I noticed that my sump pump wasn’t coming on like it should and with the rain we’ve had over the last week and in the forecast I didn’t want to take chances. I called plumb crazy and received a call back within a few minutes from Scott. He said they could come out that day within a few hours and get me set up. I called a few other places and the earliest they could get to me was 2 days later. I decided to go with Plumb Crazy and I’m glad I did. Daniel arrived within 3 hours. He was very professional, answered all of my questions, was clean and thorough and provided me with tips on how to check the system, winterize, etc.
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Plumb Crazy was quick to get me on their schedule for what, i thought, was an emergency. I spoke with Scott on the phone and he eased my nerves and I decided there was no need for an emergency service. Scott kindly worked me into the schedule for the next day. Daniel came out for the service and he was very knowledgeable and polite. Daniel showed up on the earlier end of the four hour, called when he was 20 minutes out and wore protective shoe covers in the home. I called Plumb Crazy because i thought i had a pipe leak. After Daniel checked for a pipe leak and found nothing, he volunteered to go up in my attic to see if it was a roof problem. Sure enough, there was a leak coming from the roof. Daniel even answered generic plumbing questions I had. Overall, I feel Daniel went above and beyond and I will be using Plumb Crazy for my next plumbing issues.
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I have used Plumb Crazy on several occasions and have received excellent service. Today was no different. Daniel was on time, personable, efficient and extremely knowledgeable regarding the issue with our hot water heater. I will definitely use Plumb Crazy again for any of our future plumbing needs.
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