace the drains to get the stoppers to work, but my husband was able to fix them by cleaning the drain assembly and reseating the springs (which is what he expected the team to do when they came out). I had to ask for the two pieces of work to be priced separately three times (so we could charge back rectifying the incorrect assembly to the contractor). The third ask was after I received the written quote without separate prices. Finally, one suggestion...we are really allergic to smoke, so it would be nice to be able to request non-smoking staff. When Danny came back from writing the quote outside, it was really difficult to stand close to him.
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By meir g. on 02/17/18
(no comment)

By DAMIEN G. on 02/15/18
Danny came out and saved the day. Not only did he resolve a gas line leak, he even helped me to get the gas fire place started! Outstanding service!

By CONNIE C. on 02/13/18
I always get the best and quickest service from Shontae and Nate and Nate always lifts my spirits--which is needed these days I this weird political times. Connie Curry

By john p. on 02/07/18
(no comment)

By YVONNE D. on 02/07/18
Jeff was very trust worthy and pleasant to work with

By steve j. on 02/07/18
The best service ever! No kidding, Andrew and his partner did an outstanding job finding the problem and fixing it. Same day service was great. We were in a bind with no heat or hot water. We'll be calling you in the future for all our plumbing needs. Thanks so much!

By ANNA K. on 02/07/18
(No Comment)

By WD S. on 02/06/18
Darryl was professional, knowledgeable, tidy, and empathetic towards my request for senior discounts. I would recommend him.

By KATHLEEN H. on 02/01/18
Everyone was so helpful. Darryl did a great job taking care of the plumbing problems. He was willing to explain things to me in terms I could understand. It was a pleasure to deal with this company. The office staff were very pleasant also.

By John K. on 01/31/18
I live in a condo and I discovered a steady drip back behind my tub. Working through my neighbors, Darryl was able to pinpoint the probable source of drip from another unit. He also did some other work not related to the drip. He was extremely courteous and informe...
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I live in a condo and I discovered a steady drip back behind my tub. Working through my neighbors, Darryl was able to pinpoint the probable source of drip from another unit. He also did some other work not related to the drip. He was extremely courteous and informed me every step of the way. Nothing was a surprise. This is the second time I have used Plumb Works and have been very pleased.
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By WONYA L. on 01/30/18
Didn’t give clear options. Quote ranged from $200-$1200. Called another plumber and did it for $200. My plumber couldn’t answer my questions. He had an attitude when I told him I couldn’t pay $800-$1200.

By hilary c. on 01/30/18
plumbworks is on time every time.the plumbers are respectful and educate me along the way when I need it.If there is a potential problem I am informed without being frightened of what it could be or cost. I appreciate their approach to customer care.

By Carolyn P. R. on 01/29/18
Andrew was very nice and gave us a few options. He was looking out for the best option for us and did not want us to over spend. Very friendly and finished the job in no time. Great experience.

By DONNA H. on 01/26/18
Nothing like having your hot water heater die at 4 in the morning. I called 4 plumbers for help, Plumb Work was the only one to respond in person. Soon after Max C. arrived and did an excellent job re placing a very old water heater. He did not stop the whole day t...
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Nothing like having your hot water heater die at 4 in the morning. I called 4 plumbers for help, Plumb Work was the only one to respond in person. Soon after Max C. arrived and did an excellent job re placing a very old water heater. He did not stop the whole day to eat. He was polite and professional, explaining everything. Thanks Max and crew!
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By DR JAMES S. on 01/23/18
(no comment)

By LARRY B. on 01/23/18
We were given a quote for a new 40 GA hot water heater for $1,700...I felt that was just a crazy number for a hot water heater in a home we were selling in 3 months. I got a 2nd quote from Home Depot on a 40 GA Rheem, 6 yr warranty with installation for about $1,...
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We were given a quote for a new 40 GA hot water heater for $1,700...I felt that was just a crazy number for a hot water heater in a home we were selling in 3 months. I got a 2nd quote from Home Depot on a 40 GA Rheem, 6 yr warranty with installation for about $1,100....more in line with what we needed.....
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By michael s. on 01/20/18
This is a great company. My service pro was Jeff Norton who was very courteous and professional. We needed help immediately and chose this company right from the internet.....what a good decision. Want someone honest, ask for Jeff Norton.
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(404) 524-1825

Select any employee to see all their reviews.

PUNVANN C
20 Years
Rating:
95 total reviews!
Darryl J
Rating:
92 total reviews!
Erica A
Customer Service Rep.
Rating:
(135 total reviews)
Shontae G
Customer Service Rep.
Rating:
(15 total reviews)
NATE B
3 Years
Rating:
(83 total reviews)
DANNY C
12 Years
Rating:
(61 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Plumb Works Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Plumb Works Inc.. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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