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By Cecilia on 07/19/19
Friendly, prompt, neat, and best of all efficient and knowledgeable. Highly recommend her.

By SHARON HARRIS H. on 07/04/19
We returned from being out of town and had no hot water. PLUMBWORKS worked us in the next day. Service techs were knowledgeable, careful to protect carpeting and explained what was needed.

By WILLIAM W. on 07/01/19
Plumb Works was able to get Nate to our home on short notice in response to a water bill that pointed to a large leak. Nate outlined a methodical plan for a "leak search and explained each step. He then went through his checklist in a very professional manner and r...
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Plumb Works was able to get Nate to our home on short notice in response to a water bill that pointed to a large leak. Nate outlined a methodical plan for a "leak search and explained each step. He then went through his checklist in a very professional manner and reported the results of each as it was completed. Nate's efforts confirmed that the leak is associated with our house plumbing but rather with our sprinkler system. We are relieved to know that we do not have to dig up our yard from the city water main. We were very impressed with Nate's business manner and pride in his profession. I wish we could reserve him for any future visit.
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By Moors Mill D. on 06/20/19
Great service! I def will use them again!

By WILLIAM O. on 06/14/19
work done with competence and good clean-up

By WILLIAM O. on 06/13/19
no comment

By KERRIE H. on 06/13/19
In summary, Plumb Works provides excellent, professional service. Easy scheduling, clear communication and appropriate updates regarding technician arrival, and cost estimates prior to completing work. I worked with Shontae to schedule my appointment. She was very ...
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In summary, Plumb Works provides excellent, professional service. Easy scheduling, clear communication and appropriate updates regarding technician arrival, and cost estimates prior to completing work. I worked with Shontae to schedule my appointment. She was very courteous and professional, and followed up when an earlier appointment happened to open up (which was much appreciated even though my schedule wouldn't permit me to take advantage of it). Nate provided the service, and he was also very professional, courteous and did an excellent job. In addition to the actual work required, he took the time to discuss other general questions that I had and offer suggestions for things I should be keeping an eye on and thinking about down the road. He is very knowledgeable and genuinely seems to enjoy his job, and I would be pleased to use him again in the future.
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By NICOLE S. on 06/10/19
Very friendly, prompt, on time and knowledgeable. Great work - will call again if we need more plumbing fixes in our future!

By C A. on 06/10/19
Customer service was curt and assumptive; While Plumbing can be really complicated, staff did not humor questions I had nor did they have the plumber call me back. Quotes were outrageously high for the service they claimed they would provide. Only reason they don't...
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Customer service was curt and assumptive; While Plumbing can be really complicated, staff did not humor questions I had nor did they have the plumber call me back. Quotes were outrageously high for the service they claimed they would provide. Only reason they don't get one star is because the person who came to my door was kind.
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By MELINDA S. on 06/05/19
Erika was delightful to deal with and scheduled my service promptly and politely. Follow up was excellent. Leslie , my technician , did a wonderful job assessing the problem . It was a difficult disposal matter in an older home that had weird pipe arrangemen...
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Erika was delightful to deal with and scheduled my service promptly and politely. Follow up was excellent. Leslie , my technician , did a wonderful job assessing the problem . It was a difficult disposal matter in an older home that had weird pipe arrangements under sink . She called in a supervisor to assist in making a decision as to the best plan of action . They installed a new disposal and fixed the pipes . Just an absolute positive experience . These individuals provide outstanding customer service and were awesome . Kudos to all involved !!!! 10 stars if I could rate them that way .
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By ACT P. on 05/31/19
Always pleased with Plumbworks!

By Helen F. on 05/29/19
This company was wonderful from my first contact with them. I saw their representative this morning, and she inspected my water heater and walked me through all the steps to getting and financing a new one. I definitely would recommend Plumb Works to anyone. Stella...
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This company was wonderful from my first contact with them. I saw their representative this morning, and she inspected my water heater and walked me through all the steps to getting and financing a new one. I definitely would recommend Plumb Works to anyone. Stellar service! ***** **********
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By GREG S. on 05/28/19
I've been using Plumbworks for years - always great service. They are a little pricier than other plumbers but they get the job done right the first time and don't try to scam you into doing unneeded repairs. Today we had Leslie come to replace the flange and wax r...
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I've been using Plumbworks for years - always great service. They are a little pricier than other plumbers but they get the job done right the first time and don't try to scam you into doing unneeded repairs. Today we had Leslie come to replace the flange and wax ring on our upstairs toilet. She was professional, neat and got the job done perfectly in no time. I will be requesting her from now on because I was so impressed with her skill (although all of the plumbers at Plumbworks are great.) Our house is old and they understand old houses.
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By Robert S. on 05/24/19
No comments

By DEBBIE G. on 05/21/19
Shontae and Nate provided some of the best customer service that I have ever received for home repairs. Great assets to Plumb Works. I will highly recommend.

By ANN ERIC M. on 05/21/19
Our service technician this morning, Spencer Sarjeant, was terrific. With that said, I hope that this water heater lasts longer than the six years that the one it replaced did. Both purchased/installed by Plumb Works

By AL G. on 05/14/19
Just had my first service with Jeff. And he was terrific, very personable and very honest. I originally read excellent reviews about Plumb Works And they were right on target. For something that could’ve been a bad situation Jeff came out and assess the damage an...
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Just had my first service with Jeff. And he was terrific, very personable and very honest. I originally read excellent reviews about Plumb Works And they were right on target. For something that could’ve been a bad situation Jeff came out and assess the damage and repaired quickly honestly and priced fairly. I would strongly recommend using Plumb Works for any plumbing needs.
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By AL G. on 05/14/19
Just had my first service with Jeff. And he was terrific, very personable and very honest. I originally read excellent reviews about Plumb Works And they were right on target. For something that could’ve been a bad situation Jeff came out and assess the damage an...
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Just had my first service with Jeff. And he was terrific, very personable and very honest. I originally read excellent reviews about Plumb Works And they were right on target. For something that could’ve been a bad situation Jeff came out and assess the damage and repaired quickly honestly and priced fairly. I would strongly recommend using Plumb Works for any plumbing needs.
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By COREY M. on 05/11/19
Great service and toilet is all fixed.

By Deb g. on 05/06/19
Kim J was great. Courteous, efficient, and kind. You have a great employee with Kim J. Give him a raise!
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CALL TO SCHEDULE
(404) 524-1825

Select any employee to see all their reviews.

NATE B
3 Years
Rating:
129 total reviews!
LESLIE D
1 Year
Rating:
97 total reviews!
Erica A
Customer Service Rep.
Rating:
(203 total reviews)
Shontae G
Customer Service Rep.
Rating:
(63 total reviews)
ANDREW W
1 Year
Rating:
(71 total reviews)
x D
12 Years
Rating:
(66 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Plumb Works Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Plumb Works Inc.. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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